Kindred St Ives Nursery and Pre-school

Compass Point Business Park, Stocks Bridge Way, St Ives PE27 5JL
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9.5 24 Reviews
  • Kindred St Ives Nursery and Pre-school, St Ives
Kindred St Ives is a warm and welcoming environment where the staff are passionate about the mission to create inspiring worlds full of awe and wonder for little ones to grow and thrive in. By creating days filled with unique moments and opportunities, Kindred are able to truly enrich a child’s development during 0-5 years.

Not only that but Kindred also personally understand what it is to be a parent during this magical time and create meaningful relationships with every parent. Parents will never miss an opportunity to share in the joy of every child’s developmental and learning moments.

Kindred St Ives is within the Compass Point Business Park. The nursery offers exceptional childcare and early years education to children aged from 3 months up to 5 years and is are open from 8:00 am to 6:00 pm (with session times to suit your needs). The nursery has an impressive large outdoor space and innovative indoor environments. Speak to their manager, Sheila, too find out more.

Care Provided by Kindred St Ives Nursery and Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sheila Herbert (Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Kindred St Ives Nursery and Pre-school Reviews (24)

Total of 24, showing 1-20
9.5

Kindred St Ives Nursery and Pre-school has a Review Score of 9.5 (9.476) out of 10, based on 13 reviews in the last 2 years. Over all time Kindred St Ives Nursery and Pre-school has 24 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic, well run nursery. I have no hesitation that my child is receiving good care and is getting the most from their time spent at Kindred St Ives Nursery and Pre-school. The staff are always very friendly, the updates on the app are excellent and the overall updating on how my child
has been on that particular day is very good. The manager is a credit to the nursery, as are the whole team.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review and for being a part of our family at Kindred St Ives. We love our App and how it helps us communicate with all our parents as we understand the importance of this. Here's to us helping your child to create many more moments of awe and wonder so we can help her continue to grow and thrive.


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Overall Experience  Overall Experience 4.0 out of 5

Overall it has been a good experience. My child is happy to go to nursery and all staff have done an incredible job to make her feel at home. Few bits to improve: Not enough parking, always takes me extra minutes to drop/pick up. The app is not updated properly, I understand the staff is busy but there
are often mismatches between what they say at pick up and what the app says. Also I get monthly updates with pictures, but many other nurseries give daily pictures and activity details, which would be lovely as our children spend more time at nursery than home and as a parent I would like to know what activities my child does every day.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your feedback. We're thrilled to hear that your child is happy and feels at home with us. Our staff truly appreciates your kind words. We understand the importance of providing accurate and timely information about your child's day. We'll work on improving these areas to ensure a smoother experience for you. We have an open-door policy at the nursery and encourage parents to share any concerns with us promptly so we can address them immediately. We are committed to providing the best care and experience for all children in our setting.


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Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed by the nursery, I can't fault anything about my daughter's experience. Her transition to the nursery (due to a house move) was managed really well, as was her recent move up a room. My daughter has some health needs which have been supported really well, communication is great
and the staff are brilliant. The nursery really feels like an extension of our "village", we feel very lucky to have them. My daughter moved from a much better-provisioned nursery (big outdoor site, forest school), we infinitely prefer Kindred.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. We are all a family here at Kindred St Ives and we thank you all for being a part of it and letting us help guide your daughter's early years journey. Communication with our parents is paramount and we offer an open-door policy, so please do keep making use of this where your little one's needs are concerned. Here's to her continuing to enjoy her time with us in her home from home and growing and thriving through the creation of moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

