The Learning Experience, Leatherhead

Horizon West, Randalls Way, Leatherhead KT22 7TW
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9.4 15 Reviews
  • The Learning Experience, Leatherhead, Leatherhead
The Learning Experience provides childcare for children aged 3 months to 5 years old in Leatherhead, Surrey.

The centre is purpose-built and features an interactive classroom, a colourful miniature high street, age-appropriate play rooms and a spacious playground.

The team follow the EYFS curriculum to support children to meet their social, physical and academic development goals.

The centre has its own unique animated characters, introduced based on scientific finding that characters help children to engage in learning. Each character has a particular strength to inspire children, such as Lionstein the lion who loves science and a fitness instructor flamingo. They even have characters to aid with language skills in Spanish and Mandarin.

Care Provided by The Learning Experience, Leatherhead

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Petra Hallam (Centre Director)
  • Number of Childcare Staff
  • 8
  • Total Places for Children
  • 170
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

The Learning Experience, Leatherhead Reviews (15)

9.4

The Learning Experience, Leatherhead has a Review Score of 9.4 (9.402) out of 10, based on 15 reviews in the last 2 years. Over all time The Learning Experience, Leatherhead has 15 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic new nursery. Bright, bold decor. Wonderful friendly, helpful staff. A wide range of activities for all age groups. Fantastic outside play area with a range of activities. Excellent range of food, they definitely take extra care and go that extra mile when it comes to children's allergies.
We definitely recommend this nursery, our son loves it here.

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Overall Experience  Overall Experience 5.0 out of 5

Everything we wanted and more. We were looking for something a little different, nurturing but also designed and laid out to develop independence, resilience, social skills and so much more. Our daughter has flourished in this unique environment. Set up to make transitions easy with distinctive, well-designed
and beautifully made bespoke wooden play kitchens, toy storage and chairs that grow with the children, every room is equipped with the same but just slightly different in size. Our daughter is at home no matter which room she enters. The outdoor provision has individual spaces and resources for each age group so there is always something new to try. Fresh air no matter the weather, is so important at this age.
So close to my work in Leatherhead and perfect location for anyone commuting via the train station.

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Overall Experience  Overall Experience 5.0 out of 5

My 14-month-old has been at The Learning Experience since October, I was extremely sceptical about putting her into daycare but it was the best decision we ever made. From the moment we took a tour of the facility we knew it would be the best place for her. The staff are incredibly friendly and welcoming
and go above and beyond for the children. Our daughter has a bond with everyone and will always go up and give them a cuddle. She has grown in confidence and her speech and movement has come on amazingly. She comes home exhausted from a full day of learning, playing and having fun. The daily updates on the app are so reassuring to see how she gets on during the day. So glad we have such an amazing facility so close to work and home. 10/10 would highly recommend.

Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead

We understand that as a parent, finding a child-care provider that eases our worries can be difficult. We are glad that our team was able to help with this initial transition. We're thrilled your daughter is having such a great time with us and is sharing their learning achievements with you at home. We are thrilled to hear such wonderful feedback about your daughter's extraordinary time with us at TLE Leatherhead. Our main focus is to create an atmosphere that is not only fun and safe but also encourages active participation and supports learning for every child. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child.


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery with amazing staff.
Our son absolutely loves going to nursery and I always feel happy knowing he's in safe hands.
I'd recommend this nursery to others and plan on sending him there until he goes to school.

Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead

Wow, thank you! This just made our day, we are thrilled to hear such wonderful feedback about your son's extraordinary time with us at TLE Leatherhead. Our focus is to create an atmosphere that is not only fun and safe, but also encourages active participation and supports learning for every child. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child.


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Overall Experience  Overall Experience 5.0 out of 5

My child has shown remarkable improvement - she's now forming sentences and learning so quickly. She's always excited to go to school, and I feel such peace knowing she's in a caring, welcoming environment.
Thank you for all you do to create such a positive space for the children.

Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead

Thank you from the entire team for sharing your experience. We are thrilled to hear such wonderful feedback about your daughter's extraordinary time with us at The Learning Experience Leatherhead. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. We pride ourselves on "Happy Happens Here" and your daughter's smile and happiness is a beautiful reassurance that we are delivering on that promise. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child. We truly appreciate having you as a valued member of our family.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at The Learning Experience back in June when she was 10 months old and I have been so impressed by the Leatherhead branch so far. This is my first experience using a nursery and everyone there has made the process so easy, any hesitations I initially had quickly went! My daughter
absolutely loves going there and gets excited each morning when we get her green bag out ready to go! I love receiving the happy pictures of all the different things she gets up to throughout the day. I couldn't recommend this nursery enough!

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for sharing such great feedback and it is great to hear the team are making such a positive impact. The team take great pride in supporting the care and education for all of the little learners. I look forward to sharing this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The Learning Experience truly is where happiness happens. My 2-year-old daughter started a different nursery to begin with, a smaller nursery that I thought would fit her needs. She struggled with separation and it was a really tough time. She wouldn't settle and my gut told me that wasn't the place
for her. I had seen the posters around advertising The Learning Experience, so I gave them a call. From the very first moment of contact we recieved a welcoming, informative and friendly experience. They listened to my worries, they personally catered for my daughter's needs by going at her pace, they observed to see what she enjoys and made her feel so relaxed and safe to be there that she would head straight in, literally from week 1. It was incredible, a complete transformation of my daughter's nursery experience. She has been adapted to, and catered for ever since. I cannot thank the amazing staff enough for their outstanding care and love. You changed her world! Thank you.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

