N Family Club - Redhill

69 Station Road, Redhill RH1 1EY
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10 36 Reviews
  • N Family Club - Redhill, Redhill
N Family Club Redhill is located right by the train station, in the heart of the town. A sensitive restoration of an impressive period property, filled with character while equally purpose-built to support every element of the early years curriculum. There’s a specialist art and cooking room, while the garden comes complete with a vegetable patch, mud kitchen and sandpit.

The team at N are on a mission to Rethink Early Years, offering a fresh educational outlook to prepare children for life in the modern world. Working with leading early years experts, they've created their own unique blended curriculum using a variety of learning philosophies including Montessori, Reggio Emilia, Bruner and Forest School.

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Care Provided by N Family Club - Redhill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Helen Clifford (Manager)
  • Number of Childcare Staff
  • 50
  • Total Places for Children
  • 112
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Redhill

  • Under 3 years £107 per standard day
    3 years + £97 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips. The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.
  • Parking

  • Parking for parent drop off and pick up available at the rear entrance of the nursery.


N Family Club - Redhill Reviews (36)

Total of 36, showing 1-20
10

N Family Club - Redhill has a Review Score of 10 (9.956) out of 10, based on 36 reviews in the last 2 years. Over all time N Family Club - Redhill has 36 reviews.

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Review from Liliana P (Mother of Child) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried and feeling guilty about having to put our son in nursery at 6 months as I thought he was too young but I had to go back to work. But now I'm so glad I did. He is happy when we drop him off and he is happy when we pick him up but also he has developed so much in the month he has been there.
Everyone has taken such great care of him and we can see how comfortable he is with everyone. From people at reception to the team in his room, to everyone who helps keep the place running, everyone is so friendly and makes the place really feel like an extended home. On top of that, all the educational exercises, sensory experiences and food given are something we would never be able to do at home and you can tell the well of good it has done to him. We couldn't be happier with our choice of nursery and grateful to everyone there for the great care they have given our son.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your wonderful review. We are so pleased you are happy and your child is thriving.


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Review from Lesley N (Grandmother of Child) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, and caring and know my grandson. They welcome him with a warm smile each morning and have his best interests at heart.
A great deal of work goes into the planning as all the activities are creative and make learning enjoyable.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much. We strive to provide a warm and welcoming environment for your family so this is great to hear.


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Review from Breda S (Mother of Child) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending N Nursery since January and we're really happy with our choice. I was nervous about her starting, as she hadn't had any previous nursery experience and she was nearly 2! She has settled really well, thanks to the wonderful staff, lovely facilities and great food. It was
most important to me that the staff and educators demonstrated empathy and genuine interest in looking after the children in their care, which the N staff do, time and time again. They understand each child's unique interests and personalities and nurture their growth beautifully.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your lovely review. We are so pleased you have had a positive experience and your child is thriving.


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Review from Jack P (Father of Child) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As most parents picking out a nursery for our first child was quite scary and daunting, that being said from the moment we made the first initial enquiry to the first day we dropped our daughter off at N Family Club Redhill has been nothing short of amazing. The whole team have made me and my wife feel
very safe and happy knowing that they will take good care of our daughter. All of the team are so friendly, the staff member at the front desk is amazing and the whole team in our daughter's class are just brilliant. Our daughter at the time was the youngest and smallest so naturally we were a bit worried and scared but all the team have looked after her so well and she just loves going there, every time she sees the ladies who look after her she smiles and laughs and is so happy to see them. The games, lessons and interactions she gets in her class are out of this world. The food menu is unbelievable too, she eats like a queen. Overall I couldn't recommend N Family Club Redhill highly enough!

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you very much for this wonderful review. We are so happy your daughter is thriving and that the whole team have made you feel secure in leaving her in our care.


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Review from Ross L (Father of Child) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending N Family Club Redhill since January and I can’t praise or recommend this nursery enough. The facility has been incredibly well thought out with age/development appropriate rooms, as well as a beautiful secure outside garden enabling the children to always have fresh and
fun stimulation. The staff are all incredible and you can tell they genuinely love the children and want the best for them. They’re always thinking of new and fun activities - My daughter comes home with new skills and words on a weekly basis which is so comforting and reassuring to know she’s enjoying her day. The dedicated app helps parents stay updated on their child’s activities (with photos and videos), sleep, and meals throughout the day, as well as being the main communication hub with the staff, helping busy parents stay organised.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your lovely review. We absolutely are passionate about providing the highest quality experience for all our families. We are so pleased that you are having a great experience with us.


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Review from Graham C (Father of Child) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at N family for over a year and thoroughly enjoys her time there. All the staff we have dealt with are exceptional and always friendly.
The menu and food is great. The activities are wide-ranging and things like the baby yoga have been a hit.
Open door policy resolves any potential
issues quickly.
Overall very pleased.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your lovely review Graham. We are really pleased you and your child are having a great experience with us and that you find the team supportive. Best wishes.


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Review from Zdravko M (Father of Child) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding nursery, highly recommended. It is led and managed extremely professionally, to a very demanding standard. The staff is incredibly caring and versatile and helped our son develop well ahead of his age group in a variety of ways (and start getting potty trained, too!)

