Submit a Review for Fennies South Croydon, St Augustine's Avenue
1 St Augustine's Avenue, South Croydon, CR2 6BA
View Full Details of Fennies South Croydon, St Augustine's AvenueLatest Reviews for Fennies South Croydon, St Augustine's Avenue
23 January 2025
My daughter has been going to Fennies for a year. The staff is friendly and they know the every child! I see also my daughter happy when I leave her there, and her development has progressed a lot since she started attending the nursery. I am really satisfied with the level of service they provide and I believe I couldn't find better than Fennies!
16 January 2025
All three of my children have gone to Fennies Augustine and loved the caring staff. When they settled in there, there was no going back. Even after two of my children have left they still enjoy visiting the nursery and seeing thier old teachers. I think that this shows the good experience they had at the nursery.
10 January 2025
The best nursery in the area. All the ladies who teach my daughter are very nice and helpful. I also have an app and I can always check in the app if everything is OK. I really recommend this nursery to you.
10 January 2025
Our child has been attending for over a year. This is the first nursery she attended and we have been very happy with their care. Staff retention is high which is important for the kids; Their communication is good with regular updates on the app throughout the day; the management is very good; they have two outside spaces which is great; the facilities are clean and well kept. We are really pleased to have such a good nursery close by. Thank you to the hard working team.
27 December 2024
Since my child has gone up to the older room I feel it's not been great. It's quite confusing what is being reported on the app, sometimes things don't get reported. Also I feel since going upstairs it takes ages to collect, the system you have in place doesn't work and parents are waiting a long time for collection. I feel the communication is poor.
19 November 2024
Unfortunately our experience with Fennies St Augustine's was very bad, so much so that we had to move our daughter to another nursery after 8 weeks. We had high hopes for our daughter's experience at Fennies. However, within 2 weeks of arriving, it was clear that there was a constant turnover of staff and lack of communication (moreso, lack of any visible management) which made it very difficult for our daughter to settle in and for us to feel comfortable leaving her at Fennies. Almost every drop-off involves different and often unfamiliar staff members, and this lack of consistency and communication was unsettling for both her and us as parents. She had three key workers in under 6 weeks, which was unacceptable and did not provide the stable environment that was essential for her settling and development. We feel it is now clear Fennies St Augustine's is far below an acceptable standard. Please take that into account when looking at this nursery.
23 April 2024
Our son has been attending Fennies for the past 18 months and we couldn’t be happier with the care he receives there. He looks forward to attending nursery and as parents, we feel comfortable leaving him there knowing he will receive great care. He has made friends and takes part in lots of fun exciting activities. He has plenty of garden time and eats a wide variety of food. Communication is excellent and any issues are addressed straight away.
18 April 2024
We had to urgently find a place for our son to go to as he was not happy at his previous nursery and we as the parents were also not happy. It was a very difficult and stressful time for us. Due to our experience with previous nursery staff, my husband and I became (still somewhat are) nervous and anxious wrecks. We called Fennies (St Augustine’s) and the manager's demeanour was so lovely and so calm. Went for a viewing and realized that all the staff were so calm and lovely and could see this flowed into the children too. They deserve to grow and thrive in such an environment. Our son is very happy at Fennies and the staff there are excellent! He comes home knowing new things and gaining new skills every day. A big thank you to the management and all the other lovely staff members that work there. You are all wonderful! Thank you all for looking after our boy, thank you for all that you do. You make such a big impact in our lives, more than you can imagine. Thank you, thank you!
31 October 2023
Our son has been gong to Fennies since the start of the year and loves it. The staff are all wonderful with him and clearly love their jobs. Recently my son has needed extra care and the staff could not have done more to accommodate and adapt around his needs.
31 October 2023
Great nursery and wonderful staff. They go above and beyond for our son. They are always communicative and incredibly patient. We would definitely recommend them to any prospective parents in the area.
31 October 2023
Best nursery ever! My nephew and niece went to this nursery some 8 years ago and I knew that Fennies would be my preferred nursery. The staff are amazing, friendly and caring. They do it with passion. The kids like going to nursery due to the wonderful environment which helps them to boost their level of confidence. I highly recommend Fennies to everyone.
17 August 2023
I would highly recommend this nursery. The staff are very welcoming and understanding of my son's needs. They took their time out to listen to my concerns from a previous nursery my son was in. Since then, I have had no issues even though we were here for a short time. I would highly recommend to anyone to put their child in this nursery. Communication is fantastic, and all my queries are dealt with very professionally. Very happy with the service.
25 July 2023
My daughter has been attending Fennies St Augustine's since she was 8 months old and she settled very quickly. I have been so impressed with the level of care and nurture provided by the staff. I feel happy dropping her off each day knowing she is very well looked after. She has made excellent progress and enjoys taking part in exciting and innovative activities. There is regular feedback and all queries are addressed immediately. I would highly recommend the nursery, our daughter loves it and so do we! Couldn't ask for more as a parent.
