Monkey Puzzle Day Nursery East Sheen

Oxford House, 169 Upper Richmond Road West, East Sheen, London SW14 8EB
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9.5 16 Reviews
  • Monkey Puzzle Day Nursery East Sheen, London
Monkey Puzzle Day Nursery East Sheen is now open and offers the same excellent, safe and caring environment as other nurseries in the group.

Monkey Puzzle Day Nurseries has been providing childcare of the highest quality, working closely with parents, staff and Ofsted to enable children to learn develop and grow.

The aim is to ensure every child is happy and healthy and that they enjoy their early years.

Care Provided by Monkey Puzzle Day Nursery East Sheen

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Laura Bologna (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 76
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery East Sheen

  • Full Day Session (7:30am - 6:30pm)
    £99.50


    Morning Session (7:30am - 12:30pm)
    £60.00


    Afternoon Session (1:30pm - 6:30pm)
    £55.00


  • Please see our website for full fees information.


Monkey Puzzle Day Nursery East Sheen Reviews (16)

9.5

Monkey Puzzle Day Nursery East Sheen has a Review Score of 9.5 (9.481) out of 10, based on 13 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery East Sheen has 16 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son has a great time in the nursery. The staff are very friendly and helpful. The place is very clean and nice. I would recommend the nursery.

Reply from Sarah Parkinson, Senior Operations Manager at Monkey Puzzle Day Nursery East Sheen

Thank you so much for taking the time to leave such a wonderful review of our setting!


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Overall Experience  Overall Experience 5.0 out of 5

My two children are both at Monkey Puzzle Day Nursery in Tweenies and preschool. They are always full of smiles when I collect them, saying what a great day they have had. The staff truly care about the children and have a warmth and love for them, which makes me as a mother feel comfortable. The management
is excellent and they always communicate updates to the nursery. I am very happy with Monkey Puzzle and recommend to anybody thinking of joining.

Reply from The Manager ., Manager at Monkey Puzzle Day Nursery East Sheen

Many thanks for your lovely feedback about our commitment and passion regarding looking after and supporting our children's learning development. Our children's and parents' well-being are so precious to all of us and recognizing it makes us very happy and proud of ourselves. Thank you again on behalf of all East Sheen Team. Laura Bologna


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Monkey Puzzle East Sheen since April 2023 and is currently in the preschool room. It had a few managerial issues in the early part of 2024 which were a source of concern for all parents but the new management and current staff are absolutely outstanding. The manager and deputy
manager have really steered this ship into wonderful waters and we couldn't be happier. The activities the children undertake are so varied and interesting, my daughter is always happy at drop off and pick up and talks descriptively and excitedly about her day. The Pre-School room are also working on developing the children's understanding of numbers and letters and help them develop their writing and creative skills. I honestly couldn't be happier and one staff member in particular a long-standing staff member, is just the best. A very happy and varied environment indeed.

Reply from Laura Bologna, Manager at Monkey Puzzle Day Nursery East Sheen

Many thanks for your fantastic review and your lovely feedback. Your appreciation and support are vital to all of us who are so dedicated and committed to all our children and parents. At East Sheen, we created a happy and safe environment in which our children can thrive and learn based on planned activities and following their interests. Working with the support of all our parents is so crucial and we are so pleased that you could appreciate our effort and dedication to being part of our children's learning development. We will continue to work on supporting our children in learning and enhancing their skills with the encouragement and devotion of our outstanding teachers. Thank you, on behalf of the East Sheen team. Laura Bologna


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter attends the nursery and we are absolutely happy about the progress she is making. We are amazed with the wonderful ideas the management team are working on. We believe it's one of the best nurseries which offer a great future base to the children. The nursery really focus on the major areas
to build the right personality for each child and really work side by side with the parents to achieve the best outcomes.

Reply from Laura Bologna, Manager at Monkey Puzzle Day Nursery East Sheen

Many thanks for sharing such a fantastic feedback. We are so pleased that you recognize the effort and commitment that we put to make this nursery so special to our children and parents. My teachers are absolutely dedicated on making each day of our children special and a great opportunity to learn and thrive. East Sheen is a nursery full of great opportunities to develop and enhance children's skills and, in the meantime, is a great place in which they can feel loved and cared by all of us. Thank you so much on behalf of the East Sheen team. Laura Bologna


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Overall Experience  Overall Experience 5.0 out of 5

I attended the festive open day on Saturday 7th December at Monkey Puzzle Day Nursery with my daughter and my son who attends Monkey Puzzle Day Nursery. It was an amazing day, we all enjoyed it, the staff were very helpful and polite, and there were so many activities and food to eat. It was also lovely
to meet the other parents and children. I would like to say thank you to all the staff at Monkey Puzzle Day Nursery.

