N Family Club - Twickenham West

270 Staines Road, Twickenham TW2 5AR
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9.9 11 Reviews
  • N Family Club - Twickenham West, Twickenham
N Family Club - Twickenham West gives children the support and care they need to develop skills.

Children are supported by trained staff who inspire and motivate children as they learn through play.   

Children have lots of fun developing social skills and learning about the world.

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Care Provided by N Family Club - Twickenham West

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Anita Maderska (Nursery Manager)
  • Number of Childcare Staff
  • 9
  • Total Places for Children
  • 54
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Twickenham West

  • Under 3 years £118 per standard day
    3 years + £108 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.


    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about our fees on our website, along with all the Ts & Cs you need to know.

N Family Club - Twickenham West Reviews (11)

9.9

N Family Club - Twickenham West has a Review Score of 9.9 (9.939) out of 10, based on 11 reviews in the last 2 years. Over all time N Family Club - Twickenham West has 11 reviews.

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Review from N H (Mother of Child) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our son going to nursery at N Family Twickenham West. The staff there are absolutely amazing. They were so supportive during the settling in process - my son found it tricky at the start, and not only does he now love his day and all the activities, they were so supportive to us
as parents. They give frequent comms on the app, which means you know exactly how your little one is getting on throughout the day. It's so comforting to know your child is being looked after by people who are so passionate about what they do - it's such a calm environment and the team are obviously experts at what they do. We feel really lucky to have found a place that our son will thrive in.

Reply from Emma, Deputy Manager at N Family Club - Twickenham West

Thank you so much for taking the time to share your experience! We're delighted to hear how happy you are with your son's journey at N Family Club- Twickenham West. Our team takes great pride in creating a supportive and nurturing environment, so it's wonderful to know that both you and your little one have felt that care-especially during the settling-in process. It means so much to hear your kind words about our passionate team and the communication we provide. We feel just as lucky to have your family as part of our community and look forward to seeing your son continue to thrive with us!


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Review from A A (Mother of Child) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing Nursery!
Great communication, their program is amazing and works well!
My daughter is so happy going to nursery every day. We can definitely see a positive change in her & learning soon quick.
100% would recommend.

Reply from Emma, Deputy Manager at N Family Club - Twickenham West

Thank you so much for your kind words and for taking the time to share your experience! It truly means the world to us to hear how happy your daughter is at nursery. Seeing her grow, learn, and thrive each day is exactly what we strive for, and knowing that you've noticed such a positive change in her is incredibly rewarding.We're so grateful for your trust in us and love having your little one as part of our nursery family. If there's ever anything more we can do to support her learning journey, please don't hesitate to let us know.Thank you again for your wonderful recommendation


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Review from C M (Mother of Child) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with our experience here - it has truly been exceptional for our son and family. The staff are nothing short of incredible, bringing kindness, patience, and genuine support to everything they do. As parents, we feel confident and reassured every step of the way. The safeguarding
measures in place are fantastic and give us real peace of mind, knowing our son is safe and secure in a caring environment. Communication with the team is seamless, thanks to the nursery's app - we love getting updates throughout the day seeing what he's up to, catching glimpses of all the fun activities and milestones! The staff's level of care and commitment to every child's wellbeing is outstanding. They go above and beyond to make each day special. We feel so lucky to have found a place where our son is thriving, he's developed so much in a few months. This nursery is a gem, and we would wholeheartedly recommend it - a nurturing, professional, and loving environment. Thank you!

Reply from Emma, Deputy Manager at N Family Club - Twickenham West

Thank you so much for your heartfelt review! We are absolutely thrilled to hear that your experience with us has been so positive, and it means the world to know that both your son and your family feel supported and cared for. Our team is truly dedicated to making each day special for the children, so hearing that your son is thriving and developing so well is the best reward we could ask for! Thank you again for trusting us and for your wonderful recommendation!


