Submit a Review for Bright Horizons Wembley Day Nursery and Preschool
95 Hirst Crescent, Wembley, HA9 7HH
View Full Details of Bright Horizons Wembley Day Nursery and PreschoolLatest Reviews for Bright Horizons Wembley Day Nursery and Preschool
24 September 2024
Where to begin... being a first time mother and leaving your baby in an unfamiliar place can be incredibly daunting and I made sure I did my research on the surrounding nurseries in the area prior to joining. I cannot thank the management and staff enough for the transition. They were accommodating with the settling sessions, informative, responsive to questions and overall, has been a comforting experience so far. My child has been going to this nursery for almost ten months now and she absolutely loves it. We are both always greeted with smiles from all staff and my daughter has taken really well to them. It brings me a lot of comfort knowing she is well taken care of, enjoys her time there and is learning so much. A special mention to the chefs as well who produces such nice and fresh meals for the children every day. I highly recommend this nursery.
26 July 2024
Leaving your child to return to work is tough, but Bright Horizons made the transition much easier. Our experience has been absolutely wonderful! The nursery is led by management who are exceptional in every way. They are incredibly approachable, friendly, and always ready to accommodate any of our needs. The entire staff are amazing, building strong relationships not only with my son but also with our whole family. They greet us with smiles and conversations, making it easy to get to know everyone. They have become like family to my son, providing care and love of the highest standard. Special thanks go to the staff, his key workers and second mums, as well as to two staff members in particular who have been like special aunties to him. I wholeheartedly love this nursery and cannot recommend it enough. Thank you Bright Horizons Team! We love you and are eternally grateful for the love and care you have provided to our baby.
15 May 2024
Bright Horizons - Wembley is a fantastic nursery! My son started nursery at 11 months old. I was so anxious for my son to go to nursery when I returned to work, but they all went above and beyond to reassure me. It is hard to entrust your child into the care of others, but from the very first day, I feel very comfortable leaving my child there. The whole management team and staff are professional, friendly and knowledgeable in all aspects, always smiling! They are without doubt the best, from the learning facilities and the care that goes into each child individually, to the awesome resources. They have a lovely choice of food menu. There are lots of different activities, with a great outdoor area and the cleanliness is brilliant too. So thank you everyone at Bright Horizons for nurturing and teaching our precious boy and for being totally awesome. I have no hesitation in recommending this nursery and its wonderful staff to everyone. I am pleased we picked Bright Horizons for our son.
30 April 2024
We have nothing but positive comments and praise for the experience we have had. They have been outstanding from the very first time we visited them for a viewing. Our son settled over two weeks, it did not feel rushed or abrupt, as parents we were just as supportive as our son. The nursery communicated fabulously and dealt very well with the questions we had and our ‘check-in’ phone calls. We were expecting the process to be hard in terms of separation anxiety, our son settled quickly and I think that is a testament to the fantastic efforts of the staff here. They put us at ease and our son loves going to nursery. They make a constant effort to keep us informed, they take the time to speak to us about our son daily and they make an extra effort to ensure his needs are met. They are so respectful of our views and concerns, they involve us in decisions about nursery activities and naps as much as possible. We feel very grateful to have found such a wonderful place for our son.
23 April 2024
I would highly recommend Bright Horizons Wembley Day Nursery and Preschool. My son started nursery at the age of 1 and has been there nearly for a year now. He loves going to nursery and all staff are amazing! Great to see how happy our son is when he walks to nursery. Fresh food is provided daily and a variety of food is available there. Staff are really working on children's development and are super friendly and helpful. It was very difficult to choose a nursery for our first baby boy and as soon as I stepped in Bright Horizons Wembley Nursery, it felt right and the best choice I’ve made for my son. They also have a lot of play time outside in the play garden. Lots of play, exploring and learning activities as well as relaxing/sleeping time. Thank you all staff for being so great!
28 March 2024
My niece attends Bright Horizons Wembley, and it is amazing. All staff from the top to the bottom are amazing. Nothing is too much. My niece loves it. The management team are amazing, from the manager, deputy and third in charge. They are doing an amazing job preparing her for school in September. Thank you all so much.
24 November 2023
Honestly, I cannot vouch enough for this nursery. I was very skeptical to begin with, just as any parent would be, but now my daughter has been going here for the past 2 and half years, she loves it and always wants to attend even on weekends. The great thing is they have an app to update information about your child. My daughter has learnt so much from here, always coming home with bright new words and the entire team are just so lovely. Highly recommended to send your children here. Great location and great for parking for pick-up and drop-off.
