Submit a Review for Bright Horizons Hedge End Day Nursery and Preschool
Pomeroy Crescent, Hedge End, Southampton, SO30 2LF
View Full Details of Bright Horizons Hedge End Day Nursery and PreschoolLatest Reviews for Bright Horizons Hedge End Day Nursery and Preschool
04 March 2025
Every member of staff are very kind and helpful. My son struggled to settle at first but his key worker and other staff in his room didn't give up on trying to help him settle and feel comfortable with them. Now he is doing really well and that's down to them. Wonderful nursery. They are always doing new activities and it's so lovely having updates throughout the day.
18 February 2025
The best nursery with the kindest, most caring people. The staff and management are exactly the sort of people you want to take care of your baby. Cannot recommend them highly enough - we had our daughter in before she was able to sit unassisted and they were super supportive in helping her develop - she was suddenly able to crawl and walk not too long after. Nursery has encouraged her to develop and the team have been critical to that. Thank you so so much for taking such great care of our little one!
11 February 2025
We've 2 girls at Bright Horizons and they love it. They'll keep engaged and learn so much whilst having fun. We measure their fun with how messy they come home - and by that measure they definitely have fun.
01 July 2024
Always a friendly welcome every day to both me and my daughter and immediately gives her attention so she feels happy, welcome and calm before I leave. My daughter always leaves happy which is obviously a reflection of her day and we always get an update of how her day was proactively without having to ask which shows the team are naturally dedicated to caring for the children. Feel she has had a great experience and always tells of what she's enjoyed doing and she's now confident and ready for school.
01 May 2024
Excellent nursery. My child is very happy here and loves the outside spaces. Staff are always helpful, friendly and supportive. They are constantly looking to improve their offering, whether it be the addition of the children’s library of books or extra support for stages of your children’s development. Would 100% recommend to friends and family.
30 April 2024
Fab staff. Great communication. My kids love going every day and enjoy every minute. The setting has been recently remodeled and it looks lovely. My oldest starts school in September and the nursery have really listened and helped to work on those areas she needs to improve on before starting school. She's come a long way. They have always been very accommodating of the girls routines such as nap times and toileting and it's really been easy since day 1. Can't fault them really.
29 December 2023
My son started in the Bright Horizons Nursery in September and is doing really well! Very happy when I collect him and talks about his day. Staff are always positive and tell us about his day. The setting itself is really nice and we liked the fact they only take 26 children a day. The garden is really nice too.
21 December 2023
Experience at the nursery has been excellent, my child lives going to school, she always comes back happy. The teachers are amazing and communicate well. My husband and I both work and we always feel our child is very safe and in good hands.
04 December 2023
The staff in the baby room are absolutely fantastic, their dedication to the babies is excellent, and the care they give is great. My little boy loves his days there. They do a variety of different activities and the meals are varied. The process of settling in is great and you are updated regularly throughout the day via their app on how your baby is doing. They do regular observations so you can see your child’s development. My only downside for the nursery is more of a head office issue and that relates to their invoicing system. I do not agree with being charged for bank holidays and not being able to gain a proper explanation for why. If this wasn’t an issue I would definitely give the nursery 5 stars, because the staff really are great!
30 November 2023
The nursery staff are excellent. They are attentive and accommodating. It is a very good nursery and they support every child in their nursery. They also listen to parents which is paramount. I would absolutely recommend this nursery to anyone.
27 November 2023
The staff are all lovely but most importantly my son thoroughly enjoys going there! They seem to interact well with all the children and have a good knowledge of my son's likes/dislikes and what he wants/needs.
27 November 2023
My daughter has been attending the nursery unit for nearly two years. The whole time I’ve been so happy with all the staff, transitioning, care and facilities provided. The nursery managers are incredible and very approachable and always have a smile on their faces. The whole nursery setting feels homely and the staff just complete it, they’re truly an asset to the nursery unit. Highly recommend!
14 August 2023
We love this nursery. They have cared for our son so beautifully well, and he enjoys going every time. The staff are exceptional and give you full feedback each day with added updates on the app. A massive thank you to all the team; we know our little bear is having to leave at the end of August, so just wanted to say thank you from myself and our family. You have helped his development, and we appreciate the work you all do Thank you.
21 March 2023
The nursery staff are understanding and compassionate. They are very good with the kids, and the number ratio per staff is manageable, where your child is taken care of and able to form close affectionate bonds. It's safe and secure. My child adapted quickly and they made the transition easy by settling into sessions. It's a shame they do not offer much flexibility but have options of half-day, full-day, weekly, half weekly enrolment for structure and stability for the children.
