Submit a Review for Step by Step Day Nursery
Benden House Community Hall, Monument Gardens, Hither Green, London, SE13 6PY
View Full Details of Step by Step Day NurseryLatest Reviews for Step by Step Day Nursery
17 September 2024
Two of my kids had gone to Step by Step and I must say I was happy with the staff and how they looked after my kids and the activities they do is amazing. My kids were happy and loved it there. They have plenty of staff to accommodate your child. I liked the fact that on rainy days my kids were indoors and not out in the rain! They are like a family and will be missed, now that both of my kids have gone to primary. All staff are amazing and thank you all for caring for my kids and for the warmth they felt. And not to mention two members of staff in particular, thank you for comforting my kids when they felt tearful due to my absence. Overall the nursery is 10/10. Staff are kind, caring and loving and the kids had fun whilst in their care. I knew my kids were safe in their hands. To the manager, thank you for everything and I am happy I made the right choice. Thanks for everything you do and did and not leaving me with any sorts of doubts or worries.
17 September 2024
Both my sons have been very happy at Step by Step. The staff are friendly and approachable and keep me updated with how the boys are doing. I'm provided lots of updates via the app on all the activities they're doing and staff are always available to talk about any queries. Recent trips have included Mudchute farm, the local fire station and the library. It's a small nursery so a real personal community feel where everyone knows you and your kids.
19 September 2023
My son has been so happy over the last couple of years at Step by Step. The staff are so caring and really go the extra mile to make sure kids are happy, well adjusted and learning. They address any concerns or questions quickly and work with parents to ensure kids are supported and happy. As he starts his new journey into reception he’s really going to miss his Step by Step carers and friends!
23 August 2023
Our child is in preschool and has been at Step-by-Step since 2020 when he was a baby. The most important thing for us is that our child loves the nursery and staff. He gets on well with the other children (the parents get on too). In terms of development, we are super happy with his progress which at times exceeds our expectations. For example this weekend our child read a bedtime story to his mum (and he is still at preschool). So overall I'd highly recommend Step-by-Step.
14 August 2023
Well done to you all, the staff at nursery, you are doing amazing care and learning for the children. Fantastic love and kindness for my son, who is well looked after and loves them like a second family. Amazing care for the children. The two years my son was at nursery, he had amazing care and kindness and was well looked after. He fully enjoyed his time with you all. The manager is fantastic and he loves you all to bits. Such kindness and the care was outstanding for my son. He talks about all the staff members and what he done with a big smile on his face. Staff bind a fantastic relationship with my son and he always felt safe there. Very supported and helped with his learning so much. Thank you for your amazing, kind and caring way towards my son and me. Much appreciated.
25 May 2023
My child has progressed tremendously since starting at the nursery six months ago. The staff are exceptional, and the atmosphere is always welcoming. There are plenty of activities, games, and new experiences for children. I'm very happy with our overall experience so far.
02 November 2022
This is a wonderful nursery where the staff treat the children like family. My daughter has thrived here and loves her friends and the staff so much. The communication is great, and management is flexible to requests. They always set up fun activities for the children, and I love hearing about the things they're learning. My daughter has dietary requirements, and they always make sure she is well-catered for and not excluded. I couldn't recommend the nursery enough Thank you!
21 September 2022
I absolutely love the management and staff here. It has a very homely feeling, and my son was taken good care of. My son really used to enjoy going to the nursery and felt happy being there with his teachers. He had a good time in the nursery, and we are happy that we choose this nursery for him. I would recommend to anyone Step by Step; they are amazing. Thank you for everything.
11 May 2022
They really love the children and care about them. My daughter is really happy and smiling when I drop her off and pick her up, which is lovely to see. Also, my daughter used to be really shy, but now she has confidence and has started to come out of her shell and has really blossomed. My daughter has started walking recently and has so much confidence when walking. The staff are really friendly and supportive. I can not speak more highly, and I am really happy.
18 August 2021
The staff at Step by Step Day Nursery just love children. They care for and nurture them every day. Every single time I dropped my daughter off, she was greeted with smiles and enthusiasm, and she loved it. Thank you so much!