Reply from The Manager ., Manager at Monkey Puzzle Day Nursery East Sheen

Many thanks for your lovely feedback and kind words. At East Sheen, we are doing all our best to provide our children with special moments to cherish forever. You, as parents, have the main role to support us on giving them special moments and memories. It is also nice that you recognizes the effort that my staff put into everything that we arrange to make our children and parents happy. I am very proud of all of them. Looking forward for new events and special occasions to share together. (Nursery manager)


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Overall Experience  Overall Experience 1.0 out of 5

I've had 2 children in the nursery over the last 12 months and there has been a constant issue in resourcing and communication since they joined but it's becoming increasingly worse over the last few months. Sometimes the resourcing issues have been so serious that the nursery has opened late as a result.
Children don't have key workers identified and there are serious safeguarding concerns addressed to senior management in the head office by parents and staff. Senior management was notified but did not seem to grasp the severity of the issues and often blamed the hard-working staff who were working despite all the obstacles they faced. After becoming aware of issues senior management didn't actively speak with staff to ensure they were supported but they did roll out a new payment system. Their priority is money and not the safety of children or supporting their staff.

Reply from David Hancock, Executive Chairman at Monkey Puzzle Day Nursery East Sheen

Thank you for taking the time to share your experience, although disappointing to read we are aware of your concerns and would like to reiterate how keen we are to meet with you to discuss this further. For the occasion you are referring to, when the nursery opened late, we are very sorry and understand the inconvenience this caused. Unfortunately, due to an unforeseen delay in our full team arriving on site, we had to prioritise opening safely. We take our safeguarding obligations seriously and would like to reassure you that if any concerns had been raised to us, they would be addressed in line with our policies and procedures. The children are at the heart of what we do and we are incredibly disappointed by your suggestion that they are not. All children are assigned key workers and we understand the importance of this to ensure our children feel safe and secure at nursery. We care about your opinion and encourage you to engage with us off this platform so we can address your concerns.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Monkey Puzzle East Sheen are amazing. My daughter is in the preschool class there and she loved it from the first day she went. They start you off with 3 settling-in days so your child feels comfortable in the environment and with staff, this was great for me as it was the first time I had
sent my daughter to any kind of child care. The first day you get to stay with your child to see the activities they do and what the staff are like and how well the other children are settled. The key workers are incredible teachers especially, my daughter's favourites! Not only because they're so much fun and so friendly, but also because they genuinely care about the kids there and want to inspire learning. The manager is also a fantastic manager. Great with parents and children, I honestly can't fault the place, they have such a wonderful team which makes it the perfect daycare setting. I highly recommend and plan on sending my next child there when he's bigger.

Reply from David Hancock, Monkey Puzzle Group Chairman at Monkey Puzzle Day Nursery East Sheen

Thank you for leaving your review about the experience your daughter is enjoying with us. It's great to hear such positive kind words about our dedicated team. They all are passionate about the care and early years education we provide. We really appreciate your feedback for our setting and look forward to welcoming your next child when he is bigger.


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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle in East Sheen is a wonderful nursery. All the staff are knowledgeable, well trained and caring and our grandchild is very happy here and learning so much. I love the app that gives me information on what he has been doing each day and it's a joy to see the varying activities that are happening
for his age group. Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

