The Mall Nursery

84 Hampton Road, Twickenham, TW2 5QS
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9.9 26 Reviews
  • The Mall Nursery, Twickenham
The day nursery in Twickenham is now open at 84 Hampton Road in Twickenham.

The Mall Nursery is a vibrant, exciting and inspiring environment for young children within a high-quality and purpose built setting which includes a large outdoor space for the children to play and learn in. The new day nursery in Twickenham will also use The Mall School’s extensive facilities including a weekly swim in the indoor heated swimming pool and performances in the 160 seat theatre.

The Mall Nursery is open 51 weeks of the year, taking boys and girls from 6 months to school age. The nursery's approach is all about learning through play, following your child’s interests and using natural, authentic resources. The core opening hours are 7:30am – 6:30pm. It offers an early start from 7:00am and extended pick-up time of 7:00pm by request to meet the needs of busy working parents.

Situated close to several train stations, the nursery is ideal for commuting parents as well as those who will be staying locally. The buggy park offers a convenient storage option for families who will be walking to the nursery.

Boys and girls at the nursery will automatically be offered a place in The Mall School’s Reception class. All children in the pre-school year of the nursery will benefit from an excellent transition programme to get them ready and excited for their next school.

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Care Provided by The Mall Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • The Mall School Trust
  • Person in charge
  • Neetha Madrira (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 75
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Mall Nursery

  • Please visit our website for more details on the nursery fees.

The Mall Nursery Reviews (26)

Total of 26, showing 1-20
9.9

The Mall Nursery has a Review Score of 9.9 (9.939) out of 10, based on 15 reviews in the last 2 years. Over all time The Mall Nursery has 26 reviews.

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Review from Chris P (Father of Child) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to The Mall Nursery for almost a year, which has been a big step for him, having moved from a much smaller daycare setting. The staff have always been amazing and helped him settle in and continue learning. I didn't expect at the age of 3 my little boy would be coming back from
nursery and counting from 1-10 in Greek, which highlights how multi-cultural and how much the nursery values different values. Our little one has made friends with a lot of the other children, and as parents we have got to know other parents through different events and seeing each other around Twickenham. The nursery manager is great and has provided us with the flexibility we need when there have been work challenges. Both myself and my wife would highly recommend The Mall, who do a brilliant job with the children and are setting them all up for future success.

Reply from Neetha Madrira, Manager at The Mall Nursery

Thank you for your kind words. The wonderful feedback from our parents is what keeps the team at The Mall motivated to deliver our best.


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Review from S M (Mother of Child) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our toddler has recently joined The Mall Nursery after we had to move her suddenly from another nursery. We have been really happy with everything about The Mall since day 1 of joining. The staff were brilliant with the transition of changing nurseries and we attribute how quickly our little one settled
in to them. She instantly became fond of the staff in her room and they are a big part of what makes the nursery experience great.
We are really happy with the set up at The Mall. Each week we hear about all the activities that they do with the children which are fun and educational. The outdoor space is brilliant too. The nursery has also gone out of their way to specifically help our child with a challenge that we have been experiencing and this has been invaluable.
The communication from management is good and we get a lot of transparency on what is going on. As well as through the photos we are regularly sent, we can see at drop off and pick up how happy all the children are.

Reply from Neetha Madrira, Manager at The Mall Nursery

Thank you for your lovely feedback. We are so glad that you are a part of The Mall Nursery family .


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Review from L D (Father of Child) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son moved to The Mall after spending a few days a week with a childminder, and the staff made sure that he settled in at a pace that suited him, keeping us informed and reassured. The same can be said for the smooth transition into preschool, which is proving to be a great step towards reception.
We're sure that the children will be well prepared for a new primary school environment after the educational and emotional care received at The Mall. The facilities and food are also second to none in the area!

Reply from Neetha Madrira, Manager at The Mall Nursery

Thank you for taking the time to review The Mall Nursery and for the wonderful feedback. We aim to prepare our children with all the necessary tools to help them excel in the next part of their journey in the wider world. The team will be delighted and motivated to hear the positive feedback.


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Review from Laura T (Mother of Child) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son to The Mall Nursery when we moved to the area about 18 months ago. He was really happy at his previous nursery setting in Balham, so we were feeling apprehensive uprooting him with the move. We had nothing to worry about! He settled in really quickly with the help of the very nurturing
team. The nursery has been fantastic - he's thrived in both Toddler 1 and Toddler 2 rooms. One reason we were particularly attracted to the nursery was for the gorgeous outdoor space. He loves the mud kitchen, the water play, huge sandpit, climbing area etc. He is a very happy little boy and is full of confidence.

Reply from Neetha Madrira, Manager at The Mall Nursery

Thank you for taking the time to complete the review and for the kind words. We are delighted to be able to cater for the individual needs of every child and provide the best care possible for our little ones. Will be sure to share this excellent feedback with the team at The Mall Nursery.


