Smiley Stars Nursery - Pollokshaws has a Review Score of 8.5 (8.521) out of 10, based on 4 reviews in the last 2 years. Over all time Smiley Stars Nursery - Pollokshaws has 4 reviews.
Review from Ben E (Father of Child) published on 29 August 2024
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Overall Experience
5.0 out of 5
Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - Pollokshaws
Thank you so much for your kind review and for recommending us to other parents. We're thrilled to hear that you had such a positive experience at Smiley Stars Pollokshaws! Our staff will be delighted to read your feedback, they are truly dedicated and work hard to create a supportive and enriching environment for the children. We're continuously working to enhance our facilities and we're committed to providing a safe and stimulating space for all. Your recommendation means a lot and will certainly help other parents in their search. Wishing you the best of luck with your move and finding a new nursery that meets your expectations!
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Review from Y K (Father of Child) published on 27 June 2024
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Overall Experience
5.0 out of 5
Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - Pollokshaws
Many thanks for your lovely review, I am sure the staff will be delighted to read it. wishing you all the best for the future.
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Review from K M (Mother of Child) published on 6 March 2024
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5.0 out of 5
Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - Pollokshaws
Many thanks for your lovely comments, we are delighted that your little one is settled and happy, enjoying her time at the nursery, and we are pleased to hear that you are happy with our services.
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Review from Jodie W (Mother of Child) published on 6 March 2024
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5.0 out of 5
Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - Pollokshaws
Thanks for your feedback! We're pleased your little one is settled and happy. We'll improve our cleaning schedule. Children's well-being is our top priority, and we appreciate your input. Your support means a lot to us as we strive to create a nurturing environment for all the children at the nursery.
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The Review Score of 8.5 (8.521) out of 10 for Smiley Stars Nursery - Pollokshaws is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Smiley Stars Nursery - Pollokshaws is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.708 Points relating to the number of positive Reviews for Smiley Stars Nursery - Pollokshaws is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 4 Positive Reviews ÷ 12 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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