Such a lovely nursery. All the staff are so kind and welcoming. My daughter was tricky with drop-offs and the staff in Learning Lane have been brilliant in helping her settle in. She really looks forward to going now.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review and for being a part of our family here at Kindred St Ives. We love what we do and part of that is looking after all our children as if they were our own. It's a privilege to be a part of your daughter's early years journey and we look forward to seeing her smiley face much more as we help her grow and thrive through the creation of moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery! Staff are friendly, kind and compassionate. They regularly go above and beyond to help where they can and communicate to an excellent standard which helps to reassure parents.
An outstanding manager and we have really had the best experience for both of our children under her
care.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. It's so lovely to hear that both of your children have had such a good time being a part of our Kindred family. Our app helps our team keep the lines of communication open with our parents. We hope your children continue to grow and thrive whilst at their home from home and create many more moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming here since she turned two and she absolutely bounds through the door each morning. The team are lovely. The food is varied and healthy. The activities are exciting. It’s a wonderful setting. The team picked up on the fact that my daughter needs extra support in some areas
and is working hard to help her meet her milestones.

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Overall Experience  Overall Experience 5.0 out of 5

There have been so many, the teams have been so supportive of me and my girls whilst attending the nursery. My husband frequently goes away with work and offers a huge amount of support for my children. Advice, positive feedback and love and care. I would not want my children to go anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

Every single one of the staff is lovely. They clearly care about the kids they are looking after and take the time to get to know them. Both of my children have had amazing key workers who appreciate them as individuals and help them to flourish.

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Overall Experience  Overall Experience 5.0 out of 5

My toddler twins have been going to the nursery for a few months now. They have settled in really well. Staff have been great and I really feel they understand their needs. I would recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Kindred are absolutely wonderful. As a vegan family, we were initially concerned about how this would be received at nursery, but they always go above and beyond to ensure that our child is included and that our vegan beliefs are respected. As our child is also bilingual, we really appreciate
how much our home language is valued too. The care and attention given to all children is second to none, and I have absolute trust in all of them and wholeheartedly consider this a home-from-home for our child. We are greeted with enthusiasm and energy every morning, and pick-up is the same. The staff are kind, compassionate and genuinely care. We feel enormously grateful to have found such a wonderful nursery.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review and for being part of our family at Kindred St Ives.
It melts our hearts to hear that you understand our ethos about making our nursery a home from home for all our little ones. What is important to you is important to us so we will always do our utmost to stand by your beliefs and communicate with you to ensure this happens. We look forward to continuing your child's early years journey with us and helping them grow and thrive through the creation of moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

We cannot rate Kindred St Ives highly enough! This is our third year using the nursery and we have two children attending. Our youngest has a range of intolerances, all of which are catered for without any fuss. The staff are attentive, professional, caring, and generally amazing. We know that our in
the best possible setting and that is due to the incredible work of the manager, the room managers and all the staff who work so hard. Thank you!

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review and for being part of our Kindred family at St Ives.
We love what we do so we're so pleased when parents can see this in the things that we do and by knowing that their children are happy in our care at their home from home. It's our mission to help them grow and thrive through the creation of moments of awe and wonder. We shall ensure that your kind words are passed on to all our team and here's to so much more fun in your little one's early years journey.


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Overall Experience  Overall Experience 5.0 out of 5

Kindred Nursery had been a fabulous setting for my older two children so naturally it was our first choice for our third baby and it really hasn’t let us down at all.
The care, love and attention our children have received here has been outstanding and even now, it feels like home from home. From
my first child who was happy to go in and get on with learning to my other two who would cling to me at every drop-off, the caregivers have been completely adaptable to their different needs and have grown real bonds with my children and given them the security and comfort they craved. The communication is great on a day-to-day level via an app which is updated throughout the day so I know when my child has been eating, drinking and sleeping. There are also progress reports published via the app and photographs.
The administration team are super helpful and will go above and beyond to help with queries and extra ad hoc bookings as and when required.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. We couldn't ask for a better accolade than that of parents returning to us with siblings. We are one big happy family at Kindred and we envelop all our children and their carers into this. Leaving your little ones is hard and we never want you to miss out on anything that they do so we love our app. It gives us the ability to share the day-to-day details but also all those moments of awe and wonder they create in order to help them grow and thrive.