05 August 2021
My daughter has been at Step by Step for last year and a half and has thrived. It's such a friendly and warm place, with lots of laughter from kids and staff. I wouldn't hesitate to recommend this nursery.
26 July 2021
My son joined the nursery from a toddler and presently transiting to reception. The staff are very hardworking. The staff work along with parents, especially the working parents, to balance up. My son is always excited about going into the nursery, and I always struggle to bring him out because he really enjoys all his time. The most fantastic part is the moral they place on the kids is second to none. When my son went to the new school meeting, he was so amazing, and all he displayed was what he was thought in the nursery. I want to use this medium to thank all the staff of the nursery. God Bless you all.
24 June 2021
For the time our daughter spent at Step by Step, we feel she has progressed so much. There was not a day that went by she didn't ask about going to nursery. We are very sad that she will be leaving, and wish she could stay! We thank the staff for everything they have done with her, and they will be missed very much!
24 May 2021
My son has been attending Step by Step since he was 10-months-old, and we were initially concerned about how the transition would be from lockdown to nursery, but the Step by Step team was fantastic from day 1 at settling him in, reassuring us as parents, and helping him to thrive. Our son has grown into a confident and happy toddler, and I know his nursery experience has played a big role in that. They provide daily notes on his day, now that the weather is better, he gets regular time outdoors, and does lots of sensory and messy play. He’s excited to go to nursery every day, and it’s so brilliant to see the bond he has with the Step by Step team, especially his key worker. We have never doubted that he is cared for and valued.
19 May 2021
Both my kids have been at Step by Step since they were 8-months, my eldest is now 4, and I couldn’t be happier with our experience of this nursery. My kids have learnt so much from Maths to French to Writing, but most importantly, they are always excited to go in the morning. They love the staff and have made lots of friends. When they started in the baby room, I always felt comfortable and confident that they were safe and cared for lovingly, and now they are older, they are so confident. Thank you, Step by Step!
24 March 2021
I have had my eight-month-old in here for one month, and I am happy to see he is very well looked after. He is happy going there, and the staff has always informed me of anything happening to him during the day, and they have given me good advice in order to encourage his development. His key worker is really supportive, and she has encouraged him to be involved in different activities, as well as to interact with other babies and staff members. Just another personal note to add, they are really lovely and above all, you can see they care for the children and babies attending the nursery. Very inclusive, clean, well equipped and excellent proactive trained staff. Also, you can see they support each other to give the best to the toddlers and babies. Highly recommended.
23 March 2021
I could not be happier with our experience of this nursery. My child has been here for a year since they were 8-months and I have never once worried about them. They love coming and I completely trust the staff. The staff are nurturing and attentive, and they are clearly great teachers. Somehow the staff always have time (and energy) to run through how the day has gone - they are very passionate! I could not recommend 'Step by Step' more.
12 February 2021
I have two children at the nursery. My priority for them is that they are happy and well cared for in a safe, welcoming, fun, learning environment. Step by Step ticks all the boxes for me. My children happily walk off into their rooms in the morning! The staff are lovely! They're dedicated, hardworking and do a fantastic job, especially working throughout the pandemic. I receive regular emails with helpful information and ideas for activities to try at home. The nursery uses the website/app to record children's development so parents can see what their children have been doing at nursery. And you can also see videos and pictures on Facebook or Instagram. The only thing I would change if I could is access to their outdoor space, but from my understanding, that is a shared space and isn't within the nursery's control.
12 February 2021
If you are looking for a place for your child to feel safe, welcome, at home and given the best quality care and education, then this is the nursery for you! All three of my children have attended Step By Step; my eldest left in September, however still comes back for the holiday club. My children have developed amazing bonds with the staff; they learn new things every day, and are all on target and above for there level of learning! The facilities have improved so much over the last couple of years, the owners, manager and all staff have put time, money and effort into ensuring children have all IT equipment and educational recourses they need for the kids to have the best start before primary school. Overall, the food is great, the facilities are great, the staff are amazing, and great parking facilities are good! I can’t recommend this nursery enough!
12 February 2021
This is a fantastic nursery. Since my son and daughter have been attending and have seen a lot of improvement in them both in English speaking and writing. The staff are so caring and friendly. They constantly send an update about the children's performance at school. My kids are happy going to the nursery, and I'm also glad I made the right choice.
