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Albury Road, Merstham, Redhill, RH1 3LS
View Full Details of First Steps NurseryLatest Reviews for First Steps Nursery
12 March 2025
Our daughter loved going to First Steps Nursery! She has such fun every day and we love getting photo updates throughout the day. The thematic weeks keep things interesting for the babies. Our daughter has become more confident since going to the nursery. We have our key worked and the team to thank!
20 December 2024
My daughter currently attends First Steps Nursery. She is so happy there and I am pleased with her development progress. The staff are all lovely, efficient and professional. Through an app, I get to see what she is up to throughout the day. I highly recommend First Steps.
27 September 2024
The best nursery for your baby in all of Reigate/Redhill. Closest and the most competitively priced. Also one of the few nurseries that picked up the phone and replied to emails. Visiting was easy and they were transparent about fees, compared to some nurseries who rarely answer the phone, don't disclose fees and fob you off from enquiring about a space. Easy access with little to no traffic. Plenty of parking/street parking is available. Settle days were a delight, and they have an app with Golden Moments and sweet photos etc, compared to other Nurseries, FirstSteps is consistent with this and works tirelessly to update the app. As well as a monthly newsletter, nature walks and trips, they also have Sing and Sign. We even got a Christmas Card from the staff. They've put on a Summer Fair, a Mother's Day and Father's Day Breakfast and a Summer Stay and Play for the adults to join in. Couldn't be happier and truly grateful to all staff/management for everything, including how well-fed our little one has been once home.
23 August 2024
I shop around before I chose First Steps. It is such a lovely nursery. perfect size and not overly big (which can be quite overwhelming for a young child). The staff have been absolutely amazing and we will be sad once our little one leaves in September this year. They supply healthy food options, they teach the children Spanish amongst other things and have just been great through and through. Cannot fault it at all!
11 June 2024
Our daughter has been at First Steps for 7 months now and we only have positive things to say. She started at 11 months and from her first settle session knew we'd picked a gem. Her key person is so lovely, caring and genuinely invested in our daughter's daily happiness and development. This is our first child so not sure what to expect from a nursery, but we would recommend it to anyone wanting a personal, relaxed yet professional family vibe for their children. All the staff are warm and welcoming and we trust they all have the children's best interests at heart. We are invited in for special events which is wonderful to catch a glimpse of their environment and watch them interact with the other children. We also love the updates on the app including photos of their playtime, outings and info on food/naps/nappies etc. Big thanks to all at FSN!
28 May 2024
Our daughter has attended First Steps since she was 14 months old and has been going to nursery for the past 4 months. Since starting nursery she has developed so much and we couldn’t be happier with the care she has received. All the staff are great, no question is too much trouble (and I had a lot of questions when our daughter first started), the staff are patient, caring, kind and I couldn’t be happier with the choice we made to send our daughter here. The range of activities is extensive, from trips to see the ducks, to messy play and outdoor activities. Their outdoor space is very impressive and weather permitting the babies spend a lot of time outdoors, our daughter loves being outside so thrives here and after taking a bit of time to settle given she started at a later age, leaves nursery happy and content each day. As our first child, choosing a nursery was a huge decision for us and we are very grateful to First Steps for such a positive experience.
19 December 2023
First Steps Nursery has been nothing but fantastic for my son. My son has been attending since July 2023 and has developed quickly since then. All of the staff in the baby's room are fantastic, in particular, his key worker, who he has developed a lovely bond with. I have absolutely no worries at all when he is at nursery and he comes home having thoroughly enjoyed every day.
11 December 2023
Excellent nursery and couldn’t fault it even if I tried! All Staff and manager extremely efficient and professional. I have one child currently there and one that’s just left for school and they have been more than happy there the entire time.
02 November 2022
My son has been at First Steps since he was ten months old and has absolutely thrived there. Being born during Covid and having limited contact with people in his early months, I was worried he would struggle to settle but the staff are brilliant at what they do, they keep you well informed and obviously care a lot. He has now moved to the Toddler room and he absolutely loves it, they do plenty of engaging activities and the facilities are great. We are really happy we chose the nursery and would highly recommend it!
