Kids Inc Day Nursery - Gravesend

107 Rochester Road, Gravesend DA12 2HU
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9.9 31 Reviews
  • Kids Inc Day Nursery - Gravesend, Gravesend
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Care Provided by Kids Inc Day Nursery - Gravesend

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Hayley Jones (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 91
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & the week between Christmas & New Year

Funding & Fees Guide for Kids Inc Day Nursery - Gravesend

  • £75 per day

  • Fees are billed on a monthly basis and are calculated evenly over the year by multiplying the weekly fee by 52 and dividing by 12. This evens out the fees so that parents pay the same amount each month. All fees are pitched at a very competitive level.
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Kids Inc Day Nursery - Gravesend Reviews (31)

Total of 31, showing 21-31
9.9

Kids Inc Day Nursery - Gravesend has a Review Score of 9.9 (9.888) out of 10, based on 21 reviews in the last 2 years. Over all time Kids Inc Day Nursery - Gravesend has 31 reviews.

Overall Experience

  • 26
  • 3
  • 0
  • 0
  • 2

Date Published

31
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0
21
10

Review from Sarah D (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery who have helped my incredibly shy daughter come out of her shell. Thanks all, especially to one lady who has shown incredible patience and kindness to my daughter. Welcoming and great operating hours make it much easier for me to work.

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Review from Faiq K (Father of Child) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, very friendly and welcoming.
My son loves his teachers and his new friends.
He is doing amazing and I couldn't be happier with the staff and management.
Good observations and daily detailed report of activities when we pick our son.

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Review from Sana M (Mother of Child) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My son started attending over the summer and whilst we had initial reservations, there was a particularly good member of the management that managed to put our reservations to rest. I was quite vocal about certain issues (food not in line with dietary requirements, younger children being ignored and
left to cry) and was left very assured by the staff members. However, things have just gone from bad to worse! My main issues are with children constantly being left to cry/ignored and the handling of the outbreak of Strep A. Emails were sent out about protocols to be followed and they were not. So many sick children coughing and sneezing and spluttering all over the place.


They also have a duty of care to inform of any Strep A cases. But no, several kids with symptoms and two children that are super ill, on antibiotics, with suspected Strep A - and families not told. My son was in contact with one of the children. I now have Strep A, as does my son and we have been around vulnerable adults.


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Review from Lucie W (Mother of Child) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in the process of her settling-in period and is due to start in the new year. She has exceeded my expectations in how she has settled and this is down to the fabulous staff, who have made her feel so welcome. The enriching and inviting environment means she has plenty of opportunities
to learn, play and explore. Staff are warm, welcoming and friendly, with smiling faces always greeting us. The outside environment is fantastic and full of exciting things! We can't wait for her to start full-time in January!

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Review from G S (Mother of Child) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has absolutely enjoyed his time at the Kids Inc Gravesend. We wish it could be a little closer to home, but he has learnt and grown a lot since he joined late July.
Well done to the team.

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Review from Donna M (Mother of Child) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started this nursery in July and absolutely loves it here. All the staff are amazing with him. So a big thank you to all of you. I know he can be cheeky but he loves you all and I really don't want him to leave in September.

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Review from C O (Mother of Child) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I withdrew my child from this setting as I didn't feel that they were able to cater for his additional needs. I found communication around my child's development to be rather poor. Despite asking to meet with my child's key worker on at least 3 occasions, after 4 weeks of waiting I heard nothing back.
I was never informed my child's key worker changed although the change happened weeks before I questioned why I hadn't seen his key worker for a number of weeks. My son's health visitor tried to contact the nursery a number of times to ask a few questions and was never responded to and actually suggested that I change my son's nursery for the sake of his own development as she didn't feel the staff were able to provide for him.

Reply from Olivia, Marketing Team at Kids Inc Day Nursery - Gravesend

We were sorry to hear about your experience at our Gravesend nursery. We take the care of our children very seriously and offer our full support to every child and their family, particularly where there are concerns around a child's development. However, in accessing additional support for any child, we are very much lead by the local authority. Children only attending for two mornings each week often find it difficult to settle, thereby making it harder for the nursery to assess their needs. We note that you raised concerns with your health visitor, but we have no record of your health visitor trying to contact us. Our records show that the key person was introduced to you during the settling in stage and we are sorry if you were not introduced to the new key person. During your short time with us, we had a change of nursery manager, so it is possible that there was an omission in communication. If you would like to discuss this further, please email info@kidsincnurseries.co.uk.


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Review from Adam B (Father of Child) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our child from another nursery quite recently. I'm very impressed so far, the standards are vastly greater. The staff are all very polite and very attentive. My daughter's key worker is particularly good and always makes her feel so welcome and settled her in extremely quickly. The facilities
are very good and very clean and well looked after. The outside space is particularly impressive. The security of the building also seems designed very well. With high handle doors and key-coded entry.

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Review from Dorina E (Mother of Child) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

One member of staff, in particular, is my daughter's favourite person. An amazing woman who helped my daughter to settle in. She gives her time and attention for all children and listens to every child's needs and helps my daughter to love nursery at just 2 years old.

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Review from P L (Mother of Child) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl was initially at the another branch. She moved to the Gravesend branch when it opened in May 2022. The staff at Gravesend are absolutely amazing.
The manager and staff are always so accommodating and put the needs of my little one first.
The nursery has an amazing outdoor space with
animals. The staff are amazing with the kids and are always so friendly and welcoming.
The nursery is always immaculate and the food always looks yummy and nutritious. My little girl has flourished here and we have already signed up my newborn to start next year. 5 stars for Gravesend kids Inc!! Thank you for caring for my girl.

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Review from A W (Father of Child) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son transferred to the Gravesend nursery when it opened, as it was closer to home. He loves going to nursery and has a great bond with the staff and his key person. All the staff are friendly and are passionate about their jobs making it easier as a parent to leave my child in their care. The nursery
is fresh and has a calming atmosphere. The nursery garden is massive and has so many areas for him to explore. He can choose to play inside or outside with doors from his room to a secure outside play area.
So far I am happy as a patent and excited to see the new things my son learns every day. I would highly recommend this nursery.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Kids Inc Day Nursery - Gravesend is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.888 for Kids Inc Day Nursery - Gravesend is calculated as follows: ( (224 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 251 Ratings = 4.888

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Inc Day Nursery - Gravesend is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 number of registered child places is 18.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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