Bright Horizons Goldhawk Road Day Nursery and Preschool

214-216 Goldhawk Road, Shepherd's Bush, London W12 9NX
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9.8 14 Reviews
Come and explore Bright Horizons Goldhawk Day Nursery and Preschool, where care and education are provided to children aged 3 months to 5 years. The prime location in Shepherd's Bush offers convenient access to main transport links, including a short walk from Goldhawk Road Underground Station. Families can easily commute using the Circle Line and Hammersmith and City Line, ensuring a hassle-free drop-off and pick-up experience.

Within age-focused rooms, the team offer the best start to schooling life through enriching and wellbeing-focused Bright Beginnings Curriculum, designed by Bright Horizons' own Early Years specialists. This holistic yet personal approach supports each child's wellbeing, development, and progress, whether they are transitioning between rooms or preparing for school.

The newly designed interior features six classrooms, including an adventure garden accessible from the ground floor and creative role play areas for the children to explore. While your child is busy having fun and exploring, the team can keep you updated via the Family app. Available for all Bright Horizons parents, this app will keep you connected with your child's day-to-day experiences and informed as they develop during their time at nursery.

Book your tour today to visit the nursery and discover all that it has to offer. They can’t wait to meet you!
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Care Provided by Bright Horizons Goldhawk Road Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Gayle (Nursery Manager )
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 86
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Goldhawk Road Day Nursery and Preschool Reviews (14)

9.8

Bright Horizons Goldhawk Road Day Nursery and Preschool has a Review Score of 9.8 (9.790) out of 10, based on 14 reviews in the last 2 years. Over all time Bright Horizons Goldhawk Road Day Nursery and Preschool has 14 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My 1yr old daughter started her settling in last week and has loved it there so much. I can tell she's enjoying her time there, the staff are so nice and I can rest assured she is well looked after in a safe, clean environment. Love this nursery especially after visiting a few others nearby where there
is a lot of children in one room with limited staff members and doesn't look as hygienic.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your lovely review! We're so glad to hear that your daughter is enjoying her time with us. Our team takes great pride in providing a safe, clean, and nurturing environment and it's wonderful to know you feel confident in our care.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined Bright Horizons just after turning three, transitioning from a much smaller setting. While the beginning was quite challenging for her, she now absolutely loves what she proudly calls her "big school." The preschool team has been fantastic in helping her settle in, and their warmth,
patience, and encouragement have made the difference.
One of the things we really appreciate is the structured yet fun approach to learning. The weekly book choices and the introduction of a different artist each week are such creative ways to engage the children and expand their curiosity. She enjoys talking about what she's learned at home, which is a testament to how well these activities are designed.
Beyond academics, the variety of hands-on activities is amazing-homemade playdough, water play, dressing up, storytelling, and so much more. She comes home excited to share her experiences, and it's clear she's thriving in this engaging and stimulating environment.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your lovely review! We're thrilled to hear your daughter is thriving at Bright Horizons and enjoys the creative learning activities. It's great to know the team's support has made such a positive impact!


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Overall Experience  Overall Experience 5.0 out of 5

Our son started at Bright Horizons Goldhawk Road about 6 months ago and absolutely loves it! At first it was tough to transition for him to nursery after he had spent a year at home with his parents, but the staff in his room are just so caring and amazing, he quickly bonded with them and especially
with his key person, whom he absolutely adores. Now his face lights up when he sees his practitioners and he practically jumps out of my arms when I drop him off as he's so excited to engage in the different fun and educational activities they plan every day. I am really impressed with how deliberate the staff are about helping the babies learn and develop--each week has a theme and there are learning activities to go along with it and lots of play to develop the babies' senses and skills. The facilities are positively amazing--the building has been recently refurbished and is positively beautiful, spotless, with a big garden. We could not be happier with every aspect of the nursery!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your amazing review! We're so happy to hear how much your son loves nursery and has bonded with his key person.