12 May 2022
My son has been attending First Steps Nursery for just under a year since he was 12/13 months old. He has absolutely thrived in the baby room and the staff in this room are fantastic. Especially his key worker (who is also the room leader I think) - she is incredibly experienced and really helped our little one settle when he was finding it very hard at first. The baby room team are very warm and understanding and supportive of the newer parents. We love our updates on the app and seeing how our son is getting on. The nursery is professional, nurturing, caring and have used a lot of common sense when it's come to Covid rules and regulation which have reassured parents. I'm looking forward to our son moving into Toddler Room as the staff there seem just as kind and nurturing. They seem younger in the toddler room which I think will also be good for him as he learns to be more independent. The facilities and garden are great. I'm really pleased we picked First Steps and would recommend it to friends/family.
23 March 2022
Cannot fault First Steps. Really lovely and attentive staff. My son has had absolutely brilliant key workers in babies and toddler rooms which made and feel very at ease to leave him there. I have also been very impressed by the management and how situations such as Covid has been managed.
15 March 2022
We have both our boys at First Steps for 2.5 and 0.5 years and we are really happy with everything about them. There is a mix of very experienced staff that have been there a long time and some newer members and we feel that they all act in a very professional manner and are very warm and welcoming. We are pleased with the development we have seen with our boys and the activities they do and the updates we get. Thank you.
15 March 2022
Our daughter really enjoys the nursery. She always has a lot of fun and the staff comes up with a lot of various activities for the babies. We enjoy the pictures that we get of our little one having fun at the nursery and the key person looking after her is absolutely amazing. It is also very easy to communicate with the manager and the office in case we have any queries.
25 February 2022
My little one started from Baby Room and she’s now at preschool. She loves the variety of activities - singing, drawing and painting, dancing dressing-up etc. All the teachers are amazing too. I’ll be sad when the time comes for her to move on, but I’m also confident she’ll be ready for big school by then.
30 December 2020
My son has started nursery when he was 8 months and absolutely loved it from day 1. He absolutely adores his keyworker and made amazing progress. Staff fills in learning books regularly so I can check what he has been up to during the day. Good communication from staff, lots of different learning activities, varied menus...The nursery is spot on. Currently expecting baby number 2 and hoping he will be able to attend this nursery too!
07 December 2020
My son is currently in the toddler room following on from the baby room. All the staff are incredibly friendly and genuinely seem to care about him, he loves his days there and has settled in very well. I'm extremely happy with First Steps and would highly recommend it.
16 October 2020
My son started here almost a year ago and he is doing very well. As a first time parent, I was very anxious about sending him to nursery but I had nothing to worry about. The owner and manager helped to reassure me before he started and he has thrived since attending here. All of the staff are wonderful and I cannot fault any of them. He has a really good relationship with all and really likes his key person. My son is excited to get to nursery and enjoys it so much he doesn't want to leave sometimes. The nursery has adapted really well since Covid-19 and I feel that my son is in a safe environment.
09 October 2020
In the last year and a half, this nursery definitely feels like a home away from home for my little one and I am impressed daily by all the things she learns and all the personalised support she gets. The staff are warm, welcoming, adaptable and clearly very experienced; and the environment provides my daughter with so many creative and engaging activities. I am extremely pleased with the service provided by the First Steps Nursery and would highly recommend them. At this nursery I feel my daughter is constantly learning in a fun environment, eats well, is supported, comforted and is safe… I simply couldn’t ask for more.
07 August 2020
First Steps is an amazing nursery. All three of my children have been there and they have bounced in every day with a smile on their face. They are amazing at supporting children learn to form friendships and get prepped for school and the staff are brilliant. I would 100% recommend this nursery and will be sad when my last children will leave, as I have absolute confidence that they are being well looked after and cared for!
07 August 2020
My son has attended First Steps Nursery since he was 10 months old and the team of qualified staff have supported and encouraged his development all the way through the various rooms ahead of him starting reception. The rooms are bright, spacious and full of resources. I am constantly impressed with the range of activities and topics they cover within the nursery. I would recommend this nursery to anyone and I’m so pleased with it my second son will be joining when I return to work.