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Overall Experience  Overall Experience 5.0 out of 5

Both my children (2 and a bit-year-old son and 10-month-old daughter) go to Kindred St Ives and they could not be happier. It is so reassuring at drop-off time when your children are actively happy at seeing the staff, and at pick-up time when they don't always want to leave! This for me is priceless
and a testament to their daily enjoyment.
We have chosen to parent with a structured daily routine and Kindred adopted this very willingly which is a huge relief, I know from friends that this isn't a given in all nurseries so really appreciate this.
They go the extra mile in every way. A good example is recently with my son; they brought to our attention some discipline challenges and during a face-to-face meeting sought as much information from us as possible to overcome the issue together.
Every single staff member I have interacted with has been kind, genuine and professional. I highly recommend this nursery.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review and recommendation of our nursery.
As per our name 'Kindred' we are one big happy family, and we can only care for our children as well as we do by keeping the channels of communication open with our parents. You know your little ones best and we strive to follow your routines and get to know them as well as we can. Kindred St Ives is their home from home, and it matters to us that everyone, including parents, are happy when little ones are left in our care. We can't wait to help both your children create moments of awe and wonder to help them grow and thrive.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter loved every moment she attended the nursery, often she was so eager to get in she had to be called back to say goodbye to me in the mornings!
All of the staff were lovely and very approachable even during the covid times when things must have been so difficult for them as they were for
us too.
It was such a relief as a working mother to know that I was leaving her somewhere she was so happy and I am sure they helped her develop into the well-rounded little girl she is today.
I was always secure in the knowledge that my daughter was supported and challenged at the setting with many varied activities. I enjoyed hearing what she had been up to every day when I picked her up and as she got older she was excited to tell me about her experiences too.
If I had to make any criticism it is that in my daughter's time at the nursery it became more corporate after joining the Kindred family, however, it was still a great nursery and there were also benefits from that change such as the app.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. All the team at Kindred St Ives will love to hear your kind words and how much your daughter enjoyed her time with them. We see ourselves as one big family, that includes our children and their parents and we're so pleased you felt this. It's so important to give children the opportunities to create moments of awe and wonder as it's from these that they develop, grow and thrive.


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Overall Experience  Overall Experience 5.0 out of 5

St. Ives Kindred nurseries is a great place for both of my children. My daughter will be soon finishing her 3 years with nursery which helped her to grow into the lovely smiling kid she is. She runs to the nursery practitioners each morning where she is welcomed with a warm hug and can't wait to jump
between her peers to get immersed in the day's play and activities. My little boy enjoys his time in the nursery even though I suspect him eyeing the practitioners with his cheeky looks and smiles. He has plenty of space and encouragement to grow into a wonderful boy. Thank you to the entire team of St. Ives Kindred you have been a huge help and support on our growing path.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. All the team at Kindred St Ives will be so pleased both your little ones are happy in their care. We are just one big happy family and we burst with pride to know that our children are happy and content whilst we fulfil our mission to create worlds full of awe and wonder so your little ones can grow and thrive. We wish your daughter all the best for her next adventure and we're happy your son remains to keep you within the Kindred family for a little longer.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough about my daughter’s time at Kindred Nursery. My daughter started there when she was just four months old and the developments I saw over the last few months have been amazing and is all due to the staff. The staff were always so friendly and each day gave me an informative update
of her day. My
daughter was smiling every day when she arrived at nursery and was always so happy to see the staff. My daughter just started eating solids and seemed to enjoy all the delicious homemade food given to her daily. I saw first hand how every day the staff would wipe down and clean everything so thoroughly. I cannot recommend this nursery and staff enough and am very sad to be leaving due to our move abroad.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for taking the time to write your kind review. All the team at Kindred St Ives will be overjoyed to hear your daughter is so settled within our home from home family. We love to inspire as many moments of awe and wonder as we can for our little ones and this even goes as far as our food. We love our parent app with being able to upload in the moment information and updates but still love our personal touches at handover. We wish you all the best on your next adventure abroad.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy to send our child to Kindred St Ives Day Nursery. She started full-time in December after transferring from a different setting. We noticed a massive positive difference in our child just a few days after starting. The staff are very nice and helpful and very experienced, we get lots
of updates via the app on her learning and we really feel involved. The setting is lovely and spacious indoors and outdoors and the activities and room division is very age appropriate. The menus are very well balanced and appropriate. Our child loves going to nursery and we feel very happy and comfortable sending her here.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for your kind review. We at Team Kindred St Ives are so pleased that both you and your daughter have settled with us in such a positive way. We love to nurture our little ones and enjoy being to share with you via our parent app, all those special moments of awe and wonder that they create. Thank you for being part of our Kindred family.