My child started at Monkey Puzzle East Sheen a few months ago, and is so happy being dropped off, and we as parents feel so reassured leaving him. The staff have been so helpful in getting him settled in quickly, and he is so comfortable with all of them and everyone clearly is of such a loving, caring
nature. The manager is always super friendly, cheerful and positive and a great person to be leading the team. The facilities are so clean and new, and there are so many beautiful toys. The children get to play outside in the well-equipped garden come rain or shine, giving them lots of fresh air! Thank you Monkey Puzzle for taking such good care of him! We would recommend this nursery to everyone in the area.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle East Sheen has truly been a home away from home for our son. The nursery staff and rooms are extremely warm, engaging and welcoming and not to mention all the fun sing alongs and stories that make its way back home on afternoons. The in-house prepared meals from breakfast to afternoon
tea are balanced and is carefully planned taking into consideration all of the dietary needs and favorites of the children.
We truly love Monkey Puzzle East Sheen and will miss everyone when our little one moves on to primary school.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle is a gem for our little child, who's always excited to go each day. The staff's friendliness and readiness to help stand out immensely. They maintain exceptional cleanliness, ensuring a healthy space for all the kids. Festivities like Halloween are a blast, and we can't wait to see what
they do for Christmas. It's more than a daycare; it’s a place where our child feels happy and cherished.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience at East Sheen Monkey Puzzle has been positive since our baby started here. The transition from maternity leave to full-time day care was made all the more easier as our child loves going to Monkey Puzzle and comes home tuckered out from a day of playing and activities. The staff are also
very thoughtful and show a genuine interest in his development and care.

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Overall Experience  Overall Experience 5.0 out of 5

My child absolutely loves Monkey Puzzle. All the staff are so warm and welcoming and it is such a lovely environment for the children. My child is so happy when I drop him off and it is nice leaving him knowing he is going to have a wonderful and happy day, playing, learning and interacting with the
other children and staff. The staff all look after him and the other children so well and are so supportive of the parents and provide lots of feedback on how the child is doing etc. The facilities are brilliant, including all the toys and outdoor space. We are so grateful to Monkey Puzzle for looking after our son so well.

Reply from Candice Lewis-Grier, Nursery Manager at Monkey Puzzle Day Nursery East Sheen

Thank you for your wonderful review of our nursery. We really appreciate all your comments and will continue to provide a high level of service to all of our families and community.


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Overall Experience  Overall Experience 5.0 out of 5

Since my child has started with Monkey Puzzle Day Nursery East Sheen, he has been shown love, support and understanding. He is constantly praised, listened to, cared for and cuddled. Drop-offs are so easy when your baby wants to go to nursery and gets excited about going.
We were originally considering
a childminder and did meet with a few. I am so glad that we chose this nursery instead.
The staff are friendly, approachable, understanding and easygoing.
We follow a vegan diet and they have been supportive and very accommodating to our needs. We don't have to worry about what our baby eats as he is offered a variety of well-balanced, nutritious and delicious meals, which he eats all of!
They have created a warm, loving environment that is run very well.
Well done Monkey Puzzle Day Nursery East Sheen! Thank you for loving our baby! We love you!

Reply from Candice Lewis-Grier, Manager at Monkey Puzzle Day Nursery East Sheen

Thank you for your great review of our nursery. We really appreciate all your comments and will continue to provide a high level of service to all of our families.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been in this nursery since they opened and the experience (both his and ours) has been outstanding. Speaks for itself when your toddler just walks into the room in the morning and doesn't even look back. The staff are wonderful, creative and caring and all activities (of which there are
many) are really well planned and organised. It's a new nursery with great facilities and lots of wooden toys. We're very happy so far and more than happy to recommend it to anyone.

Reply from Candice Lewis-Grier, Manager at Monkey Puzzle Day Nursery East Sheen

Thank you for your review and kind words. We really appreciate it and are happy to be sharing this experience with you.


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Overall Experience  Overall Experience 5.0 out of 5

I am full of love for this nursery as it has exceeded all my expectations - I wish it had been around when my eldest was at nursery! The staff are all incredibly caring and knowledgable and go above and beyond to help make you feel part of a family. They have excellent facilities and lots of space in
each room as well as outside for the children to play and take real dedication in creating exceptional daily activities based on a weekly focused theme. I would strongly recommend this nursery to other parents.

Reply from Candice Lewis-Grier, Manager at Monkey Puzzle Day Nursery East Sheen

Thank you for your review.
We really appreciate your kind words and it is always wonderful to receive such lovely feedback.
We will continue to provide the highest level of service.


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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Monkey Puzzle Day Nursery East Sheen is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for Monkey Puzzle Day Nursery East Sheen is calculated as follows: ( (132 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 156 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.789 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery East Sheen is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 number of registered child places is 15.2. 12 Positive Reviews ÷ 15.2 = 0.789

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (17)

Laura

Laura Bologna

Job Title: Nursery Manager

Joined: 2024

Hi, my name is Laura Bologna and I am the Nursery Manager at Monkey Puzzle East Sheen.


