Muddy Puddles Nursery

YMCA Norfolk, Aylsham Road, Norwich NR3 2HF
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9.9 40 Reviews
Muddy Puddles Nursery has a team of skilled and friendly staff who take time to know the likes and interests of your child.      

Children at the nursery are given the chance to make their own decisions and choices. This promotes independence alongside structured learning.

Staff offer a diverse range of activities focused around the five leading senses of touch, smell, sound, taste and sight.

Care Provided by Muddy Puddles Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • YMCA Norfolk
  • Person in charge
  • Beth Myhill (Nursery Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Muddy Puddles Nursery

  • From £34 per session


  • The nursery offers an inclusive fee package which includes discounts for full-time spaces and siblings. Fees are reviewed annually each April. The nursery accepts families who are eligible for Early Education funding, please contact the Nursery Manager for more information. Credit card facilities available to pay onsite. The nursery also accepts childcare vouchers and Tax Free Childcare scheme.


  • Parking
  • Large, free onsite parking facilities.


Total of 40, showing 1-20
9.9

Muddy Puddles Nursery has a Review Score of 9.9 (9.908) out of 10, based on 40 reviews in the last 2 years. Over all time Muddy Puddles Nursery has 40 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Muddy Puddles is a wonderful place for kids to learn, play and enjoy new experiences. My daughter has been going for 3 years and enjoyed it since day one. Each room has been a wonderful experience and she has grown so much since starting her nursery journey.
The best part about Muddy Puddles is the
staff, who are wonderful. They are caring, kind and very professional, so I know my little one will always be well looked after. The kids are also served healthy meals each day, plus snacks and alternatives are provided. My daughter has enjoyed being at Muddy Puddles so much that I have no hesitation in sending my youngest there soon. It's fantastic!

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you so much for these kind words. We are so pleased you are happy with the care provided and can see the amazing work the staff team do! Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Muddy Puddles is the most wonderful nursery! Our daughter joined in February at 8 months old and loves attending twice a week. She kicks her legs with excitement and holds her arms out to staff when we drop her off which is lovely to see. We visited quite a few nurseries before deciding on one and Muddy
Puddles stood out by far. The staff are so friendly, kind and caring - even at the end of a long day they seem upbeat, positive and are always happy to discuss the day. The handovers, in person and on the app, are helpful and reassuring for us. When we had a tour the facilities were very impressive too!
We are so happy our daughter is at Muddy Puddles and would recommend it to anyone looking for a nursery. Thank you so much to everyone at Muddy Puddles for the amazing job you do!

Reply from Polly Leng, Admin at Muddy Puddles Nursery

Thank you so much for this amazing review. We are so glad little one has settled well and continues to enjoy Nursery!


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is very clean and well equipped, the staff are kind and compassionate and the activities are engaging and fun. My daughter's activities and progress are very well communicated in person and via the app, and the team are always open to discussing anything we want to ask about. We feel lucky
to have found a safe, engaging and reliable nursery that is just a short walk away.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for your review! We are very pleased you are happy with the setting!


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery setting, the staff are caring, kind and exceptionally tolerant. Children and parents are greeted with a smile every day and children are treated with great respect. Staff listen to parents' concerns, act on them and keep parents well informed. There is a constant can-do attitude from
everyone, and I feel safe and relaxed leaving my toddler there. I know if I have worries or if staff have concerns, everything is met with a high sense of importance. We couldn't be happier with our child's daycare.
It doesn't feel like a business or money-focused, it feels exactly how it should, a place where children can thrive.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you so much for this kind review, we are so pleased you love the nursery!


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Overall Experience  Overall Experience 5.0 out of 5

We've had an incredibly positive experience with Muddy Puddles Nursery. The staff's high level of involvement with the children is truly commendable. Our son always comes home happy and smiling, which shows us the lovely environment they provide.
What stands out for us is the diverse range of activities
offered. Each activity seems to have a purpose, contributing to our son's overall learning and development. It's reassuring to see the dedication to not just childcare but also education.
The friendly and caring attitude towards our son has made a significant impact on his development and confidence. We appreciate Muddy Puddles for creating a space where children not only feel comfortable but also engage in meaningful learning experiences. We highly recommend this nursery to other parents looking for a warm and enriching environment for their little ones.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you so much for your beautiful words! It means so much to us that you can see the hard work that goes into our setting!


