N Family Club - Hove has a Review Score of 8.5 (8.508) out of 10, based on 4 reviews in the last 2 years. Over all time N Family Club - Hove has 4 reviews.
Review from Laura G (Mother of Child) published on 1 May 2025
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Reply from Helen, Nursery Manager at N Family Club - Hove
Thank you so much for your kind words and lovely review! We're so pleased to hear that you've had such a positive experience with our nursery. It means a lot to us to know that your child feels happy, supported, and engaged in their learning and play. Our team works hard to create a nurturing and stimulating environment for every child, and your feedback truly encourages us. We're grateful for your trust and continued support, and we look forward to many more wonderful moments ahead! All the best the team at N Family Hove
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Review from Benedict Y (Father of Child) published on 29 April 2025
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Reply from Helen, Nursery Manager at N Family Club - Hove
Thank you for your lovely review! We're so glad to hear your child is enjoying their time with us. It means a lot to know our efforts are making a positive impact. We appreciate your support and look forward to more wonderful moments together!All the best the team at N Family Hove
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Review from Kae Y (Mother of Child) published on 29 April 2025
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Reply from Helen, Nursery Manager at N Family Club - Hove
Thanks so much for the lovely review! We're really happy to hear your child is enjoying nursery. It means a lot to us-looking forward to more fun times ahead!All the best, Helen & the team at N Family Hove
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Review from Joshua S (Father of Child) published on 17 April 2025
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Reply from Georgia Meyer, Front of House Manager at N Family Club - Hove
Thank you for your wonderful review. We are so happy that your daughter has settled well with us and is thriving.
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The Review Score of 8.5 (8.508) out of 10 for N Family Club - Hove is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for N Family Club - Hove is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.508 Points relating to the number of positive Reviews for N Family Club - Hove is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 number of registered child places is 30. 4 Positive Reviews ÷ 30 = 0.133
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2021
Helen’s early years career spans 23 years. Most recently, she was the nursery manager of an Outstanding nursery, a role she held for 13 years. She’s committed to ensuring that all the children at N are given the support, experiences and opportunities they need to reach their full potential.
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