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The Croft Nurseries - Chapelton has a Review Score of 8.6 (8.645) out of 10, based on 5 reviews in the last 2 years. Over all time The Croft Nurseries - Chapelton has 5 reviews.
Review from M L (Mother of Child) published on 19 March 2025
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Reply from Fraser Sangster, Nursery Manager at The Croft Nurseries - Chapelton
Thank you for taking time to review our nursery. It is lovely to hear that you have found the admission and transition for your daughter to the nursery a smooth and positive experience.
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Review from Claire S (Mother of Child) published on 4 December 2024
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Review from Natalie C (Mother of Child) published on 4 December 2024
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Reply from Fraser Sangster, Nursery Manager at The Croft Nurseries - Chapelton
Thank you for taking the time to review our nursery. Its great to hear such wonderful feedback and we are so pleased your children have a great experience at The Croft Nurseries. Regarding your comment on our owner, we have now changed hands and are part of the Bright Stars collection of nurseries. While our nursery remains the same with our individuality and ethos our owners have now changed. Thank you again for taking the time to review we really appreciate it.
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Review from R D (Mother of Child) published on 18 October 2024
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Review from S L (Mother of Child) published on 15 October 2024
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The Review Score of 8.6 (8.645) out of 10 for The Croft Nurseries - Chapelton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for The Croft Nurseries - Chapelton is calculated as follows: ( (52 Excellents x 5) + (8 Goods x 4) ) ÷ 60 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.778 Points relating to the number of positive Reviews for The Croft Nurseries - Chapelton is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 5 Positive Reviews ÷ 18 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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