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your review, we welcome that great feedback. It makes us very happy to hear your child is thriving.


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Review from F G (Father of Child) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with N Family Redhill. Our son’s settling process was really good at the opening of the nursery, and we simply love sending him here. They have many activities and very friendly staff, who spend time explaining our son’s development and activities each day. Management has been wonderful,
with a high level of communication and making sure our requests were followed through by other staff members. It really has been such a positive experience both for our son and us!

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your review. We are very pleased that you are happy with the communication, service and care we provide. We are also very happy to see the children thriving.


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Review from Diana O (Mother of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved to N from a different nursery and we definitely made the right choice. All the staff are lovely, caring, sincere, and act with empathy. His diet is better than ours and he is happy to go in every day. They always report incidents and always have an open door for any concerns we’ve had. They
care, not just for the children, but for parents as well.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much. We are so pleased you are having a great experience.


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Review from Trina R (Mother of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery was exceptionally caring in helping my son to settle into nursery. I personally found the right balance between nurturing independence and offering comfort. They’ve also been exceptional on the occasions when I’ve needed extended hours or an extra day at short notice. The management team
are friendly and prompt at answering queries. The carers in the room are truly outstanding. They seem to genuinely care about the kids they look after and provide a comparatively individual experience tailored for them. The outdoor area is lovely and the kids are taken outdoors even in rainy weather, which is great. We had significant dietary requirements due to health issues with our son and this nursery was outstanding in meeting his needs. What made this nursery stand out for me is their honesty and integrity. On the rare occasions that my son has had (very minor) injuries, they’ve contacted me immediately and been completely upfront about what happened. This honesty is priceless.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your review. We are always happy to be supportive and help and are so pleased that you have found this a strength and are having a great service for you and your child.


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Review from V B (Mother of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started N in April 2023 and was 10 months. Right from the start, the staff were so friendly and made my son and myself feel at ease, with regular updates on how he was getting on. He has since transitioned rooms, which we were a little nervous about, but again the staff made it so easy and welcoming.
Every day we go in, the staff are all so friendly in and around the building, but also the class welcoming my son in for the day. All the children come running and waving, showing how happy they all are, which is always reassuring. His development has progressed so much since being at nursery. The staff are so knowledgeable and helpful with stages he might be going through and how we can help him at home. We are very happy N opened when it did.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

We are so happy you found N Family Club and have had a positive experience with us. I am so glad transitions have been positive for your child. Thank you for your review.


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Review from Natalie S (Mother of Child) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family Nursery in Redhill has been an absolute blessing for my son's early childhood education. His progress and learning under their care has been amazing to see. The dedicated team at N Family Nursery have a passion for childcare and a genuine commitment to upholding a positive and enriching environment
for every child. As a parent, I never feel worried about my son whilst he is in their care and he talks about his friends and educators with excitement and fondness when he’s at home, including the chef who prepares the healthy and varied menu each week. The location is excellent for dropping off/collecting on the way to/from Redhill Train Station, it also has bus stops right outside and it's accessible both by foot and bicycle. The nursery is an overall standout choice for parents seeking a nurturing and educational foundation for their little ones.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

We really appreciate you taking the time to share your wonderful views with us. I am so pleased you are having a great experience and your child is thriving. Thank you.


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Review from Ewelina L (Mother of Child) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter just completed her first week and we could not be happier. The team and management at N Family Club Redhill are incredible. Everyone is so friendly and caring. Upon entering, you are always greeted with a warm smile. The facilities are beautiful, clean, and calming. The weekly food menu
has so much variety. The team always thinks of fun, engaging, and interesting activities for the children and we love receiving updates on the app. Any questions or concerns that we had were promptly addressed by the team. We are so impressed at the level of communication and care. I cannot say enough positive things about this nursery. It’s always hard leaving your child with someone else but I’m confident that she is in great hands here. Thank you so much N Family Club Redhill!

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

We cannot thank you enough for your lovely feedback. At N we work very hard to ensure every element of what we provide is outstanding so it is good to hear you are finding this such a positive experience.


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Review from Raluca A (Mother of Child) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to N Family Club for seven months now and both him and us absolutely love it. We are first-time parents and so the early days came with a lot of anxiety, but they were simply brilliant helping him settle in and feel welcome. All staff there are really friendly, professional and
really caring towards the children. We feel his days are really thought through and full of clever activities that encourage his development. They spend time outside every day (weather permitting) which was a real must for us. The food they get is always nutritious, extremely varied and it certainly raised the bar for his weekend menu expectations! We love seeing the daily update of what he's been up to and also enjoy the chats at drop off/ pick up with his educators, which are always friendly, informative and never feel rushed. I think the most honest review is our son's beaming little face when we open the car door every morning and he realises where we are. Thank you N Family Club.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

We are so happy you are content with our settling-in processes and that this start to nursery life has been so positive for you all. A happy child is a good sign - thank you so much.