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Review from Jennifer T (Mother of Child) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at the Mall for 15 months now and is so happy. She was incredibly shy when she first joined but her confidence has grown hugely with the nurturing environment and fantastic nursery workers. She now skips in happily every morning and doesn't want to leave when we pick her up! She
has formed strong attachments with all the staff, especially her key workers and wonderful little relationships with her friends. The facilities are great and the outdoor space in particular is a real asset that is used to its full potential all year round. The pre-school is doing a wonderful job of getting her ready for school and the activities they deliver are really high quality. She is already establishing great learning behaviours that will stay with her long term. Management are lovely and really responsive. Having been parents at two other nurseries - we really love The Mall and wouldn't hesitate to recommend to anyone considering the nursery for their child.

Reply from Neetha Madrira, Manager at The Mall Nursery

Thank you for the amazing feedback that you have given us and we appreciate you taking the time to do this. The team will be delighted to hear the wonderful things you have mentioned as we have worked hard to ensure that we can provide the best outcome for the children and parents at the nursery.


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Review from A F (Mother of Child) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Mall Nursery is exceptional and we are so glad our daughter was able to join the preschool here. It's a lovely setting but in addition, the staff are also amazing and it is well managed. Staff are very friendly, accommodating and great at keeping parents informed. There are a lot of fun play-based
activities planned for the children as well as a focus on school readiness. Our daughter has really thrived here. We can't fault it and would highly recommend it!

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Review from Reena P (Mother of Child) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has really enjoyed being at The Mall Nursery. When he started he was very shy and in less than a year he has become confident and developed many skills. This is all thanks to the amazing team at this nursery. I really recommend sending your child here.

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Review from Krissbeth B (Mother of Child) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot express how much we love The Mall Nursery and how much our two children love it. They both started in January 2024 and we have had a great experience from settling the little one to transitioning the eldest from his old nursery. Our eldest has come out so much compared to previous settings
he attended. The staff are amazing, the manager and another staff member in particular take the time to listen to your concerns. All the team are very helpful and receive the children with a smile. Our kids love their room leaders and the rest of the team. The setting is so impressive and the garden is the best we have seen in a nursery before.

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Review from Grigore A (Father of Child) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff that is always eager to do their best. Very pleasant place with fantastic outdoor space which my son seems to be loving it. We are really pleased with how they are treating my son. Loads of different activities throughout the day and the little one is always happy when he's told that we
are going there. Definitely the best decision we had when we went there, being our second nursery we definitely can see the positive difference compared to the previous one.

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Review from Ursula B (Mother of Child) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved our daughter from one very good nursery in the area to the Mall Nursery because we felt she needed that 'little bit extra' ahead of starting in reception at primary school in September 2024. The Mall has exceeded our expectations and our daughter is loving her time there. The staff regularly
update us on our daughter's progress as well as caring for her and giving her the time to grow in confidence. With regular music and PE sessions and a wonderful outside space, the Mall Nursery really is the ideal stepping stone for preschoolers. The staff and management team also do an outstanding job of communicating whether it be via the app or in person.

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Review from Emer B (Mother of Child) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son (age 3) has been in The Mall Nursery for almost a year now. We are so thrilled with it - he came from another nursery where he was not happy but he settled into The Mall straight away. The outside space was the main draw for us (must be the best in the borough) but it’s the staff that is the
reason he’ll stay until he starts school. They are all nurturing, caring and on top of things. Communication is great too. We are so happy with it.

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Review from Tehsheena S (Mother of Child) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in the Richmond borough for the last eight years and can confidently say that The Mall Nursery is the best. My boy has attended the nursery since it opened in 2022. The rooms are spacious with fascinating toys and equipment to keep the little ones engaged, the food quality is top-notch,
the staff are friendly and skilled, and the outdoor space is spectacular. Given the connection with the prestigious Mall School, the nursery kids also use some school facilities, including the swimming pool.
The nursery manager is highly approachable and always willing to listen and help. The school headmaster is actively engaged with the nursery to ensure the nursery maintains the same ethos and values as The Mall school.
My son is learning so much through play and fun. He will be joining The Mall school in September 2023, and being at the nursery has made the transition to school much smoother.
I would strongly recommend The Mall Nursery to all parents.

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Review from E S (Mother of Child) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son to The Mall Nursery in January 2023 from another nursery and it was the best decision we made. The facilities are outstanding- large rooms and a very spacious garden with fantastic equipment and toys. The staff are amazing and really care about the children and their development. Our
son has flourished and runs into nursery every day with a huge smile on his face. Could not recommend more

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Review from Steven A (Father of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved here from another nursery in Twickenham and we have not been disappointed one bit. Great facilities and amazing staff make this an amazing nursery. Our daughter's development is just phenomenal and she honestly loves going to nursery here.

Reply from Kajal, Marketing Assistant at The Mall Nursery

Hello! Thank you for this glowing review! We are delighted your little one had a good experience at The Mall Nursery.