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Overall Experience  Overall Experience 5.0 out of 5

Muddy Puddles has exceeded my expectations with its good management team, attentive staff and engaging programs. The well-maintained facilities and excellent communication make it a top choice for parents seeking a nurturing environment for their child.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this wonderful review! We are so pleased you love the nursery!


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way my child tells me all about her teacher at nursery and how they take care of her. I always tell my friends about the nursery and I hope my child will be happy when she goes to reception in September.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for your review! We are so pleased your child enjoys the setting!


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending since he was 10 months he is now 3 and a half. He absolutely loves attending and is super excited on nursery days. His confidence has grown so much. He does so much and can’t wait to tell me what he’s learnt that day. From story time, singing and dancing to counting
and learning the alphabet and outside play, yoga and even meditation I’m not sure how they fit it all in. I love how the app keeps us updated and you get a theme of the week and a snapshot of what your little one has been up to. The staff work so hard and are always super friendly and helpful no matter how busy they are I really do have so much to thank them for. My little boy talks about how much he likes them all so much I’m so grateful for the amazing start to the education they have given him I’ll be so sad when he has to leave to go to school in September. Thank you to the Muddy Puddles team you are amazing.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!


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Overall Experience  Overall Experience 5.0 out of 5

The nursery settings exceeded my expectations in providing a nurturing environment for my child. The staff's dedication to fostering a warm, educational atmosphere was evident, and their commitment to individualized care truly stood out. The diverse range of activities and creative learning approaches
made each day exciting for my child. I appreciate the open communication channels with the caregivers, ensuring a seamless experience. Overall, I highly recommend these nursery settings for parents seeking a positive and enriching early childhood education for their little ones.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you so much for this wonderful review! We are so pleased you can see the benefits of all of the things we stand for as a setting!


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Overall Experience  Overall Experience 5.0 out of 5

Muddy Puddles is a fantastic nursery with wonderful, caring staff. Our 18-month-old daughter has settled in brilliantly and loves her time there. We have used Muddy Puddles previously between 2020-2022 for our now school-age daughter and she also loved it and was always excited to go. Great communication
and always helpful with any questions.

Reply from Polly Leng, Admin at Muddy Puddles Nursery

Thank you so much! We are so pleased to see you back and pleased you are enjoying the setting equally the second time around.


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Overall Experience  Overall Experience 5.0 out of 5

Muddy Puddles is such a lovely nursery. My son has been attending since he was 9 months old and he loves it there. The building is modern and feels light and bright, the outside space is a good size with lots of things for the children to do. Most importantly the staff are brilliant, they are child-centred
and focused on each child's needs, and they communicate well with us parents, which is so reassuring as a first-time mum. And it's very reasonably prized compared to a lot of other nurseries! Would recommend Muddy Puddles to anyone.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for your kind words, we are so pleased you chose us!


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Overall Experience  Overall Experience 5.0 out of 5

I feel very proud as a mother that my daughter got a place at this nursery and wouldn’t have gone anywhere else.
The staff are fantastic and so attentive and we couldn't ask for better care. The team are simply outstanding with the work they do. They work extremely hard and always give 110 per cent.
My
daughter absolutely loves going to Muddy Puddles and runs to the door when we drop her off. Her knowledge amazes me with the things she has learnt and also the confidence she has especially with other children.
She has engaged so much and really does love her sessions.
The nursery is immaculately clean and very well looked after by the staff.
Overall 10/10 and couldn’t be more happier with our choice.
I can confidently add that the reputation is very very good, I have heard nothing but praise for this nursery.
Thank you to all the staff for all you do!

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you so much for your kind words, we are very pleased your child enjoys our setting and you are happy to send your child to us every day!


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Overall Experience  Overall Experience 5.0 out of 5

Day one our child was crying and didn't want to leave us when going to nursery. 3 months later she now loves it. No tears when she gets dropped off, runs open armed to the staff. We have built up loads of trust with this nursery and can highly recommend it to others. Very clean and modern facilities.
Staff all very knowledgeable, professional and kind. The app keeps us updated throughout the day too which is a nice feature. Spoken to other parents using them and all are very happy with the service. It feels like an educational and development facility rather than just childcare which is great for us.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this wonderful review! Your words are so kind, we are so pleased you love the setting.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves this nursery, we feel that she is very safe and well looked after by the staff. The building is relatively new and is kept in good condition. And each day she comes home to tell us the varied activities they get up to.

Reply from Polly Leng, Admin at Muddy Puddles Nursery

Thank you for your review, we are pleased you enjoy the nursery setting!


