Submit a Review for S4YC @ Rocking Horse Day Nursery
21 Main Road, Broughton, Chester, CH4 0NP
View Full Details of S4YC @ Rocking Horse Day NurseryLatest Reviews for S4YC @ Rocking Horse Day Nursery
14 January 2025
I was very concerned about my child being in a nursery environment. As days passed I have witnessed to her interactions for different activities in nursery. It is nothing but involvement of baby room staff. Me and her dad will always be grateful for your contributions in her journey. The care and attention the baby room staff were given was exceptional. Since my daughter was a complicated kid staff were needed more patience and care. They absolutely loved to do it happily and they were always ready to be trained for her. The attitude of her looking after staff made us hesitant to drop out from nursery. We know she will miss you for sure.
22 November 2024
My child was in this nursery from 9 months to 3 years. From start to finish she has been well taken care of by each room's staff. I would like to say that her focus team member in Rainbow Room is a great credit to the nursery and one of the reasons I did not take my child out of the nursery when I learned of there being a couple of instances I was not happy with. Stars Room has truly been an amazing room for my child to grow, the most personal of all relationships between staff and parents I have felt. So much care and attention was given to my child, along with all the other children. I have marked cleanliness down for the fact I feel that the outside areas could have better upkeep from external help, not against the staff upkeep at all. I have marked food, due to the drastic difference from when my child started here, she was having variance and substantial meals, now the children are on pre-ordered meals that my child has not enjoyed at all.
13 August 2024
My little boy absolutely adores going to nursery here and I feel so happy knowing he's being so well looked after and enjoying his time here. The staff members know him very well and are always thinking up fun activities to do with him and he is fed so well. Updates are fantastic and the building itself has a lovely homely feel to it.
20 February 2024
My 1 year old loves Rocking Horse. He has been there since 4 months old and I have never been worried about him there. The staff are all so lovely and my boy loves them to bits. He is there a lot so they are like family to us. Any queries I have are always dealt with and communication is easygoing as staff are so kind and will accommodate anything as best they can. Only reason not giving 5 stars is because there was a rocky time last year when S4YC took over and families and existing staff noted that the policies were very different and it has taken some getting used to, especially financially as prices went up and there was some difficulties with the new payment system. The booking system is also quite different as we use an app, but it can be clumsy. It is due to the exceptional staff and their care that my son remains at this nursery. I cannot fault anything except for the technical issues.
20 February 2024
My little girl started nursery in January and as a very anxious mum, I was so nervous about her not settling in. All of the staff were so reassuring and lovely to me and made it that little bit easier to leave her. She was very unsettled in the first area we tried her in which the staff picked up on straight away so we decided to try her in a room with smaller children and now she absolutely loves it there. She has such a nice connection with her main carer and it just reassures me so much. I get lots of updates throughout the day which is just perfect and makes my whole day seeing how happy my little girl is. 10/10 would recommend this nursery to anyone.
20 February 2024
My child seems to enjoy himself, the staff seem friendly enough. Good policy with safeguarding. Good communication on the app when he's with his keyworker. The menu seems good and there often seems to be an option for more servings.
20 February 2024
My child has been in Rocking Horse now since he was 9 months old. He has changed from babies to tots classes. He enjoys his time in the nursery and comes home singing lots of nursery rhymes that he has learnt. All of the staff we have met have been very friendly and welcoming and welcome my child with a smile and a big hello in the morning. The playrooms are very well set out and have a variety for the children to do and I love that they encourage outdoor play too.
16 February 2024
My daughter has been going to Rocking Horse just over a year now and absolutely loves it, staff are great and the facilities are great too. She enjoys all the activities that the children get up to and absolutely loves the outdoor fun.
16 February 2024
I was slightly nervous following the takeover but can honestly say how happy I am with the nursery and the teachers who take care of my little girl. She’s come on leaps and bounds since attending and loves her days there. It makes it easier seeing how happy she is from the photos on the app and tracking of what she’s ate/slept. The staff are all friendly and helpful so could not recommend more, thank you.
