N Family Club - Cambridge

2 Clara Rackham Street, Cambridge CB1 3FJ
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10 37 Reviews
  • N Family Club - Cambridge, Cambridge
N Family Club – Cambridge is located in the centre of town, surrounded by parkland and only a six-minute cycle ride to the station. Discover a space to meet, relax, learn and grow, with a nursery, dedicated parents’ coffee and breakfast bar, garden and a programme of events for the whole family.

The nursery is a purpose-built and modern space and is specially designed to support all aspects of N's bespoke early years curriculum. The playrooms are filled with natural light and clean air thanks to a hi-spec air filtration system. There is a large garden which comes with a mud kitchen, sandpit and water play area.

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Care Provided by N Family Club - Cambridge

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Clare Grave (Manager)
  • Number of Childcare Staff
  • 24
  • Total Places for Children
  • 82
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Cambridge

  • Under 3 years £106 per standard day
    3 years+ £101 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

N Family Club - Cambridge Reviews (37)

Total of 37, showing 21-37
10

N Family Club - Cambridge has a Review Score of 10 (9.977) out of 10, based on 25 reviews in the last 2 years. Over all time N Family Club - Cambridge has 37 reviews.

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Review from Chris M (Father of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, friendly staff who really care; great resources and wonderful food. Our daughter has been made to feel very welcome and it's clear she is in the right place. She didn't want to come home this evening! Thanks to you all. Extremely pleased we made the decision to enrol her.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your review, we are delighted to have received your feedback and so pleased your little one enjoys her time here.


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Review from Brian E (Father of Child) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely nursery. Fantastic facilities and great staff. The app is brilliant, I so look forward to getting the photos and updates of what our son has been up to every day. The food is really lovely and healthy.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your review of N Cambridge, we are delighted you are enjoying your family journey with N!


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Review from W C (Father of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended N Family Club Cambridge for 2 days a week since November 2022. We have been highly impressed by the engagement and enthusiasm of all staff members. The app is also a fantastic resource facilitating a great line of communication between parents and the nursery staff - with excellent
response times whenever we have had queries. The menu provided by the in-house chef is superb, with great variety on a week to week basis. You also receive daily updates on the latest activities your child has been undertaking, which again have demonstrated very pleasing variety as the team seek to encourage a range of behavioural development amongst the children.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your amazing review of N Cambridge, we are delighted you are enjoying N and appreciate all of your great feedback about our nutritional menu and parent partnership with us.


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Review from Robert F (Father of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and provide fun daily activities for the children. Our toddler learns new words and songs constantly and is always happy to be dropped off each morning. They have a spacious garden and are sure to take the children out each day. We are very happy with this nursery!

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your wonderful review of N Cambridge, we really appreciate your feedback and delighted your child enjoys their time with us.


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Review from C E (Mother of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at N Family Club - Cambridge are friendly and have put in a lot of effort to develop a great relationship with our son. The nursery itself is modern and clean with lots of different toys and resources to play with and a nice outdoor area. The food is healthy and varied. My son gives a big
smile whenever we arrive in the morning which is the best sign of all! We feel very lucky to have found such a great nursery.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

We are so delighted you are loving N, we strive to provide outstanding care to our children and families every day and really appreciate your feedback.


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Review from A G (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. My son is very happy there. They are very child-centric and we love all the imaginative and fun activities he gets to do there. The staff are warm and friendly. We feel very lucky to have found this nursery.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your review of our nursery, it is wonderful to hear your thoughts and it really means a lot to the team! we look forward to you continuing your N journey with us!


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Review from Johan v (Father of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first meet and greet, we knew this is the place to send our son. He loves his teachers and practically jumps out of our arms to go to school. We are kept up to date with his activities, how he eats, sleeps and health overall. The facilities and rooms are always clean and well-maintained. Activities
for the kids are always plenty indoors and outdoors. They facilitate to the interest of the kids and help them learn as they grow. The teachers are well-trained, very friendly always up for a chat and a laugh.
Highly recommend the N Family Club and how they are structured.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your wonderful review, we are delighted your son is enjoying his time with us, we really do value our partnership with our families.


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Review from Sharon H (Grandmother of Child) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a grandparent, I am so grateful and excited to be and feel part of the N Family. I love to read the updates I receive during the day of my grandson's progress and activities without having to keep pestering his parents! He appears to have settled very well and enjoys all the different activities
which seem to be forever changing so he appears to be learning new things all of the time as well as making new friends and socialising. Well done N Family keep up your fantastic work. Communication is also excellent.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your review, it is fantastic to hear about your experience at N, communication and partnerships are very important to us here at N!


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Review from Kate M (Mother of Child) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been attending N Club for three months now and he was previously at another local nursery. I am so glad I switched him over as the experience with the N Club Cambridge team has been wonderful so far. The staff, care, communications, quality of facilities, food menu, and all the other
little extras are excellent. I really feel happy and secure dropping my little one each day, and he totters off equally happy. Furthermore, when he has been unwell, the nursery team have shown an extra layer of care and diligence that has been warmly appreciated. I would definitely recommend the nursery highly to anyone considering it.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your very detailed and supportive review, we are delighted you and your son are enjoying your N experience.


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Review from S G (Mother of Child) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous about sending our son to a nursery but I have been so impressed by N Family Club Cambridge. The staff are all so warm and friendly and the level of communication you get during the day is excellent. The outdoor and indoor space is beautiful and I can see from the updates on the app that
they do a very varied range of activities. All of the staff in his room are very friendly and caring. I am very pleased with the nursery so far and hope it continues to provide such excellent care. Highly recommend N Family Club in Cambridge.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your wonderful review of N Cambridge. We are delighted you are very happy with your experience at N!