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Review from C A (Mother of Child) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two boys at N Family club and I can't speak highly enough of the care that they receive there.
The team are lovely and go above and beyond to make sure the children are well looked after and get lots of variety in terms of activities etc.

Reply from Emma, Deputy Manager at N Family Club - Twickenham West

Thank you so much for your kind words! We really appreciate your feedback and are happy to hear that you and your child are having a great experience. Your support means a lot to us, and we're dedicated to creating the best environment for all our children. If you have any suggestions or comments, please feel free to reach out!


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Review from Verity O (Mother of Child) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful nursery. Our girl started in September and absolutely loves it.
The staff are fantastic. They really know her and support her by setting up activities built to help in areas she wants to develop in. Since joining she's suddenly started to recognise letters and can even count in Spanish!
The
facilities are fantastic as everything is brand new but what's really great is how welcome you are as a parent to come in during drop off, or at an event the team put on, it really helps you feel involved.

Reply from Emma, Deputy Manager at N Family Club - Twickenham West

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you and your child are having a positive experience. Your support means a lot to us, and we're committed to providing the best environment for all our children. If you ever have any suggestions or further comments, please don't hesitate to reach out.


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Review from V I (Mother of Child) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this nursery. My son settled in quickly, which is no surprise as the staff are so friendly and welcoming. The environment is clean, organised and engaging inside and out, and they spend a lot of time in the garden. I am impressed with the outings that are organised for the children
and how enthusiastic the team are to take them. The communication is great, the app is updated consistently during the day. The menu is also amazing. Best of all, my son is so happy here!

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

We are so pleased to hear how happy he is here at Twickenham West! He is an absolute joy to be around, such a clever and funny young man and it's so nice to see him thrive here with his new friends!


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Review from G K (Mother of Child) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely and welcoming nursery. The team take so much care to settle children (and parents). We feel reassured our son is safe and has lots of fun with the team and his lovely key worker. The team keep parents well informed, is willing to support home schedules and really get to know the babies.

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

Thank you so much for your lovely words, we are so happy he has settled with us so quickly and his confidence is shining through now! We can't wait to see him continue to flourish here.


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Review from Clarise L (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has been nothing but amazing to my daughter and family.
The facilities are impeccable with a Montessori approach and clean aesthetics making the rooms inviting and calming as soon as you step inside. They are bright with natural bright and are surrounded by the nature of their gardens,
which provide a peaceful environment for the children.
The staff has been supportive during the settlement session with her and also with us as parents (there is even an area for us to have coffee and get some baked goods or fruits). Once settled, I have to say that the team continues to be nothing but wonderful, they are patient and really dedicated to our daughter, from supporting her through the daily activities to cuddling her so she will be able to nap one day that she was overtired due to a bad night of sleep. They have also a small library on which you can borrow books.
Management has been efficient in every aspect and supportive while clarifying doubts or giving us recommendations.

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

Thank you for your kind words and truly lovely review! We absolutely love having you as part of our N Family and we can't wait to see your little one develop and grow further!


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Review from M F (Mother of Child) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be happier with N Family Club. I transitioned my daughter to this nursery after we moved house. The nursery set-up means it's got gorgeous natural light throughout and has a Montessori/Scandinavian aesthetic which instantly calms you when you walk in. The communication from staff from viewing
the nursery, throughout enrolment and to now has been second to none. The staff are all incredibly friendly, professional and approachable and we always feel welcomed when we arrive. The app that they use for communication is really effective and I love that I'm able to see when my daughter is in the garden which is fabulous and my daughter loves to tell me that it's her favourite part of nursery. So far, the curriculum and what my daughter has been learning has really impressed me and the N Extras such as yoga and Spanish are fantastic. I love the sense of community with N and look forward to my 9-month-old son starting in the next month.

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

Thank you so much for your truly lovely review, we are so pleased to hear how happy your daughter is with us and we can't wait to welcome your son later this year!


