N family Club - Chertsey

15 London Street, Chertsey KT16 8AP
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10 27 Reviews
  • N family Club - Chertsey, Chertsey
N Family Club are committed to offering you a nursery experience like no other; and with N Chertsey, they’ve gone all out. A sensitive restoration of a former office building, the Chertsey nursery is surrounded by trees, providing stunning views from the playroom windows. The playrooms are filled with natural light and there’s a specialist art and cooking room for the children to explore. Outside, the beautiful large garden features a messy play area, sandpit and mud kitchen. There's also a large car park for team and families at the front of the building to make pick-up and drop-off time that bit easier.

N Family Club is on a mission to rethink early years education. Along with their bespoke early years curriculum, designed with the help of experts from the sector, N have created a nursery that has the whole family in mind. N believe that nursery is more than just daycare. It’s a new community of friends and – for many families – a new balancing act between work and parenting. So N have added a parent area to the nursery - a space to relax, read a magazine, grab a coffee, or answer a few emails before facing that morning commute. In addition, their monthly programme of online parenting talks with leading experts, so parents can come together to discuss topics including sleep, nutrition and weaning, potty training, and more!

The N curriculum has been devised to ensure that every child reaches their full potential, and that children are prepared for life in an ever-changing world. Each child’s needs and interests are different, so the progressive curriculum is equally unique and bespoke to each child.

Care Provided by N family Club - Chertsey

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Joshua Rochester (Nursery Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 136
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays, 1 week at Christmas & Inset Days

Funding & Fees Guide for N family Club - Chertsey

  • Under 3 years £94 per standard day
    3 years+ £84 per standard day


  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find our full fee sheet on our website, along with all the Ts & Cs you need to know.


N family Club - Chertsey Reviews (27)

Total of 27, showing 1-20
10

N family Club - Chertsey has a Review Score of 10 (9.987) out of 10, based on 27 reviews in the last 2 years. Over all time N family Club - Chertsey has 27 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Always happy and nice staff. Clean environment. Helpful management, they care our opinions. The staff are warm, caring, and professional. My child loves attending and is thriving thanks to their nurturing care!

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Overall Experience  Overall Experience 5.0 out of 5

We have had such a fantastic experience since joining NFamily in January! From day one, the entire team has been so welcoming, making both us and our little one feel right at home. The care and attention they've given to help him settle in have been incredible, and it's clear how much they truly care
for the children.
We've been especially impressed with the regular updates, which keep us informed and reassured about his progress and all the fun he's having. It's wonderful to see how much he enjoys his time there, and we're so grateful for the support, kindness, and enthusiasm of the staff.
A huge thank you to the whole team for making this such a positive experience for our family!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter (18 months) started nursery in January and I was so worried as it had just been me and her since she was born. The staff have been absolutely amazing since the start, from being shown around with her intro days, to all the reassuring communication and pictures I get throughout the day. My
daughter always has such a lovely day and loves all the staff in her room. Never thought I'd be this happy about her starting nursery and I'm so glad I've had this positive experience. Also, the cleanliness of the nursery and all the healthy different meals they get is really good! Everyone is always so welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

My son and I adore N Family! He has thrived with the ladies in The Dunes and enjoys every day. His social and speech and language skills have dramatically improved since joining N Family and he can now do his phonics and write his name. I'm very grateful to have found such a lovely, warm setting.

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Overall Experience  Overall Experience 5.0 out of 5

We feel so happy with N Family Chertsey. They make us feel confident that our daughter is happy and safe. Our daughter loves going to nursery every day thanks to the amazing team! The communication is amazing!
Facilities are wonderful and allow so many opportunities for children.

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Overall Experience  Overall Experience 5.0 out of 5

We've had a brilliant experience with the N Family Club Nursery in Chertsey - our daughter loves it! All the staff are great - really responsive, cater to all our needs and take a real interest in the children. We get detailed updates on meals/nappies etc. and daily photos of the activities through
the app. The menu is fantastic - cooked by the in-house chef in their purpose-built kitchen and with the menu sent to us each week. There are a range of indoor and outdoor activities each day - from Spanish to rhyme time, sensory activities and outings to see nearby nature - which our daughter loves (with amazing photos sent to us after, and a description of how this is aiding development in different ways), as well as regular detailed reviews of our daughter's development. There are even special themed events which we can attend. Our daughter loves going to the nursery, loves the staff, and has settled in really well. As parents, we even get breakfast provided on drop-off! Can't recommend highly enough!

Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey

Thank you ever so much for your lovely review of our nursery, I am really happy to hear that you have enjoyed our N extras and yummy food! Our team really appreciates all of your feedback and 5-star rating.


