Fennies Eltham, Westmount Road

37 Westmount Road, Eltham, London SE9 1JF
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9.6 11 Reviews
  • Fennies Eltham, Westmount Road, London
Fennies Eltham cares for 77 children between the ages of 3 months to 5 years.

The nursery has a wonderful nursery garden, with a race track, water feature and much more.

Fennies offers a team of trained staff and an excellent early years experience for children.

Care Provided by Fennies Eltham, Westmount Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 77
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & the Christmas period

Funding & Fees Guide for Fennies Eltham, Westmount Road

  • Our fees are all-inclusive, covering everything from meals and snacks, milk and nappies. The minimum plan we offer is 2 full days, and this must include either a Monday or Friday. You can find out more about fees on our website, or alternatively please contact us where one of our Admissions Executives will be able to support you.


Fennies Eltham, Westmount Road Reviews (11)

9.6

Fennies Eltham, Westmount Road has a Review Score of 9.6 (9.570) out of 10, based on 11 reviews in the last 2 years. Over all time Fennies Eltham, Westmount Road has 11 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Couldn't rate the nursery or its team higher! I had originally reserved my child's spot whilst I was pregnant based on the lovely facilities and the vibe from the staff but nothing prepares you for actually handing your baby over that first day. As a first time mama who had a very rough start with a
poorly baby, my anxiety of leaving my chunk was through the roof. The team couldn't have stepped up more. Not only did we have prep meetings with the managers and the SENCO coordinator but even with the day 1 settle they take on every little detail about your baby - the more the better - so they can get to know them as fast as possible. All of the staff are amazing, they're all so kind and caring and make you feel comfortable leaving - even on rough days they'll send updates within 10 mins. The food, the activities and the learning is next level - they eat better than we do! And it's so heart warming how they do reports on your child's development. It's a gold star!

Reply from Marketing, Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for your incredible review. We know how emotional that first nursery drop-off can be, especially as a first-time parent, and we're so pleased that our team was able to provide the reassurance and support you needed. Our goal is always to create a nurturing environment where both children and parents feel comfortable and confident, so it's wonderful to hear that the regular updates made such a difference. We take great pride in our approach to learning, nutrition and development, and we're delighted that you value the level of care we provide. Your kind words mean the world to us, and we're so grateful to be part of your child's Early Years journey.


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Overall Experience  Overall Experience 5.0 out of 5

Love Fennies! My daughter's transition into nursery was tougher than we had expected initially with a lot of unsettled days. Everyone at Fennies made sure that her transition into nursery was the smoothest possible by providing that extra care. The learning at Fennies is exceptional - the amount of
activities, artwork and resources at the nursery is wonderful and my daughter has learned so many things since joining the nursery. The food at Fennies is cooked fresh every day by the in-house staff and ensures to provide all the balanced nutrition required for children. They also cater to all sorts of dietary restrictions which was a big plus for us as we eat halal!


I would recommend Fennies to any new parents in the area given the cleanliness, resources and especially the wonderful staff.


Reply from Fennies Nurseries, Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for sharing your experience. It's great to hear how the team at Fennies supported your daughter through her transition, ensuring she felt comfortable and cared for. Settling in can sometimes take time and we're so pleased that the extra care made a difference. We're also glad you appreciate the variety of learning activities, the high-quality resources and our freshly prepared meals. Your recommendation means a lot, and we're delighted to be part of your daughter's Early Years journey.


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Overall Experience  Overall Experience 5.0 out of 5

Every single staff member at Fennies Eltham has helped to make our son's transition to nursery life an incredibly welcoming experience. We couldn't have hoped for a better team to lead him on this journey - they are attentive and caring and always take the time to make sure he's content and looked after.
We are constantly amazed and impressed by his development since he started at Fennies Eltham just over a year ago. We have experienced staff turnover, both administratively and in terms of day-to-day care of our son which, at times, could have been better communicated and we do hope that Fennies aren't limited in their ability to retain valued staff members who forge special connections with our children. Overall, the facilities are clean and modern, the staff are always planning exciting age-appropriate activities for the children, the garden is huge and our son loves spending time outside in the mud kitchen.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for taking the time to review Fennies Nurseries! It's amazing to hear that you and your son are enjoying your experience with us so far. We pride ourselves on having a team full of educators who are passionate about providing a nurturing environment for the children to grow and develop!