I offer the nursery a wealth of experience after spending 30 years in the childcare sector and recently gaining my Masters of Research in Education at Kingston University. I love working with children and I am fascinated with supporting children’s development and enhancing my teachers’ performance and creativity.


I love working in partnership with parents and look forward to joining you all soon!


Patricia

Patricia

Job Title: Deputy Manager

Joined: 2024

Hi, my name is Patricia and I am the Deputy Manager at Monkey Puzzle East Sheen!


I have been working in Early Years for 20+ years, starting my career as a childminder, before moving to a creche and progressing from assistant to manager. I chose Early Years due to my personal experience around safeguarding, I wanted to make a difference. I love being a part of the children's learning and development and being able to implement an outstanding service.


I chose Monkey Puzzle East Sheen because they appeared to have a great vision for the children, I felt it would be good to work together with the manager and staff to reach our goal.


You will find me in the Office and supporting in the Preschool Room!


Jennifer

Jennifer

Job Title: Senior Nursery Practitioner

Joined: 2022

My name is Jennifer and I am a Senior Nursery Practitioner at Monkey Puzzle East Sheen!


I have been working in Early Years for just under 3 years now. I chose this career path because I have always wanted to work with children! During the last few years, I have become more confident when speaking with parents and I have developed my understanding of how to challenge the children from their interests. I love working in this sector because I like to see the children progress under my teaching and the relationships I have built with their families.


You will find me supporting in the Toddler and Preschool Rooms!


Chiquita

Chiquita

Job Title: Nursery Practitioner - Maternity Leave

Joined: 2023

My name is Chiquita and I am a Nursery Practitioner at Monkey Puzzle East Sheen!


You will find me in the Tweenies Room!


Halyna

Halyna

Job Title: Nursery Practitioner

Joined: 2024

My name is Halyna and I am a Nursery Practitioner at Monkey Puzzle East Sheen!


I have been working in Early Years for 2 years now. I chose this career because I enjoy working with children of all ages.


I joined Monkey Puzzle East Sheen as it was my preferred choice when looking at options.


You will find me in the Tweenies Room!


Sherry

Sherry

Job Title: Nursery Practitioner

Joined: 2025

My name is Sherry and I am a Nursery Practitioner at Monkey Puzzle East Sheen!


I have been working in Early Years since 2022. I chose this career path because I wanted to learn everything about children from the very beginning. I love being engaged with the little ones.


I originally began my career at Monkey Puzzle East Sheen as an agency staff member, however, I became a permanent member of the team because of the kind and supportive manager, staff and children.


You will find me in the Preschool Room!


Maria

Maria

Job Title: Nursery Assistant

Joined: 2024

My name is Maria and I am a Nursery Assistant at Monkey Puzzle East Sheen!


I have been working in Early Years since 2022. I chose this career path because of the importance of the foundation stages of the children's lives and being able to support them in becoming an incredible adult. I love the dynamic nature of every child's personality and how they explore life daily with no fear.


I joined Monkey Puzzle East Sheen because of the flexibility of the hours and the friendly staff.


You will find me in the Toddler Room!


Emily

Emily

Job Title: Nursery Assistant

Joined: 2024

My name is Emily and I am a Nursery Assistant at Monkey Puzzle East Sheen!


I have been working in Early Years for 3 years. I chose this career because I am passionate about it, I enjoy learning about a new culture and language. I love working with children because it makes me happy.


I joined Monkey Puzzle East Sheen because I liked the setting and the staff, it is also close to my house.


You will find me in the Baby Room!


Kyla

Kyla

Job Title: Nursery Apprentice

Joined: 2024

My name is Kyla and I am a Nursery Apprentice at Monkey Puzzle East Sheen!


I have been working in the Early Years since the start of 2025. I chose this career path because I have many siblings and I enjoy being around them, especially shaping their minds while they are still young. I love getting to know the children, playing with them and teaching them new things.


I joined Monkey Puzzle East Sheen because I came across the job online, and it looked like a friendly environment, which made me want to apply for the job.


You will find me in the Tweenies Room!


