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Ashbourne Day Nurseries at Birmingham Central has a Review Score of 8.7 (8.739) out of 10, based on 7 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at Birmingham Central has 7 reviews.
Review from Fizza M (Mother of Child) published on 26 September 2024
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Birmingham Central
Thank you so much for your kind words and for trusting us with your daughter's care, especially during such a crucial transition! It's wonderful to hear that she looked forward to coming in each day and that our team could help her feel settled and welcomed. We're so proud of our facilities and the care our team provides and it's incredibly rewarding to know that it made a difference for your family. We will miss you both too and wish your little one all the best in her exciting journey ahead.
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Review from H K (Mother of Child) published on 26 August 2024
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Overall Experience
4.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Birmingham Central
Thank you so much for your kind words and for trusting us with both of your children's early years! It's wonderful to hear that your daughter is thriving and enjoying her time with us and we're delighted that our dedicated team and manager's hands-on approach have made a positive difference for your family. We're especially proud of our purpose-built setting and the child-centred care we provide, so it's heartwarming to know these elements stand out for you. We appreciate your feedback on the parent app and will certainly keep it in mind as we continue to enhance our communication tools. Thank you again for your recommendation-it means a lot to us!
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Review from Iryna K (Mother of Child) published on 2 July 2024
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Overall Experience
4.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Birmingham Central
Thank you for sharing your positive experience with Ashbourne Day Nurseries. We're delighted to hear that your child is happy and thriving in our care. Our team is committed to providing not just basic care but also fostering each child's development through a variety of activities and theme days that encourage their knowledge of the world. It's wonderful to know that you've noticed your child's progress in different areas. We appreciate your feedback regarding the parent's app. We are continuously working to improve our communication tools and your feedback is valuable. Thank you again for your kind words and support.
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Review from Petro L (Father of Child) published on 27 June 2024
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Birmingham Central
Thank you for sharing your positive experience with Ashbourne Day Nurseries. We're delighted to hear that you're happy with our nursery, staff, and overall setting. It's wonderful to know that your daughter enjoys her time with us, playing with friends and benefiting from our outdoor space. We're proud to offer a garden in the city center, providing a unique and enriching environment for the children. We appreciate your feedback regarding the app. Keeping parents informed about their children's daily activities is important to us, and we will certainly look into making the updates more informative. Thank you for your valuable suggestion and your kind words.
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Review from Paula B (Mother of Child) published on 16 May 2024
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Birmingham Central
Thank you for your fantastic review! A welcoming and caring environment is what we strive for, and it sounds like your little one feels right at home.
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Review from Sachin P (Father of Child) published on 10 May 2024
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4.0 out of 5
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Review from Natalia M (Mother of Child) published on 3 April 2024
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5.0 out of 5
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The Review Score of 8.7 (8.739) out of 10 for Ashbourne Day Nurseries at Birmingham Central is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.702 for Ashbourne Day Nurseries at Birmingham Central is calculated as follows: ( (62 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 84 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.037 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Birmingham Central is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 number of registered child places is 20.8. 7 Positive Reviews ÷ 20.8 = 0.337
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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