Submit a Review for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
62 Claremont Road, Surbiton, KT6 4RH
View Full Details of Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadLatest Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
12 February 2025
The best nursery ever. The staff are doing their best and beyond for the kids. My child is happy and safe here. The nursery is very clean with a lot of toys and books which are cleaned regularly, also the sleeping sheets are washed regularly and they change diapers for the kids very frequently. They do a lot of activities for the kids (education, music classes, dancing, singing, PE, arts and crafts) plus taking them in outings and forest classes. Really the best nursery!
13 January 2025
This is our second time around with No.62 Dicky Birds after my daughter left in 2023. My son is now in the baby room and loving his time in nursery. Both children settled in really quickly and enjoying going in and I credit the wonderful staff there for that. The activities are always engaging and well thought out. We love Dicky Birds truly a safe, loving home-from home setting.
18 March 2024
My daughter loves going into nursery and doesn’t want to leave. She learns so much, talks about their outings and the people that work there with joy. Food is varied and nutritious too. I enjoy the ad-hoc observations recorded on the app and really do feel the staff “know her”. There are three rooms and she is now in the oldest one. This room has a lot more children to staff, so I can’t comment yet on how accurate/helpful the observations and how the pre-schooler aspect works. I have another child attending in a few months and despite moving house, I wanted my baby daughter to attend here as well as I could feel safe that she will be cared for well. There is a community with other parents too. However, the fees are very high compared to the area, have been raised twice in a tax year and again this month ahead of increased “free” hours, the sibling discount reduced. I feel this is unsustainable for us, is a failure of head office (not local nursery management) and feel taken advantage of.
20 February 2024
We cannot rate Dicky Birds Claremont Road highly enough, it’s like a big family and we couldn’t be happier we chose it as the nursery for our 2 children. They are both thriving and after experiencing some time at another nursery prior to attending Dicky Birds the difference is huge. The manager is fantastic, as are all of the staff and we wouldn’t hesitate to recommend the nursery to anyone. I have given the outdoor space a 4 star as the garden isn’t the biggest but they use the space really well and the kids seem to love it. They also go on outings regularly and still do a lot of outdoor activities like planting etc so I don’t actually think the limited size of the garden actually has any negative impact.
20 February 2024
We are so happy with Dicky Birds Claremont Road. My Son has been in all 3 classes and I’ve cried each one he has left as the staff are so wonderful and he is always happy to attend. I recommend them to all I know with children under 5.
20 February 2024
The staff at the nursery are outstanding and our little one really enjoys going there. Also learning and education are great. The downside is the amount of outdoor time the children get. For several months there were no outings happening due to equipment being faulty. Some days they won’t even go outside at all, though the weather would permit. For wet days we provide change clothes which barely get used. Another area of improvement can be the routine of washing hands and hygiene. When we drop off our little one the handwashing is done in under 5 seconds and that is way too little to ensure the hands are clean. I wish there would be more attention to that, so viruses and bacteria wouldn’t spread that fast. Otherwise, this nursery is one of the best we have seen in our neighbourhood, especially down to the staff!
20 February 2024
Just felt compelled to write another review about my daughter’s nursery as she transitions into Emus, the oldest of the three rooms. Once again, the care provided is second to none. The staff in Swans and now in Emus are excellent, and my daughter couldn’t enjoy going in more! I’d absolutely recommend Dicky Birds as a place to send your child.
03 January 2024
I’m so thrilled to have come across Dicky Birds Nursery after relocating from Australia. I was desperate to find the perfect family feel environment for my daughter who was missing her friends and family back home. As soon as I set foot in this gorgeous nursery I knew this was the place. The staff are all amazing and my otherwise shy little girl settled quickly with the kind carers. On top of that, the group of children and their parents are also truly lovely. Everyone makes time to catch up outside of the nursery and the staff at Dicky Birds also make an effort to have multiple social events throughout the year to bring everyone together. On top of all this the staff has also offered invaluable support and resources to ourselves as parents when we’ve needed them. They have really gone above and beyond. It’s quite a remarkable little community to be a part of.