16 February 2024
Great experience so far. Our little girl is in the babies room and each day participates in developmental activities to which we have noticed has helped her develop greatly since attending. Clean facilities, experienced and friendly teachers and regular updates which is nice to see how she is getting on each day.
16 February 2024
The staff in Tots have been absolutely fantastic with our little boy. He has thrived in their room and formed really loving relationships, especially with his key worker. We loved our updates on the online platform and following his progress.
15 February 2024
The staff are all brilliant, my child loves them all and loves his days in nursery, he never wants to come home! I love seeing the activities the children have got up to that day on the app, the recent improvements to the rooms and the outdoor spaces show that S4YC are committed to investing in the nursery, and the children’s development which is really refreshing. It’s nice to have a monthly update on everything and the changes that are taking place. Everyone is approachable and happy to help and have a chat. Well done guys!
12 February 2024
My child has attended Rocking Horse for over a year. The previous owners were fantastic and could tell all the staff really enjoyed working there. Despite the initial challenges following S4YC's takeover of Rocking Horse, the transition appears to be settling down. Not a fan of the new food menu compared to the old one as there seemed to be a lot more variety before, however, I'm really happy with Rocking Horse. The staff are great, as is the new manager and my child is happy, she eats and sleeps well and I feel she is well looked after and enjoys her days at nursery.
09 February 2024
The nursery staff are brilliant and my son always loves his days there. Plenty of outdoor activities, which he loves, mixed with indoor messy play. Staff can’t be faulted however communication by the company is weak, monthly staff changes which aren’t communicated to parents, no consistency. Too many methods of emails/apps/messages that key info is often missed and email communication re payments would be easier via direct phone communication. Sadly the personal/family feel of Rocking Horse has gone.
09 February 2024
All the staff here are absolutely fantastic they go above and beyond! My daughter requires a bit of extra support and the staff here support her so much. She also is a fussy eater and the chief and the staff are amazing by finding something else for her to eat if she isn’t keen on the menu that day. The cleanness of that nursery is pristine my daughter goes here once a week and she looks forward to it each week. She walks into nursery with a smile and walks out with one too which is lovely for me to see she is so happy and enjoys her time here. My child has appointments with health professionals and the staff always like to know where we're up to with the appointments so it’s lovely the staff show such an interest in my child’s life and needs outside of nursery. The staff are very approachable and easy to talk to always open the door with a smile and are very welcoming. I don’t think there’s anything I can fault within the nursery or the staff.
09 February 2024
I have nothing but positive things to say about S4YC @ Rocking Horse Day Nursery. The staff, facilities and the feedback we receive on our daughter's developments have been outstanding since day one, every day my daughter comes home to tell us what a fantastic time she had!
08 February 2024
I moved my daughter to S4YC @ Rocking Horse in June last year and have never looked back. The staff are amazing here. I always feel relaxed on drop off and pick up, knowing that she is cared for like family as if my own family were looking after her. My daughter looks forward to going there and has come on so much in her development.
05 February 2024
We were worried about the recent changes, but the staff are fantastic, and she loves it in rainbows. We get great feedback. Would be worthwhile having sessions with the parents to talk more about the child’s development.
02 February 2024
My son attends S4YC Rocking Horse Day Nursery. He is 2 years old and he loves his time here. He engages in all the activities and his learning, speech and basic life skills have been influenced because of this nursery. The staff are amazing, from the welcome at the door to the goodbye as we leave. My son has made the 'wow board' this week. He loves all his peers but mostly the staff who he feels supported by every day. I would like to thank the nursery for their continued effort in making my son become the best version of himself.
01 February 2024
My daughter has absolutely loved coming to nursery recently, the staff are wonderful with her and there are certain members of staff that she adores and looks forward to seeing every time she comes in. I feel happy that she has her needs met while she's in nursery and is having a well-balanced day. I think the food used to be better before it changed to S4YC but my daughter seems to like it so at least she is eating. I'd also like it to be more easily available to see what she's eating each day. The nursery manager is lovely, but I'm not a fan of the system used to book sessions and pay etc.
