Helping Hands Daycare Ltd

6 Tullynacross Road, Lambeg, Lisburn BT27 5SP
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9.9 32 Reviews
  • Helping Hands Daycare Ltd, Lisburn
Experience the charm of countryside childcare at Helping Hands Daycare, nestled in the picturesque beauty of Lambeg. The nursery provides a haven of care and growth, conveniently situated along the primary commuter route connecting Lisburn and Belfast.

Helping Hands Daycare radiates the warmth of a family-run establishment. With a shared passion for creating an environment that prioritises children's well-being, the team has meticulously crafted a nurturing space where every child feels secure and cherished.

Nature's embrace becomes an integral part of your child's daily routine at Helping Hands. The stunning location amidst the Lambeg countryside offers a unique opportunity for children to indulge in outdoor play and embark on exciting adventures. The expansive grounds provide the perfect canvas for exploration, fostering a deep connection with nature and a sense of boundless freedom.

Helping Hands Daycare understands that early learning sets the stage for a lifetime of discovery. Dedicated caregivers ignite a love for learning in a setting that encourages curiosity and creativity to flourish. With carefully designed activities that balance education and play, children embark on a journey of intellectual and emotional growth, cultivating skills that will serve them well into the future.

The team's commitment extends beyond simply providing childcare; they aspire to be a cornerstone of your child's developmental journey. Through engaging interactions and a curriculum designed to ignite young minds, Helping Hands Daycare becomes a haven where friendships blossom, imaginations thrive, and a strong foundation for education is laid.

Picture your child's laughter echoing through lush gardens, their tiny hands exploring the wonders of nature, and their eyes lighting up with newfound knowledge. At Helping Hands Daycare, these moments come to life.

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Care Provided by Helping Hands Daycare Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Deborah Murton
  • Person in charge
  • Nicola Earle (Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 114
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Christmas & 1 week in July

Funding & Fees Guide for Helping Hands Daycare Ltd

  • For children attending for the full week, the daily rate is £56.50. For children attending 2,3 or 4 days per week, the daily rate is £64.80. Please contact the office for further details for after school rate. We also offer half-day and wrap-around services.

Helping Hands Daycare Ltd Reviews (32)

Total of 32, showing 21-32
9.9

Helping Hands Daycare Ltd has a Review Score of 9.9 (9.919) out of 10, based on 32 reviews in the last 2 years. Over all time Helping Hands Daycare Ltd has 32 reviews.

Overall Experience

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Review from Roisin M (Mother of Child) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have now attended Helping Hands and it has been a fantastic experience. Here's why I highly recommend it: caring staff.
The team at Helping Hands is experienced and genuinely caring, having made both of my children feel right at home.
Safe and stimulating environment. The nursery
is secure, well-equipped, and focuses on both physical and intellectual development.
Educational excellence. Helping Hands offers a comprehensive curriculum, ensuring kids learn while having fun. Progressing to Nursery and Primary School was made so much easier as a result.
Transparent Communication
Regular updates and reports on my child's activities kept me informed and reassured through the app.
Nutritious meals. The nursery provides balanced meals, catering to various dietary needs.
Helping Hands is a great start for any child due to the caring staff, a safe environment, educational excellence, and a welcoming community. I wholeheartedly recommend it to parents seeking quality childcare.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your wonderful review! such positive feedback encourages all the team at Helping Hands Daycare to feel appreciated for the the job they do. As always we feel very lucky to have such lovely families in the setting.


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Review from Anastasiia K (Mother of Child) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursery. Staff are always helpful. My child loves attending. Would highly recommend.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your lovely review, we are delighted that your child loves to attend and you are happy with the service we provide. The team will be very grateful for your kind words.


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Review from Nicki T (Mother of Child) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My toddler aged 18 minutes months has been attending Helping Hands for the last 5 months. The staff were amazing from the start helping my daughter settle in and sending me lots of photos and messages about her throughout the day. All the staff are friendly and caring and it really comes across how
much they love their jobs and the children they care about. The building is bright, spacious and clean. The outside space is amazing and weather permitting the kids are out twice a day. A fabulous nursery with amazing staff.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your wonderful review! We are delighted that you felt supported through this difficult transition into nursery life.


