Key Steps Day Nursery

25 Ashcroft Road, Cirencester GL7 1QZ
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10 42 Reviews
  • Key Steps Day Nursery, Cirencester
Key Steps Day Nursery in the heart of the Cotswolds offers a family-focused feel, a unique learning approach which is delivered by passionate and knowledgeable educators. The nursery offers something truly different and special - a magical play and learning environment for children aged up to 5 years.

The beautiful period building, situated in Cirencester has been sensitively restored and is filled with character. From the highly experienced team of staff to the superb equipment and resources, every aspect of the nursery has been carefully considered to ensure that children are safe but also engaged, excited and encouraged to develop a love of learning and exploration.

To find out more information please visit the nursery Facebook or Instagram page.

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Care Provided by Key Steps Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Key Steps Day Nurseries Ltd
  • Person in charge
  • Charlotte Wix (Owner)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Key Steps Day Nursery Reviews (42)

Total of 42, showing 1-20
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Key Steps Day Nursery has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Key Steps Day Nursery has 42 reviews.

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Review from J B (Mother of Child) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Key Steps since she was 10 months old and we could not be happier with the care she receives. The staff working in the baby room, really are special and make me feel so at ease when leaving my daughter there. I feel like they truly care about her, and what they do day
to day, which is a positive difference from other day nurseries we've experienced. She's always so happy to go in, it's actually difficult getting her to leave at the end of the day! We're looking forward to seeing the rest of her journey as she moves up through the rooms!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you for your kind comments. We have loved welcoming your daughter into the nursery and seeing her make such strong bonds with the staff in the room. She has flourished and we cant wait to see this continue throughout the year.


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Review from Daisy P (Mother of Child) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a fantastic nursery, our son was so happy there and the care and attention he got from the staff was amazing. We always felt that he was in safe hands. Great facilities, great resources, delicious food and an incredible team of staff. We are very sad to say goodbye. I would highly recommend Key
Steps to anyone.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It has been a pleasure to have welcomed you and for son to our nursery. We have loved watching him grow and flourish. We wish you all the best for the future.


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Review from Sarah R (Mother of Child) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Picking the right nursery for your little one is so important and we definitely made the right choice with Key Steps. The staff are so friendly, the meals are full of variety and freshly cooked. The office/management team are amazing too and are quick to respond to any questions you may have. Brilliant
team and the perfect environment for the little ones!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you, so much for your kind words. It's great to hear about the amazing food the children enjoy and the catering team so lovely prepare.


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Review from Susie B (Mother of Child) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started Key Steps in September and since being there I have seen him thrive in the environment they have created. The staff are wonderful, caring, and attentive. The whole nursery goes above and beyond and we recently enjoyed a 'Stay and Play' where we were able to meet other parents and get
to know some of the other babies. He is fed so well from a fantastic menu and all the staff truly seem to know him and his ways. Transparency and communication is so important as a parent and it is certainly a strength at Key Steps.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

We all understand how important excellent communication is to building strong trusting relationships and we work hard every day to ensure this happens throughout the nursery. We have loved welcoming your family into the nursery and watching your son flourish.


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Review from Harriet T (Mother of Child) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is nowhere else in the world we'd leave our little boy with, Key Steps is absolutely wonderful. All of the staff are just the most caring and loving people who look after our son day in, and day out! They do such a fantastic job, we are in total awe of what they do.
All the children are involved
in so many wonderful activities every single day, often season projects, age-appropriate learning, and brilliant messy play! We adore seeing everything they get up to via photos on the app, fun and exciting updates face-to-face at pickup, and of course, the little projects they proudly come home with - always getting pride of place on the fridge! Thank you to everyone who looks after our son, especially his incredible key workers, and fabulous office team who are always happy to help no matter what! The trust and love we have for all the staff is unmatchable and that is down to their amazing culture, professionalism, and kind hearts, they truly love looking after children. Thank you for everything you do!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Wow, thank you so much. The whole team really does love their jobs and all our amazing families.


