The Mall Nursery

84 Hampton Road, Twickenham, TW2 5QS
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9.9 26 Reviews
  • The Mall Nursery, Twickenham
The day nursery in Twickenham is now open at 84 Hampton Road in Twickenham.

The Mall Nursery is a vibrant, exciting and inspiring environment for young children within a high-quality and purpose built setting which includes a large outdoor space for the children to play and learn in. The new day nursery in Twickenham will also use The Mall School’s extensive facilities including a weekly swim in the indoor heated swimming pool and performances in the 160 seat theatre.

The Mall Nursery is open 51 weeks of the year, taking boys and girls from 6 months to school age. The nursery's approach is all about learning through play, following your child’s interests and using natural, authentic resources. The core opening hours are 7:30am – 6:30pm. It offers an early start from 7:00am and extended pick-up time of 7:00pm by request to meet the needs of busy working parents.

Situated close to several train stations, the nursery is ideal for commuting parents as well as those who will be staying locally. The buggy park offers a convenient storage option for families who will be walking to the nursery.

Boys and girls at the nursery will automatically be offered a place in The Mall School’s Reception class. All children in the pre-school year of the nursery will benefit from an excellent transition programme to get them ready and excited for their next school.

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Care Provided by The Mall Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • The Mall School Trust
  • Person in charge
  • Neetha Madrira (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 75
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Mall Nursery

  • Please visit our website for more details on the nursery fees.

The Mall Nursery Reviews (26)

Total of 26, showing 21-26
9.9

The Mall Nursery has a Review Score of 9.9 (9.939) out of 10, based on 15 reviews in the last 2 years. Over all time The Mall Nursery has 26 reviews.

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Review from K W (Mother of Child) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started nursery in September and has settled in really well, as a result of the amazing staff who care so much about the children and go out of their way to make sure the children are content and comfortable. They come up with a varied programme of activities each day, encouraging each child
to explore but without any pressure and they are always on hand with cuddles too! My son beams when he is dropped off each morning, holding his arms out to the staff and looking forward to the day. He is developing confidence and skills every day. The dedicated garden is amazing - and one of the main reasons we chose the nursery.

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Review from A S (Mother of Child) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really concerned about our daughter starting nursery, as we knew from previous experience that it would likely take her a while to settle in. Whilst it did take her longer than most, the staff throughout were brilliant and so reassuring throughout the whole process.
Our daughter is really starting
to flourish at the nursery and it's so lovely to see all the little friends she's making. She's made really special bonds with several of the team who have all been a massive support to her.
Her meals are better than she has at home and they've even managed to get her into a nap routine!
The facilities are brilliant, including the amazing outdoor area and the option of swimming lessons included.
We would thoroughly recommend this nursery to anyone.

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Review from Beck C (Mother of Child) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since our son started at The Mall we have been so impressed with the quality of care provided for him. He runs in there with a massive smile on his face and is so calm and happy at the end of the day. He is provided with a range of activities to do, including trips out, arts and crafts, and messy
play. All of these are geared towards learning, and we have noticed a real improvement in his range of words and understanding. The staff are really caring and always provide a lot of detail on how he has been all day, as well as regular updates through the app that you can check from work and home. Thoroughly recommended.

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Review from Anh V (Mother of Child) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, I was afraid that the Mall Nursery was quite new, compared to other local nurseries. But after visiting the nursery for the first time, I was very impressed with the nursery manager. So we decided to send my daughter to the Mall Nursery. Now, I can say that this was the best decision we made
for her. Thanks to all the nursery nurses' love and care towards her, she got through the settle-in process very smoothly. She soon has a strong bond with them and sees the nursery as her second family. Not only her key teacher but also the rest of the staff, always welcome her and help her enjoy her time in the nursery. I highly recommend that this is the best local nursery I've ever known. Thanks to all the Mall Nursery staff for everything they have done for my daughter.

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Review from Vik V (Father of Child) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition for my child into the nursery was so well managed by the manager and the team. The team have been amazing and settled him so well and he is absolutely loving being at nursery. He has just been learning to potty train and the team have been wonderful in supporting him to the point he is
now fully trained. The nursery environment is so peaceful and the equipment is so well suited to the age range. The outdoor space must be the best in the area and is really ambitious. Really love our nursery and our son is so happy there.

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Review from J M (Mother of Child) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son loves The Mall Nursery, whenever we get to the door he gets the biggest smile on his face. The nursery is equipped with great educational toys and the staff is always coming up with creative and fun sensory play.
During settles, the staff really supported us as parents and the babies by getting
used to this new environment gradually and with lots of fun activities.
I can already see a huge improvement in my son's development because of how supportive and encouraging everyone is and because there are so many opportunities given to him to explore and learn.
The outdoor space is amazing, never seen anything alike.
You get daily updates on an app about your child's day, which is a really lovely way to stay connected, so I am always looking forward to updates and pictures (the more pictures the better!).
The manager always makes sure that everything is to the highest standard and I feel like everyone really listens to feedback from parents.
Couldn't recommend it more highly!

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for The Mall Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for The Mall Nursery is calculated as follows: ( (169 Excellents x 5) + (11 Goods x 4) ) ÷ 180 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Mall Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Neetha

Neetha Madrira

Job Title: Manager

Joined: 2022

Neetha has over twenty years experience of working in nurseries and was previously nursery manager at Bright Horizons in Teddington. Neetha’s impressive length of service in the early year's sector combined with local knowledge will be hugely reassuring to parents choosing the Nursery at The Mall and she is very excited about the challenge of leading our new co-educational provision for 0-4-year-olds on Hampton Road.


Sam

Sam Gosden

Job Title: Headmaster

Joined: 2024

Sam Gosden, BA (Surrey), joined The Mall in September 2024, after being Head of Dolphin School, Clapham. He has been in teaching for 20 years and has held Director of Music posts, been Head of Assessment, Head of Digital Strategy and Head of Lower School (11-16).


Mr Gosden has experience working with nursery aged children, as his previous school has two nurseries, supporting over 65 children. He visits the nursery weekly and knows the nursery pupils as equally as those at the school.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Mall Nursery to verify any information. View our terms and conditions. The Mall Nursery has an Enhanced Service – more info.