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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love the nursery. Our toddler is so happy. She looks forward to going every day, she never cries when she is left. She feels safe, comfortable and content. The staff are so welcoming and friendly. Whenever we have questions, they are answered quickly and efficiently.
We are so happy
with the nursery. It is always clean. The reception is so welcoming and always smells amazing when you walk it.
My child is well looked after, she is supported and she is loved by the staff.
The facilities are impeccable and impressive. The toys and learning opportunities are next level. The app is brilliant to use and we get regular updates daily and weekly.
Our child loves the food. The food seems to be nutritious and healthy, although I have not seen it, the menu sounds great.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your amazing review! We're so happy to hear how much your little one loves nursery and feels safe and supported.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has settled in incredibly well with the wonderful help of the staff and his key worker, amazing.
Communication from the nursery has been great and the manager is always available should we have any queries.
The classrooms are clean, bright and engaging for the children and all the staff are
very friendly and welcoming.
We are very happy to have found Bright Horizons Goldhawk Road, thank you to everyone there!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your kind review! We're so glad your son has settled in well and that you're happy with the care and communication.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Bright Horizons, Goldhawk Road. The staff have been excellent and the management is impressive. Our son is learning lots and we notice big changes in him. The staff really took the time to get to know him and have bonded very well. The activities they plan are lovely - last week
they all went on the bus as the children had been singing 'wheels on the bus'!
The premises are lovely and the baby rooms are perfectly set up. The small size of the baby rooms means that my son has built really lovely friendships.
I really value the amount of communication from the nursery; from hosting a parents' evening to the detailed handover each day, I feel very well informed and able to share any concerns or opinions I may have.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your wonderful review! We're so glad to hear that you're happy with Bright Horizons, Goldhawk Road and that your son is thriving. We appreciate your feedback on our staff, communication and baby rooms.


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Overall Experience  Overall Experience 5.0 out of 5

My son started at this GHR in October, it's his second Nursery as we moved him due to be unhappy elsewhere.
Since then my little boy is back out of his shell, runs in and doesn't want to leave. This staff are lovely, the nursery is clean and toys are out and fantastic. We received regular updates
on how he is doing which is so lovely to see.
Thank you so much!!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear that your son is thriving with us and enjoying his time at nursery. It's great to know he feels comfortable and excited to come in each day.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been with bright horizons Goldhawk branch since inception. We are grateful to have her there and we couldn't thank the staff enough for their support and care. They've been fantastic! The nursery setting is quite unique and warm which helps the kids learn and be curious.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your kind words! We're so grateful to have your daughter with us and are thrilled to hear how much you appreciate the care and support she receives.


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Overall Experience  Overall Experience 5.0 out of 5

We have been completely blown away with how well our little boy has settled into Bright Horizons Goldhawk Road Day Nursery and Preschool. He has always been tricky to leave with people he doesn't know but the team are so warm and welcoming that he felt at home in no time. The rooms are lovely and light,
with great toys and games suited to the children's development stage. They have lots of fun activities from messy play to painting to learning about nature, so he sleeps like a log every night! But the thing we have been most impressed with is how brilliant all of the nursery staff are. They are kind, caring and full of energy, they are angels and we so appreciate all of their hard work.
Thank you Bright Horizons, I'm so glad we found you!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your amazing review! We're so thrilled to hear that your little boy has settled in so well and feels at home with our team. Thank you for trusting us with his care!