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Review from Emily R (Mother of Child) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 10-month-old daughter has been attending Key Steps for a couple of months now and absolutely loves it. The staff are so lovely and genuinely care about her and her well-being.
I was apprehensive about leaving her at a nursery as I started back to work after maternity leave, but the team at Key
Steps was so supportive and made it so much easier. She has gained so much confidence already, and they do learning activities with her that I never would have thought of.
The staff keeps the app updated and frequently sends me pictures of her having fun at nursery, which is always the highlight of my day at work.
We feel very lucky to have such a lovely nursery just down the road. Thank you Key Steps!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

We are thrilled to have received these kind words. All our staff go above and beyond for all the children in the nursery and it's so lovely when this is recognised. Thank you and we look forward to seeing your daughter blossom in the coming months.


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Review from Maddi C (Mother of Child) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Key Steps is a fantastic nursery! All team members are lovely and they all genuinely care about the children and are very approachable, for both children and parents! They put in so much effort to make sure the children have so many activities on offer and tailor them to support their learning and development.
I feel so comfortable leaving my son at nursery as I know that he is safe, cared for and extremely well-fed (they have a fantastic and varied nutritional menu for the children). My son loves this nursery and always has a smile on his face when he is there.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It has been delightful to see your son grow and flourish whilst being at nursery. Thank you so much for sharing this feedback.


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Review from E S (Mother of Child) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Key Steps have been extremely helpful over the last 3 years my son has been going. They have been very supportive in different situations. My son loves coming to nursery and I am so glad he settled in as well as he has.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you, we have loved seeing your son blossom over the last few years.


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Review from T M (Mother of Child) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't believe how well my little one has settled into nursery and the quality of care he receives. He is 9 months old and has been there for over a month now.
As our parenting style is pretty gentle (feeding to sleep etc) I was apprehensive about how he would nap or feed at nursery, but he has been
welcomed in by the staff and looked after so well that he naps every day, takes a bottle from them and has never cried when I hand him over! The staff are professional, kind and caring, and work with you to ease them into the nursery at the pace that works for you. So happy that we were able to join the Key Steps family!

Reply from Bex Dawkins, Deputy Manager at Key Steps Day Nursery

Thank you for the lovely review, it has been a pleasure getting to know you all and he's settled in so well!


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Review from Darren S (Father of Child) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves coming here. The staff are all so friendly and welcoming and cannot do enough for you. My little boy has thrived since starting here and we couldn’t be happier! The food is good quality and healthy and my little boy always talks about what he eats in a day. The app makes it so easy to see
what he’s been up to!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you for taking the time to review the nursery and let others know what our nursery is really like. It has been a pleasure to see your son develop and flourish whilst at the nursery.


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Review from Rachel C (Mother of Child) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my first child, who is now at school, attended Key Steps Day Nursery, I knew immediately that I wanted my youngest child to also be cared for by them too whilst I go to work.
All the staff have such a kind and caring approach towards the child and the parents too and will do their utmost to make
sure your child is happy. Staff will always listen and take on board any concerns that you may have about anything.
The rooms are bright and they have some wonderful toys and learning activities to stimulate your child. The children have lots of outside playtime and opportunities to go on walks. Meals are always varied and food is always freshly cooked. I couldn’t be happier with the care that my child receives. Thank you.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you for choosing our nursery again. It's lovely to be able to welcome your daughter into the nursery.


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Review from H O (Mother of Child) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been sending our son to Key Steps since he was nine months old. He settled in really quickly and absolutely loves it there. All of the staff are wonderful. Meals, snacks and nappies being included in the day rate is good value for money makes life a lot easier for us. The opening hours allow
me to be flexible with my work pattern and its great being able to use the app to see what he’s up to throughout the day. Can’t recommend Key Steps highly enough.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you, we always try to go the extra mile to ensure everything is transparent and to make daily life easier for all our families.


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Review from R R (Mother of Child) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Getting my son a place at Key Steps Nursery was such a good decision! He hasn’t been there long, but I’ve been so impressed with the care he receives there. The staff are always friendly when I pop in and are more than happy to fill me in on how his day has been. The communication is great from management
too. They have taken my son’s food allergies seriously and I feel totally assured by this, he always eats well and has plenty of nutritious meals and snacks. The staff really helped him to settle in at the start and took his lead, this meant he felt comfortable napping and exploring in no time! I know he has loads of fun there and I have total peace of mind when I drop him off. Overall, I’ve been really pleased with Key Steps!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It has been a pleasure welcoming your family into the nursery and a joy to see your son settle into our nursery. Thank you so much for choosing Key Steps.