16 March 2022
We are very impressed with the level of care our 22-month-old receives from this nursery. The staff are all warm, friendly and professional. My son warmed to them instantly and loves being there. It is a nice bright, clean environment and our son always comes home very clean! The daily activities are well planned out and fun and nicely tailored to their development. A lovely nursery where our son is thriving.
06 January 2022
Fennies St Augustine is a lovely nursery. My child has been thriving and has made so much progress ever since he’s started there. He takes part in a range of activities every week and has so much fun getting creative every day. The website used to record his progress is great as I can check what my child has been up to during the day thanks to his care diary and the photos his practitioners upload regularly every week. Staff are very friendly and my child’s practitioners are looking after him so well. I would highly recommend.
14 December 2021
Since my son started at Fennies at 8 months old, he has gone from strength to strength. Constantly busy with different activities and messy play. All the staff are super reassuring and friendly, and I always feel comfortable knowing he's in safe hands! I feel like my little one has settled in so well all thanks to the fantastic staff! Can’t fault them in any way.
14 December 2021
My daughter attends Fennies St Augustine’s and is in the baby room. We couldn’t be happier with how she has settled in since July 2021. Her key workers do so many amazing activities with the children and you can tell they are so loved and well looked after. We have seen so much development in my daughter since she started and that is down to the great job her key workers do. My daughter has settled so so well, she eats and naps so well. I am so happy with everything in the baby room. It really makes bringing your baby to nursery such an easy process when you know they are in such wonderful hands.
01 November 2021
Since my daughter has started at Fennies South Croydon, she has thrived in their environment. The staff are so friendly, approachable, affectionate towards my daughter and professional. The communication between nursery and home is amazing due to tapestry being updated regularly and when my daughter was off sick, they were calling me to check how she was. I cannot fault the nursery or staff and only wish I had moved my daughter there sooner.
30 April 2021
The best nursery in South Croydon. Our daughter has been there since February 2019 when she was a baby. We moved her from another nursery due to concerns. This nursery has very caring staff, allows the children to strive without judgment of your parenting style, follows early learning strategies, provide a good balanced diet and give freedom to learn at the child's pace. Our daughter loves it, she is learning so much and made many friends. Overall I would highly recommend this nursery to others.
30 April 2021
When we visited we had a great feeling, the added extras and focus on the development and well-being of all children was so clear. As our son has moved through the age groups we have seen a wonderful range of activities tailored to his interests and development. Staff are always keen to keep in touch and the daily updates and photos are so valuable for keeping us informed and talking with our child about his day. Staff have also shown an interest in personal needs and supported us in toilet training and encouraging variety in food choices with amazing results. Can’t recommend more highly!
Latest Reviews for Fennies South Croydon, St Augustine's Avenue
23 January 2025
My daughter has been going to Fennies for a year. The staff is friendly and they know the every child! I see also my daughter happy when I leave her there, and her development has progressed a lot since she started attending the nursery. I am really satisfied with the level of service they provide and I believe I couldn't find better than Fennies!
16 January 2025
All three of my children have gone to Fennies Augustine and loved the caring staff. When they settled in there, there was no going back. Even after two of my children have left they still enjoy visiting the nursery and seeing thier old teachers. I think that this shows the good experience they had at the nursery.
10 January 2025
The best nursery in the area. All the ladies who teach my daughter are very nice and helpful. I also have an app and I can always check in the app if everything is OK. I really recommend this nursery to you.
10 January 2025
Our child has been attending for over a year. This is the first nursery she attended and we have been very happy with their care. Staff retention is high which is important for the kids; Their communication is good with regular updates on the app throughout the day; the management is very good; they have two outside spaces which is great; the facilities are clean and well kept. We are really pleased to have such a good nursery close by. Thank you to the hard working team.
27 December 2024
Since my child has gone up to the older room I feel it's not been great. It's quite confusing what is being reported on the app, sometimes things don't get reported. Also I feel since going upstairs it takes ages to collect, the system you have in place doesn't work and parents are waiting a long time for collection. I feel the communication is poor.
19 November 2024
Unfortunately our experience with Fennies St Augustine's was very bad, so much so that we had to move our daughter to another nursery after 8 weeks. We had high hopes for our daughter's experience at Fennies. However, within 2 weeks of arriving, it was clear that there was a constant turnover of staff and lack of communication (moreso, lack of any visible management) which made it very difficult for our daughter to settle in and for us to feel comfortable leaving her at Fennies. Almost every drop-off involves different and often unfamiliar staff members, and this lack of consistency and communication was unsettling for both her and us as parents. She had three key workers in under 6 weeks, which was unacceptable and did not provide the stable environment that was essential for her settling and development. We feel it is now clear Fennies St Augustine's is far below an acceptable standard. Please take that into account when looking at this nursery.
23 April 2024
Our son has been attending Fennies for the past 18 months and we couldn’t be happier with the care he receives there. He looks forward to attending nursery and as parents, we feel comfortable leaving him there knowing he will receive great care. He has made friends and takes part in lots of fun exciting activities. He has plenty of garden time and eats a wide variety of food. Communication is excellent and any issues are addressed straight away.