Latest Reviews for First Steps Nursery
12 March 2025
Our daughter loved going to First Steps Nursery! She has such fun every day and we love getting photo updates throughout the day. The thematic weeks keep things interesting for the babies. Our daughter has become more confident since going to the nursery. We have our key worked and the team to thank!
20 December 2024
My daughter currently attends First Steps Nursery. She is so happy there and I am pleased with her development progress. The staff are all lovely, efficient and professional. Through an app, I get to see what she is up to throughout the day. I highly recommend First Steps.
27 September 2024
The best nursery for your baby in all of Reigate/Redhill. Closest and the most competitively priced. Also one of the few nurseries that picked up the phone and replied to emails. Visiting was easy and they were transparent about fees, compared to some nurseries who rarely answer the phone, don't disclose fees and fob you off from enquiring about a space. Easy access with little to no traffic. Plenty of parking/street parking is available. Settle days were a delight, and they have an app with Golden Moments and sweet photos etc, compared to other Nurseries, FirstSteps is consistent with this and works tirelessly to update the app. As well as a monthly newsletter, nature walks and trips, they also have Sing and Sign. We even got a Christmas Card from the staff. They've put on a Summer Fair, a Mother's Day and Father's Day Breakfast and a Summer Stay and Play for the adults to join in. Couldn't be happier and truly grateful to all staff/management for everything, including how well-fed our little one has been once home.
23 August 2024
I shop around before I chose First Steps. It is such a lovely nursery. perfect size and not overly big (which can be quite overwhelming for a young child). The staff have been absolutely amazing and we will be sad once our little one leaves in September this year. They supply healthy food options, they teach the children Spanish amongst other things and have just been great through and through. Cannot fault it at all!
11 June 2024
Our daughter has been at First Steps for 7 months now and we only have positive things to say. She started at 11 months and from her first settle session knew we'd picked a gem. Her key person is so lovely, caring and genuinely invested in our daughter's daily happiness and development. This is our first child so not sure what to expect from a nursery, but we would recommend it to anyone wanting a personal, relaxed yet professional family vibe for their children. All the staff are warm and welcoming and we trust they all have the children's best interests at heart. We are invited in for special events which is wonderful to catch a glimpse of their environment and watch them interact with the other children. We also love the updates on the app including photos of their playtime, outings and info on food/naps/nappies etc. Big thanks to all at FSN!
28 May 2024
Our daughter has attended First Steps since she was 14 months old and has been going to nursery for the past 4 months. Since starting nursery she has developed so much and we couldn’t be happier with the care she has received. All the staff are great, no question is too much trouble (and I had a lot of questions when our daughter first started), the staff are patient, caring, kind and I couldn’t be happier with the choice we made to send our daughter here. The range of activities is extensive, from trips to see the ducks, to messy play and outdoor activities. Their outdoor space is very impressive and weather permitting the babies spend a lot of time outdoors, our daughter loves being outside so thrives here and after taking a bit of time to settle given she started at a later age, leaves nursery happy and content each day. As our first child, choosing a nursery was a huge decision for us and we are very grateful to First Steps for such a positive experience.
19 December 2023
First Steps Nursery has been nothing but fantastic for my son. My son has been attending since July 2023 and has developed quickly since then. All of the staff in the baby's room are fantastic, in particular, his key worker, who he has developed a lovely bond with. I have absolutely no worries at all when he is at nursery and he comes home having thoroughly enjoyed every day.
11 December 2023
Excellent nursery and couldn’t fault it even if I tried! All Staff and manager extremely efficient and professional. I have one child currently there and one that’s just left for school and they have been more than happy there the entire time.
02 November 2022
My son has been at First Steps since he was ten months old and has absolutely thrived there. Being born during Covid and having limited contact with people in his early months, I was worried he would struggle to settle but the staff are brilliant at what they do, they keep you well informed and obviously care a lot. He has now moved to the Toddler room and he absolutely loves it, they do plenty of engaging activities and the facilities are great. We are really happy we chose the nursery and would highly recommend it!
