Submit a Review for Puffins in the City
Keble House, Southernhay Gardens, Exeter, EX1 1NT
View Full Details of Puffins in the CityLatest Reviews for Puffins in the City
09 September 2024
Cannot fault the team at Southernhay, all of them so so lovely and friendly nothing ever too much! The manager has always gone above and beyond even before becoming management and both of my children who attended/attend the nursery absolutely adore her, cannot fault her at all!
09 September 2024
Puffins have been excellent at caring for our son. We were new to Exeter this year and loved Puffins as soon as we visited; it was fun, engaging and our little boy is always so happy to be at nursery. The variety of activities and outings are great. The quality of care in Southernhay's baby room is great. I particularly want to call out Two ladies who have always been responsive, attentive and very caring.
03 September 2024
Our little boy was welcomed with such love and care after being at a different nursery that didn't meet his needs. The staff moved at his pace and have been amazing. As his time is coming to an end he is going to greatly miss the staff. Thank you for making the rest of his time before primary school a lovely experience for him.
05 August 2024
Puffins are excellent. Two kids have been through puffins and the staff are consistently great. The kids love them and they pay attention to their needs. They seem more flexible than other nurseries in the area friends have used.
02 August 2024
Very happy with our daughter's progress from starting. Her speech has come on extremely well. Her potty training was advanced thanks to the staff's noticing signs she was ready. The staff were all very welcoming and she loves her days there.
01 August 2024
My daughter has been attending Puffins in Southernhay for about a year and a half now. We have always found them attentive and caring. They make a point to take the children on excursions into various areas of the city, our daughter always talks about the fun times she has. Her learning and development have been commendable, we thank all the staff for their care and support in her development. A special thank you to two staff members in particular who our daughter always talks about.
01 August 2024
I'm happy with the nursery, staff, premises and activities. The staff are caring and willing to listen to our needs, and the children are involved in exciting activities, indoors and outdoors, daily. My child is always happy at the end of the day!
25 June 2024
Puffins in the City is fantastic. Both of my children have attended the nursery and we have been incredibly lucky with the lovely staff and experiences they offer. The setting works really well for transitioning from each room. We’re very lucky to have found this nursery!
16 May 2024
I'm so pleased with my granddaughter settling in so well over the last month, she is really thriving from her time in nursery. The staff are all so kind and caring. They always go above and beyond with my granddaughter. I'm always kept up to date with information. It's truly a very positive experience for us all knowing my granddaughter is very happy at Puffins, Southernhay.
10 May 2024
My son has been going to Puffins in the City for a year and a half and it’s lovely. The staff are really friendly and my little boy is always happy when we pick him up. They do all sorts of lovely activities and trips which I really like. Also, the fact that everything is included is so helpful as all I need to worry about is a spare change of clothes!
09 May 2024
The staff and the nursery are great. Both our children have enjoyed going to nursery here. They especially enjoy the regular trips into the city centre with the nursery workers. The nursery and the staff hold regular fairs and events which the children really enjoy as well.
26 October 2023
Our daughter has been going to Puffins in the City since she was 9 months old (she is now over 3 years old). She has always enjoyed going there and seeing friends and staff. She (and we) have got on with all the staff (old and new). A very friendly, welcoming and relaxed atmosphere which your child will love! Thank you all for looking after our daughter so well!
16 October 2023
Really lovely setting. The staff are kind, dedicated and always trying to be as flexible and accommodating as possible. They do lots of nice activities with the kids. Also, the nursery is very well-managed and efficient. We have had children there since 2019 and we love this nursery.
19 June 2023
Our daughter has been going to Puffins since she was 11 months old and we have used two of the different sites. Our daughter is now 4 years and she has absolutely loved her time at Puffins. When we had to move sites to a Puffins based further out of the city due to an office move, the team created a wonderful and caring transfer, our daughter settled really quickly. I couldn’t recommend the staff more, they care for my daughter like she’s one of their own.
12 June 2023
A wonderful nursery - our son has grown in confidence and ability massively since starting with Puffins and is really keen to go there in the mornings. He speaks so positively of his key workers and friends and is really happy there.
09 January 2023
Our son enjoys this place a lot and we are all happy for that. Also, staff are amazing and helpful.
15 December 2022
I absolutely love my little girl being at Puffins. She is so happy when she comes home chatting about her day. She has been attending Puffins for 1.5 years and I couldn't imagine her anywhere else. The staff are brilliant and always on hand to answer any queries I have. She has developed so much since attending and I will be very sad for her to leave when she starts school in a couple of years. A special thank you to her key workers who have been with her during her time in the baby room and bumblebee room who she has absolutely adored.
22 March 2021
My son started around eight months ago and has absolutely loved Puffins in the City! I feel very confident leaving him in their care and I know he will have a great day. The staff are warm, informative and approachable, despite the challenges of Covid-19 during this time. They have also been very adaptable and approachable, for example giving him expressed breast milk, although luckily he wanted to stop this fairly early on himself and accommodating his cloth nappies. The parent app is great and I look forward to seeing the photos, as well as the practical information on sleep. I feel he gets a lot out of the activities each day but will also always be given a cuddle if he needs one. My main reason for not hesitating at all in recommending them is simply that he seems to enjoy himself!
18 November 2020
I am very happy when I drop off my son to Puffins in the City as I am confident and certain that he will be properly looked after, cared for and given time to be him. Although procedures have recently become very strict due to Covid, I would still suggest that my son continues to thrive and enjoy his full days with warm, friendly and competent nursery workers. Who maintain lovely relationships with him and great communication with me. Thank you!
18 November 2020
Puffins is a wonderful nursery. The staff are lovely and all the children seem to really enjoy themselves. Tise nursery offers great flexibility to parents with fluctuating schedules.
