N Family Club - Kingston

204 Acre Road, Kingston upon Thames KT2 6EY
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9.6 21 Reviews
  • N Family Club - Kingston, Kingston upon Thames
N have been rethinking early years since they opened their first nursery in 2017. Building upon the EYFS framework, supported by early years experts, and taking influence from the early years learning philosophies of Reggio Emilia, Bruner, Forest School and Montessori, N have created their own unique curriculum which is designed to be bespoke to each child, the development, needs and interests.

N Family Club - Kingston is one of the latest settings to join this family of nurseries. Located within walking distance from Richmond Park and Kingston train station, the nursery has large playrooms with natural light and an art and cooking room. Having worked with the former head of nutrition at Jamie Oliver, Laura Matthews, the nursery offers a balanced menu that supports every child’s developmental needs. Chefs prepare fresh meals every day.

Care Provided by N Family Club - Kingston

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Barbora (Nursery Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 127
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays, 1 week at Christmas & Inset Days

Funding & Fees Guide for N Family Club - Kingston

  • Under 3 years £115.50 standard day
    3 years + £105.50 per standard day


N Family Club - Kingston Reviews (21)

Total of 21, showing 1-20
9.6

N Family Club - Kingston has a Review Score of 9.6 (9.623) out of 10, based on 21 reviews in the last 2 years. Over all time N Family Club - Kingston has 21 reviews.

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Overall Experience  Overall Experience 3.0 out of 5

Our 16-month enrolment saw 5 management changes and 4 departing room leaders/key workers. Financial issues persist-we were incorrectly billed multiple times, and after partial reimbursement, head office wrongly demanded we return funds they still owe us after 5 months, though they later apologised.
While
current staff remain dedicated to children and families, frequent personnel changes have disrupted relationships and service quality. The pre-school's mixed-age arrangement (children starting September 2025/2026) means activities aren't optimally tailored to developmental stages, and their program requires constant parental prompting.
Advice to Prospective Parents: Room staff are wonderful and considerate of children's needs with excellent parent communication. However, be prepared to monitor billing statements, maintain detailed records, and expect administrative turnover affecting care consistency. You'll need to advocate for promised activities to ensure they happen for your child.

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Overall Experience  Overall Experience 5.0 out of 5

N Family is a wonderful nursery and goes out of their way to make sure the kids are cared for and developed. Over the past month, they have arranged for farm animals to visit the nursery, took the kids on trips to the playground and put together creative games and activities for the children.

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Overall Experience  Overall Experience 5.0 out of 5

We have loved our experience with N Kingston so far. Our 13-month-old is thriving. She's settled in well after three weeks and we adore seeing the updates of the activities her group does in the Cove. Her key workers are so caring, considerate and communicative. She is using more words and eating way
better in only three weeks since she started. We love seeing the wholesome menu our baby gets fed and the variety of activities and play she does in her days there. The nursery has surpassed our expectations in every way. No feedback just praise!

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Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with N Family Club Kingston. The staff in the Rainforest room are always friendly, and they build genuine relationships with each child. I'm also confident my daughter is kept engaged with developmental activities relevant to her age. I receive thorough daily reports and pictures of daily
activities and any accidents or issues are promptly communicated and dealt with.

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Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with my N experience so far! The teachers are all amazing and spend so much time and care to make sure that my son has a great time every day, as well as ensuring that his development is constantly being encouraged. I love the daily updates that we get so we know what he's been
up to and can see how happy he is. All the staff are lovely and my son beams at them all, even the ones who are not in his room.
I could not recommend this nursery enough, choosing where to send your child is a huge responsibility and I am delighted we went with N Family Club.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves N Family Kingston and is thriving and happy there. She has been going since she turned 1, and has settled in really well. She is meeting all her developmental targets and is being socialised well with her peers.
She adores her key worker and those working in her current room.
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I do have concerns about her moving down to her next room, because that room has a huge amount of children. Perhaps the children in that room can be split between 2 rooms?