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Review from O A (Mother of Child) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved from another nursery a few months ago and the team at N Family Club Cambridge has been so welcoming and caring. Our little one has settled incredibly quickly at the Bay and is so happy and thriving there. Our current key person and previous key person have been amazing and our little one has
built a strong bond with them. The variety of food is fantastic, despite our little one having various food allergies. The range of activities they do is impressive, they are so creative and we are able to take the great artwork they do home. Our little one is learning so many new words too. Also the updates, including daily photos, on the app are great and reassuring. Our family couldn't be happier at N Family Club.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for the time taken to review our nursery, we are delighted you and your little one are enjoying the journey with us.


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Review from A L (Mother of Child) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Joined in Jan 2023, and couldn't be happier with the care received. From our initial look around it was obvious N Family Club - Cambridge was unique in its approach compared to others we looked at. This has been continued all the way through from the front desk, to individual members of staff, communication
to and from nursery, the ethics within the company at large. Look forward to continuing our journey with N Family Club!

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your review, we are delighted your son has settled well and you are enjoying your N journey with us.


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Review from A F (Mother of Child) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, we have had the most welcoming and professional experience at N Family Club - Cambridge! Our son (2.5) settled in so quickly thanks to the engaging and warm teachers and we have felt so supported by all the staff who are understanding, flexible, kind and very communicative. The app is
fantastic with frequent daily updates, the menu is imaginative and nutritious, and the centre is clean and bright with a great outdoor play area. I can't think of a single thing I would change - highly recommend!

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you for your wonderful review, we are delighted you are enjoying your experience at N and finding the N app user-friendly and informative.


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Review from Linda A (Mother of Child) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family Nursery changed my perception of nurseries. I was reluctant to bring my son to a nursery but I had to go back to work. So, we decided to bring him to N Family in Cambridge. At first, it was a random choice but as soon as the first few calls with them we immediately notice a level of care and
communication that was nowhere close to the other ones we spoke to. The front desk has always been excellent and all our questions have been answered immediately. Then, when contacted by our son's educator for the first time, our good impression strengthened. The nursery itself is new and clean, the menu is excellent and very balanced considering a child's needs. The staff is caring, prepared and professional, but also very sweet and gentle with children. We couldn't choose a better place. It is expensive but considered the opening hours (very early to very late) is in line with the others. Strongly recommended

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your wonderful review of N Cambridge. We are delighted you are happy with the communication and facilities, our partnerships with families are extremely important to us. Thank you for choosing N!


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Review from C C (Mother of Child) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at N-Family Cambridge have been so welcoming of us and our little one. We have just moved from another nursery and feel so happy with the quality of care, from the incredible menu on offer each day to the interesting activities the children are doing and the modern facilities. I now feel relaxed
and confident that my child is having a fun day and building strong relationships with her key workers. The front of house experience is unique to N-Family and I think it makes all the difference too. I get a sense of community at the nursery which we really value. It is more expensive than other nurseries but I do think the level of care and attention sets it well above the average nursery.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for your amazing review, we are so happy that you and your family feel confident and relaxed within our setting. We appreciate the amazing feedback that you have provided, which truly means a lot to the whole team.


Thank You
Christina Solazzo


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Review from Isobel G (Mother of Child) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is absolutely loving his time at nursery and we are very happy with it, too. The facilities are fantastic and it is clear that the staff not only care for our son extremely well, but also take pride in educating him so he learns, grows, and develops through play. His communication skills and
dexterity have improved noticeably since starting at N Family and he runs into the room each day with excitement and recognition. The meals served are fresh and varied so he is exposed to a wide array of nutritious foods, and they have a curriculum which encourages personal development in areas that go above and beyond many other childcare settings I have visited. There is a kitchen for the children so they can explore cookery and crafts and there seems to be a real focus on learning about other cultures and languages, which is really important to us as a family. The icing on the cake is fresh coffee and croissants for the parents, which is extremely welcome at 8 am! I cannot recommend it enough.

Reply from Clare Grave, Nursery Manager at N Family Club - Cambridge

Thank you so much for this wonderful review, we couldn't be more happy that you and your family feel very welcomed and happy here at N Cambridge. We are so pleased to hear that you feel our team are going above and beyond for our families and that is what we strive to do for all our families.


Thank you from all of the team N Cambridge
Christina Solazzo


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Review from Carly S (Mother of Child) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending N Family Club Cambridge for two days a week since the end of September. We're delighted with the entire experience we've had so far, from the initial contact with the staff and his settling-in days, through to the excellent communication and updates we receive via the app
while he's there and the handover when we pick him up. I'm impressed with how all staff have taken such great care to get to know our son and design activities that he will enjoy. The menu is great too - a definite plus! I know that he's in great hands when I drop him off, and he loves being there. I have no hesitation in recommending the nursery.

Reply from Christina Solazzo, Front Of House at N Family Club - Cambridge

Hi Carly, thank you so much for this wonderful review; we are so pleased that you're happy with the experience that we have provided your family. The team here at N Family Club Cambridge are always happy to go above and beyond for all our families. We are pleased that you feel very welcome and that our communication is great.


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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for N Family Club - Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for N Family Club - Cambridge is calculated as follows: ( (292 Excellents x 5) + (7 Goods x 4) ) ÷ 299 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Cambridge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 number of registered child places is 16.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

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Meet the Team (1)

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Clare Grave

Job Title: Nursery Manager

Joined: 2022

Clare has been in early years education for over 20 years, having managed 2 university nurseries in Cambridge and maintaining Ofsted Outstanding status for several years.


She’s a mum of 3 children who keep her busy outside of nursery life and loves to spend time in Cornwall on family holidays.


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