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Overall Experience  Overall Experience 5.0 out of 5

I first enrolled my eldest daughter at Roundabout (now Kindred) in September 2018, she was a very anxious toddler who didn’t like being away from me.


From the very beginning, the team at Kindred were fantastic. They allowed my daughter to grow at her own speed, surrounded by fun, love and support.

They nurtured her, and did everything possible to prepare her for school.


My second daughter is now with the team and is benefitting from the excellent care, learning and freedom Kindred offers every child.


The introduction of the parent app has been brilliant, I really love being able to see my little girl enjoying herself.


I would not hesitate to recommend the team at Kindred, I am truly grateful for the role they have, and still do play in my daughters’ development.


Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you so much for your kind words. We are so pleased that both your daughters have/are enjoying their experiences with us at Kindred St Ives and being part of our family. We agree the parent app is brilliant and allows us to update and share with you what your little ones are up to. We look forward to creating many more moments of awe and wonder with your daughter and thank you once again for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Ours son absolutely loves going to nursery! His key worker is amazing and knows our son very well - he adores her. We get detailed feedback upon collection. We are incredibly pleased with the new app, where we receive information about our son’s progress and we particularly love seeing pictures of him.

Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you for taking the time to write your kind review. We are so pleased your son is settled and happy within our Kindred St Ives family. The app is brilliant, isn't it? We love being able to share what your little ones are up to so you don't miss any of those important moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

We have recently moved to the St Ives branch from another nursery. The staff have been excellent in the transition of moving my little girl over and the start of nursery for my little boy. They have made us feel very welcome and relaxed with the transition. My little girl, who would get very upset about
the old nursery, now runs into her room and really enjoys coming!


Thank you very much for the service you are providing! Very happy!


Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school

Thank you so much for taking the time to write your kind review. We're so pleased that your children are settled with us and your experience as a parent has been a good one. The team are always on hand to answer any of your questions and they look forward to creating moments of awe and wonder with your little ones.


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Current Review Score: 9.5 (9.476)

Overview of Review Score

The Review Score of 9.5 (9.476) out of 10 for Kindred St Ives Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Kindred St Ives Nursery and Pre-school is calculated as follows: ( (139 Excellents x 5) + (8 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Kindred St Ives Nursery and Pre-school is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 13 Positive Reviews ÷ 20 = 0.65

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

Shelia

Shelia Herbert

Job Title: Nursery Manager

Joined: 2021

Nursery Manager


Frequently Asked Questions about Kindred St Ives Nursery and Pre-school

What is the Age Range of Children that Kindred St Ives Nursery and Pre-school accepts?

Kindred St Ives Nursery and Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kindred St Ives Nursery and Pre-school Open?

Kindred St Ives Nursery and Pre-school is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kindred St Ives Nursery and Pre-school have capacity for?

Kindred St Ives Nursery and Pre-school has capacity for a total of 100 Children.

How far is Kindred St Ives Nursery and Pre-school to the centre of St Ives?

0.8 mile(s) as the crow flies, distance by road may be significantly further.