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Review from C F (Mother of Child) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Helping Hands for 6 years with our 2 children. The staff have really helped in their development to become happy, confident children. Staff are wonderful and truly care for the children under their care.
There is always lots of bright, colourful art done by the children along the
corridors to view as you collect your child and a TV with photo montages just as you come in the door. My children love all of the messy play and outdoor activities in the large playground and forest play area. The countryside setting is also fun for the kids if there are animals or tractors in the fields! We are very happy with our choice of daycare for our children.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your wonderful review! it means so much to everyone at Helping Hands and we appreciate the the feedback.


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Review from B D (Mother of Child) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children attended this creche until they started primary one. They also both attended the preschool/nursery unit.
The staff were great, always smiley and attentive to the children with great communication and updates on the app. Any issues (barely any in the 5/6 years we used them), were addressed
and rectified within a day or 2.
They both settled in really quickly and thankfully the only tears really shed was at hometime as they didn't want to leave - this made me so at ease and proved they were genuinely happy and cared for within the environment.
We had excellent support during potty training. The creche was always clean with the smell of homecooked lunch being prepped.
Their outside space is second to none, an absolutely huge space set amongst the fields with tonnes of outdoor toys and activities and separate age-appropriate areas.
I would recommend to anyone struggling to decide on childcare or maybe upset at the thought of leaving their baby for the first time.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your fantastic feedback! We feel so lucky to have the families we have at Helping Hands and our team work constantly planning activities to make each learning experience fun for all our little ones.


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Review from E D (Mother of Child) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic daycare, my son has attended for over a year since he was 9 months old and has absolutely loved it. The staff and facilities are first class, I receive lots of photos and updates daily and they keep their prices as low as possible for the area. The outdoor space is amazing and the kids seem
to do a range of different indoor activities daily such as making buns/modeling clay/painting. I have no doubts my son is getting very well looked after and cared for, highly recommend.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much we are overwhelmed with the wonderful feedback. We have a fantastic team and our families and children are amazing!


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Review from A H (Mother of Child) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at Helping Hands just over a month and we are delighted with the care he has received. All the staff have been very supportive during the initial settling-in period and it has been reassuring to get daily updates on the app and know that things are ok, especially when it’s your first
experience of daycare.
There has been a wide range of activities on offer daily such as arts & crafts, water play, outdoor play and messy play. It’s great to see different activities throughout the week.
We could not be happier with our choice of daycare. We are so glad we chose Helping Hands and couldn’t recommend it enough. A great team!!

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your very kind review, our team will greatly appreciate such positive feedback and we are delighted that as a family you have had a happy and supportive experience during your transition into nursery life.


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Review from N M (Mother of Child) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children have attended Helping Hands, over a period of 7 years, both since they were 10 months old. It has been a big part of our lives over that time and I couldn’t imagine them going anywhere else. They absolutely love it. The nursery is bright, clean and well maintained with a huge secured
outdoor play area. The staff are also fantastic and very dedicated to the children, evident in the strong bonds they develop with them. Couldn’t recommend highly enough.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for taking the time to write a review it is so very appreciated. I will certainly pass on your comments to the staff and management. It is always a pleasure to be able to offer them such positive feedback. Many thanks.


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Review from Paula D (Mother of Child) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to this day nursery since he was 10 months old. Now he is 7 years old and attends their afterschool club. He is physically disabled and has been cared for and supported by all the staff throughout his time there and the level of care they have provided has been excellent. He loves
being part of the Helping Hands family as he has been able to grow in confidence with able-bodied children around him who are taught to treat him as their equal. We love all the staff there and highly recommend any child to attend this care provider. Our son will continue to stay with them until he is too old to attend. Which we do not look forward to.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your wonderful review. It has always been a pleasure and a privilege to take care of your son. He is loved by both the staff and his peers. It is hard to believe that seven years have passed so quickly.


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Review from A D (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely little nursery that has helped my son to grow and learn with others in his age group. Definitely a great first step to my son's education and personal development. I would highly recommend Helping Hands Daycare to other parents and carers.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for taking the time to complete a review. Your views help us improve our service and also assist prospective parents in making informed decisions about their children's daycare needs.


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Review from N L (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My kids (3 year old and 1 year old) are both very happy at Helping Hands and settled in really quickly. I get a lot of updates on the app and the staff are always happy to chat with me if I have any questions. They really care about the well-being of my children. They have a huge outdoor play area which
is fantastic.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your review. Your feedback means so much to all of us at Helping Hands.