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Overall Experience  Overall Experience 4.0 out of 5

The team helped us when our previous childcare had closed their doors at short notice. My son had a tricky time settling given the interruption and change he was experiencing. The team were incredibly supportive, constantly sharing and finding ways to help him settle. They persevered constantly and
soon enough he was back to his happy, chatty self. My son bonded very quickly with his key worker who provided some great structure and support allowing for him to feel safe and well looked after.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for the kind words! We're so glad to hear that your son has been able to settle in with us. Our team are dedicated to offering both emotional and physical support, helping the children feel secure and free to be themselves. We look forward to being part of this journey with you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery for a year now and she couldn't be any happier here. She is thriving in every area. She is stimulated, encouraged, loved and so happy at nursery which as a mother, makes me extremely happy and content. Although one of the more expensive childcare providers,
Fennies Eltham goes above and beyond my expectations in providing for my daughter and I wouldn't change a thing. I would recommend this nursery to all parents.

Reply from Fennies Nurseries ., Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for sharing your experience! We're so happy to hear that your daughter is thriving and enjoying her time with us. Knowing that she feels stimulated, encouraged, and loved means the world to us. We're proud to exceed your expectations and appreciate your recommendation to any other parents.


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Overall Experience  Overall Experience 5.0 out of 5

I have two children currently at Fennies and my eldest has been going there since September 2022. Both children will remain there until they set off for Primary school. In my experience, the nursery manager and all staff have a caring and safe culture. There is always a warm welcome and a comforting
sense of community within all rooms.


Both of my children have formed great bonds with their keyworkers and through a range of play and daily organised activities, they are thriving and continuously learning new skills. In addition to the daily organised activities, there is a focus on individual development for each of my children to hit their next 'milestone' providing observations of these and suggestions for next steps on their everyday development.


There is a great variety on the rotational weekly menus and the app is super informative if I want to be nosey at what my little ones are up to! I would highly recommend Eltham Fennies!


Reply from Fennies Nurseries ., Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you so much for your kind feedback. It means a great deal to the whole team to know that our families are happy. We're excited to have both of your little ones with us until they move on to primary school and look forward to supporting them every step of the way.


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Overall Experience  Overall Experience 4.0 out of 5

Fennies Eltham is a wonderful nursery that took good care of my son. He was only there for 8 months after transferring from another nursery then left to go to primary school. In his time there we noticed a big change in him, his independence skills, his social skills and his listening skills. He was
very happy there and the facilities were good. I liked that Fennies as a company also offer lots of additional support in terms of online courses to educate parents, they celebrated lots of events and festivals and were very inclusive. We were sad to say goodbye.

Reply from Fennies Nurseries ., Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for sharing such a wonderful review of Fennies Eltham. It's heartwarming to hear how much your son thrived during his time with us. The additional support, like online courses and the celebration of diverse events and festivals, truly highlights their commitment to inclusivity and parent education. Understandably, saying goodbye was hard, but it's wonderful to know he had such a positive experience before moving on to primary school.


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Overall Experience  Overall Experience 5.0 out of 5

Fennies Eltham has been so supportive during our time with the nursery. Our daughter has only been going a month and they have really been supportive with the settling-in period. They have built a bond with my daughter really quickly and have been very accommodating with me needing regular updates

Reply from Fennies Nurseries ., Fennies Nurseries at Fennies Eltham, Westmount Road

It's great to hear that Fennie's Eltham has provided such strong support during your daughter's settling in period! We truly value open communication and the partnerships we build with parents. It sounds like your daughter is flourishing in such a nurturing environment and we're glad to know that you feel supported as well! We're excited for your journey to continue with us.


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Overall Experience  Overall Experience 5.0 out of 5

My boy has been going to this nursery since he was 1 he absolutely loves it. He has developed so many skills and developments which the nursery have taught him. The manager and her team are amazing and make him feel loved and cared for. The facilities are top class along with nutrition. Worth every
penny!

Reply from Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for your wonderful review! We’re delighted to hear that your son has had a positive experience at our nursery. Incredibly rewarding to know that he’s developing important skills. We’re glad you find our facilities and nutrition top-notch. Your trust and kind words mean the world to us. Thank you for your continuing support.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Fennies since October 2021. The carers in his room provide so much love, dedication, patience and make every day a fun environment. As a first time mum I couldn’t ask for better carers, I can see my boy enjoying his time at Fennies and growing up happy which is all that matters.
It’s a relief to us as parents to know that when we drop him off every morning he will be really taken care of!

