Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Chessel Drive, Bristol BS34 5UZ
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10 46 Reviews
  • Happy Days Nursery & Pre-School - Charlton Heights, Bristol, Bristol
Happy Days Nursery & Pre-school, Charlton Height is located in the heart of Charlton Hayes, Bristol.

Happy Days, Charlton Heights, is a purpose built nursery & pre-school, conveniently located opposite Charlton Wood Primary School.

The nursery is made up of secure and calm environments with free-flow access between indoor and outdoor spaces. Resources are chosen to enable children to experiment and explore.

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Care Provided by Happy Days Nursery & Pre-School - Charlton Heights, Bristol

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Jones (Nursery Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Happy Days Nursery & Pre-School - Charlton Heights, Bristol Reviews (46)

Total of 46, showing 41-46
10

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has a Review Score of 10 (9.960) out of 10, based on 46 reviews in the last 2 years. Over all time Happy Days Nursery & Pre-School - Charlton Heights, Bristol has 46 reviews.

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Review from A S (Mother of Child) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has been great in helping my 10-month-old to settle in the nursery, offering her as many settling sessions as needed.
Her key person is very nice, you can tell she worries about the children and is very sweet. Baby got on great with her

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Review from Helen H (Grandmother of Child) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited this nursery recently intending to send my Granddaughter there once she is of an age.
I cannot fault this nursery. There was a warm welcome, lovely bright surroundings, the staff are very friendly and professional, and it is immaculately clean with plenty of toys.
I would be more than happy
to send my Granddaughter there.
The Manager was also exceptionally professional, I had a very informative chat with her.
None of the other nurseries in the area compared.

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Review from S J (Mother of Child) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past 6 months, our 2 children (16 months and 3.5 years old) have been going to this nursery. We are very happy with the facilities, activities and food. Our children are thrilled to go there and as they are not English native, they picked up the language very quickly and can communicate as they
wish.
We want to thank all the staff for taking great care of them. We trust them with our children and we know that they will respond accordingly to anything happening. Every drop-off and pickup is friendly and informative.

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Review from Amelia D (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with all the staff at Happy Days Nursery & Pre-School - Charlton Heights. The staff looking after my 8-month-old daughter are incredibly attentive, supportive, caring and friendly and actively help her to develop all her skill sets. They have a genuine love for their roles in
looking after and nurturing the children there. Communication via the app and at handover is great. I cannot recommend them highly enough.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you for your lovely feedback, we really appreciate you taking the time to write a review. We are delighted with the progress your daughter has made with us at Happy Days and are glad to hear the app is going down well!


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Review from Isabelle P (Mother of Child) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started attending Charlton Heights from the first week it opened in September 2023.
Myself and my husband have nothing but praise for the nursery and the care they have given/are still giving our daughter.
Our daughter is 2 in March. When she first started she was nervous and didn’t
like us leaving her. The staff were fantastic and ensured she felt safe and cared for at all times. Those mornings of upset drop offs are firmly in the past and she walks in now with a smile on her face, demanding attention from the adults she knows and trusts.
The provision provided at Charlton Heights is excellent. Our daughter is learning to sign through sign and sing and she comes home with a whole variety of pieces of art she has created.
The handovers are great and the use of the app means we feel like we know what she has been up to and we have no concerns or worries for her at all.
Thank you to all the staff at Charlton Heights, especially the staff in the explorers room.

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Review from Venkata M (Father of Child) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently enrolled our little one in Happy Days Nursery at Charlton Heights and we're delighted with the attentive staff and friendly management. They have been excellent in taking care of our child and keeping us updated on their progress.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Thank you Venkata for your lovely review, it is greatly appreciated!


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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is calculated as follows: ( (526 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 546 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Steph

Steph Jones

Job Title: Nursery Manager

Joined: 2023

Hello! My name is Steph and I am the manager at Charlton Heights. I have worked with young children my entire career, starting by running children’s birthday parties! I qualified as a primary school teacher in 2014, specialising in children aged 3-7 years old. I am passionate about the early years and how vital it is that we get it right, giving our little people the best possible start to life.


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