18 April 2024
We had to urgently find a place for our son to go to as he was not happy at his previous nursery and we as the parents were also not happy. It was a very difficult and stressful time for us. Due to our experience with previous nursery staff, my husband and I became (still somewhat are) nervous and anxious wrecks. We called Fennies (St Augustine’s) and the manager's demeanour was so lovely and so calm. Went for a viewing and realized that all the staff were so calm and lovely and could see this flowed into the children too. They deserve to grow and thrive in such an environment. Our son is very happy at Fennies and the staff there are excellent! He comes home knowing new things and gaining new skills every day. A big thank you to the management and all the other lovely staff members that work there. You are all wonderful! Thank you all for looking after our boy, thank you for all that you do. You make such a big impact in our lives, more than you can imagine. Thank you, thank you!
31 October 2023
Our son has been gong to Fennies since the start of the year and loves it. The staff are all wonderful with him and clearly love their jobs. Recently my son has needed extra care and the staff could not have done more to accommodate and adapt around his needs.
31 October 2023
Great nursery and wonderful staff. They go above and beyond for our son. They are always communicative and incredibly patient. We would definitely recommend them to any prospective parents in the area.
31 October 2023
Best nursery ever! My nephew and niece went to this nursery some 8 years ago and I knew that Fennies would be my preferred nursery. The staff are amazing, friendly and caring. They do it with passion. The kids like going to nursery due to the wonderful environment which helps them to boost their level of confidence. I highly recommend Fennies to everyone.
17 August 2023
I would highly recommend this nursery. The staff are very welcoming and understanding of my son's needs. They took their time out to listen to my concerns from a previous nursery my son was in. Since then, I have had no issues even though we were here for a short time. I would highly recommend to anyone to put their child in this nursery. Communication is fantastic, and all my queries are dealt with very professionally. Very happy with the service.
25 July 2023
My daughter has been attending Fennies St Augustine's since she was 8 months old and she settled very quickly. I have been so impressed with the level of care and nurture provided by the staff. I feel happy dropping her off each day knowing she is very well looked after. She has made excellent progress and enjoys taking part in exciting and innovative activities. There is regular feedback and all queries are addressed immediately. I would highly recommend the nursery, our daughter loves it and so do we! Couldn't ask for more as a parent.
16 March 2022
We are very impressed with the level of care our 22-month-old receives from this nursery. The staff are all warm, friendly and professional. My son warmed to them instantly and loves being there. It is a nice bright, clean environment and our son always comes home very clean! The daily activities are well planned out and fun and nicely tailored to their development. A lovely nursery where our son is thriving.
06 January 2022
Fennies St Augustine is a lovely nursery. My child has been thriving and has made so much progress ever since he’s started there. He takes part in a range of activities every week and has so much fun getting creative every day. The website used to record his progress is great as I can check what my child has been up to during the day thanks to his care diary and the photos his practitioners upload regularly every week. Staff are very friendly and my child’s practitioners are looking after him so well. I would highly recommend.
14 December 2021
Since my son started at Fennies at 8 months old, he has gone from strength to strength. Constantly busy with different activities and messy play. All the staff are super reassuring and friendly, and I always feel comfortable knowing he's in safe hands! I feel like my little one has settled in so well all thanks to the fantastic staff! Can’t fault them in any way.
14 December 2021
My daughter attends Fennies St Augustine’s and is in the baby room. We couldn’t be happier with how she has settled in since July 2021. Her key workers do so many amazing activities with the children and you can tell they are so loved and well looked after. We have seen so much development in my daughter since she started and that is down to the great job her key workers do. My daughter has settled so so well, she eats and naps so well. I am so happy with everything in the baby room. It really makes bringing your baby to nursery such an easy process when you know they are in such wonderful hands.
01 November 2021
Since my daughter has started at Fennies South Croydon, she has thrived in their environment. The staff are so friendly, approachable, affectionate towards my daughter and professional. The communication between nursery and home is amazing due to tapestry being updated regularly and when my daughter was off sick, they were calling me to check how she was. I cannot fault the nursery or staff and only wish I had moved my daughter there sooner.
30 April 2021
The best nursery in South Croydon. Our daughter has been there since February 2019 when she was a baby. We moved her from another nursery due to concerns. This nursery has very caring staff, allows the children to strive without judgment of your parenting style, follows early learning strategies, provide a good balanced diet and give freedom to learn at the child's pace. Our daughter loves it, she is learning so much and made many friends. Overall I would highly recommend this nursery to others.
30 April 2021
When we visited we had a great feeling, the added extras and focus on the development and well-being of all children was so clear. As our son has moved through the age groups we have seen a wonderful range of activities tailored to his interests and development. Staff are always keen to keep in touch and the daily updates and photos are so valuable for keeping us informed and talking with our child about his day. Staff have also shown an interest in personal needs and supported us in toilet training and encouraging variety in food choices with amazing results. Can’t recommend more highly!