Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Chessel Drive, Bristol BS34 5UZ
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10 46 Reviews
  • Happy Days Nursery & Pre-School - Charlton Heights, Bristol, Bristol
Happy Days Nursery & Pre-school, Charlton Height is located in the heart of Charlton Hayes, Bristol.

Happy Days, Charlton Heights, is a purpose built nursery & pre-school, conveniently located opposite Charlton Wood Primary School.

The nursery is made up of secure and calm environments with free-flow access between indoor and outdoor spaces. Resources are chosen to enable children to experiment and explore.

Care Provided by Happy Days Nursery & Pre-School - Charlton Heights, Bristol

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Jones (Nursery Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Happy Days Nursery & Pre-School - Charlton Heights, Bristol Reviews (46)

Total of 46, showing 21-40
10

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has a Review Score of 10 (9.960) out of 10, based on 46 reviews in the last 2 years. Over all time Happy Days Nursery & Pre-School - Charlton Heights, Bristol has 46 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery manager and her team do a wonderful job of keeping us informed and provide such amazing activities for our little one. It's lovely to see all the updates and we always get greeted with lots of smiling, friendly faces each morning! Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very attentive, friendly and informative staff, my daughter loves going here and always asks to go even on her days off. They play a lot outside, weather permitting, and encourage learning activities for the children to get involved in.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with Happy Days Nursery. From day one, the manager has been incredibly helpful and welcoming. The nursery itself is bright, airy, and filled with wonderful resources and equipment.
The staff have been so kind and supportive, making the settling-in process as smooth as possible.
We had several weeks of free settling sessions, which really put us and our child at ease. The nursery's app is a fantastic feature, keeping us updated throughout the day with details on meals, nappy changes, and regular photos and observations from their sessions. Additionally, their Facebook community shares even more photos and updates on the fun activities happening with all the children.
All of the staff are lovely and friendly and we are so grateful for the care and attention they provide. We would also like to say an extra thank you to the staff in the toddler room. Highly recommend!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your child is happy at Charlton. It's great to hear you have found the Facebook and app updates helpful, they're both features we're proud to have. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

My son has always been anxious in new settings however his transition and time at Happy Days Nursery was smooth sailing and an absolute pleasure.
The staff all got involved to get to know my son, understand his needs and work together to build his confidence.
They have a range of activities set up
each day and went the extra mile to even customise activities according to his interests which helped him to feel comfortable and safe. In just a short space of time, he looked forward to going in every morning.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your son is happy at Charlton. It's great to hear the transition was smooth sailing and the team has been offering customized activities. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, staff are so lovely always helpful. Communication is great keeping up to date with news and on the app. A genuine care for the children other than previous nurseries I have previously attended.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your review, we're so pleased you're happy with Charlton. It's great to hear you have found the app updates helpful, it's a feature we're proud to have. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

My little one absolutely loves attending nursery at Happy Days. The staff in Adventurers are incredibly friendly and helpful during the settling-in process, they went above and beyond to ensure that my child was safe and comfortable. The nursery is very clean and tidy with a variety of fun and enriching
resources.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your great review, we're so pleased your child is happy at Charlton. It's great to hear how the team have been. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and have made my son feel very welcome and he has loved going to nursery and playing with the staff and other children. The whole process of getting him enrolled was easy and the settling-in days were always done efficiently.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your son is happy at Charlton. It's great to hear the transition went well. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

I would 100% recommend Charlton Heights Happy Days Nursery and Pre-School. It's a beautifully clean presented placement with such a lovely atmosphere. My daughter was very emotional when she first started as she found separation with me difficult, the staff at Charlton Heights have helped her overcome
this and my daughter finds them very comforting and warmed to the staff very quickly. She is always so happy whenever I pick her up from her sessions and enjoys telling me what she's been up to and showing me what she has done throughout the day!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your daughter is happy at Charlton. It's great to hear how she has progressed. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

My son went to Happy Days since the first day. He was clingy in the first two weeks and always cried when we left. He was the same at the previous nursery and we ended up keeping him home for a while to calm him down. The ladies there (especially one staff member) were super patient and kind to help
him through the settling period. I was impressed by how quickly he settled and started smiling when coming. He now keeps talking about the activities he did with friends and teachers. We do notice positive changes in his behaviour as well. He starts making friends and sharing things. The setting was newly and purposely built so it is very tidy and well organised. We don't need to worry about muddy clothes. We really appreciate your patience, thank you!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your son is happy at Charlton. It's great to hear how he has progressed, that's what it's all about. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

My son is a very clingy child but has managed to settle in so nicely. The manager and the staff work so hard to make sure everything is properly cared for and my son is so excited to get ready and go in the mornings.
All the staff are also very good with me, helping me with what I need explaining
more and keeping me updated with all they have done in the day.
Thank you for your help over the last few weeks.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your son is happy at Charlton. It's great to hear how he has progressed. Thank you, it means a lot to have feedback like yours!


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Overall Experience  Overall Experience 5.0 out of 5

Everything is superlative!
My child is delighted.
The girls are good.
All the facilities are very good!
We recommend it with confidence!
We are very satisfied.
Thank you for all your patience girls!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased you're happy with Charlton. It means a lot to have feedback like yours!


