Key Steps Day Nursery has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Key Steps Day Nursery has 42 reviews.
Review from Jayne C (Mother of Child) published on 4 November 2021
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Overall Experience
5.0 out of 5
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you Jayne, we pride ourselves on having excellent communication with all our families and building close relationships in order that we can support each other on this journey.
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Review from Claire V (Mother of Child) published on 4 November 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you so much Claire for your kind words, we have loved welcoming your family to the nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 10 (9.991) out of 10 for Key Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.991 for Key Steps Day Nursery is calculated as follows: ( (213 Excellents x 5) + (2 Goods x 4) ) ÷ 215 Ratings = 4.991
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Key Steps Day Nursery is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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