It is fantastic to hear your experience and how the team have supported you as a family to ensure you feel that The Learning Experience Leatherhead was the right place for your little learner. I look forward to passing your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend The Learning Experience highly enough. I originally started looking for a nursery for my newborn daughter, as I knew I did not want to send her to the provider my 3-year-old son was currently at. At the time I had no intention of moving my son who was settled in his current nursery,
but when we toured TLE we were just blown away. The setting is stunning; new, modern, full of engaging and educational toys and the commitment to each individual child's care and development is above and beyond what we were currently experiencing. We decided to move our son across to TLE in March 2024 and haven't looked back. His speech, and educational milestones have come on leaps and bounds and I love seeing the activities that have been set up for him each day in the app. My daughter is due to join in September 2024 aged 9 months and I couldn't feel more comfortable leaving her with the wonderful team.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for taking the time to share such wonderful feedback, this is hugely appreciated and I look forward to sharing with the team directly. The team take great pride in the care and education of all our little learners and we are really pleased to hear of your journey to date with us.


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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love this nursery. After a bad experience with a childminder, we were very anxious of sending our child into any childcare. However, the staff at the learning experience couldn't have been more supportive and reassuring. Our daughter has attended since she was 1 and has absolutely thrived.
I wouldn't send her anywhere else and will be sending any other children we choose to have here. The app is great for updates and the teachers and management are so friendly and approachable. My daughter can't wait to attend each day.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for taking the time to share such a wonderful review of your experience to date. The team take great care and pride in ensuring all of the little learners have the best start in life. Thank you for sharing.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been with The Learning Experience since February and continues to thrive. The staff are caring and considerate. There are plenty of updates on the app which gives peace of mind. I can't fault them, the rooms are spacious with lots of interesting toys, books and educational bits and bobs.
I love that they have gotten to know all the kids so well and really want to support them to progress and learn.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

This is fantastic to read on your experience to date. I know the team at Leatherhead take great pride in ensuring all of our little learners have the best day whilst in our care. Thank you for taking the time to share such a lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

The Learning Experience is a new day nursery in Leatherhead with amazing facilities. I love how friendly the staff are and the flexibility they offer.
We are happy with the establishment so far and would recommend them. They also have onsite free parking which makes drop-off and pick-up easier.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Such a lovely review and thank you for taking the time out to share your experience to date. I will certainly take pride in sharing this with the team at our Leatherhead setting.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at The Learning Experience since February 2024 and has settled in really well. The staff are all so lovely and she’s very happy and exhausted when she gets home from a day at nursery. The facilities are great and there have been a number of open/family days at the weekend. I would
definitely recommend the nursery

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for taking the time to share such a lovely review of your experience to date at Leatherhead, I will certainly look forward to sharing your comment and feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My child has settled so well at the nursery, the staff have made the transition much easier for us all by being supportive and open all the way along. She is so happy when I pick her up and is exposed to so many engaging and exciting activities every day. I love getting all of the updates and photos
on the app.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for sharing such great feedback, it is lovely to hear how the team how been supporting the transition into nursery and how happy she is to be with us along with all of the opportunities she has to grow and develop. I look forward to sharing with the team.


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Overall Experience  Overall Experience 5.0 out of 5

As an uncle, I had reservations about my 6-month-old nephew attending The Learning Experience, but my worries were quickly put to rest. The staff's warmth and professionalism shone through, creating a comforting and reassuring atmosphere. The nursery's cleanliness and modern facilities impressed me,
reflecting their commitment to quality care. Most importantly, my nephew's happiness and rapid adjustment to the nursery have been remarkable. He forms strong bonds with the caregivers and returns home joyful, a clear sign of the positive and nurturing environment at the nursery.
I wholeheartedly recommend The Learning Experience for its excellent childcare and nurturing approach, making it a fantastic choice for any family.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

Thank you for taking the time to write such a glowing review, it is great to hear how your nephew has settled into The Learning Experience Leatherhead and your experience to date. I will certainly pass your comments on to the team.
With thanks


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Overall Experience  Overall Experience 5.0 out of 5

This nursery made me feel very comfortable with leaving my child here. I felt as though this nursery is welcoming, up-to-date and very relevant. The technology they have is great. I really appreciated the safety aspect of the nursery. The staff were very knowledgeable and clear. My son absolutely loves
the characters and all of the colours! It's very refreshing and bright.

Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead

What a lovely review and thank you for your feedback on your experience to date on starting with TLE Leatherhead, I will be sure to pass this lovely feedback onto the team.
With thanks


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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for The Learning Experience, Leatherhead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for The Learning Experience, Leatherhead is calculated as follows: ( (171 Excellents x 5) + (7 Goods x 4) ) ÷ 178 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.441 Points relating to the number of positive Reviews for The Learning Experience, Leatherhead is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 170 number of registered child places is 34. 15 Positive Reviews ÷ 34 = 0.441

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Petra

Petra

Job Title: Centre Director

Joined: 2023

I have had the pleasure of working in childcare for many years and have been afforded the opportunity to manage and inspire teams within the profession.


Childcare is a true passion of mine and I love to support the teams with their professional development to ensure they are providing the best level of care and education to all of the children within our care.


Frequently Asked Questions about The Learning Experience, Leatherhead

What is the Age Range of Children that The Learning Experience, Leatherhead accepts?

The Learning Experience, Leatherhead accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Learning Experience, Leatherhead Open?

The Learning Experience, Leatherhead is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does The Learning Experience, Leatherhead have capacity for?

The Learning Experience, Leatherhead has capacity for a total of 170 Children.

How far is The Learning Experience, Leatherhead to the centre of Leatherhead?

0.6 mile(s) as the crow flies, distance by road may be significantly further.