Norbury Hill Cubs Day has a Review Score of 8.6 (8.625) out of 10, based on 2 reviews in the last 2 years. Over all time Norbury Hill Cubs Day has 2 reviews.
Review from Barbara W (Mother of Child) published on 6 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you! Such a pleasure having you as part of our NHC family!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Michelle O (Mother of Child) published on 24 October 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much for the lovely review! We are delighted to be able to offer our parents and children a thriving environment where they learn and grow through love and play!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 8.6 (8.625) out of 10 for Norbury Hill Cubs Day is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Norbury Hill Cubs Day is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.625 Points relating to the number of positive Reviews for Norbury Hill Cubs Day is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 number of registered child places is 4. 2 Positive Reviews ÷ 4 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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