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Overall Experience  Overall Experience 5.0 out of 5

We like this nursery because they have great activities, their daily reports with photos are detailed but concise, the outdoor facilities are good and the app is a great way to communicate. Extra activities such are library visits, park visits and farm visits are perfect! My child is very happy to go
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Overall Experience  Overall Experience 4.0 out of 5

Lovely and friendly staff that seem genuinely caring and interested in our child and his wellbeing and progress. The facilities are also great and the parent room and morning snacks are a bonus. The only minus is the high staff turnover.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at just 10 months and is at complete ease going in each day. Comfortable, super clean with brilliant facilities but most importantly caring/hard-working and diligent staff who have helped my daughter develop during such a key age.

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Overall Experience  Overall Experience 5.0 out of 5

We're so pleased with our decision to join the N Family! Our son has such a full and stimulating day due to the efforts of the staff - we love the updates each day, it really helps us to build on things that he's learned in the day at nursery. Thanks to all the staff for making it such a great experience!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started nursery here at the start of this month and we couldn't be happier with our choice. The staff are so welcoming, kind and really put our worries at ease - this goes for the room staff, managers and front of house. We are so well informed on what she's done and been like throughout
the day. We can't wait to see how much she grows and develops here. They have such great resources and facilities, and she's already been on outings and had external visitors such as the farm! The food menu was also a big part of our decision, it's the best we've seen and experienced by far! We won't go into too much detail, but we definitely recommend this nursery so go and check it out for yourselves!

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Overall Experience  Overall Experience 5.0 out of 5

Sending our son to nursery at five months old we were as nervous as anything, everyone at the N club has been absolutely amazing in making us feel comfortable but also we now think it is the best thing we've done for him. He absolutely loves the cove staff, they go above and beyond and we feel involved
in his day thanks to the posts on the app, any queries or worries are responded to quickly and professionally, little touches like the coffee and croissants are just the icing on the cake.

Reply from Jessica Wright, Nursery Manager at N Family Club - Kingston

Thank you very much for your review and feedback, we really value the time taken.


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Overall Experience  Overall Experience 5.0 out of 5

We moved our youngest (2 years old) to N Family Kingston when his brother started reception and we needed an easier nursery commute. We couldn’t be happier. I anticipated teething problems as they had just opened, but on the contrary, they were well-organised and the children all seemed very happy.
The staff are warm, kind and completely dedicated to early years education. Any chance they get to share a child’s particular interest and make it into a learning experience for everyone in the class, they will. They teach the children how to say words in Spanish, do yoga and dance, have regular PE and cooking sessions and loads more. We have experienced 3 different nurseries for our 2 sons and I am delighted with N Family Kingston.

Reply from Jessica Wright, Nursery Manager at N Family Club - Kingston

Thank you for your review, We really value the feedback and are thankful for the recognition of the hard work our team put in daily, we love hearing that you're enjoying all of our N Extras!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughters are both very happy and well cared for at N Kingston. The staff are all really lovely, friendly and kind. The space is beautiful with a lovely garden. There are several weekly activities including forest school, cookery, Spanish as extras for the children to learn. I would highly recommend
this nursery.

Reply from Jessica Wright, Nursery Manager at N Family Club - Kingston

Thank you very much for your review, it helps us to create actions on how we can strive for better across the site.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. Great food menu, updates on our child throughout the day, outstanding facilities, and most importantly, wonderful caring staff.

