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Ashbourne Day Nurseries at Orton Southgate has a Review Score of 9.9 (9.872) out of 10, based on 13 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at Orton Southgate has 13 reviews.
Review from J A (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how quickly your little girl settled and how much she enjoys her time at nursery. Building those trusting relationships is so important, and we are so pleased that she feels happy and comfortable with the team.Our child-led approach and open rooms create a great environment for learning and exploration, so it is fantastic to know that this has been a positive experience for your family. We are also glad you appreciate our freshly prepared meals and the variety of healthy foods on offer.Thank you again for your kind words.
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Review from Rebecca B (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It is fantastic to hear how much your daughter loves coming to nursery and how well she has developed over the past six months. Seeing children grow in confidence while enjoying a variety of activities is what we aim for, so knowing she is having such a positive experience means a lot.We are so pleased that you find the updates helpful in keeping you informed throughout the day. Our team work hard to ensure every child feels happy and supported, and it is lovely to hear that you will be sending your second daughter to join us too!Thank you again for your kind words and recommendation.
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Review from Molly G (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how well your son has settled into nursery and how much progress he has made in his confidence and speech. We know that starting nursery can be a big transition, so we are delighted that our team's support has helped make the process smooth for both of you.We are so pleased that you enjoy the photos and updates on the app. It is always special to share those moments and give you a glimpse into all the fun and learning happening each day.Your kind words about our team mean so much. Thank you again for your recommendation.
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Review from K S (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It is fantastic to hear how much your little girl enjoys her time at nursery and how well she has transitioned from the toddler room to preschool. Watching children grow and gain confidence throughout their journey with us is so special, and we are delighted that she is having such a positive experience.We know how hard it can be when little ones are feeling clingy, so it is great to hear that our team's support and gentle distractions help her settle quickly. It is also lovely to know she enjoys the creative activities and is excited to share her day with you!Now that the sunnier days are here, we are so pleased that the children can make the most of the large garden too. Thank you for your kind words and recommendation.
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Review from C H (Mother of Child) published on 13 March 2025
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4.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how much your daughter loves coming to nursery and how happy you are with the caring and supportive environment.Our team are truly dedicated to making every child feel valued and engaged, so knowing that your daughter is enjoying her time, learning, and growing means so much to us.Thank you again for your kind words and trust.
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Review from J S (Mother of Child) published on 12 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! We completely understand how big a decision it is to choose the right care for your child, so it is wonderful to hear that you have felt supported and reassured every step of the way. Our team care about each child and family, and we are so pleased that their warmth and dedication have made such a difference to your experience. It is so special to watch children grow, and we are delighted to be part of your little one's journey. Thank you for your kind words and for choosing us.
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Review from Garry W (Father of Child) published on 12 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! We are so happy to have welcomed your family into our nursery and to hear that your girls are loving their time with us. It must have been such a challenging time when their previous nursery closed, so knowing that you feel at home here means the world to us. Our team are passionate about creating a nurturing and child-focused environment, and it is wonderful to hear that this has made such a difference to your experience. Thank you for your kind words and for trusting us with your little ones.
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Review from Lisa A (Mother of Child) published on 7 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It's been an absolute privilege to have your child with us from the very beginning and to watch them grow as the nursery has grown too. Seeing how much they enjoy their time with us means the world, and we're so proud of their progress! Your kind words about our team and your recommendation mean so much, thank you for your trust and support from day one!
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Review from Emily O (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your kind words! It's wonderful to hear how much your little one has grown and developed since joining us in September. Seeing him come in with big hugs for the staff is just the sweetest, and we love being a part of his journey!We're so pleased you enjoy the updates on the app and that our stay-and-play sessions have given you a chance to see firsthand how happy and engaged he is at nursery. Creating a nurturing and joyful environment is so important to us, so your feedback means the world.Thank you for your trust and recommendation, it's truly appreciated!
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Review from Natalie L (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It's wonderful to hear how well your daughter has settled in since joining us in January and that she comes into nursery with a big smile, it truly means the world to us. Building strong relationships and creating a nurturing environment is at the heart of what we do, so knowing she's happy, making friends, and thriving socially is fantastic.We're so pleased that you find the updates on the app and daily debriefs reassuring. Keeping parents informed and involved in their child's day is so important, and we love being able to share those special moments with you.Your kind words about our team and the care we provide mean so much, thank you for your trust and support!
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Review from Linda G (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your kind words! We know how challenging it can be to navigate an unexpected nursery change, so it's wonderful to hear that your little ones settled in so quickly and now run in with excitement each morning. That's exactly what we strive for, a warm, welcoming environment where children feel safe, happy, and eager to learn! It's great to hear that you enjoy the updates through the ParentZone app and the daily handovers at pick-up. Keeping you informed and involved in their day is so important to us. Thank you for your trust and support, it means so much to our team!
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Review from Siobhan M (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It's fantastic to hear how well your son has settled into the toddler room and how much he loves his key worker. Building those strong bonds is such an important part of helping children feel comfortable and supported, and we're so pleased to be working alongside you to support his development.It's great to know that the team has been there to help manage those big emotions and encourage his speech, partnership with parents is so important to us, and we love seeing children grow.We're looking forward to catching up with you at parents' evening soon! Thank you for your kind words and trust in us.
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Review from Amber V (Mother of Child) published on 26 August 2024
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your kind recommendation! It brings us so much joy to know that your child heads to nursery each day with a big smile that's exactly the environment we strive to create. We're also thrilled you enjoyed the recent stay-and-play session; it's wonderful to be able to share those moments with families and show the happiness and comfort your son feels here. Thank you for trusting us, and we look forward to more smiles and special moments ahead!
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The Review Score of 9.9 (9.872) out of 10 for Ashbourne Day Nurseries at Orton Southgate is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Ashbourne Day Nurseries at Orton Southgate is calculated as follows: ( (137 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Orton Southgate is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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