12 December 2023
Our daughter has been at the nursery since she turned one and we are very pleased with the care she has received both as a Duckling and now as a Swan. The staff work so hard to look after the children and cater to their individual needs when needed. The staff and management team have always been accommodating and approachable. There are also plenty of regular fun and stimulating activities for the children. We are so happy that we chose Dicky Birds and this particular nursery.
11 December 2023
Great team, collaborative and knowledgeable. They listen to feedback and take action so that the care they provide meets parents' expectations and offers consistency for the child. Good facilities and learning opportunities and a higher-than-average food menu on offer!
04 December 2023
Kind, professional, intelligent staff. You get a sense immediately you’re in a friendly and welcoming space. The manager is passionate and enthusiastic and very easy to talk to. The staff are so caring and hard working. Lots to keep little ones busy with and varied activities, keeping the children active, reading, art, and closely supporting development are high priority!
02 November 2023
We are pleased with the level of care our children are experiencing at Dicky Bird Nursery. She is happy and enjoying her time at the nursery. She has plenty of learning opportunities. The environment is safe and all staff are friendly and caring. Big thank you to all of them.
02 November 2023
Our son has been with the A-Team at Dicky Birds for over two years now, and we couldn't be happier with his entire experience. His journey began in the Ducklings Room and the ducklings team, from minute one we felt he was cared for and nurtured and ultimately loved by his key worker and support network which gave us great comfort being new parents. He then entered into the Swans with all of the brilliant team. He was equally cared for and developed carefully and with love and patience. He loves Dicky Birds. He talks about his support by name and with affection, and that, more than anything is validation for us that we made the right decision in choosing Dicky Birds Claremont Road. Our son has just moved up to Emu`s and is enthusiastically attending his days there with lots of stories about his experiences already. A huge thank you to each and every one, you deserve all the plaudits.
02 November 2023
Our child has been attending Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road, since March 2023. We have been extremely satisfied with the way our child was supported as a new starter and the care and love that the staff are showing to our child. Management has been extremely helpful and accommodating when we needed help with different things, and they are committed to ensuring the best quality of care is provided in their nursery. They keep going in and out of the classes, and they develop a personal relationship with our children. Highly recommended!
12 September 2023
Our son has been at Dicky Birds for over a year, first in the Ducklings and now in the Swans room. We have been really impressed by the management who have been so responsive and supportive in every communication and went above and beyond to help him settle in. The staff in the Swans room in particular have been so brilliant - warm, kind, caring - everything you could wish for in a nursery. Our son clearly enjoys his nursery days, we love the fact there is plenty of time outside in the garden and on outings, and he is learning so much and gaining so many new skills.
02 June 2023
We have had two children in Dicky Birds Day Nursery and Preschool and this summer will be the end of a 7 year relationship - the kids have loved it there and we have been very pleased with the nursery. Staff are great, they feed the kids well and all the children seem very bright and happy. Would not hesitate to recommend as a nursery. Thank you Dicky Birds staff for all the kindness shown to my kids
27 April 2023
Dicky Birds is the most wonderful nursery. Both my son and daughter have attended from 9 months old. The care and attention the entire team provides are excellent. The nursery has a really lovely atmosphere. My daughter loves the forest school trips too.
13 April 2023
Caring staff who really take the time to give children what they need. Excellent service, really could not be happier. When I pick my child up she always looks happy and is engaged with whatever activities the nursery has provided.
13 April 2023
They provide a good standard of care and friendly staff. There is also a nice variety of activities for the children, including regular outings and take-home crafts like baking and artwork. I was impressed that they include farm visits and occasional educational show-and-tell presenters.
10 April 2023
My son attends the Dicky Birds Nursery and we couldn't be happier with the environment and services provided. Our boy runs every day to go to the nursery and can't wait to see his teachers and friends. The curriculum is very diverse, the facilities are super clean and tidy and also the food is really balanced and tasty. All the staff are really knowledgeable and friendly and truly care for the children.
