Submit a Review for Northcote House Nursery
67-69 Salcott Road, London, SW11 6DQ
View Full Details of Northcote House NurseryLatest Reviews for Northcote House Nursery
10 June 2024
The nursery has greatly improved in recent months. The new nursery manager has been a great addition and she has gone above and beyond even suggesting we go for tax-free childcare that we hadn't been aware of. Really for the area the nursery is the most flexible for people who work - providing all day and all year care.
06 June 2024
Our son has been at Northcote House Nursery since November 2023, and we have been very pleased with the care and attention he has received. In particular the staff in the baby room have been fantastic, and the manager has also been great - very attentive, very engaged with each child. We were very reassured with how well they dealt with our son's egg allergy, and we were also grateful at the flexibility they allowed us at the start. Updates to the app (describing daily activities as well as food, sleep, nappies etc.) are very regular. We had no prior experience of any other nursery, and were a bit nervous initially given some previous reviews, but our experience since November 2023 has been nothing but positive.
29 February 2024
I have been with the nursery since early 2022. It went through a difficult time last year with changes in management and staff - we weren’t sure whether to stick or twist. However, there is now much better consistency in staff, and the manager is very engaged and open to listening to feedback. I have a child in the baby room and the preschool room, and I am really happy with both. Lovely big open rooms to explore, plenty of activities, outdoor space, trips out to local areas, music sessions and most importantly regular caring staff. Disclaimer - I haven’t experienced the new toddler room yet (18m-30m), which is obviously the toughest age to handle but I am optimistic with them in charge.
15 February 2024
My husband and I were on the hunt for a nursery that prioritised children’s safety and well-being. Our son started there when he was 8 months old and has navigated through 2 rooms. Today marks 1 year since he started and what an incredible year it has been. Leaving a young baby is never easy, but the baby room lead and her amazing team made the experience more manageable through the love, kindness, dedication, attention and overall care they showed our son. I knew he was in great hands! 1 year on and even though he has transitioned to the toddler room, his bond with the baby room staff and fellow children of his age range is still so strong - a testament to the nurturing environment he was in. Now as a toddler, in the safe hands of another staff member and her team, he is thriving with all the activities and structure. A huge thanks to the manager and NH for their continued hard work and dedication to all the children who walk through their door. A fantastic nursery, run by caring and thoughtful staff!
30 January 2024
We are so happy with Northcote House. My daughter, who is 2 is delighted to attend every day; she rushes in and is greeted by such a lovely, friendly and caring team. She’s made friends and actively enjoys and looks forward to all the activities they provide. The nursery makes to huge effort to make each day different and exciting for the children. My daughter loves the messy play and the activities, including trips. We highly recommend Northcote House!
29 January 2024
After a fairly recent change in management of the nursery, we have seen some improvements at Northcote House Nursery. The main thing for me as a parent is to see my child happily arriving each day, eager to greet the staff and other children. My child has received wonderful care from her key worker since she joined the nursery as a baby. The staff at the nursery work really hard and the children always seem really happy! We love the team at Northcote House!
25 January 2024
We have been with the nursery for two and a half years and in that time have seen a lot of changes, and some very mixed results. I am pleased to say that we are now very happy with the nursery, and would single out the nursery manager's leadership as a key factor. She has listened to parents and implemented our feedback (e.g reinstating early drop-off). She communicates clearly and proactively and follows up. She gives an amazing welcome every morning and has implemented lots of lovely touches to improve the experience. Staff and children seem happy and motivated (not always the case historically). She brings positive energy and a can-do attitude. The kids are happy and stimulated and learning. Would encourage management to keep supporting the nursery manager in her campaign to continually improve, and keep seeking feedback from parents. Only other point is invoices could be clearer in terms of itemisation. Keep up the good work!
19 January 2024
My daughter is very happy at pre-school. She loves seeing her friends and teachers and all the different activities she participates in, especially the Playball and Music sessions. The manager and staff are very caring and passionate about the learning and development journeys of the children. Thank you for all your hard work!
15 January 2024
Since the management change last summer, we have seen such a wonderful transformation at the nursery. The team has been so thoughtful about how to make the nursery lovely and welcoming every morning, with varied activities, competent and friendly staff and good communication with parents. I love to see everything the kids get up to every day on the app and our son is incredibly happy to come in each day.