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Overall Experience  Overall Experience 5.0 out of 5

As a first-time parent, sending your child off to nursery is such a daunting prospect especially when they are so young. However, the staff at N Family Kingston ensured they supported our daughter (and us) through the entire process. They listened to our concerns and reassured us every step of the way.
From the moment you walk into the nursery, you’re met by the lovely front of house manager, who is so welcoming. The managers at the nursery have done such a fantastic job in creating such a warm and nurturing environment. They greet not only the children, but parents by name. They know the children and take an interest in what they have done during their time at nursery. As well as the nursery being state of the art, it’s incredibly secure and there are systems in place to safeguard all of the children. As a parent, there is nothing better than seeing your child run into her classroom without turning back. We couldn’t recommend this nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

Our boy loves N Family Club Kingston! The staff are super friendly and really helped him settle in which was tough with some separation anxiety but they were very supportive and now he is loving it. The nursery is spotlessly clean every day and all the facilities are in great condition. The menus are
incredible and we can really see great learning development in a short few months. Thank you, N Family!

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery - full of staff that genuinely care about the children and treat them with utmost care and respect. I am really happy with our experience so far and it makes going to work so much easier knowing that our daughter is in a place where she is well looked after. Our daughter is excited
to go to nursery each morning and reaches out to the team on drop off, showing how happy she is in their care. She has also learnt so much and we are very happy from a learning perspective too and to top it off, the food is five star! We were recommended N by friends and the recommendation didn’t disappoint. Big thank you to the wonderful team for all your hard work!

Reply from Jessica Wright, Nursery Manager at N Family Club - Kingston

We are so pleased to hear we provide such high-quality childcare for your child, thank you so much for the amazing feedback and we will be continuing to carry out such a high standard of childcare for all of the children here at N Family Club Kingston.


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Overall Experience  Overall Experience 5.0 out of 5

I could not recommend N Family Club - Kingston highly enough. All the staff there are so friendly, helpful and engaged in the daily activities of the children. We felt as if our daughter had several key people around her given how every member of staff seemed to be really familiar with her and with
us - clearly showing how focused and engaged they all were with the children and their parents. Each member of staff is so thoughtful and it really shows. Communication was excellent, both in-person and on the app, with great daily posts on our daughter's activities, detailed breakdowns of eating and sleeping activities and updates on all the various activities she'd been getting up to. You felt included and a part of everything she did at nursery, and that makes such a big difference in terms of peace of mind. I also can not fault the facilities, they are amazing. They're clean, spacious, well thought out and brilliant spaces for children to learn and play in.

Reply from Jessica Wright, Nursery Manager at N Family Club - Kingston

It has been a pleasure looking after your child, we really do wish you the very best in the future. Thank you for your feedback, it's so very appreciated and I'm delighted that we were able to create this experience for your family.


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Overall Experience  Overall Experience 5.0 out of 5

I'm thrilled to share my glowing review of this nursery! They've taken impeccable care of my child, nurturing his confidence and fostering valuable friendships. His enthusiasm to attend daily speaks volumes about the nurturing environment. This nursery is outstanding, from the staff members who go above
and beyond for my child to excel and reach his potential, to the clean facilities and rooms which are tailored to the needs and development of each age range. The lovely staff members ensure feedback is given on the progress and development of my child each day which is reassuring and helpful. The managers are very friendly, professional and approachable and are always in close contact with parents should they have any concerns. Parents, you can be sure that your child will receive the very best care at N Family Club in Kingston!

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for N Family Club - Kingston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for N Family Club - Kingston is calculated as follows: ( (222 Excellents x 5) + (17 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 250 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.787 Points relating to the number of positive Reviews for N Family Club - Kingston is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4. 20 Positive Reviews ÷ 25.4 = 0.787

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Barbora

Barbora

Job Title: Nursery manager

Joined: 2025

Barbora has years of experience in yearly years. Through her career, she gained extensive experience working with children of all ages, developing a deep passion for enhancing their potential. She is especially dedicated to supporting children with special educational needs.


Frequently Asked Questions about N Family Club - Kingston

What is the Age Range of Children that N Family Club - Kingston accepts?

N Family Club - Kingston accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Kingston Open?

N Family Club - Kingston is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Kingston have capacity for?

N Family Club - Kingston has capacity for a total of 127 Children.

How far is N Family Club - Kingston to the centre of Kingston upon Thames?

0.6 mile(s) as the crow flies, distance by road may be significantly further.