Monkey Puzzle Day Nursery Riverside has a Review Score of 10 (9.986) out of 10, based on 23 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Riverside has 23 reviews.
Review from Shannon C (Mother of Child) published on 26 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We really enjoy seeing the children meet their milestones and we are so glad we get to be a part of this.
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Review from Charlie N (Mother of Child) published on 26 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We really enjoy messy play and make sure all of the activities meet the children's needs and areas of development. We are so glad you are happy with the handovers, it's so lovely that we get to share these stories with you.
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Review from Emily B (Mother of Child) published on 21 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thankyou for your lovely review. We are so glad you enjoy the setting!
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Review from Sophie P (Mother of Child) published on 20 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. Creating bonds with the children is so important to us and we love to see their smiling faces when coming in in the morning.
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Review from Carina Bianca G (Mother of Child) published on 20 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you so much for this review. We are so happy with your positive feedback. We focus on languages throughout our everyday routine, making sure we sign please and thank you at meal times and support children who have English as an additional language and it is lovely this is being noticed when your little one comes home.
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Review from Alice P (Mother of Child) published on 20 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We are so glad you are happy with the care.
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Review from Ornela M (Mother of Child) published on 20 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We focus on each individual child and their needs, it is so lovely seeing them meet new milestones.
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Review from E G (Mother of Child) published on 20 February 2025
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Reply from Manager Riverside, Nursery Manager at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We love making relationships with all the children in our care and seeing their unique characters come out! Allergies are always of upmost importance and we make sure to cater to any dietary needs.
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Review from C R (Mother of Child) published on 28 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review! We are so glad you are happy and settled in with us and we wish you nothing but the best in your move! We love watching the children grow and meet their milestones and we are so happy to share that with you.
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Review from Ben A (Father of Child) published on 27 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thankyou very much for your lovely review. We will continue to send photos throughout the days to help keep our parents involved.
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Review from Michelle H (Mother of Child) published on 14 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. We understand how important the settling process is and want to make sure you feel at ease bringing your little ones to nursery too. We make it part of our routine to send each family lovely pictures and give informative handovers at the end of each day and we are so glad this makes a positive impact!
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Review from Anastasia B (Mother of Child) published on 14 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for your review! We are so glad you are happy here with us. We make sure to update our app regularly throughout the day to keep parents informed and feel at ease when bringing their little ones to nursery.
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Review from Sian B (Mother of Child) published on 14 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for the review! It is so lovely to know you are happy with coming to Monkey Puzzle, our door is always open and we love creating lovely relationships with our children and their parents.
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Review from S T (Mother of Child) published on 14 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for your review! We always are happy to support children with English as a second language and our staff will learn words in different languages to support the children. We love all types of activities and always focus them around the children's interests and needs.
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Review from Luciano R (Father of Child) published on 14 November 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you so much for this lovely review. We take great care in looking after the little ones in our setting and love being a part of their journey. Seeing them grow and reach milestones makes us so proud and we love having the relationships we do with our parents to share this and create the home-from-home environment we have.
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Review from Elisa P (Mother of Child) published on 2 October 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you so much for this lovely review. We are so glad you are happy with the setting. We aim to celebrate as many different occasions as possible so you will always get lots of arts and crafts from us!
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Review from B G (Mother of Child) published on 4 September 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for the lovely review! We are so pleased you all love the setting!
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Review from Anna M (Mother of Child) published on 4 September 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you for your lovely review. It is so important to us that all the children in our care and parents/carers feel safe and comfortable, your review is greatly appreciated.
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Review from O L (Mother of Child) published on 4 September 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you so much for your review! We are so pleased you are happy!
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Review from A G (Mother of Child) published on 3 September 2024
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Reply from Manager Riverside, Saskia Powell at Monkey Puzzle Day Nursery Riverside
Thank you so much for the lovely feedback. We are so happy that she looks forward to coming to nursery!
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The Review Score of 10 (9.986) out of 10 for Monkey Puzzle Day Nursery Riverside is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.986 for Monkey Puzzle Day Nursery Riverside is calculated as follows: ( (272 Excellents x 5) + (4 Goods x 4) ) ÷ 276 Ratings = 4.986
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Riverside is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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