Submit a Review for Bright Horizons Canada Square Day Nursery and Preschool
20 Canada Square, Canary Wharf, London, E14 5NN
View Full Details of Bright Horizons Canada Square Day Nursery and PreschoolLatest Reviews for Bright Horizons Canada Square Day Nursery and Preschool
13 January 2025
My daughter is 3 years old and attends this preschool and we've had such a positive experience! She's always happy and excited to go and it's clear she enjoys her time there. The preschool has been wonderful in helping her learn so many new things, like counting numbers, the alphabet and more. It's great to see her growing and thriving in such a nurturing and supportive environment. I highly recommend this preschool!
29 November 2024
My son has been attending this nursery since he was 1 and he will be 4 soon. The setting, the staff, the care, the management have all been excellent throughout the years.
29 November 2024
Excellent nursery all round, all the staff are very warm and welcoming. They take excellent care of my daughter and she's always excited to go to nursery.
29 November 2024
My son has been attending this nursery for seven months now and I have noticed huge developments in him, all of which are positive and down to the great effort put in by the nursery staff who care for him. He clearly really enjoys going into nursery which demonstrates the love, care and joy the nursery instils in his upbringing. He has exposure to a wide range of activities on the days he is in, each of which aids development of multiple senses/concepts. The nursery management is equally brilliant at their job and is extremely responsive and flexible to help cater for our needs (particularly with difficult working weeks). I would highly recommend this nursery to any parent looking to enrol their child at a nursery.
21 November 2024
All staff at this nursery are warm, caring and friendly. They provide a safe environment for my child to play, learn and grow with other children. I believe this is due to the fact that her caretakers take the extra effort to build a relationship with her. My daughter has shown growth in communication skills and fine motor skills such as the ability to dress independently i.e. wearing her socks, shoes and pants.
15 August 2024
My child has been attending 2 days a week since May 2024. We couldn't be happier with the care and attention he receives. They do lovely activities with the kids, know their personalities, and encourage the children to develop different skills. Staff communicate well and thoroughly with parents. We receive multiple updates on what our child has been doing, working on, his interests, and what skills he is developing. Honestly, Couldn't be happier!
01 May 2024
A great nursery for our little one. The staff are all welcoming and always happy! The social development of our little one has been tremendous. We wouldn’t change it! Very happy and sure we got the right place for our little one.
30 April 2024
Couldn’t be happier with the nursery, it’s a perfect place for any child to learn and grow whilst they enjoy day to day life, meeting new friends and learning new skills. All the staff are kind and friendly, we get updates constantly throughout the day about our daughter’s progress and what she has been doing. When we pick up, we also get a daily debrief of everything our daughter has done from her key worker and on our way home, our daughter will tell us everything she has done with her key worker and what she has been taught. Our daughter attends twice a week and she cannot wait to go back every time she leaves. Every time she attends she learns something new; it’s the perfect nursery for any child to attend.
12 April 2024
One of the staff in the office was rude when I pointed out our child's English name was written wrong, and she said to me abruptly, and I quote, "Mistakes happen". Period. The kid's noses are always runny and no one bothers to help them wipe it. Not just our child. When we noticed our child had not eaten because the staff forgot to add it in the app, I asked about it and was told they could not force-feed a child, but I never asked them to do that. That was not even what I was talking about. Why she jumped to that conclusion I don't understand. I noticed a bruise on our child's face, I asked one of the staff what happened and she said it was there when I brought her in which was a lie. When she realised I knew she lied, another staff member came over, apologised and said it happened when the kids were playing. Our child was potty training and whenever she soiled her underwear, the staff would wrap it in a plastic bag with the poo still in it and put it in her school bag. Not hygienic.
28 March 2024
My husband and I are very happy with this nursery. They are extremely professional, human, kind and friendly. The management is fantastic and always reachable and open to talk about any points you may have. Not only do they listen to you as they are also very efficient about any requests you have. The staff are also excellent and they do care about your child. They are very professional and give you peace of mind and heart! Also, they are very experienced and know what they are doing. In short, we couldn’t be happier with the choice we made. A big thank to the whole team of this beloved nursery which is a second home for us!
26 March 2024
Fantastic staff and a great environment for our little one. The staff at Bright Horizons are amazing and we know our son is in very capable and safe hands from the moment he gets dropped off. Management conveys information well and the app is updated frequently throughout the day so we can snoop on what our toddler has been eating throughout the day as well as being informed of his nap time. Our son loves going into nursery which is one of the biggest indicators of what a great nursery this is and he has lots of fun doing different activities every day.
26 March 2024
Our son has attended BH nursery at Canada Square since Jan 2023. He joined Baby Room 2 when he was 14months old. He is currently in Toddler 1 about to transition to Toddler 2. We rate the staff / carers and the facility very highly. Whenever we have had any concerns they have been addressed efficiently. The caters and staff will go out of their way to help in any way they can. They have also been very loving towards my newborn daughter who will be joining the nursery in Nov 2024. Thanks to all the carers and staff who have been taking such excellent care of my son.