12 May 2022
My son has been attending First Steps Nursery for just under a year since he was 12/13 months old. He has absolutely thrived in the baby room and the staff in this room are fantastic. Especially his key worker (who is also the room leader I think) - she is incredibly experienced and really helped our little one settle when he was finding it very hard at first. The baby room team are very warm and understanding and supportive of the newer parents. We love our updates on the app and seeing how our son is getting on. The nursery is professional, nurturing, caring and have used a lot of common sense when it's come to Covid rules and regulation which have reassured parents. I'm looking forward to our son moving into Toddler Room as the staff there seem just as kind and nurturing. They seem younger in the toddler room which I think will also be good for him as he learns to be more independent. The facilities and garden are great. I'm really pleased we picked First Steps and would recommend it to friends/family.
23 March 2022
Cannot fault First Steps. Really lovely and attentive staff. My son has had absolutely brilliant key workers in babies and toddler rooms which made and feel very at ease to leave him there. I have also been very impressed by the management and how situations such as Covid has been managed.
15 March 2022
We have both our boys at First Steps for 2.5 and 0.5 years and we are really happy with everything about them. There is a mix of very experienced staff that have been there a long time and some newer members and we feel that they all act in a very professional manner and are very warm and welcoming. We are pleased with the development we have seen with our boys and the activities they do and the updates we get. Thank you.
15 March 2022
Our daughter really enjoys the nursery. She always has a lot of fun and the staff comes up with a lot of various activities for the babies. We enjoy the pictures that we get of our little one having fun at the nursery and the key person looking after her is absolutely amazing. It is also very easy to communicate with the manager and the office in case we have any queries.
25 February 2022
My little one started from Baby Room and she’s now at preschool. She loves the variety of activities - singing, drawing and painting, dancing dressing-up etc. All the teachers are amazing too. I’ll be sad when the time comes for her to move on, but I’m also confident she’ll be ready for big school by then.
30 December 2020
My son has started nursery when he was 8 months and absolutely loved it from day 1. He absolutely adores his keyworker and made amazing progress. Staff fills in learning books regularly so I can check what he has been up to during the day. Good communication from staff, lots of different learning activities, varied menus...The nursery is spot on. Currently expecting baby number 2 and hoping he will be able to attend this nursery too!
07 December 2020
My son is currently in the toddler room following on from the baby room. All the staff are incredibly friendly and genuinely seem to care about him, he loves his days there and has settled in very well. I'm extremely happy with First Steps and would highly recommend it.
16 October 2020
My son started here almost a year ago and he is doing very well. As a first time parent, I was very anxious about sending him to nursery but I had nothing to worry about. The owner and manager helped to reassure me before he started and he has thrived since attending here. All of the staff are wonderful and I cannot fault any of them. He has a really good relationship with all and really likes his key person. My son is excited to get to nursery and enjoys it so much he doesn't want to leave sometimes. The nursery has adapted really well since Covid-19 and I feel that my son is in a safe environment.
09 October 2020
In the last year and a half, this nursery definitely feels like a home away from home for my little one and I am impressed daily by all the things she learns and all the personalised support she gets. The staff are warm, welcoming, adaptable and clearly very experienced; and the environment provides my daughter with so many creative and engaging activities. I am extremely pleased with the service provided by the First Steps Nursery and would highly recommend them. At this nursery I feel my daughter is constantly learning in a fun environment, eats well, is supported, comforted and is safe… I simply couldn’t ask for more.
07 August 2020
First Steps is an amazing nursery. All three of my children have been there and they have bounced in every day with a smile on their face. They are amazing at supporting children learn to form friendships and get prepped for school and the staff are brilliant. I would 100% recommend this nursery and will be sad when my last children will leave, as I have absolute confidence that they are being well looked after and cared for!
07 August 2020
My son has attended First Steps Nursery since he was 10 months old and the team of qualified staff have supported and encouraged his development all the way through the various rooms ahead of him starting reception. The rooms are bright, spacious and full of resources. I am constantly impressed with the range of activities and topics they cover within the nursery. I would recommend this nursery to anyone and I’m so pleased with it my second son will be joining when I return to work.