The Learning Experience, Leatherhead has a Review Score of 9.4 (9.402) out of 10, based on 15 reviews in the last 2 years. Over all time The Learning Experience, Leatherhead has 15 reviews.
Review from Anna W (Mother of Child) published on 3 March 2025
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Review from Sarah H (Mother of Child) published on 27 February 2025
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Review from C S (Mother of Child) published on 10 February 2025
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Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead
We understand that as a parent, finding a child-care provider that eases our worries can be difficult. We are glad that our team was able to help with this initial transition. We're thrilled your daughter is having such a great time with us and is sharing their learning achievements with you at home. We are thrilled to hear such wonderful feedback about your daughter's extraordinary time with us at TLE Leatherhead. Our main focus is to create an atmosphere that is not only fun and safe but also encourages active participation and supports learning for every child. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child.
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Review from Rebecca S (Mother of Child) published on 6 December 2024
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Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead
Wow, thank you! This just made our day, we are thrilled to hear such wonderful feedback about your son's extraordinary time with us at TLE Leatherhead. Our focus is to create an atmosphere that is not only fun and safe, but also encourages active participation and supports learning for every child. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child.
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Review from Asiimwe B (Mother of Child) published on 6 November 2024
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Reply from Ash Girshab, Business Manager at The Learning Experience, Leatherhead
Thank you from the entire team for sharing your experience. We are thrilled to hear such wonderful feedback about your daughter's extraordinary time with us at The Learning Experience Leatherhead. It is truly inspiring to know that our hard work is resulting in happy families and thriving children. We pride ourselves on "Happy Happens Here" and your daughter's smile and happiness is a beautiful reassurance that we are delivering on that promise. Thank you for taking the time to share your thoughts with us. We sincerely appreciate your kind words and are excited to continue providing the best possible experience for your child. We truly appreciate having you as a valued member of our family.
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Review from V F (Mother of Child) published on 4 September 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for sharing such great feedback and it is great to hear the team are making such a positive impact. The team take great pride in supporting the care and education for all of the little learners. I look forward to sharing this with the team.
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Review from Joanna D (Mother of Child) published on 4 September 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
It is fantastic to hear your experience and how the team have supported you as a family to ensure you feel that The Learning Experience Leatherhead was the right place for your little learner. I look forward to passing your feedback on to the team.
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Review from Joanna S (Mother of Child) published on 30 August 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for taking the time to share such wonderful feedback, this is hugely appreciated and I look forward to sharing with the team directly. The team take great pride in the care and education of all our little learners and we are really pleased to hear of your journey to date with us.
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Review from Jess H (Mother of Child) published on 27 August 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for taking the time to share such a wonderful review of your experience to date. The team take great care and pride in ensuring all of the little learners have the best start in life. Thank you for sharing.
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Review from Liz W (Mother of Child) published on 27 August 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
This is fantastic to read on your experience to date. I know the team at Leatherhead take great pride in ensuring all of our little learners have the best day whilst in our care. Thank you for taking the time to share such a lovely review.
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Review from Sarah A (Mother of Child) published on 27 March 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Such a lovely review and thank you for taking the time out to share your experience to date. I will certainly take pride in sharing this with the team at our Leatherhead setting.
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Review from Hayley G (Mother of Child) published on 27 March 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for taking the time to share such a lovely review of your experience to date at Leatherhead, I will certainly look forward to sharing your comment and feedback.
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Review from David P (Father of Child) published on 15 March 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for sharing such great feedback, it is lovely to hear how the team how been supporting the transition into nursery and how happy she is to be with us along with all of the opportunities she has to grow and develop. I look forward to sharing with the team.
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Review from Darren H (Uncle of Child) published on 19 January 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
Thank you for taking the time to write such a glowing review, it is great to hear how your nephew has settled into The Learning Experience Leatherhead and your experience to date. I will certainly pass your comments on to the team.
With thanks
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Review from Piers S (Father of Child) published on 17 January 2024
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Reply from Chris Langdon-Casey, Regional Manager at The Learning Experience, Leatherhead
What a lovely review and thank you for your feedback on your experience to date on starting with TLE Leatherhead, I will be sure to pass this lovely feedback onto the team.
With thanks
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The Review Score of 9.4 (9.402) out of 10 for The Learning Experience, Leatherhead is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for The Learning Experience, Leatherhead is calculated as follows: ( (171 Excellents x 5) + (7 Goods x 4) ) ÷ 178 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.441 Points relating to the number of positive Reviews for The Learning Experience, Leatherhead is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 170 number of registered child places is 34. 15 Positive Reviews ÷ 34 = 0.441
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Centre Director
Joined: 2023
I have had the pleasure of working in childcare for many years and have been afforded the opportunity to manage and inspire teams within the profession.
Childcare is a true passion of mine and I love to support the teams with their professional development to ensure they are providing the best level of care and education to all of the children within our care.
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