Latest Reviews for Step by Step Day Nursery
17 September 2024
Two of my kids had gone to Step by Step and I must say I was happy with the staff and how they looked after my kids and the activities they do is amazing. My kids were happy and loved it there. They have plenty of staff to accommodate your child. I liked the fact that on rainy days my kids were indoors and not out in the rain! They are like a family and will be missed, now that both of my kids have gone to primary. All staff are amazing and thank you all for caring for my kids and for the warmth they felt. And not to mention two members of staff in particular, thank you for comforting my kids when they felt tearful due to my absence. Overall the nursery is 10/10. Staff are kind, caring and loving and the kids had fun whilst in their care. I knew my kids were safe in their hands. To the manager, thank you for everything and I am happy I made the right choice. Thanks for everything you do and did and not leaving me with any sorts of doubts or worries.
17 September 2024
Both my sons have been very happy at Step by Step. The staff are friendly and approachable and keep me updated with how the boys are doing. I'm provided lots of updates via the app on all the activities they're doing and staff are always available to talk about any queries. Recent trips have included Mudchute farm, the local fire station and the library. It's a small nursery so a real personal community feel where everyone knows you and your kids.
19 September 2023
My son has been so happy over the last couple of years at Step by Step. The staff are so caring and really go the extra mile to make sure kids are happy, well adjusted and learning. They address any concerns or questions quickly and work with parents to ensure kids are supported and happy. As he starts his new journey into reception he’s really going to miss his Step by Step carers and friends!
23 August 2023
Our child is in preschool and has been at Step-by-Step since 2020 when he was a baby. The most important thing for us is that our child loves the nursery and staff. He gets on well with the other children (the parents get on too). In terms of development, we are super happy with his progress which at times exceeds our expectations. For example this weekend our child read a bedtime story to his mum (and he is still at preschool). So overall I'd highly recommend Step-by-Step.
14 August 2023
Well done to you all, the staff at nursery, you are doing amazing care and learning for the children. Fantastic love and kindness for my son, who is well looked after and loves them like a second family. Amazing care for the children. The two years my son was at nursery, he had amazing care and kindness and was well looked after. He fully enjoyed his time with you all. The manager is fantastic and he loves you all to bits. Such kindness and the care was outstanding for my son. He talks about all the staff members and what he done with a big smile on his face. Staff bind a fantastic relationship with my son and he always felt safe there. Very supported and helped with his learning so much. Thank you for your amazing, kind and caring way towards my son and me. Much appreciated.
25 May 2023
My child has progressed tremendously since starting at the nursery six months ago. The staff are exceptional, and the atmosphere is always welcoming. There are plenty of activities, games, and new experiences for children. I'm very happy with our overall experience so far.
02 November 2022
This is a wonderful nursery where the staff treat the children like family. My daughter has thrived here and loves her friends and the staff so much. The communication is great, and management is flexible to requests. They always set up fun activities for the children, and I love hearing about the things they're learning. My daughter has dietary requirements, and they always make sure she is well-catered for and not excluded. I couldn't recommend the nursery enough Thank you!
21 September 2022
I absolutely love the management and staff here. It has a very homely feeling, and my son was taken good care of. My son really used to enjoy going to the nursery and felt happy being there with his teachers. He had a good time in the nursery, and we are happy that we choose this nursery for him. I would recommend to anyone Step by Step; they are amazing. Thank you for everything.
11 May 2022
They really love the children and care about them. My daughter is really happy and smiling when I drop her off and pick her up, which is lovely to see. Also, my daughter used to be really shy, but now she has confidence and has started to come out of her shell and has really blossomed. My daughter has started walking recently and has so much confidence when walking. The staff are really friendly and supportive. I can not speak more highly, and I am really happy.
18 August 2021
The staff at Step by Step Day Nursery just love children. They care for and nurture them every day. Every single time I dropped my daughter off, she was greeted with smiles and enthusiasm, and she loved it. Thank you so much!
05 August 2021
My daughter has been at Step by Step for last year and a half and has thrived. It's such a friendly and warm place, with lots of laughter from kids and staff. I wouldn't hesitate to recommend this nursery.