26 March 2024
I am so happy that my child attends Bright Horizons Canada Square. My only wish is that I had been able to get her in sooner. My daughter has some speech and communication delays and the team has been brilliant. I feel safe leaving my daughter with the team and confident that every day she is getting excellent care and attention. The little touches here and there such as events, parties, card making and inclusion days really make us feel welcome. I will be sad to leave when she starts school. Very supportive team and extremely well-trained staff. It is very clean too and my child is rarely sick unlike the last nursey she attended she was always poorly as it wasn't very clean.
21 March 2024
As a family, we feel listened to and cared for. We have full trust in the staff (that includes the chefs) and of course the amazing management team. Our son is very happy, safe and constantly learning! We love he is encouraged to be himself.
14 March 2024
Great nursery with the most lovely staff who provide great care, attention and entertainment for our little one. Good facilities with the large indoor garden and sensory room, for when the weather is not great. We are very pleased and would recommend it to other parents too.
14 March 2024
Excellent activities. Good indoor garden. Walks outside weather permitting. Good updates on the app. Very accommodating with allergies. The staff are very friendly and always willing to ask questions. Son really enjoys nursery and has settled in really well.
20 September 2023
We are very happy with the services of the Bright Horizons, Canada Square. Our son is absolutely thriving there, and loves all the different activities that are created for the toddlers on a daily basis.
19 September 2023
My daughter joined the baby room in 2021 and has been with the nursery since then. She is in pre-school now. Throughout her journey, she has had fantastic teachers to take care of her, make her comfortable and confident and teach her new things. She is very good with numbers, alphabets and is confident when she speaks at home and with our friends outside. We have had our 2nd baby now and our preference is Canada Square again.
16 September 2023
My daughter has attended Bright Horizons Canada Square full-time for one and a half years now (she joined at 8 months old). We have had a uniformly positive experience here, and we think very highly of the carers and the front office staff. We can see how quickly our child is advancing in her development from the constant activity and socializing she enjoys, and she will be more than prepared when it's time for school. Whenever we have a question or concern, it is addressed quickly and kindly. While there isn't any outdoor space in this setting, the children are brought outside for walks and to the local green spaces whenever possible. Comparing our experiences to those of friends with children at other nurseries, we seem to be the happiest!
16 September 2023
Excellent people and great facilities. I would highly recommend this branch for parents to consider for their child’s overall development. Food is also excellent and a lot of thought is gone into the nutritional aspects of the meals.
Latest Reviews for Bright Horizons Canada Square Day Nursery and Preschool
13 January 2025
My daughter is 3 years old and attends this preschool and we've had such a positive experience! She's always happy and excited to go and it's clear she enjoys her time there. The preschool has been wonderful in helping her learn so many new things, like counting numbers, the alphabet and more. It's great to see her growing and thriving in such a nurturing and supportive environment. I highly recommend this preschool!
29 November 2024
My son has been attending this nursery since he was 1 and he will be 4 soon. The setting, the staff, the care, the management have all been excellent throughout the years.
29 November 2024
Excellent nursery all round, all the staff are very warm and welcoming. They take excellent care of my daughter and she's always excited to go to nursery.
29 November 2024
My son has been attending this nursery for seven months now and I have noticed huge developments in him, all of which are positive and down to the great effort put in by the nursery staff who care for him. He clearly really enjoys going into nursery which demonstrates the love, care and joy the nursery instils in his upbringing. He has exposure to a wide range of activities on the days he is in, each of which aids development of multiple senses/concepts. The nursery management is equally brilliant at their job and is extremely responsive and flexible to help cater for our needs (particularly with difficult working weeks). I would highly recommend this nursery to any parent looking to enrol their child at a nursery.
21 November 2024
All staff at this nursery are warm, caring and friendly. They provide a safe environment for my child to play, learn and grow with other children. I believe this is due to the fact that her caretakers take the extra effort to build a relationship with her. My daughter has shown growth in communication skills and fine motor skills such as the ability to dress independently i.e. wearing her socks, shoes and pants.
15 August 2024
My child has been attending 2 days a week since May 2024. We couldn't be happier with the care and attention he receives. They do lovely activities with the kids, know their personalities, and encourage the children to develop different skills. Staff communicate well and thoroughly with parents. We receive multiple updates on what our child has been doing, working on, his interests, and what skills he is developing. Honestly, Couldn't be happier!
01 May 2024
A great nursery for our little one. The staff are all welcoming and always happy! The social development of our little one has been tremendous. We wouldn’t change it! Very happy and sure we got the right place for our little one.
