Hearts Day Nursery

89 Chingford Mount Road, Chingford, London E4 8LU
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9.9 15 Reviews
  • Hearts Day Nursery, London
'Outstanding' (May 2023) rated nursery based in Chingford, Hearts Day Nursery is a fully inclusive setting providing high-quality care for children from 2 years to 5 years old.

Three and four-year-old funding is available. Two-year funding is available subject to eligibility, please call for more details.

Services include:

- Excellent care and support, learning, and development with a wide range of learning opportunities for all children.

- Safe, friendly, stimulating, and caring environment, where all children are encouraged to become independent and learn at their own pace.

- Equal opportunities for all children, regardless of home language, ethnicity, culture, religion, family background, learning difficulties or disabilities, gender, or ability.

- Activities are planned so they are age/stage-appropriate and based on things children are interested in.

- The team remove or help children to overcome barriers that already exist.

- The team are alert to early signs of needs that could lead to later difficulties and respond quickly and appropriately, involving other agencies as necessary.

- All dietary requirements are catered for, with a 5-star-rated kitchen (June 2023).

- Clean and stimulating environment.

For more details, please do not hesitate to contact the team.

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Care Provided by Hearts Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Prime Family Choice Ltd
  • Person in charge
  • Letitia Ciritel (Area Manager)
  • Number of Childcare Staff
  • 7
  • Total Places for Children
  • 32
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays, Christmas & 2 Staff Training Days

Funding & Fees Guide for Hearts Day Nursery

  • From £48.00 per session

  • Please contact us for our latest fees

Hearts Day Nursery Reviews (15)

9.9

Hearts Day Nursery has a Review Score of 9.9 (9.928) out of 10, based on 15 reviews in the last 2 years. Over all time Hearts Day Nursery has 15 reviews.

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Review from Carolina T (Mother of Child) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery.
The teachers are amazing, they do take care and look after the little ones so good. They do teach them to believe in themselves, help them to grow confident and with respect to each others and to other people.
I'm so glad I did choose the Hearts Day Nursery.

Reply from Letitia, Area Manager at Hearts Day Nursery

Your feedback is greatly appreciated! We wish you the best school experience and thank you for your kind words!


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Review from Iuliana G (Mother of Child) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I am happy that I found this nursery, and my child is just as happy! She likes it very much because she does many activities, but first of all she likes food. The food is fresh every day and the cleanliness is sparkling. Thank you everyone!

Reply from Mabel, Manager at Hearts Day Nursery

Your feedback is greatly appreciated, we are very happy to hear that she has had a great time with us. A huge 'thank you!' from all of us at Hearts.


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Review from Lonela Madalina M (Mother of Child) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant experience with the kindergarten staff. They are people with a positive energy that made my girls feel good and want to go to kindergarten every day. They will miss the kindergarten enormously. Thank you for everything.

Reply from Letitia, Area Manager at Hearts Day Nursery

Thank you very much for your kind feedback, we are excited to hear that the girls have had an amazing time with us! Best of luck from all of us at Hearts!


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Review from Keith L (Father of Child) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Hearts Day Nursery are top-notch. Communication is excellent via the app. They are always trying new foods and play/education techniques and the environment is very safe. It’s a well-run company with experienced owners who hire great people.
The soft play area is a huge
bonus and allows the little ones to run around and get plenty of exercise.
Definitely recommend and has been a positive experience on our end.

Reply from Letitia, Area Manager at Hearts Day Nursery

Thank you very much for your great feedback, we can reassure you that we will always do our best! Taking the time to leave us this feedback is much appreciated!


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Review from Farrukh J (Father of Child) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and friendly staff. They know how to look after your child. The whole team at the nursery is very hard-working and amazing. Our child feels very comfortable with the people there and enjoys every single thing they do there.

Reply from Mabel, Manager at Hearts Day Nursery

Thank you for taking the time to leave us this feedback, your kind words are appreciated! A massive 'Thank you!' from all staff at Hearts!


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Review from Daniel B (Guardian of Child) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Genuinely mind blown by how amazing the ladies are! Nothing but positivity and love whenever my little cousin comes to this preschool! Always talks about the different curriculums they do e.g. healthy eating, British values, etc.
Lovely environment and people looking after all the children! Would really
recommend for anyone searching for a preschool!

Reply from Letitia, Area Manager at Hearts Day Nursery

Thank you very much for your kind feedback! Much appreciated!


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Review from Nicola M (Mother of Child) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Hearts pre-school for almost a year and she loves it. She is always so happy to go and see her friends, the staff are so friendly and really put you at ease. She has learned so much, her confidence has grown and I know she will miss everyone when she starts school in September.

Reply from Letitia, Area Manager at Hearts Day Nursery

Thank you very much for taking the time to leave us this kind feedback, much appreciated!


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Review from Doha K (Mother of Child) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Hearts Day Nursery has been really really great. They take very good care of my child and make sure he is always happy, well fed and most of all clean. The nursery provides innovative and fun-filled activities every day for the children. My child loves his meals and snacks and I rate
a 10/10 to that. Also, the nursery is keen on listening to my concerns and acts straight away making sure my child’s personal, emotional and physical development is met for instance, their potty training is amazing!
100% recommended.