Reply from Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for your glowing review! We are delighted to hear that your son is thriving in our care and that you have found peace of mind knowing he is in a nurturing and joyful environment. Our dedicated team of carers takes pride in providing love, dedication and patience to create a fun enriching experience for every child. Thank you for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Fennies has been amazing to help my daughter settle in quickly. Her bond to her keyworker was earned and now she babbles about her every single night!
One thing I love about this nursery in particular compared to our previous is the planning and activities. Although children have free roam for play,
which is important, they are also being targeted for individual goals and provided with a vast range of activities that stimulate. I’ve seen water play, messy play, arts and crafts, puzzles, storytelling, play dough and many more on the tables for children to explore and engage. My daughter has thrived here and continuously has opportunities for themed days.
Recently there have been special events for parents such as breakfasts-on-the-go, Easter family afternoon and a coronation picnic. It is lovely to be involved and appreciated as parents. But to know my child is well taken care of so I can work without a worry about her safety and education during the day.

Reply from Fennies Nurseries at Fennies Eltham, Westmount Road

Thank you for taking the time to share your thoughts with us. We are delighted to hear that your daughter has settled in and formed a strong bond with her keyworker. Building trust and meaningful relationships is at the core of what we do. We appreciate your kind words about our planning and activities our director of early years and education advisor is at the heart of the life they bring to the child’s day-to-day activities. We are delighted that your daughter has thrived at Fennies and has enjoyed our themed days and special events. Creating a sense of community and involving parents in our activities is essential to us. Your involvement and appreciation mean the world to ensuring your child’s safety and education is our top priority. We understand the trust you place in us, and we provide a secure and enriching environment for her.


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Current Review Score: 9.6 (9.570)

Overview of Review Score

The Review Score of 9.6 (9.570) out of 10 for Fennies Eltham, Westmount Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Fennies Eltham, Westmount Road is calculated as follows: ( (113 Excellents x 5) + (19 Goods x 4) ) ÷ 132 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.714 Points relating to the number of positive Reviews for Fennies Eltham, Westmount Road is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 number of registered child places is 15.4. 11 Positive Reviews ÷ 15.4 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (3)

Sarah

Sarah

Job Title: Nursery Manager

With an impressive ten years of experience working in childcare, Sarah holds a level 3 early years qualification.


Sarah also holds certificates in first aid training safeguarding and holds a Level 2 in special educational needs and disability.


Sarah is passionate about connecting with parents and children to create a fun, stimulating, and caring environment. She shares a vision of excellence in childcare and the early years sector.


Priya

Priya

Job Title: Deputy Manager

What’s a fun fact that makes you stand out?
Priya once tested her limits by going skydiving, displaying her willingness to try new things and stretch herself out of her comfort zone.


How does your nursery help inspire the local community?
Forming partnerships with local businesses such as the dentist and library to help raise awareness within the community.


What's something you have loved from your Early Years journey so far?
Having a positive impact on the environment and culture at a nursery setting, it’s a rewarding feeling to see the change.


What’s your ambition for the future of Early Years Education at your nursery?
Place more emphasis on music and movement based activities to help the children develop and grow.


Abigail

Abigail

Job Title: Admissions Executive

What’s a fun fact that makes you stand out?
Abi used to be a deputy manager at a nursery herself before working in Admissions.


What helps you stay connected with all the nurseries and their staff?
Having regular visits to the nurseries, helped her form strong bonds with the team.


What’s the best part about your job?
Getting to work with good, nice people and being able to help make their and parents' lives easier.


How do you go above and beyond to help support our parents?
Always being available, regularly checking in with parents and accommodating wherever possible.


Frequently Asked Questions about Fennies Eltham, Westmount Road

What is the Age Range of Children that Fennies Eltham, Westmount Road accepts?

Fennies Eltham, Westmount Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Fennies Eltham, Westmount Road Open?

Fennies Eltham, Westmount Road is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Fennies Eltham, Westmount Road have capacity for?

Fennies Eltham, Westmount Road has capacity for a total of 77 Children.

How far is Fennies Eltham, Westmount Road to the centre of London?

9.7 mile(s) as the crow flies, distance by road may be significantly further.