23 June 2022
Overall, my son's experience at the nursery has been amazing. The staff at the nursery are wonderful, cheerful and lovely. The management team are the best and I wish he could stay at the nursery longer, this has to be the best nursery my children have been to.
14 March 2022
Wembley, Bright Horizons is a fantastic nursery. The management team are wonderful, both the manager and deputy manager are extremely helpful and approachable and clearly make every effort to know the children in their care. The staff, in general, are lovely, proactive and helpful. Their support during the settling in period (especially for my eldest, which was during lockdown) was very much appreciated. They also worked tirelessly during the pandemic, to keep the nursery open with minimal disruption, which should be applauded. It's a wonderful nursery. Highly recommend!
15 February 2022
This nursery has provided my granddaughter with the best possible start. The manager and team are proactive and take time and care to know the children and love them like they are their own. What more could you ask for!
15 February 2022
This is a wonderful nursery. I am always kept up to date on my Child's progress and what they have been learning. The staff are brilliant and always willing to go above and beyond. Highly recommend this nursery.
18 November 2021
The team are simply fantastic. They show endless dedication, care and support for my daughter's wellbeing and development. As a first-time parent, they have supported me through key milestones. The team at Bright Horizons Wembley have become an important integral part of mine and my daughter's lives. She looks forward every day to spending time with them and I couldn't trust anyone more than I trust them. I highly recommend it!
18 November 2021
The staff at Bright Horizon Wembley are great and always care for my daughter. We've been with them since 2019 and cannot find them a fault. They show dedication and my daughter is so happy to be there. They create a lovely, fun and warm environment for the children and they are true 'kids' lovers', which in my opinion is one of the most important characteristics for people working in a school setting. Thank you to the manager and the wider team.
16 August 2021
As a parent, it is a scary time when choosing a nursery for your child. I have had the best experience possible as my son settled in this month. The staff are friendly and welcoming, and you can feel the love and passion they have for their jobs. The manager of the nursery is exceptional and made me feel reassured through this time. I am very happy with the nursery and knowing my son is learning and growing in such a warm environment.
19 July 2021
My daughter started at the nursery full-time 5 days a week from August 2020, in the midst of the pandemic. Despite not being able to go inside the nursery due to covid restrictions the staff made the settling-in period as stress-free as possible and my daughter settled into nursery life quickly. She has absolutely blossomed during her time at nursery, with her learning supported by fantastic, dedicated staff. She runs into the nursery every morning with a smile on her face! Communication has been great throughout her time at nursery, both in terms of contact from the nursery management team and her key workers. My daughter is leaving the nursery as we are relocating but I could not recommend this nursery highly enough.
06 July 2021
I am extremely happy with the nursery, my daughter went here for 4 years and now my son goes here. Whenever I have had any concerns (which is hardly ever) they have been addressed quickly and my mind has been put at ease. I have tried to find another nursery purely because of the distance from home but nothing has compared which is why we are willing to travel to ensure we get the best care for my son.
21 June 2021
My daughter is happy to go into nursery every day and happy when I pick her up. Couldn’t ask for much more. She eats well, sleeps well, learns well. She loves the staff. My son was also the same. In the 4 years, I have known this nursery I am overall happy with what they provide. The main thing being happiness, love and care to my children.
27 May 2021
The nursery management is very poor and we have had a lot of issues in the past two years. Especially in the pandemic where they charged us for the days where they did not provide childcare. Their complaints team usually don't respond and the nursery manager does not always give correct advice in accordance with their policies - we have proved this to them using their own emails. We spent weeks arguing and asking for the days back which they overcharged during the pandemic. They also don't transfer kids to the next age group until four months after their birthday so the kids may spend a lot of time with much younger kids which can delay their learning and development. It's very disappointing because they provide good childcare overall.
18 May 2021
My daughter loves attending this nursery and has really improved in her speech and confidence. The staff there are very friendly and welcoming. They are very attentive and keep me well informed about my daughter's daily activities and progress.
29 April 2021
Bright Horizons Wembley Day Nursery and Preschool is a great place for my child to play and learn. The staff are absolutely amazing and very helpful. They helped us a lot with our diabetic child. Our son loves his caring teachers and every morning he is so happy to go to nursery. I know he is very well looked after whilst in there and it is the most important thing for me. I would highly recommend Bright Horizons Wembley Day Nursery and Preschool to anyone.