09 October 2023
The nursery has been through some challenging times, with staff rotations and multiple changes, especially in the baby room last year. The current management’s extremely hard work in the summer of 2023 has warranted an extraordinary change and I’ve been very happy with the care in the latest months. The care providers are very attentive and caring towards children, offer them exciting and varied developmental opportunities daily and clearly have a plan and structure in place. I also appreciate the healthy menu that the children are provided with. The managers are absolute stars.
25 September 2023
My experience with the nursery was disappointing. Initially promising, it deteriorated after key staff left, leading to high turnover, inconsistent care and constantly changing agency staff. Despite multiple meetings with the area manager, staff turnover continued. Not to mention the new manager was later under investigation and all the area manager said - it wasn't related to childcare. To be fair, the permanent staff genuinely tried, but the company running the nursery offered little support, prioritizing profit over childcare. Shockingly, this nursery is the most expensive in the area while providing minimal value for such high fees. My biggest regret is not switching sooner. My daughter's development and well-being improved immensely after the change. Near the end, she cried during drop-offs but the staff were too overwhelmed to help her settle down, plus the merger of toddler and pre-toddler rooms left older children neglected. Hope my feedback can serve as a warning to other parents.
08 July 2022
Our son has been full-time in Northcote House for more than a year. We could not be happier with Northcote House. Our son loves it there and looks forward to the start of the day every day. The staff are excellent, professional and friendly. Our son is developing so much due to the care and activities carried out. I would highly recommend Northcote House Nursery.
08 November 2021
My child goes to Northcote House and I cannot emphasise how caring they are towards her! The staff are brilliant and the bond between my daughter and them is so special. It makes me really happy dropping her off every day and seeing how ecstatic she is about seeing not just her friends but the carers too! What I also love about Northcote House is that they listen to me and when I ask anything of them they always deliver and go above and beyond. It really does feel like you’re part of a family and a community. My daughter has come so far and has learned so much being there, I’m so proud of her and thankful for them.
25 October 2021
Wonderful nursery. My little boy has been in both pre-nursery and nursery classes so far and he absolutely loves it. Fantastic range of activities, he brings home all sorts of artwork, food he has baked, smoothies he's made, etc. Outings to the common, playground, library and shops to buy ingredients. A great all-around experience. Sweet free-flow garden too with all sorts of trikes and ride-on toys. Structured educational play combined with free play is excellent. All staff are energetic, smiley and very caring, led by the wonderful manager. Thank you Northcote House!
06 July 2021
Excellent nursery with highly skilled and caring staff and a fabulous manager. My children love going here with a large variety of activities, they are always entertained, engaged and developing. The nursery constantly strives to develop the skills of staff and what they offer the children. We love it here.
28 May 2021
Totally blown away by the nursery and facilities. On the first initial visit I knew this was the nursery for me and my child. The manager was warm, caring and passionate. On the first settling in visit the staff were nurturing the nursery is clean and well resourced.
28 May 2021
Our experience of Northcote & Bennerley House has been great. My daughter joined from another nursery and has been so much happier and more settled here. She bounces in in the mornings! She has learned so much from both the staff and other kids. The staff I have dealt with are very caring and the manager is very efficient and engaged. My son recently joined too in the baby room and the settling-in process was so much easier than it was when my daughter started at another nursery at the same age. Hard to say if this is a character thing or down to the nursery but in any case, in my eyes, it’s a good sign when an 18-month-old doesn’t cry or look back at me at drop-off.
07 May 2021
Excellent nursery and highly recommended. Our son started just after his first birthday and we have been extremely impressed by the care and attitude of the staff and management. The introductory weeks went extremely smoothly and from the first week he has come back extremely happy and full of life each evening. We have noticed a great improvement in his motor and development skills which has certainly been complemented by the games, activities and interactions with the excellent staff and other pupils. There is a remarkable amount of feedback each day on the app as to what he has eaten, his sleep patterns and we feel extremely confident in the care he is being provided with. The daily menu is superb, varied, specifically designed for infants and superior to what we are regularly able to offer him. Multiple festivals and events appear to be celebrated most weeks and it is clear from the various items he brings home that he is kept stimulated and busy.
02 March 2021
Lockdown and social restrictions mean it's been tough to socialise with little ones. Thankfully, Northcote House have been doing their best to stay open whilst being safe. The team are always upbeat and the new app providing updates was a great addition. Unfortunately, we have moved out of the area, otherwise, our daughter would still be there. She already misses it.
22 January 2021
Our daughter is ecstatic every time we tell her we are going to Northcote nursery. The manager and her team are doing an amazing job at making the children happy. Activities are extremely varied. Food looks amazing. An app also allows you to follow the day of your child and is regularly updated. You immediately feel like home during the settling in.