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Overall Experience  Overall Experience 5.0 out of 5

Today I visited the nursery for the stay and play with my grandson, fair to say I was very impressed. I was greeted at the door by the manager who gave me a very warm welcome and showed me down to the room. I was then greeted by the supervisor of the room who gave a tour of the room and took myself
and my grandson to the garden where they had some great activities set up. My grandson loves anything messy and they had planting out, he was in his element, and he loved it. All the staff came and said hello to my grandson which helped him feel at ease, they all had great big smiles on their faces and were happy to answer all my questions. The room itself was very clean and organised, which I loved. And my grandson loved looking at all the toys, he didn't want to go, which made me feel great about sending him to a setting.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Happy Days a few months ago. She started off quite reserved and would often be upset when we left her in the mornings, though staff reassured us she settled quickly. We've seen such a lovely change in her since that, coming out of her shell and growing in confidence. She also
didn't eat much (if anything) for the first few weeks and now she's enjoying the balanced meals and snacks. The staff always make us feel at ease if our daughter is having an off day, and she speaks highly of them and the friends she's made when she's home. She talks about all the activities she's done, she particularly enjoys painting, playing outdoors, playing in the sand pit and reading books. It's been hugely reassuring for us and we're so glad we chose this nursery!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your daughter is happy at Charlton. It's great to hear how she has progressed. Thank you, it means a lot to have feedback like yours!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery since it opened and I can’t recommend it highly enough! My daughter’s development and speech has improved so much. The staff go above and beyond, and always around if you have any queries. Lots of communication and feedback.
My daughter is always excited to go
and always looks forward to her next session. Thank you happy days!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your daughter is happy at Charlton. It's great to hear how she has progressed. Thank you for being with us from the beginning!


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Overall Experience  Overall Experience 5.0 out of 5

My nephew has attended this nursery since it opened and I can't recommend it highly enough. The staff go above and beyond to provide learning experiences and my nephew's confidence has grown so much in the last few months.
The educators keep us up to date on his progress and have a fantastic school
transition programme. We'll be sad to leave!

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you so much for your kind review, we're so pleased your nephew is happy at Charlton. It's great to hear how he has progressed. Thank you for being with us from the start and for offering feedback like yours!


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Overall Experience  Overall Experience 5.0 out of 5

Happy Days is a fantastic nursery. Staff are kind and attentive to the children and the level of care is exceptional. I have two attending (4 and 2) and both have settled well and continue to gain confidence. For older children, the prep towards school and programme of activities is perfect; balancing
fun with challenge and learning. Teachers from the local primary school visit regularly and meet children to help familiarise them in advance of school.
For little ones, the nursery spends time helping to get settled and familiar with their key worker, while ensuring they get accustomed to being with a range of adults so they become confident at all times. Children always seem happy whenever I drop off/pick up (for the most part, as expected!)
The nursery arranges visits in the local community, with recent trips to the local care home for a sing-song with residents, and the local library for story and song time.
The management team are available and approachable which makes sorting admin really easy.

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Overall Experience  Overall Experience 5.0 out of 5

I recommend happy days. The staff (senco manager, teacher) exceptional always caring and competent. They have gone above and beyond to integrate my son, especially considering his special needs, thanks to their efforts, he is now happy and thriving.
He feels truly comfortable there and is making great
progress thanks to the enriching activities offered. It's a place where I feel completely confident leaving my child. I highly recommend to all families looking for a safe and nurturing environment for their little ones.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is 2 years old she loves going to nursery on her days off, and she cannot wait to get back and play sing and dance with her teachers and friends.
The setting is so child-friendly, very clean and the staff are so welcoming, always smiling and eager to help with any concerns or issues I may
have.
My daughter has really settled in well, enjoys her meals and snacks and is overall very happy.
I am so glad she is attending this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

The workers at Happy Days have been absolutely brilliant, we moved from another nursery to this nursery and they have done nothing but ensure that my child is comfortable settling in and given her all the attention she needs to ensure her settlement goes smoothly.
So far I am very happy with the choice
I made putting my child into Happy Days Charlton Heights!

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Overall Experience  Overall Experience 5.0 out of 5

We have been so happy with Happy Days Charlton Heights. Our child was a little slow to settle in initially but the support given by the team to make sure she was happy here before starting her hours was way above and beyond what I ever expected. The staff at this nursery are the nicest, kindest people
you will meet. They genuinely care for our child and she has developed lovely relationships with the team, especially her key worker. As if this isn't enough, the facilities are great, she gets to participate in lots of interesting activities, the food menu makes me jealous every day and the nursery always looks spotless (somehow?!).
I would recommend this nursery to anyone, we are so happy we choose Happy Days. I can't imagine a better fit for our family.

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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is calculated as follows: ( (526 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 546 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Steph

Steph Jones

Job Title: Nursery Manager

Joined: 2023

Hello! My name is Steph and I am the manager at Charlton Heights. I have worked with young children my entire career, starting by running children’s birthday parties! I qualified as a primary school teacher in 2014, specialising in children aged 3-7 years old. I am passionate about the early years and how vital it is that we get it right, giving our little people the best possible start to life.