Latest Reviews for Bright Horizons Wembley Day Nursery and Preschool
24 September 2024
Where to begin... being a first time mother and leaving your baby in an unfamiliar place can be incredibly daunting and I made sure I did my research on the surrounding nurseries in the area prior to joining. I cannot thank the management and staff enough for the transition. They were accommodating with the settling sessions, informative, responsive to questions and overall, has been a comforting experience so far. My child has been going to this nursery for almost ten months now and she absolutely loves it. We are both always greeted with smiles from all staff and my daughter has taken really well to them. It brings me a lot of comfort knowing she is well taken care of, enjoys her time there and is learning so much. A special mention to the chefs as well who produces such nice and fresh meals for the children every day. I highly recommend this nursery.
26 July 2024
Leaving your child to return to work is tough, but Bright Horizons made the transition much easier. Our experience has been absolutely wonderful! The nursery is led by management who are exceptional in every way. They are incredibly approachable, friendly, and always ready to accommodate any of our needs. The entire staff are amazing, building strong relationships not only with my son but also with our whole family. They greet us with smiles and conversations, making it easy to get to know everyone. They have become like family to my son, providing care and love of the highest standard. Special thanks go to the staff, his key workers and second mums, as well as to two staff members in particular who have been like special aunties to him. I wholeheartedly love this nursery and cannot recommend it enough. Thank you Bright Horizons Team! We love you and are eternally grateful for the love and care you have provided to our baby.
15 May 2024
Bright Horizons - Wembley is a fantastic nursery! My son started nursery at 11 months old. I was so anxious for my son to go to nursery when I returned to work, but they all went above and beyond to reassure me. It is hard to entrust your child into the care of others, but from the very first day, I feel very comfortable leaving my child there. The whole management team and staff are professional, friendly and knowledgeable in all aspects, always smiling! They are without doubt the best, from the learning facilities and the care that goes into each child individually, to the awesome resources. They have a lovely choice of food menu. There are lots of different activities, with a great outdoor area and the cleanliness is brilliant too. So thank you everyone at Bright Horizons for nurturing and teaching our precious boy and for being totally awesome. I have no hesitation in recommending this nursery and its wonderful staff to everyone. I am pleased we picked Bright Horizons for our son.
30 April 2024
We have nothing but positive comments and praise for the experience we have had. They have been outstanding from the very first time we visited them for a viewing. Our son settled over two weeks, it did not feel rushed or abrupt, as parents we were just as supportive as our son. The nursery communicated fabulously and dealt very well with the questions we had and our ‘check-in’ phone calls. We were expecting the process to be hard in terms of separation anxiety, our son settled quickly and I think that is a testament to the fantastic efforts of the staff here. They put us at ease and our son loves going to nursery. They make a constant effort to keep us informed, they take the time to speak to us about our son daily and they make an extra effort to ensure his needs are met. They are so respectful of our views and concerns, they involve us in decisions about nursery activities and naps as much as possible. We feel very grateful to have found such a wonderful place for our son.
23 April 2024
I would highly recommend Bright Horizons Wembley Day Nursery and Preschool. My son started nursery at the age of 1 and has been there nearly for a year now. He loves going to nursery and all staff are amazing! Great to see how happy our son is when he walks to nursery. Fresh food is provided daily and a variety of food is available there. Staff are really working on children's development and are super friendly and helpful. It was very difficult to choose a nursery for our first baby boy and as soon as I stepped in Bright Horizons Wembley Nursery, it felt right and the best choice I’ve made for my son. They also have a lot of play time outside in the play garden. Lots of play, exploring and learning activities as well as relaxing/sleeping time. Thank you all staff for being so great!
28 March 2024
My niece attends Bright Horizons Wembley, and it is amazing. All staff from the top to the bottom are amazing. Nothing is too much. My niece loves it. The management team are amazing, from the manager, deputy and third in charge. They are doing an amazing job preparing her for school in September. Thank you all so much.
24 November 2023
Honestly, I cannot vouch enough for this nursery. I was very skeptical to begin with, just as any parent would be, but now my daughter has been going here for the past 2 and half years, she loves it and always wants to attend even on weekends. The great thing is they have an app to update information about your child. My daughter has learnt so much from here, always coming home with bright new words and the entire team are just so lovely. Highly recommended to send your children here. Great location and great for parking for pick-up and drop-off.