Latest Reviews for Northcote House Nursery
10 June 2024
The nursery has greatly improved in recent months. The new nursery manager has been a great addition and she has gone above and beyond even suggesting we go for tax-free childcare that we hadn't been aware of. Really for the area the nursery is the most flexible for people who work - providing all day and all year care.
06 June 2024
Our son has been at Northcote House Nursery since November 2023, and we have been very pleased with the care and attention he has received. In particular the staff in the baby room have been fantastic, and the manager has also been great - very attentive, very engaged with each child. We were very reassured with how well they dealt with our son's egg allergy, and we were also grateful at the flexibility they allowed us at the start. Updates to the app (describing daily activities as well as food, sleep, nappies etc.) are very regular. We had no prior experience of any other nursery, and were a bit nervous initially given some previous reviews, but our experience since November 2023 has been nothing but positive.
29 February 2024
I have been with the nursery since early 2022. It went through a difficult time last year with changes in management and staff - we weren’t sure whether to stick or twist. However, there is now much better consistency in staff, and the manager is very engaged and open to listening to feedback. I have a child in the baby room and the preschool room, and I am really happy with both. Lovely big open rooms to explore, plenty of activities, outdoor space, trips out to local areas, music sessions and most importantly regular caring staff. Disclaimer - I haven’t experienced the new toddler room yet (18m-30m), which is obviously the toughest age to handle but I am optimistic with them in charge.
15 February 2024
My husband and I were on the hunt for a nursery that prioritised children’s safety and well-being. Our son started there when he was 8 months old and has navigated through 2 rooms. Today marks 1 year since he started and what an incredible year it has been. Leaving a young baby is never easy, but the baby room lead and her amazing team made the experience more manageable through the love, kindness, dedication, attention and overall care they showed our son. I knew he was in great hands! 1 year on and even though he has transitioned to the toddler room, his bond with the baby room staff and fellow children of his age range is still so strong - a testament to the nurturing environment he was in. Now as a toddler, in the safe hands of another staff member and her team, he is thriving with all the activities and structure. A huge thanks to the manager and NH for their continued hard work and dedication to all the children who walk through their door. A fantastic nursery, run by caring and thoughtful staff!
30 January 2024
We are so happy with Northcote House. My daughter, who is 2 is delighted to attend every day; she rushes in and is greeted by such a lovely, friendly and caring team. She’s made friends and actively enjoys and looks forward to all the activities they provide. The nursery makes to huge effort to make each day different and exciting for the children. My daughter loves the messy play and the activities, including trips. We highly recommend Northcote House!
29 January 2024
After a fairly recent change in management of the nursery, we have seen some improvements at Northcote House Nursery. The main thing for me as a parent is to see my child happily arriving each day, eager to greet the staff and other children. My child has received wonderful care from her key worker since she joined the nursery as a baby. The staff at the nursery work really hard and the children always seem really happy! We love the team at Northcote House!
25 January 2024
We have been with the nursery for two and a half years and in that time have seen a lot of changes, and some very mixed results. I am pleased to say that we are now very happy with the nursery, and would single out the nursery manager's leadership as a key factor. She has listened to parents and implemented our feedback (e.g reinstating early drop-off). She communicates clearly and proactively and follows up. She gives an amazing welcome every morning and has implemented lots of lovely touches to improve the experience. Staff and children seem happy and motivated (not always the case historically). She brings positive energy and a can-do attitude. The kids are happy and stimulated and learning. Would encourage management to keep supporting the nursery manager in her campaign to continually improve, and keep seeking feedback from parents. Only other point is invoices could be clearer in terms of itemisation. Keep up the good work!
19 January 2024
My daughter is very happy at pre-school. She loves seeing her friends and teachers and all the different activities she participates in, especially the Playball and Music sessions. The manager and staff are very caring and passionate about the learning and development journeys of the children. Thank you for all your hard work!
15 January 2024
Since the management change last summer, we have seen such a wonderful transformation at the nursery. The team has been so thoughtful about how to make the nursery lovely and welcoming every morning, with varied activities, competent and friendly staff and good communication with parents. I love to see everything the kids get up to every day on the app and our son is incredibly happy to come in each day.
09 October 2023
The nursery has been through some challenging times, with staff rotations and multiple changes, especially in the baby room last year. The current management’s extremely hard work in the summer of 2023 has warranted an extraordinary change and I’ve been very happy with the care in the latest months. The care providers are very attentive and caring towards children, offer them exciting and varied developmental opportunities daily and clearly have a plan and structure in place. I also appreciate the healthy menu that the children are provided with. The managers are absolute stars.