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Overall Experience  Overall Experience 5.0 out of 5

Our experience at Bright Horizons Goldhawk Road Day Nursery and Preschool has been exceptional since day one. The welcoming, homely atmosphere is complemented by a fantastic team of staff who are attentive, caring and always go the extra mile to ensure our daughter feels safe and engaged. One of the
standout features is the app which keeps us updated on her meals, naps and activities in real-time. It's such a comfort to see her happy and thriving through the photos they share. The creative activities they plan keep her excited about going to nursery and it's clear she's learning and growing in such a positive way. We couldn't recommend the nursery more!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your fantastic review! We're thrilled to hear that your experience at Bright Horizons Goldhawk Road has been exceptional. We're glad you find the app helpful for staying updated on your daughter's day. Thank you for your strong recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

What a joy to have found this nursery! My son joined a few weeks ago and settled in in no time. This is undoubtedly due to the attention and care of all the lovely staff who work there. The food is amazing, the activities are fun and inventive and they keep me up to date on everything making me incredibly
relaxed. I think most importantly, the nursery is incredibly clean, tidy and well looked after. Thank you for your hard work!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled that your son settled in quickly and that you're pleased with the care, food, activities, and cleanliness. Your appreciation means a lot to us. Thank you for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful setting with cosy rooms and a homely atmosphere. The resources are age appropriate and the environment enables the child's development. The management team has been helpful and supportive and they're always happy to assist with any questions or concerns. The chef is very friendly and polite,
prepares all these nice and nutritious meals for the children. Our experience so far has been very positive and how couldn't it be having this amazing staff? All the lovely girls in our daughter's room make us feel safe leaving our child in their care. They plan fun and creative activities for the children which we get to see through the app they use to update the parents on their child's day. Kind and reassuring, the girls provide the best care for our daughter and we're grateful to have this group of people looking after her. Overall, we're very pleased with the nursery so far and we do recommend it to other parents.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your kind words! We're delighted to hear about your positive experience. Thank you for recommending us!


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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with our 9-month-old daughter there, it has been a couple of months now and I can see so much development in her, she's so happy and chatty and it's lovely to see. The staff are wonderful and kind and loving and I find it very comforting knowing that while I'm working she is
being cared for very well.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is newly built and is very cosy, with lots of rooms and they each have a feeling of home for the children. It was one of the biggest things that drew us in.
The staff has been very accommodating and supportive from inquiries all the way to settling of my little one. They were patient with
answering our questions and explained everything to us in detail.
The app through which they send us updates about our baby’s day is helpful for us to see throughout the day how she is doing, what she has eaten and how she has slept etc.
So far, I am very happy with the nursery and how the process is going for my daughter, would recommend it to other parents.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Goldhawk Road Day Nursery and Preschool

Thank you for your five stars and positive experience! Our newly built nursery's cosy atmosphere and home-like rooms were a big draw for us too! Thank you for your recommendation.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Bright Horizons Goldhawk Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Bright Horizons Goldhawk Road Day Nursery and Preschool is calculated as follows: ( (164 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.814 Points relating to the number of positive Reviews for Bright Horizons Goldhawk Road Day Nursery and Preschool is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2. 14 Positive Reviews ÷ 17.2 = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (2)

Gale

Gale

Job Title: Nursery Manager

With nearly 12 years of experience working with children, Gayle brings a wealth of knowledge and passion to her role as Nursery Manager. She has worked internationally as a nanny in both Australia and Italy, gaining valuable insights into diverse childcare approaches. Gayle has been part of the Bright Horizons team for some time, excelling in a variety of roles that have allowed her to refine her leadership and caregiving skills. Gayle is dedicated to creating a safe, nurturing environment where every child can thrive.

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Fardus

Fardus

Job Title: Deputy Manager

Fardus is Goldhawk road deputy manager and she can't wait to welcome your family to her nursery.

Frequently Asked Questions about Bright Horizons Goldhawk Road Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Goldhawk Road Day Nursery and Preschool accepts?

Bright Horizons Goldhawk Road Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Goldhawk Road Day Nursery and Preschool Open?

Bright Horizons Goldhawk Road Day Nursery and Preschool is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons Goldhawk Road Day Nursery and Preschool have capacity for?

Bright Horizons Goldhawk Road Day Nursery and Preschool has capacity for a total of 86 Children.

How far is Bright Horizons Goldhawk Road Day Nursery and Preschool to the centre of London?

3.7 mile(s) as the crow flies, distance by road may be significantly further.