The Frantastic Pre-School Reviews (19)
The Frantastic Pre-School has a Review Score of 10 (9.960) out of 10, based on 19 reviews in the last 2 years. Over all time The Frantastic Pre-School has 19 reviews.
Review from Hayley M (Mother of Child) published on 14 April 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your lovely rev iew! We are pleased that staff communicate well with you and they are approachable. Hopefully the introduction of the new app helps keeping in touch and getting updates on what the children are doing whilst in our care.
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Review from Matthew S (Grandfather of Child) published on 8 April 2025
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5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your five star review! I am glad to hear that you feel your grandchild is learning new things, is safe and well cared for at the setting.
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Review from E H (Mother of Child) published on 7 April 2025
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5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your five star review! We are extremely grateful to our staff who ensure that the children are well cared and enjoy thier time with us!
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Review from Nina C (Mother of Child) published on 7 April 2025
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5.0 out of 5
Each caregiver is unique, full of valuable insights, and considers each child's needs. The app is also convenient for communication about attendance and learning.
A special thank you to the managers for their excellent management, maintaining order, cleanliness, and professionalism. Thank you to all the wonderful caregivers and managers for your outstanding work!
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Review from R K (Mother of Child) published on 7 April 2025
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5.0 out of 5
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Review from L T (Mother of Child) published on 7 April 2025
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5.0 out of 5
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Review from W R (Grandmother of Child) published on 7 April 2025
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5.0 out of 5
Thankyou guys xx
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Review from Nina D (Mother of Child) published on 7 April 2025
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5.0 out of 5
My children love going to Frantastic and have come in leaps and bounds since doing so.
I fully trust all the staff and find them all very helpful, professional, friendly, and polite, they all go above and beyond with all the
I would highly reccomend Frantastic to anyone wanting to send their child to nursery.
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Review from Louise C (Mother of Child) published on 7 April 2025
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5.0 out of 5
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Review from Tricia S (Mother of Child) published on 1 April 2025
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5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your review! It is always a testiment to the setting when a family choses to attned again with thier other children. I am glad that you are hearing all about your little ones day when she goes home!
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Review from Gabrielle M (Mother of Child) published on 1 April 2025
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5.0 out of 5
My daughter absolutely loves going to nursery, sometimes telling me off for picking her up early because she was having so much fun. All the staff are amazing with the children, clean building, lots of activities inside and out and most importantly; a happy little girl
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your lovely review - we are delighted that your little one enjoys coming to the preschool!
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Review from Heather M (Mother of Child) published on 31 March 2025
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5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
The best feedback is always that of those who matter the most and that's the children! We are delighted to hear that they have had a great exprience with the setting and the staff. We are pleased that you felt the confidence to entrust Frantastic with your second child too!
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Review from J C (Foster Parent of Child) published on 28 March 2025
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5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
We are so pleased that your little one comes in to the setting ready for the day and giving you great feedback about his day! Thank you for your lovely feedback about the staff - we are lucky to have well established team who genuinely care for all of the children.
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Review from Simone T (Mother of Child) published on 28 March 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your review. We are pleased to hear that your little one is doing well at the setting and you can see progression. We do have a small, dedicated team who work well together to help children grow and develop.
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Review from S L (Mother of Child) published on 24 March 2025
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5.0 out of 5
Each and every member of staff I have had the pleasure to speak to has always been so kind and always made my son feel very welcome.
My mind was put at ease
Thank you for everything and I'll be sad when he leaves in July.
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for trusting Frantastic and our staff with your little one. We appreciate that it is difficult to leave children for the first time and the staff are considerate of this for both the children and the families.
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Review from Kayley B (Mother of Child) published on 24 March 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your lovely review! We are very fortunate to have wonderful, dedicated staff who put the children at the heart of everything they do. I am pleased your little one is happy being with us and it must be so reassuring for you to know she is welcomed.
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Review from Lara T (Mother of Child) published on 18 March 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your review. We are delighted to hear that your child shares lots of news of what her day looks like. I will let the staff know that they are amazng too!
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Review from Emma T (Grandmother of Child) published on 17 March 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your review! We are glad to hear that your granddaughter is having a positive experience with us. We are very fortunate to have long-standing staff at the setting who have strong bonds with the children.
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Review from E C (Mother of Child) published on 17 March 2025
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Overall Experience
5.0 out of 5
Reply from Richelle Cook, Director at The Frantastic Pre-School
Thank you for your lovely review. We are extremely lucky to have a dedicated, caring team at the setting who have been with the pre-school for a number of years. I am pleased to hear that you can see positive developments in your child's learning and confidence!
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Overview of Review Score
The Review Score of 10 (9.960) out of 10 for The Frantastic Pre-School is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.960 for The Frantastic Pre-School is calculated as follows: ( (214 Excellents x 5) + (9 Goods x 4) ) ÷ 223 Ratings = 4.96
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Frantastic Pre-School is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 number of registered child places is 4.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.