Step Start Heybridge

Bentalls Complex, Colchester road, Maldon CM9 4NW
Submit a Review
9.1 24 Reviews
  • Step Start Heybridge, Maldon
Step Start Heybridge, opened in November 2021, has been purposely refurbished to offer the very best childcare and early years education.

The nursery features a well maintained outside area, which includes a trim trail, play train and separate baby garden. Inside, the nursery has spacious modern and homely rooms, including two baby rooms, a toddler room, a preschool room and a sensory room.

Please book a visit to see it for yourself!

Care Provided by Step Start Heybridge

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Donna Chunn (Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 78
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Step Start Heybridge

  • Please contact the nursery for information on their latest fees. 15 and 30 hours funding accepted including the new funding.


  • Parking
  • There are allocated parking spaces for the nursery that are clearly marked.


Total of 24, showing 21-24
9.1

Step Start Heybridge has a Review Score of 9.1 (9.107) out of 10, based on 10 reviews in the last 2 years. Over all time Step Start Heybridge has 24 reviews.

Overall Experience

  • 22
  • 1
  • 1
  • 0
  • 0

Date Published

24
7
7
10
14
Overall Experience  Overall Experience 5.0 out of 5

Our child had been struggling at a previous nursery as he wasn't being supported with dealing with his emotions, which led to spiralling behaviour to the point that we dreaded collection time. We moved him over to Step Start Heybridge at the end of March and have not looked back!
In the five months,
he has been there, there haven't been any problems; if he has been struggling, he has been fully supported by staff so frustrations haven't developed and he has become a much happier and more settled child.
The resources that the children have access to for learning are amazing. The staff care so much for the children and also their family and will support them in any way they can.
Our son loves going to nursery, enjoys the meals and snacks and has so much fun.
His development and independence have grown so much in his short time here, and the staff have really helped to prepare him for school with regular updates for us too.
We're just sad he has to leave to go to school!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Step Start in any way; they have been absolutely fantastic for my daughter. After having to make an abrupt nursery change between Christmas and New Year, I was incredibly anxious about how my daughter would settle after being in her previous setting from 9 months to 2 and half years,
but I needn't have worried. The team were absolutely fantastic at settling her and keeping my nerves at bay - not that she really needed any settling! She has come on leaps and bounds since Jan 2022, and I couldn't be happier with how she is looked after and how her learning is facilitated. Her baby sister is already enrolled, and she isn't due for another month!
The attention to detail by the team is second to none, and it will be a sad day when my daughter moves to primary school! But I know they will have prepared her in the best possible way, (especially when I work within education myself and know what is expected).
Thank you to the entire team for what you have done and continue to do.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our children have made amazing progress at Step Start Heybridge. We are so pleased with the care and support they are given by the staff. The staff are always so positive and put in 100% to make sure the children have the best day. We've always had great communication with the staff, who have always
put our minds at ease. Our children love going to nursery, and we, as parents, couldn't be happier!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery highly enough. Both my sons attend the Heybridge setting, and they absolutely love it. The care is second to none, and the environment is clean and organised. Every day they set up multiple new activities to keep the kids engaged and stimulated, and throughout the day,
they keep up the energy with the children. We have moved nurseries a number of times over the past three years, and I cannot even compare this one to others as it's in a league of its own. The staff are professional and caring. We get regular feedback and feel involved in their day. I wouldn't want them to go anywhere else!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.1 (9.107)

Overview of Review Score

The Review Score of 9.1 (9.107) out of 10 for Step Start Heybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.630 for Step Start Heybridge is calculated as follows: ( (89 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 119 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.477 Points relating to the number of positive Reviews for Step Start Heybridge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6. 9 Positive Reviews ÷ 15.6 = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Step Start Heybridge

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

No image found

Donna Chunn

Job Title: Head of Early Years Education

Joined: 2024

No image found

Bethany King

Job Title: Deputy Head of Early Years Education

Joined: 2024