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Overall Experience  Overall Experience 5.0 out of 5

N Family Club Nursery is outstanding. The level of care for the babies is evident straight away, the daily activities that are scheduled in and how they interconnect with their development and learning plan is outstanding. I can drop my baby off and go into my working day confident that he is going
to have a great day. The app is so reassuring to check throughout the day and being able to message through the app is also very handy. Every single member of the team I have encountered has been welcoming and it is very clear that my baby has a wonderful bond with his key worker and room leader.
Even the details of the starter pack of their little bag and sleep sack and the quality and brand they use are premium. I would recommend this nursery to anyone and can't be any happier with it!

Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey

Thank you so much for your lovely feedback. We are really happy to hear that we have met our outstanding expectations and that the team has made you feel welcome here at N Chertsey! We are looking forward to continuing this journey with you throughout the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

We've had the most wonderful experience with N Family Club Chertsey. Our little girl has taken to nursery like a duck to water thanks to all of the wonderful staff and the amazing facilities. The weekly menus always look healthy and tasty and we love getting all the daily updates they provide. The learning
and sensory play is different every day and our daughter always comes back to us happy and smiling. We couldn't be happier with the nursery.

Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey

Thank you ever so much for this lovely review and feedback! We are happy that you have had a great experience with our N family club app and our day-to-day learning experiences.


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Overall Experience  Overall Experience 5.0 out of 5

The facilities and staff at N Club Chertsey are excellent. We are provided clear updates on a daily basis and our child seems to have formed a great connection with the team looking after him. We are very happy with the level of care provided to our child there.

Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey

Thank you for your lovely review of our nursery, we are happy to hear that we have been able to provide a high level of care with the bonds that have been formed and the app.


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Overall Experience  Overall Experience 5.0 out of 5

An outstanding nursery! The staff provide high-quality care for our son. It really is like leaving him with his family. The activities provided are exceptional and include cooking, dancing, singing, Spanish, yoga, and painting are just some to name. We love being able to use the app to view his day
and we always receive updates on his day. The settling-in process was a smooth transition and our son loves going to the nursery. We have seen a huge improvement in his development and he has become so independent in a short time, where he has learnt to walk! In particular, the room leader has been phenomenal by regularly communicating with us and you can see the warmth and love she has towards the children. She is the best. We cannot praise the nursery enough. We highly recommend it!

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you for such lovely feedback! It has been a pleasure settling your family in at N and we're so happy that you love what we do!


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Overall Experience  Overall Experience 5.0 out of 5

The best nursery in Chertsey and surrounding area from every aspect. If you are worried about your child's wellbeing and development you are in safe hands at N Family! My only regret is they didn’t open sooner! The quality of care, food, level of initiatives are second to none.
The rooms are always
kept clean and tidy and the staff members are the nicest people you would like to be around your child! They are really passionate about what they do and it transpires to how they organise the day and care for the children.
Hope this nursery will thrive in the future they really deserve the best.

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you so much for the lovely feedback. We're so happy you chose to join our little family!


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Overall Experience  Overall Experience 5.0 out of 5

N family Chertsey has been absolutely amazing from the beginning. I was worried my daughter would not settle as she finds it very attached to her parents and cries whenever we leave her. The team really have made the transition super smooth. They are really accommodating and have really great communication.
The app is updated throughout the day so I know about nappy changes and food (healthy options) updates. We also get a few pics to see what the kids have been up to. I have been really impressed with the educational activities they carry out from making banana bread to yoga to learning Spanish. The facilities are absolutely spotless and always looking pristine and clean. The rooms are spacious and well laid out. The outdoor space is beautiful and well looked after. I would highly recommend this nursery to anyone considering! 5 stars!

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you for the glowing review! We're so glad you found us!


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Overall Experience  Overall Experience 5.0 out of 5

As a first-time mom, I looked for a place that is safe for my toddler to be at, a place where I know he will be looked after and cared for (almost) as much as I would, a place where he can learn and engage with other children, and staff that are caring, approachable and honest.
At N Family Chertsey,
I can confidently say that I know my toddler is safe, well looked after and is being taught new things each day.
The staff are caring, supportive and communicate really well in all situations. The teachers really give me peace of mind and comfort that my toddler is well looked after. Their curriculum has extras which are amazing, the structure and routine of each day are noticeably well-planned yet able to adapt and change when needed. The play areas, toys and features are new with the latest technology. It is well maintained and kept really clean. The outdoor play area is absolutely lovely. The food is prepared freshly by the chef each day and all allergies are taken seriously.

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you Michelle for such lovely feedback! We're really glad that you feel this way.