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Review from Natasha F (Mother of Child) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved our daughter across to N Family Twickenham West from N Family Twickenham as it is closer to where we live. The staff have made every effort to ensure a smooth transition and our daughter has been loving all of the beautiful wooden toys, books and the lovely garden. She has also enjoyed
getting stuck into some forest school activities.

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

We are so happy to hear that she is enjoying her time with us so far. We can't wait for many more fun learning experiences with her!


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Review from Helen G (Grandmother of Child) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting for an Open Day, I was happy to sign up for the 'Stay and Play' sessions. My grandson benefitted hugely from these sessions on a Friday morning (approx 10).
The staff were always welcoming and attentive to him as soon as he arrived, he was given opportunities for child led play and staff
quickly picked up on his interests and abilities. There were lots of activities set up, sand, painting, imaginative play areas such as kitchens, and cosy corners. All children were encouraged to join in with staff led activities such as yoga, Spanish and forest school.
My grandson enjoyed it all and grew in confidence over the weeks, he became calmer, focused and was happy to be there.
The nursery is new and has many facilities, my grandson spent a lot of time playing happily in the garden which is set up for all of the children who attend whatever their age and ability.
I got the impression that my grandson would be safe here and staff would encourage him to develop at his own pace.

Reply from Harriet, Front of House Manager at N Family Club - Twickenham West

Thank you so much! We absolutely loved spending time with you and your grandson and we look forward to seeing you again soon!


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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for N Family Club - Twickenham West is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for N Family Club - Twickenham West is calculated as follows: ( (124 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham West is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 number of registered child places is 10.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (4)

Anita

Anita

Job Title: Nursery Manager

Enthusiastic and full of energy, Anita brings over a decade of experience in childcare, with a strong background in early years education and Qualified Teacher Status (QTS). She is passionate about building strong relationships with parents, and she believes that effective communication with families is the key to providing the best possible care and education for children. Her approachable nature and dedication to fostering a sense of community within the nursery are at the core of her professional ethos. Anita's focus is ensuring that every child has the opportunity to thrive in an enriching and joyful environment.


Emma

Emma

Job Title: Deputy Nursery Manager

Emma is a dedicated professional who has always found her passion in the Early Years. With a wealth of qualifications including a L3 National Diploma in Childcare Learning & Development, L3 Speech & Language Support for 3-5’s, L2 Behaviour that Challenges in Children, L2 Principles in Team Leading, and a recent completion of her L3 in Early Years SENCo, she is committed to continuous growth and learning. Emma loves spending quality time with her nieces, ensuring she remains their cool and fun auntie! She also enjoys exploring different areas of the UK and recently had a month-long journey to Ireland, visiting all around from Dublin to Cork, Kerry, Belfast, and beyond.


Harriet

Harriet

Job Title: Front of House Manager

Harriet has been working in the Early Years for over 8 years now. She loves forming strong, meaningful relationships with families in her care and finds her role very rewarding, knowing that nursery is a very important step in children's journey. She is an avid reader and a big musical theatre fan. She also confesses to being a devoted coffee aficionado and chocoholic! Harriet takes pride in her Irish heritage and shares her home with a beautiful cat named Dolly, named after the iconic Dolly Parton.


Lea-Anne

Lea-Anne

Job Title: Senior Nursery Manager

With 13 years of experience, Lea-Anne is a qualified childcare professional who is passionate about creating a safe and enriching environment for children. She enjoys building relationships with families and leading her team using her level 3 qualification in leadership and management. In her spare time, she indulges in singing and event planning to express her creativity.


Frequently Asked Questions about N Family Club - Twickenham West

What is the Age Range of Children that N Family Club - Twickenham West accepts?

N Family Club - Twickenham West accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Twickenham West Open?

N Family Club - Twickenham West is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does N Family Club - Twickenham West have capacity for?

N Family Club - Twickenham West has capacity for a total of 54 Children.

How far is N Family Club - Twickenham West to the centre of Twickenham?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Twickenham West to verify any information. View our terms and conditions. N Family Club - Twickenham West has a Platinum Service – more info.