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Review from A H (Mother of Child) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family Club Redhill has been the most amazing experience for us, our boys settled so fast, every member of staff made such an effort to put us and them at ease every day. We get loads of updates and pictures, which we love, the menu is incredible and every morning our babies go into the room with
huge smiles, reaching over to the people working in the room, showing just how happy they are there. We’ve seen their development really flourish, especially their use of cutlery at mealtimes and their walking. Thank you N Family Club.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your amazing review. I am so pleased you are happy with the service we provide. We love being able to show families what their children are up to and learning each day and the app makes this very easy.
And I agree our menu is yummy - thank you.


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Review from Fiona B (Mother of Child) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at N Family Club for 6 months and is so happy there. He was previously at a different nursery and since moving to N Family Club, his confidence has grown, his development has accelerated and we definitely feel more settled and comfortable. The staff are all very friendly and welcoming,
and they all know the individual children, including the management team and catering team. There is such a lovely atmosphere and it really does feel like a family - there are events for parents as well so we have the opportunity to get to know each other.
The updates and photos received throughout the day are really reassuring and informative. There are so many activities for the children to take part in. The food that the children get is incredibly varied, nutritionally brilliant and prepared freshly on-site, I'm quite jealous when I see the weekly menu!
I'm so glad I chose N Family Club for my son, I couldn't recommend it enough.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your review. We are really pleased you are having a great experience with us and your child is thriving.


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Review from A L (Mother of Child) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In general very happy with the nursery. Our child enjoys their time their very much, the activities are fun and educational. They have a strong connection to the staff in the room. The food is very varied and diverse. The app is great and it's lovely to see the day's updates. It is on the pricier end
of the spectrum as a result. Biggest criticism by far is the management, one member of the team is rather petty and regularly talks to parents in a belittling way. Fortunately, I've never seen that staff actually interact with the children. There are also only five parking spaces for drop off and pick up (one of which is regularly taken up by a staff member) so there can be a bit of a queue or need to park on the road outside.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you for your feedback. We are excited to share that we have sourced some additional spaces for nursery team parking which will support the flow of the external nursery car park for parents. I welcome a meeting with nursery management to support the nursery/parent relationship and effective communication moving forward. Thank you.


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Review from J H (Mother of Child) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at nursery for the first time a few months ago after visiting numerous nurseries we are so happy we chose this one. The settling in process was so smooth and he is now settled and is enjoying his days so much packed full of activities and the food menu is changed regularly offering healthy
food options which he is loving!

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your wonderful review. We are so pleased that you have found a place where your child is having a great experience and you are feeling happy.


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Review from C D (Mother of Child) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we chose N Family Club Redhill for our son. It is such a welcoming environment and he settled in so well all thanks to the wonderful staff. They clearly care a lot about the children and plan fun activities for them. The food is fantastic, it’s great to know he is eating such a balanced
and diverse menu each day which he loves. Drop off in the morning is a pleasure as my son is happy to go in, I know he is well cared for and there is even breakfast for the parents!

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you so much for your lovely review. I am so please to hear you feel so welcomed and your child is thriving.


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Review from M B (Mother of Child) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended N Family for around 6 months and his development has been amazing. The facilities and activities here are great and they ensure the children have time outside daily too.
The staff are friendly and really care about the children, taking the time to get to know them as individuals.
It’s also nice to receive photos and updates throughout the day. We would highly recommend.

Reply from Helen Clifford, Nursery Manager at N Family Club - Redhill

Thank you for your lovely feedback. We love being able to show families what children are learning throughout the day.


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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for N Family Club - Redhill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for N Family Club - Redhill is calculated as follows: ( (413 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 431 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Redhill is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 number of registered child places is 22.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (3)

Helen

Helen Clifford

Job Title: Nursery Manager

Joined: 2022

Helen’s early year's career spans 23 years. Most recently, she was the nursery manager of an Outstanding nursery, a role she held for 13 years. She’s committed to ensuring that all the children at N are given the support, experiences and opportunities they need to reach their full potential.


Rebecca

Rebecca Green

Job Title: Deputy Manager

Joined: 2023

Rebecca pursued a degree in Early Childhood to build a fulfilling career beyond a mere job, gaining valuable knowledge in psychology and influential theories that shaped her identity. With hands-on leadership, she progresses through various roles, actively collaborating with her team to generate enriching learning experiences for children, while also enjoying challenges, baking, and spending time with friends in Surrey.


Lucy

Lucy Fielding

Job Title: Front of House Manager

Joined: 2022

Both of Lucy’s parents worked in the hotel industry, so she was born into a life in the hospitality industry. She loves providing families with exceptional, personalised experiences. She is fascinated by children, and watching them grow and develop brings her joy! She is excited to be working with them every day. Outside of nursery, she loves swimming, reading and spending time with her friends and family.


Frequently Asked Questions about N Family Club - Redhill

What is the Age Range of Children that N Family Club - Redhill accepts?

N Family Club - Redhill accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Redhill Open?

N Family Club - Redhill is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Redhill have capacity for?

N Family Club - Redhill has capacity for a total of 112 Children.

How far is N Family Club - Redhill to the centre of Redhill?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Redhill to verify any information. View our terms and conditions. N Family Club - Redhill has a Platinum Service – more info.