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Overall Experience  Overall Experience 5.0 out of 5

As working parents of four children, we have experienced quite a few nurseries in our time. We found N Family Club - Chertsey as we were looking to move our daughter to a better setting with more activities. Our experience at N Family has been fantastic, the staff are all great and our daughter has
settled in so well. We get pictures daily on the app showing what she has done that day and it’s so easy to send a message to the team too. The facilities are sparkling clean and they also have great food on the menu for the children. As an added bonus, they also have a lovely parents' room with tea and coffee etc. We are very happy, best nursery ever!

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you, we're so happy you joined us! Welcome to the family.


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Overall Experience  Overall Experience 5.0 out of 5

Having visited many nurseries in the surrounding areas, we were delighted to find N Family Club Nursery, as we had started to lose hope (lots of crowded, unkempt and run-down facilities where we couldn’t imagine leaving our son). From the moment we walked into N Nursery for our tour, we knew it was
where we wanted our son to attend; scrupulously clean, well-designed, vibrant and full of possibility (never mind the parent area with coffee and croissants and the ability to take a call/meeting if needed!) With education at its core, the ethos of N resonates throughout whether it’s the brilliant room setups, the amazing activities the children partake in or the reactivity of the educators with the app, we feel assured that our son's mental and physical well-being is being looked after. Lovely, kind and patient staff throughout who know us by name and make us feel part of the family!

Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey

Thank you, we love that you feel part of our family at N!


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Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend N Family Club - Chertsey, staff are all very friendly and helpful. The nursery is always very clean and has great toys and facilities for the children and a great parent area. Lots of parking available and it is very secure. We get updates and photos regularly throughout the day.
Most importantly my daughter loves it there and is excited to go in everyday, I feel safe leaving her there.

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Overall Experience  Overall Experience 5.0 out of 5

It is a very welcoming nursery for all family members. The facilities, resources and equipment facilitate a good learning experience and offer children excellent opportunities to interact with each other and the adults.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with N Family Club has been amazing.
From the tour to the induction to the settle-ins. The staff are accommodating, they understand your needs. They have just made the process so much easier. I really am happy with the choice I have made to put both of my children into this nursery.
Already I can see my daughter is a lot more confident. Brilliant nursery and wonderful staff!

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Overall Experience  Overall Experience 5.0 out of 5

Thrilled to share my experience at N Family Club Chertsey where my one-year-old has thrived for the past four months. The team's dedication to creating a child-focused space is truly remarkable. The staff, not only friendly but also uniquely supportive, ensure a safe, clean, modern, and inviting atmosphere.
What sets N Family Club apart is their genuine cultural awareness, embracing diversity, and seamlessly integrating learning from nursery to home and the community. The children from different backgrounds contribute to a vibrant and inclusive atmosphere. The staff feel like extended family, I’m 100% assured my daughter is happy, safe, and thriving. Additionally, the chef prepares a variety of nutritious meals, expanding my daughter's palette. N Family Club provide an engaging and playful environment where children feel secure to explore, try new things, and discover new interests. The well-resourced setup undoubtedly contributes to my daughter's development. I recommend N Family Club for parents seeking an enriching early learning experience.

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Overall Experience  Overall Experience 5.0 out of 5

I visited the nursery with my grandson just after he started. I was so impressed with the staff and the facilities. I check in on the nursery app so that I can see what he’s been learning. He’s been doing some amazingly creative things. I like that the topics covered are led by the children and their
interests.

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for N family Club - Chertsey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for N family Club - Chertsey is calculated as follows: ( (321 Excellents x 5) + (2 Goods x 4) ) ÷ 323 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.993 Points relating to the number of positive Reviews for N family Club - Chertsey is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 136 number of registered child places is 27.2. 27 Positive Reviews ÷ 27.2 = 0.993

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

B Corp Certified

Recipient: N Family Club

Date: Tuesday 01 Nov 2022 More details

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Meet the Team (1)

Joshua

Joshua

Job Title: Nursery Manager

Joined: 2023

Joshua is an experienced nursery manager with over 13 years in the childcare industry. With a Level 3 in Childcare, he has worked across all age groups and provided support to various early years sites. When he's not at work, Joshua enjoys spending time with his two lovely children, aged 1 and 9.


Frequently Asked Questions about N family Club - Chertsey

What is the Age Range of Children that N family Club - Chertsey accepts?

N family Club - Chertsey accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N family Club - Chertsey Open?

N family Club - Chertsey is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N family Club - Chertsey have capacity for?

N family Club - Chertsey has capacity for a total of 136 Children.

How far is N family Club - Chertsey to the centre of Chertsey?

0.1 mile(s) as the crow flies, distance by road may be significantly further.