Latest Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
12 February 2025
The best nursery ever. The staff are doing their best and beyond for the kids. My child is happy and safe here. The nursery is very clean with a lot of toys and books which are cleaned regularly, also the sleeping sheets are washed regularly and they change diapers for the kids very frequently. They do a lot of activities for the kids (education, music classes, dancing, singing, PE, arts and crafts) plus taking them in outings and forest classes. Really the best nursery!
13 January 2025
This is our second time around with No.62 Dicky Birds after my daughter left in 2023. My son is now in the baby room and loving his time in nursery. Both children settled in really quickly and enjoying going in and I credit the wonderful staff there for that. The activities are always engaging and well thought out. We love Dicky Birds truly a safe, loving home-from home setting.
18 March 2024
My daughter loves going into nursery and doesn’t want to leave. She learns so much, talks about their outings and the people that work there with joy. Food is varied and nutritious too. I enjoy the ad-hoc observations recorded on the app and really do feel the staff “know her”. There are three rooms and she is now in the oldest one. This room has a lot more children to staff, so I can’t comment yet on how accurate/helpful the observations and how the pre-schooler aspect works. I have another child attending in a few months and despite moving house, I wanted my baby daughter to attend here as well as I could feel safe that she will be cared for well. There is a community with other parents too. However, the fees are very high compared to the area, have been raised twice in a tax year and again this month ahead of increased “free” hours, the sibling discount reduced. I feel this is unsustainable for us, is a failure of head office (not local nursery management) and feel taken advantage of.
20 February 2024
We cannot rate Dicky Birds Claremont Road highly enough, it’s like a big family and we couldn’t be happier we chose it as the nursery for our 2 children. They are both thriving and after experiencing some time at another nursery prior to attending Dicky Birds the difference is huge. The manager is fantastic, as are all of the staff and we wouldn’t hesitate to recommend the nursery to anyone. I have given the outdoor space a 4 star as the garden isn’t the biggest but they use the space really well and the kids seem to love it. They also go on outings regularly and still do a lot of outdoor activities like planting etc so I don’t actually think the limited size of the garden actually has any negative impact.
20 February 2024
We are so happy with Dicky Birds Claremont Road. My Son has been in all 3 classes and I’ve cried each one he has left as the staff are so wonderful and he is always happy to attend. I recommend them to all I know with children under 5.
20 February 2024
The staff at the nursery are outstanding and our little one really enjoys going there. Also learning and education are great. The downside is the amount of outdoor time the children get. For several months there were no outings happening due to equipment being faulty. Some days they won’t even go outside at all, though the weather would permit. For wet days we provide change clothes which barely get used. Another area of improvement can be the routine of washing hands and hygiene. When we drop off our little one the handwashing is done in under 5 seconds and that is way too little to ensure the hands are clean. I wish there would be more attention to that, so viruses and bacteria wouldn’t spread that fast. Otherwise, this nursery is one of the best we have seen in our neighbourhood, especially down to the staff!
20 February 2024
Just felt compelled to write another review about my daughter’s nursery as she transitions into Emus, the oldest of the three rooms. Once again, the care provided is second to none. The staff in Swans and now in Emus are excellent, and my daughter couldn’t enjoy going in more! I’d absolutely recommend Dicky Birds as a place to send your child.
03 January 2024
I’m so thrilled to have come across Dicky Birds Nursery after relocating from Australia. I was desperate to find the perfect family feel environment for my daughter who was missing her friends and family back home. As soon as I set foot in this gorgeous nursery I knew this was the place. The staff are all amazing and my otherwise shy little girl settled quickly with the kind carers. On top of that, the group of children and their parents are also truly lovely. Everyone makes time to catch up outside of the nursery and the staff at Dicky Birds also make an effort to have multiple social events throughout the year to bring everyone together. On top of all this the staff has also offered invaluable support and resources to ourselves as parents when we’ve needed them. They have really gone above and beyond. It’s quite a remarkable little community to be a part of.