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Review from Katie G (Mother of Child) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery goes above and beyond for the children and the parents. The experiences the children have had is so wholesome, fun and educational. From a visit from the dentist, so he wasn’t afraid when he went for his first appointment, to going on a bear hunt and holding exotic pets. The staff are amazing
and just having happy, smiley staff at morning drop-offs make it a much better, lighter start to the day. The nursery is always clean and tidy (as much as you’d expect from a setting with 40-odd children!) and the kids eat better than I do! My son makes me get up in the morning and out of bed so he can go to nursery - can’t get a better review than that!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you for the lovely review, I hope he doesn’t get you up too early!


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Review from Jamie B (Father of Child) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Key Steps is one of the best nurseries in the Cotswolds. Not only has my daughter learned a lot during her time there, she is also becoming a well-rounded, friendly child. The staff are all fantastic and the management team are quick and efficient with any questions or queries I might have. If you’re
unsure where to send your children, opt for Key Steps and you won’t be disappointed.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Wow, thank you so much for such a great review. The team work so hard to ensure every family is welcomed into the nursery and has a unique experience with us.


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Review from J S (Mother of Child) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Key Steps highly enough. Since the day our son has been there, they have been amazing, putting my worries at ease and caring for my son like he’s one of their own. Every member of staff is incredible; they go above and beyond every day. They give amazing handovers at the end of the day,
and our son loves going in every day without even looking behind! He’s so comfortable with all the staff and is thriving. The support you get as a parent is amazing and supports any routines you have at home. I will forever recommend Key Steps.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

What a lovely review, and thank you for your kind words.


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Review from Kerry B (Mother of Child) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with the support and care that our son receives each day that he is at Key Steps. Staff are happy, friendly and care about providing the children with great experiences. Communication is great, as is the time and effort put into creating healthy meals for the children. Our son
is so happy each morning when we pull up outside and when we pick him up in the evening - this tells us everything we need to know!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It’s lovely to have such feedback, thank you so much. The team work hard every day to ensure all children have the very best experiences whilst at nursery.


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Review from Nick H (Father of Child) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superbly run nursery, happy staff, amazing food menu and most importantly a very happy little boy attending every day.
Facilities are great with loads of toys, access to a really safe outside space and lots of activities for the children.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It is a joy to have your son in the nursery and his smile brightens up everyone's day. Thank you for your kind words.


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Review from K F (Mother of Child) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has thrived since starting at Key Steps Day Nursery in Autumn last year, and we couldn't be happier. When we were viewing nurseries in the area last Spring we got a great feeling from Key Steps. The nursery environment is light, airy and bright, but also has lovely calming areas for the children
to relax/sleep. The staff are incredible, so welcoming, kind, caring and nothing ever feels too much trouble. The staff genuinely care about the children and their wellbeing and development, and the communication is fantastic. The menus always look delicious and nutritional, and with lots of variety. The staff have been so accommodating and careful with our son's food allergies, and he gets as equally delicious meals, using the most nutritionally appropriate dairy-free alternatives which is so reassuring. We really can't sing the praises of the nursery enough and would really encourage all prospective families to visit if you are looking for a warm, nurturing environment for your child.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

Thank you so much, we have loved welcoming your family into our nursery and we can't wait to see that little smile in the mornings.


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Review from E H (Mother of Child) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really impressed with Key Steps since our son joined 4 months ago. The staff are amazing and have really helped him settle in well. His development has also come along loads since starting. All staff are really friendly and caring which gives me piece of mind that he is in safe hands.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery

It's lovely to see that your son has settled so well into the nursery. He has started to make some really strong relationships with the staff and children within the room, which is great to see. Thank you for choosing Key Steps Day Nursery.


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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Key Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Key Steps Day Nursery is calculated as follows: ( (213 Excellents x 5) + (2 Goods x 4) ) ÷ 215 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Key Steps Day Nursery is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Key Steps Day Nursery

What is the Age Range of Children that Key Steps Day Nursery accepts?

Key Steps Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Key Steps Day Nursery Open?

Key Steps Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Key Steps Day Nursery have capacity for?

Key Steps Day Nursery has capacity for a total of 80 Children.

How far is Key Steps Day Nursery to the centre of Cirencester?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Key Steps Day Nursery to verify any information. View our terms and conditions. Key Steps Day Nursery has an Enhanced Service – more info.