Spencers Wood Day Nursery has a Review Score of 9.8 (9.794) out of 10, based on 19 reviews in the last 2 years. Over all time Spencers Wood Day Nursery has 19 reviews.
Review from A C (Mother of Child) published on 24 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Spencers Wood Day Nursery
Thank you for your review of Spencers Wood Day Nursery. Our amazing team is dedicated to providing exceptional childcare and education to each child in the ways that they need, they are wonderfully adaptable. We are so glad to hear you and your child are experiencing this and feel supported and cared for during your time with us.
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Review from Emma O (Mother of Child) published on 23 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Spencers Wood Day Nursery
Hi there. Thank you for your review of Spencer's Wood Day Nursery. We are so pleased to hear that your baby is having such a wonderful time in our baby setting! We have worked hard to improve the safety of our nursery and we are really glad you are happy with the results. We will continue to put the safety of the children in our care as a top priority and improve where and when necessary! Thank you for the lovely review and may your journey with Spencer Wood continue to be what your family needs.
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Review from Sara H (Mother of Child) published on 5 September 2024
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Reply from Laura Wiltshire, Marketing Executive at Spencers Wood Day Nursery
Hi there, thank you for your lovely review of our Spencers Wood Day Nursery & Preschool. We are so glad that your little one leaves nursery with a smile on their face. At Grandir UK, we are passionate about implementing settle-in sessions across our whole setting as we believe this is the best way to settle children into nursery life with ease and confidence. Wishing you and your little one the very best on your nursery journey.
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Review from L M (Mother of Child) published on 13 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our kind, caring team strive to make the settling-in process as seamless as possible so children feel supported, happy and confident in our nursery environment. They enjoy a great variety of activities throughout the nursery day which provide plenty of engaging, creative opportunities for learning.
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Review from Shanice R (Mother of Child) published on 8 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our warm, friendly team works hard to provide the right support children need to thrive. Providing informative and regular communication with our families is so important in building a strong partnership between nursery and home.
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Review from L W (Mother of Child) published on 8 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our friendly nursery team provide detailed updates to our families so they can stay up-to-date on their little one’s development. We would like to reassure you that the continued safety of our children is paramount and that there are protective measures in place to ensure their security.
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Review from Megan S (Mother of Child) published on 8 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our friendly team work hard to build strong bonds with the children in their care, taking the time to understand their individual needs and the right support they need to thrive.
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Review from Swasti G (Mother of Child) published on 7 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our team strives to keep our app updated regularly so families can enjoy an insight into their little one's nursery day.
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Review from Sadie R (Mother of Child) published on 29 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Thank you for taking the time to leave a review. Our caring, nurturing team are so passionate about helping children to learn and grow. They are incredibly attentive and supportive of their individual needs, taking the time to form strong relationships. We take great pride in our facilities and the fantastic experiences they provide for the children. The app is a great communication tool and gives families an insight into their little one’s nursery day.
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Review from K V (Mother of Child) published on 28 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave your feedback. We are sorry to read that you had a disappointing experience with us. Our nursery team consists of passionate, dedicated, and knowledgeable childcare professionals who work hard to provide exceptional childcare and education. We take all feedback provided incredibly seriously and are constantly working hard to improve. If you would like to discuss anything further, please don’t hesitate to contact our customer services team on 0800 028 4500.
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Review from Leah C (Mother of Child) published on 28 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. It's great to read that you and your family have had such an amazing experience with us! Settling in sessions are so important in ensuring children feel safe, secure and happy in our nursery environment. Our team strives to maintain effective communication with our families and the app is a fantastic way of providing an insight into your little one's nursery journey.
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Review from Laura B (Mother of Child) published on 28 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. We take great pride in our facilities and how they help to create a warm, welcoming nursery environment. Our friendly, knowledgeable team provide a great variety of activities for children to enjoy throughout the nursery day, stimulating their imagination and engaging their curiosity whilst helping them to develop important skills.
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Review from Lucy H (Mother of Child) published on 28 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our kind, caring nursery team are so passionate about helping children to grow and flourish. They are incredibly attentive and supportive of each family's individual needs, working in close partnership to share their knowledge and guide families through each stage of development.
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Review from Selina T (Mother of Child) published on 27 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our experienced management team are dedicated to providing exceptional childcare and education. It's so great to read that your little one is progressing so well! Our friendly, knowledgeable team provide a variety of engaging activities throughout the day. Informed by our specially-designed education programmes, they help to keep children curious, engaged and stimulated whilst learning important new skills.
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Review from Rebecca A (Mother of Child) published on 27 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. It's lovely to read that your little one is so happy here! Our team are incredibly attentive and sensitive to the individual needs of our families, sharing their knowledge and providing support where needed to help children thrive.
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Review from Debra G (Grandmother of Child) published on 27 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. Our kind, caring and supportive nursery team forms close bonds with the children in their care. Good communication with our families is so important and gives our families a great insight into their little one's progress. A variety of fun, engaging activities are on offer throughout the nursery day to help children develop a variety of important skills.
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Review from S E (Mother of Child) published on 27 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. It's so great to read that you and your family have had such an amazing experience with us! Our team forms supportive, nurturing bonds with the children to help them feel happy and secure whilst at nursery.
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Review from Haydn W (Father of Child) published on 24 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. It's great to read that your little one has settled into Spencers Wood so well and is loving her time here! Starting at nursery is a big change for both children and their families, and our caring team are incredibly attentive and understanding of their needs. They really take the time to identify the support they need to feel safe, confident and happy whilst at nursery.
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Review from Katie V (Mother of Child) published on 31 October 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Spencers Wood Day Nursery
Hi, thank you for taking the time to leave a review. We take great pride in having such an enthusiastic, caring team who are dedicated to ensuring each child feels safe and happy in our nursery environment. Our app is a great tool which gives families an insight into their little one’s time at nursery and their continued development.
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The Review Score of 9.8 (9.794) out of 10 for Spencers Wood Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.794 for Spencers Wood Day Nursery is calculated as follows: ( (202 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 228 Ratings = 4.794
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Spencers Wood Day Nursery is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Lauren has been working in childcare from the age of 17.
Starting her career as a student practitioner, she has worked in various settings across the south of the UK, gaining valuable experience from superiors. Lauren puts the knowledge and skills she has learned into achieving the best possible outcomes for the parents, children and staff under her responsibility. She has held managerial and managerial support positions over the last 7 years and takes pride in supporting her staff, and ensuring that the right tools are available to provide the highest quality care for children.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Spencers Wood Day Nursery to verify any information. View our terms and conditions. Spencers Wood Day Nursery has a Platinum Service – more info.