12 December 2023
Our daughter has been at the nursery since she turned one and we are very pleased with the care she has received both as a Duckling and now as a Swan. The staff work so hard to look after the children and cater to their individual needs when needed. The staff and management team have always been accommodating and approachable. There are also plenty of regular fun and stimulating activities for the children. We are so happy that we chose Dicky Birds and this particular nursery.
11 December 2023
Great team, collaborative and knowledgeable. They listen to feedback and take action so that the care they provide meets parents' expectations and offers consistency for the child. Good facilities and learning opportunities and a higher-than-average food menu on offer!
04 December 2023
Kind, professional, intelligent staff. You get a sense immediately you’re in a friendly and welcoming space. The manager is passionate and enthusiastic and very easy to talk to. The staff are so caring and hard working. Lots to keep little ones busy with and varied activities, keeping the children active, reading, art, and closely supporting development are high priority!
02 November 2023
We are pleased with the level of care our children are experiencing at Dicky Bird Nursery. She is happy and enjoying her time at the nursery. She has plenty of learning opportunities. The environment is safe and all staff are friendly and caring. Big thank you to all of them.
02 November 2023
Our son has been with the A-Team at Dicky Birds for over two years now, and we couldn't be happier with his entire experience. His journey began in the Ducklings Room and the ducklings team, from minute one we felt he was cared for and nurtured and ultimately loved by his key worker and support network which gave us great comfort being new parents. He then entered into the Swans with all of the brilliant team. He was equally cared for and developed carefully and with love and patience. He loves Dicky Birds. He talks about his support by name and with affection, and that, more than anything is validation for us that we made the right decision in choosing Dicky Birds Claremont Road. Our son has just moved up to Emu`s and is enthusiastically attending his days there with lots of stories about his experiences already. A huge thank you to each and every one, you deserve all the plaudits.
02 November 2023
Our child has been attending Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road, since March 2023. We have been extremely satisfied with the way our child was supported as a new starter and the care and love that the staff are showing to our child. Management has been extremely helpful and accommodating when we needed help with different things, and they are committed to ensuring the best quality of care is provided in their nursery. They keep going in and out of the classes, and they develop a personal relationship with our children. Highly recommended!
12 September 2023
Our son has been at Dicky Birds for over a year, first in the Ducklings and now in the Swans room. We have been really impressed by the management who have been so responsive and supportive in every communication and went above and beyond to help him settle in. The staff in the Swans room in particular have been so brilliant - warm, kind, caring - everything you could wish for in a nursery. Our son clearly enjoys his nursery days, we love the fact there is plenty of time outside in the garden and on outings, and he is learning so much and gaining so many new skills.
02 June 2023
We have had two children in Dicky Birds Day Nursery and Preschool and this summer will be the end of a 7 year relationship - the kids have loved it there and we have been very pleased with the nursery. Staff are great, they feed the kids well and all the children seem very bright and happy. Would not hesitate to recommend as a nursery. Thank you Dicky Birds staff for all the kindness shown to my kids
27 April 2023
Dicky Birds is the most wonderful nursery. Both my son and daughter have attended from 9 months old. The care and attention the entire team provides are excellent. The nursery has a really lovely atmosphere. My daughter loves the forest school trips too.
13 April 2023
Caring staff who really take the time to give children what they need. Excellent service, really could not be happier. When I pick my child up she always looks happy and is engaged with whatever activities the nursery has provided.
13 April 2023
They provide a good standard of care and friendly staff. There is also a nice variety of activities for the children, including regular outings and take-home crafts like baking and artwork. I was impressed that they include farm visits and occasional educational show-and-tell presenters.
10 April 2023
My son attends the Dicky Birds Nursery and we couldn't be happier with the environment and services provided. Our boy runs every day to go to the nursery and can't wait to see his teachers and friends. The curriculum is very diverse, the facilities are super clean and tidy and also the food is really balanced and tasty. All the staff are really knowledgeable and friendly and truly care for the children.