Latest Reviews for S4YC @ Rocking Horse Day Nursery
14 January 2025
I was very concerned about my child being in a nursery environment. As days passed I have witnessed to her interactions for different activities in nursery. It is nothing but involvement of baby room staff. Me and her dad will always be grateful for your contributions in her journey. The care and attention the baby room staff were given was exceptional. Since my daughter was a complicated kid staff were needed more patience and care. They absolutely loved to do it happily and they were always ready to be trained for her. The attitude of her looking after staff made us hesitant to drop out from nursery. We know she will miss you for sure.
22 November 2024
My child was in this nursery from 9 months to 3 years. From start to finish she has been well taken care of by each room's staff. I would like to say that her focus team member in Rainbow Room is a great credit to the nursery and one of the reasons I did not take my child out of the nursery when I learned of there being a couple of instances I was not happy with. Stars Room has truly been an amazing room for my child to grow, the most personal of all relationships between staff and parents I have felt. So much care and attention was given to my child, along with all the other children. I have marked cleanliness down for the fact I feel that the outside areas could have better upkeep from external help, not against the staff upkeep at all. I have marked food, due to the drastic difference from when my child started here, she was having variance and substantial meals, now the children are on pre-ordered meals that my child has not enjoyed at all.
13 August 2024
My little boy absolutely adores going to nursery here and I feel so happy knowing he's being so well looked after and enjoying his time here. The staff members know him very well and are always thinking up fun activities to do with him and he is fed so well. Updates are fantastic and the building itself has a lovely homely feel to it.
20 February 2024
My 1 year old loves Rocking Horse. He has been there since 4 months old and I have never been worried about him there. The staff are all so lovely and my boy loves them to bits. He is there a lot so they are like family to us. Any queries I have are always dealt with and communication is easygoing as staff are so kind and will accommodate anything as best they can. Only reason not giving 5 stars is because there was a rocky time last year when S4YC took over and families and existing staff noted that the policies were very different and it has taken some getting used to, especially financially as prices went up and there was some difficulties with the new payment system. The booking system is also quite different as we use an app, but it can be clumsy. It is due to the exceptional staff and their care that my son remains at this nursery. I cannot fault anything except for the technical issues.
20 February 2024
My little girl started nursery in January and as a very anxious mum, I was so nervous about her not settling in. All of the staff were so reassuring and lovely to me and made it that little bit easier to leave her. She was very unsettled in the first area we tried her in which the staff picked up on straight away so we decided to try her in a room with smaller children and now she absolutely loves it there. She has such a nice connection with her main carer and it just reassures me so much. I get lots of updates throughout the day which is just perfect and makes my whole day seeing how happy my little girl is. 10/10 would recommend this nursery to anyone.
20 February 2024
My child seems to enjoy himself, the staff seem friendly enough. Good policy with safeguarding. Good communication on the app when he's with his keyworker. The menu seems good and there often seems to be an option for more servings.
20 February 2024
My child has been in Rocking Horse now since he was 9 months old. He has changed from babies to tots classes. He enjoys his time in the nursery and comes home singing lots of nursery rhymes that he has learnt. All of the staff we have met have been very friendly and welcoming and welcome my child with a smile and a big hello in the morning. The playrooms are very well set out and have a variety for the children to do and I love that they encourage outdoor play too.
16 February 2024
My daughter has been going to Rocking Horse just over a year now and absolutely loves it, staff are great and the facilities are great too. She enjoys all the activities that the children get up to and absolutely loves the outdoor fun.
16 February 2024
I was slightly nervous following the takeover but can honestly say how happy I am with the nursery and the teachers who take care of my little girl. She’s come on leaps and bounds since attending and loves her days there. It makes it easier seeing how happy she is from the photos on the app and tracking of what she’s ate/slept. The staff are all friendly and helpful so could not recommend more, thank you.