30 April 2024
Couldn’t be happier with the nursery, it’s a perfect place for any child to learn and grow whilst they enjoy day to day life, meeting new friends and learning new skills. All the staff are kind and friendly, we get updates constantly throughout the day about our daughter’s progress and what she has been doing. When we pick up, we also get a daily debrief of everything our daughter has done from her key worker and on our way home, our daughter will tell us everything she has done with her key worker and what she has been taught. Our daughter attends twice a week and she cannot wait to go back every time she leaves. Every time she attends she learns something new; it’s the perfect nursery for any child to attend.
12 April 2024
One of the staff in the office was rude when I pointed out our child's English name was written wrong, and she said to me abruptly, and I quote, "Mistakes happen". Period. The kid's noses are always runny and no one bothers to help them wipe it. Not just our child. When we noticed our child had not eaten because the staff forgot to add it in the app, I asked about it and was told they could not force-feed a child, but I never asked them to do that. That was not even what I was talking about. Why she jumped to that conclusion I don't understand. I noticed a bruise on our child's face, I asked one of the staff what happened and she said it was there when I brought her in which was a lie. When she realised I knew she lied, another staff member came over, apologised and said it happened when the kids were playing. Our child was potty training and whenever she soiled her underwear, the staff would wrap it in a plastic bag with the poo still in it and put it in her school bag. Not hygienic.
28 March 2024
My husband and I are very happy with this nursery. They are extremely professional, human, kind and friendly. The management is fantastic and always reachable and open to talk about any points you may have. Not only do they listen to you as they are also very efficient about any requests you have. The staff are also excellent and they do care about your child. They are very professional and give you peace of mind and heart! Also, they are very experienced and know what they are doing. In short, we couldn’t be happier with the choice we made. A big thank to the whole team of this beloved nursery which is a second home for us!
26 March 2024
Fantastic staff and a great environment for our little one. The staff at Bright Horizons are amazing and we know our son is in very capable and safe hands from the moment he gets dropped off. Management conveys information well and the app is updated frequently throughout the day so we can snoop on what our toddler has been eating throughout the day as well as being informed of his nap time. Our son loves going into nursery which is one of the biggest indicators of what a great nursery this is and he has lots of fun doing different activities every day.
26 March 2024
Our son has attended BH nursery at Canada Square since Jan 2023. He joined Baby Room 2 when he was 14months old. He is currently in Toddler 1 about to transition to Toddler 2. We rate the staff / carers and the facility very highly. Whenever we have had any concerns they have been addressed efficiently. The caters and staff will go out of their way to help in any way they can. They have also been very loving towards my newborn daughter who will be joining the nursery in Nov 2024. Thanks to all the carers and staff who have been taking such excellent care of my son.
26 March 2024
I am so happy that my child attends Bright Horizons Canada Square. My only wish is that I had been able to get her in sooner. My daughter has some speech and communication delays and the team has been brilliant. I feel safe leaving my daughter with the team and confident that every day she is getting excellent care and attention. The little touches here and there such as events, parties, card making and inclusion days really make us feel welcome. I will be sad to leave when she starts school. Very supportive team and extremely well-trained staff. It is very clean too and my child is rarely sick unlike the last nursey she attended she was always poorly as it wasn't very clean.
21 March 2024
As a family, we feel listened to and cared for. We have full trust in the staff (that includes the chefs) and of course the amazing management team. Our son is very happy, safe and constantly learning! We love he is encouraged to be himself.
14 March 2024
Great nursery with the most lovely staff who provide great care, attention and entertainment for our little one. Good facilities with the large indoor garden and sensory room, for when the weather is not great. We are very pleased and would recommend it to other parents too.
14 March 2024
Excellent activities. Good indoor garden. Walks outside weather permitting. Good updates on the app. Very accommodating with allergies. The staff are very friendly and always willing to ask questions. Son really enjoys nursery and has settled in really well.
20 September 2023
We are very happy with the services of the Bright Horizons, Canada Square. Our son is absolutely thriving there, and loves all the different activities that are created for the toddlers on a daily basis.
19 September 2023
My daughter joined the baby room in 2021 and has been with the nursery since then. She is in pre-school now. Throughout her journey, she has had fantastic teachers to take care of her, make her comfortable and confident and teach her new things. She is very good with numbers, alphabets and is confident when she speaks at home and with our friends outside. We have had our 2nd baby now and our preference is Canada Square again.
16 September 2023
My daughter has attended Bright Horizons Canada Square full-time for one and a half years now (she joined at 8 months old). We have had a uniformly positive experience here, and we think very highly of the carers and the front office staff. We can see how quickly our child is advancing in her development from the constant activity and socializing she enjoys, and she will be more than prepared when it's time for school. Whenever we have a question or concern, it is addressed quickly and kindly. While there isn't any outdoor space in this setting, the children are brought outside for walks and to the local green spaces whenever possible. Comparing our experiences to those of friends with children at other nurseries, we seem to be the happiest!
16 September 2023
Excellent people and great facilities. I would highly recommend this branch for parents to consider for their child’s overall development. Food is also excellent and a lot of thought is gone into the nutritional aspects of the meals.