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Review from Ciara M (Mother of Child) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at The Mall Nursery since it opened in September 2022. It is one of the best decisions we have made for our family. The staff are amazing and so friendly and welcoming. It feels like more than a nursery and more like a community.
My daughter has absolutely thrived there and settled
so quickly. I think the garden and house setting have a very homely feel, that puts the children at ease. I’m so glad they opened.

Reply from Kajal, Marketing Assistant at The Mall Nursery

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.


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Review from K R (Mother of Child) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only have positive things to say about The Mall Nursery. The facilities are amazing with large rooms full of light and the best outdoor space I have seen in any nursery in this area.
The best part of the nursery is the amazing staff. My son started when the nursery opened in September and he found
settling in a bit difficult but the staff were so caring and cuddled him whenever he was upset. He now loves going to nursery and has a beaming smile every morning when he knows we are on our way. He also eats and sleeps much better than at home.
The baby groups are just the right size and the staff organise great activities for them every day and they also spend lots of time in the fresh air. The swimming classes are also a great extra and we look forward to them every week.
On the days when my son is at nursery, I know I don't have to worry as he is getting the best possible care, delicious food and lots of cuddles.

Reply from Kajal, Marketing Assistant at The Mall Nursery

Hello, we love reading feedback like this! Thank you for sharing it with us; we will pass on your lovely comments to the team.


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Review from Hannah C (Mother of Child) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl joined The Mall Nursery back in September when she was eight months old, and we couldn't be happier with our decision to choose The Mall. We were a bit apprehensive about her settling, especially as she was only eight months at the time, but the team guided us through the process step
by step; they are amazing! The whole team are so thoughtful and caring and has established an amazing bond with our daughter. It's so comforting to know she is in such caring hands, having a happy time and thriving at nursery.
We would highly recommend The Mall to all.

Reply from Kajal, Marketing Assistant at The Mall Nursery

Thank you for your lovely feedback. We are delighted to hear your positive thoughts and experience with us, and it is a pleasure to be looking after your little one!


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Review from Conan G (Father of Child) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love the nursery and the setting. All the staff are wonderful and very friendly. We know they really love taking care of our son and they genuinely love seeing how they develop. The kids have plenty of outside time and space to play around.

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Review from Nadine S (Mother of Child) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started at The Mall Nursery in November after moving him from another local nursery and I can honestly say this was the best decision we made.
We were slightly worried about our son's speech (age 2) and within such a short period of time his speech has developed so much and he is becoming so
confident within himself.
What makes us most happy is seeing him run into the nursery and giving the staff a big hug.
I cannot recommend this nursery enough.

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Review from Elisabeth L (Mother of Child) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been beyond thrilled with The Mall Nursery. The staff are absolutely amazing: the most caring, selfless, professional and friendly people you could ever imagine. We receive regular updates on the app about our child's day, including how much he has eaten and when, his exact nap times etc, as
well as weekly posts with plenty of lovely photos. Our son loves his time there and enjoys a wide range of creative activities, such as painting or making sand castles. He has a trusting attachment to his key people and we are completely reassured leaving him there for the day. The nursery is so accommodating, allowing for 7 am early starts and 7 pm late finishes if ever needed. We really couldn't be happier with it and want to give a huge thanks to all the team!

Reply from Kajal, Assistant at The Mall Nursery

Hello, thank you so much for taking the time to leave us such a wonderful review! We're glad you're giving your little one the best start in life with us. Best wishes, The Mall Nursery.


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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for The Mall Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for The Mall Nursery is calculated as follows: ( (169 Excellents x 5) + (11 Goods x 4) ) ÷ 180 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Mall Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Neetha

Neetha Madrira

Job Title: Manager

Joined: 2022

Neetha has over twenty years experience of working in nurseries and was previously nursery manager at Bright Horizons in Teddington. Neetha’s impressive length of service in the early year's sector combined with local knowledge will be hugely reassuring to parents choosing the Nursery at The Mall and she is very excited about the challenge of leading our new co-educational provision for 0-4-year-olds on Hampton Road.


Sam

Sam Gosden

Job Title: Headmaster

Joined: 2024

Sam Gosden, BA (Surrey), joined The Mall in September 2024, after being Head of Dolphin School, Clapham. He has been in teaching for 20 years and has held Director of Music posts, been Head of Assessment, Head of Digital Strategy and Head of Lower School (11-16).


Mr Gosden has experience working with nursery aged children, as his previous school has two nurseries, supporting over 65 children. He visits the nursery weekly and knows the nursery pupils as equally as those at the school.


Frequently Asked Questions about The Mall Nursery

What is the Age Range of Children that The Mall Nursery accepts?

The Mall Nursery accepts Children aged from 0 years 6 months to 5 years 0 months.

What Days & Hours is The Mall Nursery Open?

The Mall Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does The Mall Nursery have capacity for?

The Mall Nursery has capacity for a total of 75 Children.

How far is The Mall Nursery to the centre of Twickenham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Mall Nursery to verify any information. View our terms and conditions. The Mall Nursery has an Enhanced Service – more info.