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Overall Experience  Overall Experience 5.0 out of 5

We've had our 3-year-old son attending this nursery for around 2 years now, and we couldn't be happier with our choice. The staff is incredibly warm and welcoming, creating a safe and nurturing environment for the kids. They offer a wide range of activities that are both educational and fun, ensuring
that the children are engaged and learning new things daily. The communication from the nursery is excellent; they provide regular updates on our son's progress and are always available to discuss any concerns or questions we might have. The facilities are clean, well-maintained, and perfectly suited for little explorers. Most importantly, our son loves going to nursery every day, which speaks volumes about the positive experience he's having. We highly recommend this nursery to any parents looking for a caring, educational, and fun place for their child.

Reply from Polly Leng, Admin at Muddy Puddles Nursery

Thank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Muddy Puddles since September 2023. When we came for an induction, we just knew it was the right nursery for him after viewing many others in Norwich. All the staff are very friendly, knowledgeable and really care for each individual child. He absolutely loves it there and
always comes out with a huge smile on his face so we know he’s had a good day. Staff always update the parent app on a daily basis so we know what was for lunch etc. We both attended the Christmas evening back in December after the nursery was shut which involved lots of different arts and crafts - which was a lovely touch to meet other parents/children of the nursery. Also, attended my son’s first parents' evening last week which was very useful in understanding in more detail how he is progressing.

Reply from Polly Leng, Admin at Muddy Puddles Nursery

Thank you for your review! We are so pleased you enjoy the setting!


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Overall Experience  Overall Experience 5.0 out of 5

Our little boy joined Muddy Puddles when it first opened and joined the baby room. He then went into 2-3s and is now in pre-school.
We’ve always felt so happy and confident with each room and staff.
We have had nothing but a positive experience throughout these years and have watched our little boy
grow into a kind and confident little boy.
The staff go above and beyond and always welcome the children and parents with a smile each morning and always have time to talk and give us information on our child’s day. My son talks about staff every day and can’t wait to come to play and learn!
Muddy Puddles is a wonderful setting with an amazing range of resources for the children to explore with a lovely natural outside area.
Thank you Muddy Puddles!

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves this nursery, she’s attended since she was just over a year old and she is so happy in the red welly room! They offer a really wide range of activities including loads of outside time, which is so important. They are really good at communicating through the app and I feel
like I know where she is developmentally. The new building is lovely and light and all of the staff are so friendly. I would absolutely recommend this nursery to anyone!

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this review! We are so pleased you bring your little on to us and that they enjoy there time with us!


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Overall Experience  Overall Experience 5.0 out of 5

Our son absolutely loves Muddy Puddles! He runs in every morning and doesn’t look back, and is absolutely full of beans when we pick him up. He seems to have great relationships with the staff and children and we love the weekly updates on the app too. Lucky to have a soft play area too. Thanks to all
the staff at Muddy Puddles!

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for your kind words! We are please you and him both love the nursery!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves attending this nursery. All staff are very friendly and helpful. My daughter has learnt so much from attending this nursery, and I love the app they use so we get updates on how they are doing, what they have eaten etc, they also send you photos of your own child.

Reply from Beth Myhill, Manager at Muddy Puddles Nursery

Thank you for this review! We are pleased you like the setting!


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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Muddy Puddles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.908 for Muddy Puddles Nursery is calculated as follows: ( (435 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 477 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Muddy Puddles Nursery is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Young Leader Of The Year

Recipient: Muddy Puddles Nursery

Date: Thursday 16 Nov 2023 More details

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Meet the Team (2)

Beth

Beth Myhill

Job Title: Nursery Manager

Joined: 2021

Beth has worked in the Early Years sector for over 10 years.

She is Level 5 qualified and is driven by providing the best care for children.

Sara

Sara Rogers

Job Title: Deputy Nursery Manager

Joined: 2021

Sara has been working in the Early Years sector for 9 years. Her passion is working with children to give them the best care and support them as they grow and develop.

... Read more

Frequently Asked Questions about Muddy Puddles Nursery

What is the Age Range of Children that Muddy Puddles Nursery accepts?

Muddy Puddles Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Muddy Puddles Nursery Open?

Muddy Puddles Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Muddy Puddles Nursery have capacity for?

Muddy Puddles Nursery has capacity for a total of 90 Children.

How far is Muddy Puddles Nursery to the centre of Norwich?

1.1 mile(s) as the crow flies, distance by road may be significantly further.