Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Chessel Drive, Bristol BS34 5UZ
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10 46 Reviews
  • Happy Days Nursery & Pre-School - Charlton Heights, Bristol, Bristol
Happy Days Nursery & Pre-school, Charlton Height is located in the heart of Charlton Hayes, Bristol.

Happy Days, Charlton Heights, is a purpose built nursery & pre-school, conveniently located opposite Charlton Wood Primary School.

The nursery is made up of secure and calm environments with free-flow access between indoor and outdoor spaces. Resources are chosen to enable children to experiment and explore.

Care Provided by Happy Days Nursery & Pre-School - Charlton Heights, Bristol

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Jones (Nursery Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Happy Days Nursery & Pre-School - Charlton Heights, Bristol Reviews (46)

Total of 46, showing 1-20
10

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has a Review Score of 10 (9.960) out of 10, based on 46 reviews in the last 2 years. Over all time Happy Days Nursery & Pre-School - Charlton Heights, Bristol has 46 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Charlton Heights since she was 1 years old.
What a great choice we made
The staff is the baby room are all amazing, they are always smiling and happy to see my daughter when she comes into the room.
she has such a great bond with her keys workers and all the other staff
members in the room.
The activity they do everyday with the children is always different and you can see the children love it.
Could have asked for a better nursery for my children.

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Overall Experience  Overall Experience 5.0 out of 5

I was super nervous about my boy starting a nursery, he is our first baby and we didn't know much about the process. After reading some positive reviews here and our neighbour hood group, we decided to sign up with Happy Days and I am so glad we did!
First few weeks were tough (specially for me) but
I knew what to expect, because they have explained me the process and supported me along the way. I can't thank them enough for being so supportive and kind, our boy started to feel more comfortable within 2-3 weeks time and has been enjoying his time there ever since. They are always so happy to see my boy and he is excited to see them too!
I love reading their updates and snapshots. It's great to know that my boy is having a fantastic time there.
Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My child has recently joined Happy Days Charlton Heights, as we have moved into this area.
The staff answered all of my questions and worries as my child didn't enjoy going to her old nursery.
The way the staff have been amazing with my daughter from the start.
She loves going and talks about the
lovely things they have done when she is there.
Everyone is so welcoming, I have recommended to all my family and friends of how wonderful this nursery and its staff are.

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Overall Experience  Overall Experience 5.0 out of 5

After having my son in a childminder for his first year and moving my son to Happy Days Nursery & Pre-School - Charlton Heights, Bristol, has been the best thing I've ever done. The team is absolutely amazing and understand all my concerns and I have seen such a big approvment in the first week of of
my sons social skills and speech. I have recommended all my friends to this nursery and praise them so much.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Happy Days Charlton Heights since he turned 10 months old and we couldn't be happier with our choice. The members of staff in the Baby Room are all excited to see him in the morning and the bond he has developed with his key worker is genuinely magical.
We are beyond happy with
Happy Days, having had some previous mixed experiences with our older children in other childcare settings.
We specifically love the amount of care that goes in to setting up activities for the day that push the children's development whilst relating to things they know and enjoy.
However far and away the best thing about this nursery is the staff, how they know and care for all of the children in the setting and how they are consistently thinking of me things to do and being trained in new areas. We also love the cooking they do at the nursery and the links with the local care home.

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Overall Experience  Overall Experience 5.0 out of 5

A bright, clean, highly functional nursery; with staff that genuinely care about the children and parents. It has bedded in very well into the relatively new Charlton Hayes community. The management is exemplary - highly qualified, caring and competent.

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Overall Experience  Overall Experience 5.0 out of 5

I have been nothing short of impressed with Happy Days Nursery & Pre-School - Charlton Heights, Bristol. We were really worried about our very clingy 10-month-old settling into nursery. The staff at Charlton Heights have been really lovely and we are always greeted with a warm smile when we walk in.
They are extremely reassuring. The Nursery itself is very clean and you can tell they have put a lot of thought into the development of our babies. I'm very confident my son is in safe hands every time I leave him and when I pick him up. I especially love the detailed updates of what he is up to, and what he is struggling with. From a diversity point of view, they have been absolutely fantastic. I never feel like my son is treated any differently. The girls have done an amazing job with him. Would highly highly recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care and attention our daughter receives at this nursery. The staff are incredibly kind, professional, and attentive, creating a nurturing and stimulating environment for the children. Our daughter has blossomed here, building her confidence, language skills, and
social abilities. The activities are creative and engaging, and the facilities are clean, safe, and well-equipped. We truly appreciate the team's dedication to ensuring every child feels supported and included. It's heartwarming to see how excited our daughter is to go to nursery each day. We highly recommend this wonderful place to other parents!

Reply from Rebekah Fice-Thomson, Nursery Support Team at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you for your kind words! We're so pleased to hear how much your daughter is thriving and enjoying her time with us. It means the world to know you feel confident in our care and appreciate the team's dedication. Your recommendation truly means a lot!