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Review from S T (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children who have attended Helping Hands Day Nursery.
Both have great experiences.
The staff are dedicated to making sure children enjoy learning and play. Everyone is very friendly and goes out of their way to help.
Both my children benefited socially and developmentally from attending
Helping Hands.

Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd

Thank you so much for your review. Your feedback is invaluable to us in improving the service we provide.


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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Helping Hands Daycare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Helping Hands Daycare Ltd is calculated as follows: ( (354 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 384 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Helping Hands Daycare Ltd is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (17)

Nicola

Nicola Earle

Job Title: Manager

Joined: 2013

Nicola has been with us since 2013 and holds an Early Years Degree, Levels 2 & 3 in Child Care Learning & development, Level 5 in Leadership and Management, Designated Officer/ Safeguarding Training, First Aid training, Autism Awareness Level 3, and Managing Children's Behavior.


Natalie

Natalie Brown

Job Title: Assistant Deputy Manager

Joined: 2014

Natalie has been with us since 2014 and holds a BA Hon Degree in Early Childhood Studies, level 3 in Child Care Learning & development, Designated Officer/Safeguarding, and First Aid training.


Courtney

Courtney Moulds

Job Title: Assistant Deputy Manager

Joined: 2016

Courtney has been with us since 2016 and holds a BA Hon Degree in Early Childhood Studies, level 3 in Child Care Learning & development, Designated Officer/Safeguarding, and First Aid training.


Sian

Sian McGuinness

Job Title: Assistant Deputy Manager

Joined: 2013

Sian has been with us since 2013 and holds Levels 2 & 3 in Child Care Learning & development, Level 5 in Leadership and Management, Designated Officer/Safeguarding Training, and First Aid training.


Lisa

Lisa Ringland

Job Title: Preschool Leader

Joined: 2014

Lisa has been with us since 2014 and holds Levels 2 & 3 in Child Care Learning & development, Management, Designated Officer/Safeguarding Training, First Aid training, and Managing Children's Behavior.


Aimee

Aimee Gibson

Job Title: Nursery Assistant

Joined: 2022

Aimee has been with us since 2022 and is currently working towards her Level 3 in Child Care, Learning & Development, Safeguarding Training, and First Aid training.


Bianca

Bianca Stocian

Job Title: Nursery Assistant

Joined: 2022

Bianca has been with us since 2022 and has a child Development Qualification, Safeguarding and Training, and First Aid training.


Sarah

Sarah McCartney

Job Title: Nursery Assistant

Joined: 2016

Sarah has been with us since 2016 and holds Levels 2 & 3 in Child Care Learning & development, Safeguarding, and First Aid training.


Lauren

Lauren Roberts

Job Title: Room Leader

Joined: 2018

Lauren has been with us since 2018 and holds Levels 2 & 3 in Child Care Learning & development, Safeguarding and First Aid training.


Jade

Jade Woodward

Job Title: Room Leader

Joined: 2022

Jade has been with us since 2022 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.


Sarah

Sarah Downey

Job Title: Room Leader

Joined: 2020

Sarah has been with us since 2020 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.


Tracy

Tracy Hill

Job Title: Nursery Assistant

Joined: 2020

Tracy has been with us since 2020 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.


Britney

Britney Moulds

Job Title: Room Leader

Joined: 2020

Britney has been with us since 2020 and holds a Level 3/5 in Child Care Learning & development, Safeguarding, and First Aid training.


Amber

Amber Cromie

Job Title: Room Leader

Joined: 2022

Amber has been with us since 2022 and holds a BA Degree in Childhood Studies, Safeguarding, and First Aid training.


Nicole

Nicole Huthwaite

Job Title: Nursery Assistant

Joined: 2022

Nicole has been with us since 2022 and is working towards a Level 2 in Child Care Learning & development, and holds a Safeguarding, and First Aid Certificate.


Rhianon

Rhianon McCann

Job Title: Nursery Assistant

Joined: 2021

Rhianon has been with us since 2021 and has a Level 3 in Child Care Learning & development, and holds a Safeguarding, and First Aid Certificate.


Kirsty

Kirsty Young

Job Title: Nursery Assistant

Joined: 2022

Kirsty has been with us since 2022 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.


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