Kindred St Ives Nursery and Pre-school has a Review Score of 9.5 (9.476) out of 10, based on 13 reviews in the last 2 years. Over all time Kindred St Ives Nursery and Pre-school has 24 reviews.
Review from Simon H (Father of Child) published on 9 January 2025
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review and for being a part of our family at Kindred St Ives. We love our App and how it helps us communicate with all our parents as we understand the importance of this. Here's to us helping your child to create many more moments of awe and wonder so we can help her continue to grow and thrive.
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Review from Shanali D (Mother of Child) published on 16 December 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your feedback. We're thrilled to hear that your child is happy and feels at home with us. Our staff truly appreciates your kind words. We understand the importance of providing accurate and timely information about your child's day. We'll work on improving these areas to ensure a smoother experience for you. We have an open-door policy at the nursery and encourage parents to share any concerns with us promptly so we can address them immediately. We are committed to providing the best care and experience for all children in our setting.
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Review from Kerry C (Mother of Child) published on 16 December 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. We are all a family here at Kindred St Ives and we thank you all for being a part of it and letting us help guide your daughter's early years journey. Communication with our parents is paramount and we offer an open-door policy, so please do keep making use of this where your little one's needs are concerned. Here's to her continuing to enjoy her time with us in her home from home and growing and thriving through the creation of moments of awe and wonder.
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Review from Laura F (Mother of Child) published on 16 December 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review and for being a part of our family here at Kindred St Ives. We love what we do and part of that is looking after all our children as if they were our own. It's a privilege to be a part of your daughter's early years journey and we look forward to seeing her smiley face much more as we help her grow and thrive through the creation of moments of awe and wonder.
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Review from H P (Mother of Child) published on 5 September 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. It's so lovely to hear that both of your children have had such a good time being a part of our Kindred family. Our app helps our team keep the lines of communication open with our parents. We hope your children continue to grow and thrive whilst at their home from home and create many more moments of awe and wonder.
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Review from Kayli B (Mother of Child) published on 12 March 2024
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Review from A G (Mother of Child) published on 12 March 2024
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Review from M A (Mother of Child) published on 12 March 2024
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Review from G S (Mother of Child) published on 12 March 2024
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Review from W C (Mother of Child) published on 29 February 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review and for being part of our family at Kindred St Ives.
It melts our hearts to hear that you understand our ethos about making our nursery a home from home for all our little ones. What is important to you is important to us so we will always do our utmost to stand by your beliefs and communicate with you to ensure this happens. We look forward to continuing your child's early years journey with us and helping them grow and thrive through the creation of moments of awe and wonder.
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Review from Lucy D (Mother of Child) published on 29 February 2024
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review and for being part of our Kindred family at St Ives.
We love what we do so we're so pleased when parents can see this in the things that we do and by knowing that their children are happy in our care at their home from home. It's our mission to help them grow and thrive through the creation of moments of awe and wonder. We shall ensure that your kind words are passed on to all our team and here's to so much more fun in your little one's early years journey.
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Review from Trisha M (Mother of Child) published on 14 November 2023
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. We couldn't ask for a better accolade than that of parents returning to us with siblings. We are one big happy family at Kindred and we envelop all our children and their carers into this. Leaving your little ones is hard and we never want you to miss out on anything that they do so we love our app. It gives us the ability to share the day-to-day details but also all those moments of awe and wonder they create in order to help them grow and thrive.
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Review from Jennifer-Rose S (Mother of Child) published on 26 April 2023
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review and recommendation of our nursery.
As per our name 'Kindred' we are one big happy family, and we can only care for our children as well as we do by keeping the channels of communication open with our parents. You know your little ones best and we strive to follow your routines and get to know them as well as we can. Kindred St Ives is their home from home, and it matters to us that everyone, including parents, are happy when little ones are left in our care. We can't wait to help both your children create moments of awe and wonder to help them grow and thrive.
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Review from Jessica S (Mother of Child) published on 13 October 2022
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. All the team at Kindred St Ives will love to hear your kind words and how much your daughter enjoyed her time with them. We see ourselves as one big family, that includes our children and their parents and we're so pleased you felt this. It's so important to give children the opportunities to create moments of awe and wonder as it's from these that they develop, grow and thrive.
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Review from Lenka L (Mother of Child) published on 12 August 2022
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. All the team at Kindred St Ives will be so pleased both your little ones are happy in their care. We are just one big happy family and we burst with pride to know that our children are happy and content whilst we fulfil our mission to create worlds full of awe and wonder so your little ones can grow and thrive. We wish your daughter all the best for her next adventure and we're happy your son remains to keep you within the Kindred family for a little longer.
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Review from Ashley A (Mother of Child) published on 24 February 2022
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for taking the time to write your kind review. All the team at Kindred St Ives will be overjoyed to hear your daughter is so settled within our home from home family. We love to inspire as many moments of awe and wonder as we can for our little ones and this even goes as far as our food. We love our parent app with being able to upload in the moment information and updates but still love our personal touches at handover. We wish you all the best on your next adventure abroad.
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Review from S L (Mother of Child) published on 25 January 2022
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for your kind review. We at Team Kindred St Ives are so pleased that both you and your daughter have settled with us in such a positive way. We love to nurture our little ones and enjoy being to share with you via our parent app, all those special moments of awe and wonder that they create. Thank you for being part of our Kindred family.
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Review from Helen G (Mother of Child) published on 19 January 2022
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From the very beginning, the team at Kindred were fantastic. They allowed my daughter to grow at her own speed, surrounded by fun, love and support.
My second daughter is now with the team and is benefitting from the excellent care, learning and freedom Kindred offers every child.
The introduction of the parent app has been brilliant, I really love being able to see my little girl enjoying herself.
I would not hesitate to recommend the team at Kindred, I am truly grateful for the role they have, and still do play in my daughters’ development.
Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you so much for your kind words. We are so pleased that both your daughters have/are enjoying their experiences with us at Kindred St Ives and being part of our family. We agree the parent app is brilliant and allows us to update and share with you what your little ones are up to. We look forward to creating many more moments of awe and wonder with your daughter and thank you once again for your recommendation.
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Review from Georgina G (Mother of Child) published on 19 January 2022
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Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you for taking the time to write your kind review. We are so pleased your son is settled and happy within our Kindred St Ives family. The app is brilliant, isn't it? We love being able to share what your little ones are up to so you don't miss any of those important moments of awe and wonder.
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Review from C T (Mother of Child) published on 19 January 2022
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Thank you very much for the service you are providing! Very happy!
Reply from Niki McCormick, Marketing Admin at Kindred St Ives Nursery and Pre-school
Thank you so much for taking the time to write your kind review. We're so pleased that your children are settled with us and your experience as a parent has been a good one. The team are always on hand to answer any of your questions and they look forward to creating moments of awe and wonder with your little ones.
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The Review Score of 9.5 (9.476) out of 10 for Kindred St Ives Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Kindred St Ives Nursery and Pre-school is calculated as follows: ( (139 Excellents x 5) + (8 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.65 Points relating to the number of positive Reviews for Kindred St Ives Nursery and Pre-school is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 13 Positive Reviews ÷ 20 = 0.65
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Nursery Manager
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