26 July 2021
My son joined the nursery from a toddler and presently transiting to reception. The staff are very hardworking. The staff work along with parents, especially the working parents, to balance up. My son is always excited about going into the nursery, and I always struggle to bring him out because he really enjoys all his time. The most fantastic part is the moral they place on the kids is second to none. When my son went to the new school meeting, he was so amazing, and all he displayed was what he was thought in the nursery. I want to use this medium to thank all the staff of the nursery. God Bless you all.
24 June 2021
For the time our daughter spent at Step by Step, we feel she has progressed so much. There was not a day that went by she didn't ask about going to nursery. We are very sad that she will be leaving, and wish she could stay! We thank the staff for everything they have done with her, and they will be missed very much!
24 May 2021
My son has been attending Step by Step since he was 10-months-old, and we were initially concerned about how the transition would be from lockdown to nursery, but the Step by Step team was fantastic from day 1 at settling him in, reassuring us as parents, and helping him to thrive. Our son has grown into a confident and happy toddler, and I know his nursery experience has played a big role in that. They provide daily notes on his day, now that the weather is better, he gets regular time outdoors, and does lots of sensory and messy play. He’s excited to go to nursery every day, and it’s so brilliant to see the bond he has with the Step by Step team, especially his key worker. We have never doubted that he is cared for and valued.
19 May 2021
Both my kids have been at Step by Step since they were 8-months, my eldest is now 4, and I couldn’t be happier with our experience of this nursery. My kids have learnt so much from Maths to French to Writing, but most importantly, they are always excited to go in the morning. They love the staff and have made lots of friends. When they started in the baby room, I always felt comfortable and confident that they were safe and cared for lovingly, and now they are older, they are so confident. Thank you, Step by Step!
24 March 2021
I have had my eight-month-old in here for one month, and I am happy to see he is very well looked after. He is happy going there, and the staff has always informed me of anything happening to him during the day, and they have given me good advice in order to encourage his development. His key worker is really supportive, and she has encouraged him to be involved in different activities, as well as to interact with other babies and staff members. Just another personal note to add, they are really lovely and above all, you can see they care for the children and babies attending the nursery. Very inclusive, clean, well equipped and excellent proactive trained staff. Also, you can see they support each other to give the best to the toddlers and babies. Highly recommended.
23 March 2021
I could not be happier with our experience of this nursery. My child has been here for a year since they were 8-months and I have never once worried about them. They love coming and I completely trust the staff. The staff are nurturing and attentive, and they are clearly great teachers. Somehow the staff always have time (and energy) to run through how the day has gone - they are very passionate! I could not recommend 'Step by Step' more.
12 February 2021
I have two children at the nursery. My priority for them is that they are happy and well cared for in a safe, welcoming, fun, learning environment. Step by Step ticks all the boxes for me. My children happily walk off into their rooms in the morning! The staff are lovely! They're dedicated, hardworking and do a fantastic job, especially working throughout the pandemic. I receive regular emails with helpful information and ideas for activities to try at home. The nursery uses the website/app to record children's development so parents can see what their children have been doing at nursery. And you can also see videos and pictures on Facebook or Instagram. The only thing I would change if I could is access to their outdoor space, but from my understanding, that is a shared space and isn't within the nursery's control.
12 February 2021
If you are looking for a place for your child to feel safe, welcome, at home and given the best quality care and education, then this is the nursery for you! All three of my children have attended Step By Step; my eldest left in September, however still comes back for the holiday club. My children have developed amazing bonds with the staff; they learn new things every day, and are all on target and above for there level of learning! The facilities have improved so much over the last couple of years, the owners, manager and all staff have put time, money and effort into ensuring children have all IT equipment and educational recourses they need for the kids to have the best start before primary school. Overall, the food is great, the facilities are great, the staff are amazing, and great parking facilities are good! I can’t recommend this nursery enough!
12 February 2021
This is a fantastic nursery. Since my son and daughter have been attending and have seen a lot of improvement in them both in English speaking and writing. The staff are so caring and friendly. They constantly send an update about the children's performance at school. My kids are happy going to the nursery, and I'm also glad I made the right choice.