Reply from Letitia, Area Manager at Hearts Day Nursery

Thank you very much for your lovely words, our nursery team members are trying their best to offer outstanding care and education!


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Review from C A (Mother of Child) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was sure I wanted my son to attend this nursery. After a site visit I just knew and didn’t want my son anywhere else. I am impressed with this nursery because not only do they show an abundance of love for my child but I've seen it for everyone else’s children too. My son has food allergies so much
so that he has an epipen so he started nursery knowing he will be eating there had me very anxious. However, this nursery has accommodated his every need, so much so that my son isn’t missing out on anything. I also love the fact the children are taken out for trips, how many nurseries do that! Not many! I just love it. My son has learned so much, and he's truly happy there. So thank you guys!

Reply from Mabel D, Manager at Hearts Day Nursery

Your lovely words are much appreciated! Thank you very much!


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Review from Cara D (Mother of Child) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started at Hearts when he turned 2 and has now been there for over a year.
He was born during Covid so lacked social and speech skills, since being at Hearts we have noticed a massive change in him and he has learnt so much from being there.
All the staff have been amazing with him and are
so kind and caring.
I would definitely recommend this nursery if you are in the area.

Reply from Letitia C, Area Manager at Hearts Day Nursery

A massive 'thank you!' from all of us for your kind feedback! Much appreciated!


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Review from Daisy G (Mother of Child) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been sending our son to Hearts Day Nursery since April this year (2023) and he has been very well looked after from day one. The staff are exemplary: taking time and care to greet each child in the morning with warmth and genuine interest. Furthermore, the staff are compassionate and help to
reassure you if your child is having a difficult day or struggling to separate from you at drop-off time. Activities are well planned, linking to topics such as seasons, weather and a range of religious festivals but crucially are inspired by things that the children are interested in. We love receiving the observations that are posted on the app and the thoughtful comments that are made by our son’s key worker explaining what he is doing and how he is developing. At the end of each day, communication is thorough and thoughtful, we find out how our son’s day was, what he ate and how long he slept. Our child has been progressing beautifully at Hearts and we are delighted with this nursery.

Reply from Mabel D, Manager at Hearts Day Nursery

We all thank you for your beautiful words, much appreciated!


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Review from Monica C (Mother of Child) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with Hearts Day Nursery. Many thanks to the very hard-working staff who model great ways of working with the children.

Reply from Mabel D, Manager at Hearts Day Nursery

Thank you very much for your kind words and feedback. They are greatly valued by all of us at Hearts!


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Review from Jamie D (Mother of Child) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Hearts Day Nursery for around 18 months. The staff are all lovely and so good with the children. His development has been excellent since being with Hearts. The care they put into the children is just out of this world. We are so so happy. Thank you to each and every staff member.
Would 100% recommend and my youngest will definitely be going there!

Reply from Letitia C, Area Manager at Hearts Day Nursery

Your lovely words mean the world to us! So much value, thank you very much!


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Review from S R (Mother of Child) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is incredible. The range of activities is so impressive. The staff are so nurturing and supportive. Children develop and progress constantly and I just cannot fault the quality of childcare that Hearts provide.

Reply from Mabel D, Manager at Hearts Day Nursery

Thank you very much for your lovely words, they are so much valued by all of us!


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Review from C P (Mother of Child) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hearts Day Nursery is exceptional. My son started attending from last year and he has made amazing progress, he is so confident and has learnt a lot. The staff treat the children like their own, very loving and caring it’s like a big family. My son loves attending and when I drop him off says “Mum I
love nursery” which lets me know how much he is looked after and enjoys being there. He eats so much more different variety of food which is absolutely amazing, always well fed. The staff are absolutely amazing!

Reply from Letitia Ciritel, Area Manager at Hearts Day Nursery

Thank you so much for your kind words, they are much appreciated! Children are at the heart of everything we do.


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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Hearts Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Hearts Day Nursery is calculated as follows: ( (167 Excellents x 5) + (13 Goods x 4) ) ÷ 180 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hearts Day Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 number of registered child places is 6.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Meet the Team (2)

Letitia

Letitia

Job Title: Area Manager

Joined: 2014

Director and Area Manager with 27 years experience in childcare, Qualified teacher status and BTEC level 3 qualified.


No image found

Mabel

Job Title: Nursery Manager

Joined: 2021

BTEC Level 3 qualification in Childcare as well as Level 3 Diploma in Management.


Mabel has been working in the field for over 20 years now and has taken over Hearts Day Nursery in 2021.


Frequently Asked Questions about Hearts Day Nursery

What is the Age Range of Children that Hearts Day Nursery accepts?

Hearts Day Nursery accepts Children aged from 2 years 0 months to 5 years 0 months.

What Days & Hours is Hearts Day Nursery Open?

Hearts Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Hearts Day Nursery have capacity for?

Hearts Day Nursery has capacity for a total of 32 Children.

How far is Hearts Day Nursery to the centre of London?

9.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Hearts Day Nursery to verify any information. View our terms and conditions. Hearts Day Nursery has an Enhanced Service – more info.