Sarah

Sarah

Job Title: Nursery Apprentice

Joined: 2025

Hi, my name is Sarah and I am a Nursery Apprentice at Monkey Puzzle East Sheen!


I have been working in Early Years since the start of 2025. I chose this career path because I in the future, I want to become a teacher and to do that I want to have experience working with different age groups and gain knowledge around the different levels of teaching and learning. I love being able to work with different children and build strong connections with them. A nursery is a place where children can express their creativity and skills, and I want to be there to help them achieve more.


I joined Monkey Puzzle East Sheen because I had heard about the nursery from my mother and they were offering an apprenticeship, which is what I was looking for. Since joining, I feel like I am becoming much more familiar with the environment around me.


You will find me in the Tweenies Room!


Wahab

Wahab

Job Title: Nursery Assistant

Joined: 2025

Hi, my name is Wahab and I am a Nursery Assistant at Monkey Puzzle East Sheen!


I have been working in Early Years since the start of 2025. I chose this career path because it allows me to be more creative and make learning both fun and meaningful. It allows me to help a child build up their confidence. I love creating bonds with the children, engaging with them in different activities, playing with them outdoors and working as a team with other staff.


I joined Monkey Puzzle East Sheen because of its good reputation, and feel as though I can develop my skills here.


You will find me in the Toddler Room!


Iwona

Iwona

Job Title: Nursery Chef

Joined: 2023

My name is Iwona and I am the Nursery Chef at Monkey Puzzle East Sheen!


I have been a chef in nurseries for 2 years.


You will find me in the Kitchen!


Sara

Sara

Job Title: Bank Staff

Joined: 2023

My name is Sara and I am a Bank Staff at Monkey Puzzle East Sheen!


I have been working in Early Years since 2024. I chose this career path because I love working with children and as part of a team.


I joined Monkey Puzzle East Sheen as an agency team member and stayed permanently because the team, families and children are amazing!


You will find me in the Toddler and Preschool Rooms!


Arrita

Arrita

Job Title: Bank Staff

Joined: 2023

My name is Arrita and I am a Bank Staff at Monkey Puzzle East Sheen!


I have been working in Early Years since 2023. I chose this career path because I tutored children, from SAT level up to GCSE, and found I was always creative with my teaching, I loved being able to mould a child's ability and needs. I love to see the children grow, I love to help them grow throughout the day with fun and teaching mixed.


I joined Monkey Puzzle East Sheen because originally it was convenient as it was close to my house, however, I ended up enjoying working here.


You will find me in the Toddler and Preschool Rooms!


Mimoza

Mimoza

Job Title: Bank Staff

Joined: 2023

My name is Mimoza and I am a Bank Staff at Monkey Puzzle East Sheen!


I have been working in Early Years since 2019. I chose this career path because I had a lot of experience doing nannying and babysitting. I'm very good at settling new children and doing activities with them and I love seeing them grow into their own unique personalities.


I joined Monkey Puzzle East Sheen originally because it was a short walk from my house, however, I ended up really enjoying my time here.


You will find me in the Toddler and Preschool Rooms!


Jessie

Jessie

Job Title: Bank Staff

Joined: 2024

My name is Jessie and I am a Bank Staff at Monkey Puzzle East Sheen!


I have been working in Early Years since 2024. I chose this career path because I have always worked with older children and wanted to try something new - I absolutely love it! I love getting to know the children! Having moved from working with KS1 and KS2 to younger children, I feel as though I have progressed in my understanding of Early Years development and how to help children learn.


I joined Monkey Puzzle East Sheen because my friend told me it was a lovely place to work.


You will find me in the Tweenies Room!


Hayley

Hayley

Job Title: Bank Staff

Joined: 2023

My name is Hayley and I am Bank Staff at Monkey Puzzle East Sheen!


Frequently Asked Questions about Monkey Puzzle Day Nursery East Sheen

What is the Age Range of Children that Monkey Puzzle Day Nursery East Sheen accepts?

Monkey Puzzle Day Nursery East Sheen accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery East Sheen Open?

Monkey Puzzle Day Nursery East Sheen is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery East Sheen have capacity for?

Monkey Puzzle Day Nursery East Sheen has capacity for a total of 76 Children.

How far is Monkey Puzzle Day Nursery East Sheen to the centre of London?

5.3 mile(s) as the crow flies, distance by road may be significantly further.