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Overall Experience  Overall Experience 5.0 out of 5

I'm thrilled with the experience my daughter has at Happy Days Nursery. She attends twice a week, and I couldn't be happier with the care and attention she receives. From the moment we first visited, the environment felt welcoming, safe, and nurturing. The staff are highly professional and genuinely
care for each child, fostering a warm atmosphere that makes my child excited to attend. I've seen her thrive in activities such as music, arts, and physical play, all tailored to her developmental needs. The nursery's approach to early learning is structured yet flexible, creating an enriching environment. Communication with parents is excellent, and I receive regular updates about progress. I'm also impressed by the cleanliness and organization of the facility. Overall, I highly recommend Happy Day Nursery to any parent looking for a safe, stimulating, and supportive environment for their child. It's been wonderful to see my child grow here.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you for your lovely review! We're so happy to hear that your daughter is thriving at Happy Days Nursery. It's wonderful that she enjoys the activities and that you're pleased with the care, communication, and overall environment. Your kind recommendation means a lot to us, and we're excited to continue supporting her growth!


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Overall Experience  Overall Experience 5.0 out of 5

Our experience with Happy Days has always been such a good one. We've had 2 children attend Happy Days, one still being there. The care my child receives on his allocated days is just phenomenal. The staff are so kind, caring and genuine and always want what's best for each child. They are always keeping
us parents up to date with what our child gets up to in the duration of their stay and always hand over every last bit of detail. Cannot recommend happy days enough.

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Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the nursery and all staff who look after our baby boy. He is developing really well and enjoying himself, thanks to the great support from Happy Days nursery team. I strongly recommend the place.

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Overall Experience  Overall Experience 5.0 out of 5

I am really happy that I picked Happy Days Nursery at Charlton Heights for my daughter. The moment she started she really enjoyed being there. She has developed so much since she started and now has a lot more confidence.
She enjoys learning new things and doing all the wonderful activities. All the
staff members are all warm and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery was absolutely amazing place for my kid. The team was always supportive. I would like to especially thank two particular members of staff and other staff for being so patient with my son who was very shy to speak. I will highly recommend Happy Days Charlton Hayes. Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

I had been struggling to find a setting for my son to go to that I felt comfortable with. I'm a great believer that if I don't get that feeling I won't do something. From the moment we walked around and I met the staff I knew that is where I wanted him to go. The nursery setting is clean and tidy and
very well organised. My son settled and from the moment he walked through the door, he had a smile on his face. Thank you to everybody who made us both feel welcome from day 1.

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Overall Experience  Overall Experience 5.0 out of 5

When my daughter started nursery she hated being left but quickly built amazing relationships with the staff, especially her key worker and now she loves it! Everyone is really friendly and it's a joy dropping and picking my daughter up. We are kept posted about progress and day to day information.
I look forward to watching my daughter progress over the next few years here.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery has been a wonderful experience for our daughter. The caring staff, fun activities, and nurturing environment have helped our child grow in confidence and social skills. We're so grateful to have found a place where they feel happy, safe, and excited to learn every day! She loves
attending Happy Days Nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My little one has been thriving since joining Happy Days Nursery Charlton Heights. As a first time Mum, searching for the right nursery was a daunting process. The first time l viewed this nursery, I instantly knew it would be the right choice. The nursery was clean and tidy, staff appeared happy and
cheerful.
Four months on, I can truly say I am happy with the progress my little one has made. He has settled in well and is always happy to be dropped off with his Educators who are incredible and extremely accommodating with any concerns l have. The children always look happy, clean and content.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the nursery our daughter attends. Happy Days Nursery offers a wide range of educational activities that truly engage the children, and our daughter is always happy there. Although some mornings can be tough with the drop-off, by the time we pick her up, she is always smiling
and in a great mood.
One of the standout features of this nursery is the app they use to keep parents informed throughout the day. We can track everything from meals to diaper changes, and they even share photos and descriptions of the activities the children are doing. This gives us real peace of mind, knowing she is well taken care of and having fun while learning.
Highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the Nursery. The staff are incredibly caring, attentive, and always ensure the children are engaged in fun activities. Our child loves coming here every day, and we've seen such positive growth in his social skills, confidence, and learning. The nursery is clean, safe, and
welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Happy Days Nursery enough! The wonderful staff have gone above and beyond to ensure our little boy settled in smoothly. As a parent, I was incredibly anxious about leaving him for the first time, but the team at Happy Days made that transition so much easier. They were patient, reassuring,
and incredibly attentive, taking the time to get to know my son and understanding his needs.
We are always greeted with smiles and genuine warmth, and it is clear that the staff genuinely care about each child. Their professionalism and nurturing approach have given us such peace of mind. We leave our son knowing he is in a safe, happy, and supportive environment.

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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is calculated as follows: ( (526 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 546 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Steph

Steph Jones

Job Title: Nursery Manager

Joined: 2023

Hello! My name is Steph and I am the manager at Charlton Heights. I have worked with young children my entire career, starting by running children’s birthday parties! I qualified as a primary school teacher in 2014, specialising in children aged 3-7 years old. I am passionate about the early years and how vital it is that we get it right, giving our little people the best possible start to life.


Frequently Asked Questions about Happy Days Nursery & Pre-School - Charlton Heights, Bristol

What is the Age Range of Children that Happy Days Nursery & Pre-School - Charlton Heights, Bristol accepts?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is Happy Days Nursery & Pre-School - Charlton Heights, Bristol Open?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Happy Days Nursery & Pre-School - Charlton Heights, Bristol have capacity for?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has capacity for a total of 90 Children.

How far is Happy Days Nursery & Pre-School - Charlton Heights, Bristol to the centre of Bristol?

5.3 mile(s) as the crow flies, distance by road may be significantly further.