Latest Reviews for Puffins in the City
09 September 2024
Cannot fault the team at Southernhay, all of them so so lovely and friendly nothing ever too much! The manager has always gone above and beyond even before becoming management and both of my children who attended/attend the nursery absolutely adore her, cannot fault her at all!
09 September 2024
Puffins have been excellent at caring for our son. We were new to Exeter this year and loved Puffins as soon as we visited; it was fun, engaging and our little boy is always so happy to be at nursery. The variety of activities and outings are great. The quality of care in Southernhay's baby room is great. I particularly want to call out Two ladies who have always been responsive, attentive and very caring.
03 September 2024
Our little boy was welcomed with such love and care after being at a different nursery that didn't meet his needs. The staff moved at his pace and have been amazing. As his time is coming to an end he is going to greatly miss the staff. Thank you for making the rest of his time before primary school a lovely experience for him.
05 August 2024
Puffins are excellent. Two kids have been through puffins and the staff are consistently great. The kids love them and they pay attention to their needs. They seem more flexible than other nurseries in the area friends have used.
02 August 2024
Very happy with our daughter's progress from starting. Her speech has come on extremely well. Her potty training was advanced thanks to the staff's noticing signs she was ready. The staff were all very welcoming and she loves her days there.
01 August 2024
My daughter has been attending Puffins in Southernhay for about a year and a half now. We have always found them attentive and caring. They make a point to take the children on excursions into various areas of the city, our daughter always talks about the fun times she has. Her learning and development have been commendable, we thank all the staff for their care and support in her development. A special thank you to two staff members in particular who our daughter always talks about.
01 August 2024
I'm happy with the nursery, staff, premises and activities. The staff are caring and willing to listen to our needs, and the children are involved in exciting activities, indoors and outdoors, daily. My child is always happy at the end of the day!
25 June 2024
Puffins in the City is fantastic. Both of my children have attended the nursery and we have been incredibly lucky with the lovely staff and experiences they offer. The setting works really well for transitioning from each room. We’re very lucky to have found this nursery!
16 May 2024
I'm so pleased with my granddaughter settling in so well over the last month, she is really thriving from her time in nursery. The staff are all so kind and caring. They always go above and beyond with my granddaughter. I'm always kept up to date with information. It's truly a very positive experience for us all knowing my granddaughter is very happy at Puffins, Southernhay.
10 May 2024
My son has been going to Puffins in the City for a year and a half and it’s lovely. The staff are really friendly and my little boy is always happy when we pick him up. They do all sorts of lovely activities and trips which I really like. Also, the fact that everything is included is so helpful as all I need to worry about is a spare change of clothes!
09 May 2024
The staff and the nursery are great. Both our children have enjoyed going to nursery here. They especially enjoy the regular trips into the city centre with the nursery workers. The nursery and the staff hold regular fairs and events which the children really enjoy as well.
26 October 2023
Our daughter has been going to Puffins in the City since she was 9 months old (she is now over 3 years old). She has always enjoyed going there and seeing friends and staff. She (and we) have got on with all the staff (old and new). A very friendly, welcoming and relaxed atmosphere which your child will love! Thank you all for looking after our daughter so well!
16 October 2023
Really lovely setting. The staff are kind, dedicated and always trying to be as flexible and accommodating as possible. They do lots of nice activities with the kids. Also, the nursery is very well-managed and efficient. We have had children there since 2019 and we love this nursery.
19 June 2023
Our daughter has been going to Puffins since she was 11 months old and we have used two of the different sites. Our daughter is now 4 years and she has absolutely loved her time at Puffins. When we had to move sites to a Puffins based further out of the city due to an office move, the team created a wonderful and caring transfer, our daughter settled really quickly. I couldn’t recommend the staff more, they care for my daughter like she’s one of their own.
12 June 2023
A wonderful nursery - our son has grown in confidence and ability massively since starting with Puffins and is really keen to go there in the mornings. He speaks so positively of his key workers and friends and is really happy there.
09 January 2023
Our son enjoys this place a lot and we are all happy for that. Also, staff are amazing and helpful.
15 December 2022
I absolutely love my little girl being at Puffins. She is so happy when she comes home chatting about her day. She has been attending Puffins for 1.5 years and I couldn't imagine her anywhere else. The staff are brilliant and always on hand to answer any queries I have. She has developed so much since attending and I will be very sad for her to leave when she starts school in a couple of years. A special thank you to her key workers who have been with her during her time in the baby room and bumblebee room who she has absolutely adored.
22 March 2021
My son started around eight months ago and has absolutely loved Puffins in the City! I feel very confident leaving him in their care and I know he will have a great day. The staff are warm, informative and approachable, despite the challenges of Covid-19 during this time. They have also been very adaptable and approachable, for example giving him expressed breast milk, although luckily he wanted to stop this fairly early on himself and accommodating his cloth nappies. The parent app is great and I look forward to seeing the photos, as well as the practical information on sleep. I feel he gets a lot out of the activities each day but will also always be given a cuddle if he needs one. My main reason for not hesitating at all in recommending them is simply that he seems to enjoy himself!
18 November 2020
I am very happy when I drop off my son to Puffins in the City as I am confident and certain that he will be properly looked after, cared for and given time to be him. Although procedures have recently become very strict due to Covid, I would still suggest that my son continues to thrive and enjoy his full days with warm, friendly and competent nursery workers. Who maintain lovely relationships with him and great communication with me. Thank you!
18 November 2020
Puffins is a wonderful nursery. The staff are lovely and all the children seem to really enjoy themselves. Tise nursery offers great flexibility to parents with fluctuating schedules.