23 June 2022
Overall, my son's experience at the nursery has been amazing. The staff at the nursery are wonderful, cheerful and lovely. The management team are the best and I wish he could stay at the nursery longer, this has to be the best nursery my children have been to.
14 March 2022
Wembley, Bright Horizons is a fantastic nursery. The management team are wonderful, both the manager and deputy manager are extremely helpful and approachable and clearly make every effort to know the children in their care. The staff, in general, are lovely, proactive and helpful. Their support during the settling in period (especially for my eldest, which was during lockdown) was very much appreciated. They also worked tirelessly during the pandemic, to keep the nursery open with minimal disruption, which should be applauded. It's a wonderful nursery. Highly recommend!
15 February 2022
This nursery has provided my granddaughter with the best possible start. The manager and team are proactive and take time and care to know the children and love them like they are their own. What more could you ask for!
15 February 2022
This is a wonderful nursery. I am always kept up to date on my Child's progress and what they have been learning. The staff are brilliant and always willing to go above and beyond. Highly recommend this nursery.
18 November 2021
The team are simply fantastic. They show endless dedication, care and support for my daughter's wellbeing and development. As a first-time parent, they have supported me through key milestones. The team at Bright Horizons Wembley have become an important integral part of mine and my daughter's lives. She looks forward every day to spending time with them and I couldn't trust anyone more than I trust them. I highly recommend it!
18 November 2021
The staff at Bright Horizon Wembley are great and always care for my daughter. We've been with them since 2019 and cannot find them a fault. They show dedication and my daughter is so happy to be there. They create a lovely, fun and warm environment for the children and they are true 'kids' lovers', which in my opinion is one of the most important characteristics for people working in a school setting. Thank you to the manager and the wider team.
16 August 2021
As a parent, it is a scary time when choosing a nursery for your child. I have had the best experience possible as my son settled in this month. The staff are friendly and welcoming, and you can feel the love and passion they have for their jobs. The manager of the nursery is exceptional and made me feel reassured through this time. I am very happy with the nursery and knowing my son is learning and growing in such a warm environment.
19 July 2021
My daughter started at the nursery full-time 5 days a week from August 2020, in the midst of the pandemic. Despite not being able to go inside the nursery due to covid restrictions the staff made the settling-in period as stress-free as possible and my daughter settled into nursery life quickly. She has absolutely blossomed during her time at nursery, with her learning supported by fantastic, dedicated staff. She runs into the nursery every morning with a smile on her face! Communication has been great throughout her time at nursery, both in terms of contact from the nursery management team and her key workers. My daughter is leaving the nursery as we are relocating but I could not recommend this nursery highly enough.
06 July 2021
I am extremely happy with the nursery, my daughter went here for 4 years and now my son goes here. Whenever I have had any concerns (which is hardly ever) they have been addressed quickly and my mind has been put at ease. I have tried to find another nursery purely because of the distance from home but nothing has compared which is why we are willing to travel to ensure we get the best care for my son.
21 June 2021
My daughter is happy to go into nursery every day and happy when I pick her up. Couldn’t ask for much more. She eats well, sleeps well, learns well. She loves the staff. My son was also the same. In the 4 years, I have known this nursery I am overall happy with what they provide. The main thing being happiness, love and care to my children.
27 May 2021
The nursery management is very poor and we have had a lot of issues in the past two years. Especially in the pandemic where they charged us for the days where they did not provide childcare. Their complaints team usually don't respond and the nursery manager does not always give correct advice in accordance with their policies - we have proved this to them using their own emails. We spent weeks arguing and asking for the days back which they overcharged during the pandemic. They also don't transfer kids to the next age group until four months after their birthday so the kids may spend a lot of time with much younger kids which can delay their learning and development. It's very disappointing because they provide good childcare overall.
18 May 2021
My daughter loves attending this nursery and has really improved in her speech and confidence. The staff there are very friendly and welcoming. They are very attentive and keep me well informed about my daughter's daily activities and progress.
29 April 2021
Bright Horizons Wembley Day Nursery and Preschool is a great place for my child to play and learn. The staff are absolutely amazing and very helpful. They helped us a lot with our diabetic child. Our son loves his caring teachers and every morning he is so happy to go to nursery. I know he is very well looked after whilst in there and it is the most important thing for me. I would highly recommend Bright Horizons Wembley Day Nursery and Preschool to anyone.