25 September 2023
My experience with the nursery was disappointing. Initially promising, it deteriorated after key staff left, leading to high turnover, inconsistent care and constantly changing agency staff. Despite multiple meetings with the area manager, staff turnover continued. Not to mention the new manager was later under investigation and all the area manager said - it wasn't related to childcare. To be fair, the permanent staff genuinely tried, but the company running the nursery offered little support, prioritizing profit over childcare. Shockingly, this nursery is the most expensive in the area while providing minimal value for such high fees. My biggest regret is not switching sooner. My daughter's development and well-being improved immensely after the change. Near the end, she cried during drop-offs but the staff were too overwhelmed to help her settle down, plus the merger of toddler and pre-toddler rooms left older children neglected. Hope my feedback can serve as a warning to other parents.
08 July 2022
Our son has been full-time in Northcote House for more than a year. We could not be happier with Northcote House. Our son loves it there and looks forward to the start of the day every day. The staff are excellent, professional and friendly. Our son is developing so much due to the care and activities carried out. I would highly recommend Northcote House Nursery.
08 November 2021
My child goes to Northcote House and I cannot emphasise how caring they are towards her! The staff are brilliant and the bond between my daughter and them is so special. It makes me really happy dropping her off every day and seeing how ecstatic she is about seeing not just her friends but the carers too! What I also love about Northcote House is that they listen to me and when I ask anything of them they always deliver and go above and beyond. It really does feel like you’re part of a family and a community. My daughter has come so far and has learned so much being there, I’m so proud of her and thankful for them.
25 October 2021
Wonderful nursery. My little boy has been in both pre-nursery and nursery classes so far and he absolutely loves it. Fantastic range of activities, he brings home all sorts of artwork, food he has baked, smoothies he's made, etc. Outings to the common, playground, library and shops to buy ingredients. A great all-around experience. Sweet free-flow garden too with all sorts of trikes and ride-on toys. Structured educational play combined with free play is excellent. All staff are energetic, smiley and very caring, led by the wonderful manager. Thank you Northcote House!
06 July 2021
Excellent nursery with highly skilled and caring staff and a fabulous manager. My children love going here with a large variety of activities, they are always entertained, engaged and developing. The nursery constantly strives to develop the skills of staff and what they offer the children. We love it here.
28 May 2021
Totally blown away by the nursery and facilities. On the first initial visit I knew this was the nursery for me and my child. The manager was warm, caring and passionate. On the first settling in visit the staff were nurturing the nursery is clean and well resourced.
28 May 2021
Our experience of Northcote & Bennerley House has been great. My daughter joined from another nursery and has been so much happier and more settled here. She bounces in in the mornings! She has learned so much from both the staff and other kids. The staff I have dealt with are very caring and the manager is very efficient and engaged. My son recently joined too in the baby room and the settling-in process was so much easier than it was when my daughter started at another nursery at the same age. Hard to say if this is a character thing or down to the nursery but in any case, in my eyes, it’s a good sign when an 18-month-old doesn’t cry or look back at me at drop-off.
07 May 2021
Excellent nursery and highly recommended. Our son started just after his first birthday and we have been extremely impressed by the care and attitude of the staff and management. The introductory weeks went extremely smoothly and from the first week he has come back extremely happy and full of life each evening. We have noticed a great improvement in his motor and development skills which has certainly been complemented by the games, activities and interactions with the excellent staff and other pupils. There is a remarkable amount of feedback each day on the app as to what he has eaten, his sleep patterns and we feel extremely confident in the care he is being provided with. The daily menu is superb, varied, specifically designed for infants and superior to what we are regularly able to offer him. Multiple festivals and events appear to be celebrated most weeks and it is clear from the various items he brings home that he is kept stimulated and busy.
02 March 2021
Lockdown and social restrictions mean it's been tough to socialise with little ones. Thankfully, Northcote House have been doing their best to stay open whilst being safe. The team are always upbeat and the new app providing updates was a great addition. Unfortunately, we have moved out of the area, otherwise, our daughter would still be there. She already misses it.
22 January 2021
Our daughter is ecstatic every time we tell her we are going to Northcote nursery. The manager and her team are doing an amazing job at making the children happy. Activities are extremely varied. Food looks amazing. An app also allows you to follow the day of your child and is regularly updated. You immediately feel like home during the settling in.