16 February 2024
Great experience so far. Our little girl is in the babies room and each day participates in developmental activities to which we have noticed has helped her develop greatly since attending. Clean facilities, experienced and friendly teachers and regular updates which is nice to see how she is getting on each day.
16 February 2024
The staff in Tots have been absolutely fantastic with our little boy. He has thrived in their room and formed really loving relationships, especially with his key worker. We loved our updates on the online platform and following his progress.
15 February 2024
The staff are all brilliant, my child loves them all and loves his days in nursery, he never wants to come home! I love seeing the activities the children have got up to that day on the app, the recent improvements to the rooms and the outdoor spaces show that S4YC are committed to investing in the nursery, and the children’s development which is really refreshing. It’s nice to have a monthly update on everything and the changes that are taking place. Everyone is approachable and happy to help and have a chat. Well done guys!
12 February 2024
My child has attended Rocking Horse for over a year. The previous owners were fantastic and could tell all the staff really enjoyed working there. Despite the initial challenges following S4YC's takeover of Rocking Horse, the transition appears to be settling down. Not a fan of the new food menu compared to the old one as there seemed to be a lot more variety before, however, I'm really happy with Rocking Horse. The staff are great, as is the new manager and my child is happy, she eats and sleeps well and I feel she is well looked after and enjoys her days at nursery.
09 February 2024
The nursery staff are brilliant and my son always loves his days there. Plenty of outdoor activities, which he loves, mixed with indoor messy play. Staff can’t be faulted however communication by the company is weak, monthly staff changes which aren’t communicated to parents, no consistency. Too many methods of emails/apps/messages that key info is often missed and email communication re payments would be easier via direct phone communication. Sadly the personal/family feel of Rocking Horse has gone.
09 February 2024
All the staff here are absolutely fantastic they go above and beyond! My daughter requires a bit of extra support and the staff here support her so much. She also is a fussy eater and the chief and the staff are amazing by finding something else for her to eat if she isn’t keen on the menu that day. The cleanness of that nursery is pristine my daughter goes here once a week and she looks forward to it each week. She walks into nursery with a smile and walks out with one too which is lovely for me to see she is so happy and enjoys her time here. My child has appointments with health professionals and the staff always like to know where we're up to with the appointments so it’s lovely the staff show such an interest in my child’s life and needs outside of nursery. The staff are very approachable and easy to talk to always open the door with a smile and are very welcoming. I don’t think there’s anything I can fault within the nursery or the staff.
09 February 2024
I have nothing but positive things to say about S4YC @ Rocking Horse Day Nursery. The staff, facilities and the feedback we receive on our daughter's developments have been outstanding since day one, every day my daughter comes home to tell us what a fantastic time she had!
08 February 2024
I moved my daughter to S4YC @ Rocking Horse in June last year and have never looked back. The staff are amazing here. I always feel relaxed on drop off and pick up, knowing that she is cared for like family as if my own family were looking after her. My daughter looks forward to going there and has come on so much in her development.
05 February 2024
We were worried about the recent changes, but the staff are fantastic, and she loves it in rainbows. We get great feedback. Would be worthwhile having sessions with the parents to talk more about the child’s development.
02 February 2024
My son attends S4YC Rocking Horse Day Nursery. He is 2 years old and he loves his time here. He engages in all the activities and his learning, speech and basic life skills have been influenced because of this nursery. The staff are amazing, from the welcome at the door to the goodbye as we leave. My son has made the 'wow board' this week. He loves all his peers but mostly the staff who he feels supported by every day. I would like to thank the nursery for their continued effort in making my son become the best version of himself.
01 February 2024
My daughter has absolutely loved coming to nursery recently, the staff are wonderful with her and there are certain members of staff that she adores and looks forward to seeing every time she comes in. I feel happy that she has her needs met while she's in nursery and is having a well-balanced day. I think the food used to be better before it changed to S4YC but my daughter seems to like it so at least she is eating. I'd also like it to be more easily available to see what she's eating each day. The nursery manager is lovely, but I'm not a fan of the system used to book sessions and pay etc.