14 March 2023
I'm happy with the safe environment and incredibly friendly and lovely staff. My son usually enjoys him time there. I'm usually informed of his progress and lots of photos of all his learning over the time he is there. Also pleased with the mixture of sensory play among other great activities they have done.
14 March 2023
My son feels confident to speak and communicate here whereas in his last setting he didn’t say much at all! He tells me he loves preschool. Staff are friendly, caring, open and trustworthy. They implement fun and educational activities for the children including the use of the ‘big garden’ where my son went on an adventure involving many types of animals and making a ‘campfire’! He happily told me all about this magical adventure. Thank you Bright Horizons for a setting that is somewhere I am confident to leave my child and he is happy to go. The ladies in preschool are fantastic, they are all amazing and they all get involved with the preschoolers from helping them with manners at lunchtime to checking on them throughout the day. My son is a fussy eater but the staff understand this, remembering what he does like while still encouraging him to try new things. All in all a fantastic setting!
14 March 2023
Staff are friendly and supportive. My daughter loves going, she even gets sad when it’s not a nursery day. My daughter is progressing and learning a lot, thank you to the team at Bright Horizon Hedge End.
13 March 2023
Absolutely amazing Preschool nursery. Our daughter has been very happy there from day one. All members of staff are extremely professional and friendly. But my special thanks to two members of staff. They are making my daughter feel welcome and comfortable every single day. I have never seen her upset or disappointed after school. They make her smile and learn new stuff through playing. Love it. Thank you very much for your hard work.
13 March 2023
My daughter started preschool in January and I can not praise the staff enough. She loves going to (big girl school) she has so much fun and we hear so many lovely stories! Her behaviour has improved dramatically in such a short space of time and the communication daily is great. Wonderful preschool, wonderful staff and a beautiful setting!
13 March 2023
We couldn’t be happier with Bright Horizons Hedge End Day Nursery and Preschool the staff are very caring and supportive. They are flexible to my son’s needs. The current manager is excellent, very helpful and responsive to messages/contact. The key workers in the baby room are lovely, my son loves them and loves going to nursery.
Latest Reviews for Bright Horizons Hedge End Day Nursery and Preschool
04 March 2025
Every member of staff are very kind and helpful. My son struggled to settle at first but his key worker and other staff in his room didn't give up on trying to help him settle and feel comfortable with them. Now he is doing really well and that's down to them. Wonderful nursery. They are always doing new activities and it's so lovely having updates throughout the day.
18 February 2025
The best nursery with the kindest, most caring people. The staff and management are exactly the sort of people you want to take care of your baby. Cannot recommend them highly enough - we had our daughter in before she was able to sit unassisted and they were super supportive in helping her develop - she was suddenly able to crawl and walk not too long after. Nursery has encouraged her to develop and the team have been critical to that. Thank you so so much for taking such great care of our little one!
11 February 2025
We've 2 girls at Bright Horizons and they love it. They'll keep engaged and learn so much whilst having fun. We measure their fun with how messy they come home - and by that measure they definitely have fun.
01 July 2024
Always a friendly welcome every day to both me and my daughter and immediately gives her attention so she feels happy, welcome and calm before I leave. My daughter always leaves happy which is obviously a reflection of her day and we always get an update of how her day was proactively without having to ask which shows the team are naturally dedicated to caring for the children. Feel she has had a great experience and always tells of what she's enjoyed doing and she's now confident and ready for school.
01 May 2024
Excellent nursery. My child is very happy here and loves the outside spaces. Staff are always helpful, friendly and supportive. They are constantly looking to improve their offering, whether it be the addition of the children’s library of books or extra support for stages of your children’s development. Would 100% recommend to friends and family.
30 April 2024
Fab staff. Great communication. My kids love going every day and enjoy every minute. The setting has been recently remodeled and it looks lovely. My oldest starts school in September and the nursery have really listened and helped to work on those areas she needs to improve on before starting school. She's come a long way. They have always been very accommodating of the girls routines such as nap times and toileting and it's really been easy since day 1. Can't fault them really.
29 December 2023
My son started in the Bright Horizons Nursery in September and is doing really well! Very happy when I collect him and talks about his day. Staff are always positive and tell us about his day. The setting itself is really nice and we liked the fact they only take 26 children a day. The garden is really nice too.
21 December 2023
Experience at the nursery has been excellent, my child lives going to school, she always comes back happy. The teachers are amazing and communicate well. My husband and I both work and we always feel our child is very safe and in good hands.
04 December 2023
The staff in the baby room are absolutely fantastic, their dedication to the babies is excellent, and the care they give is great. My little boy loves his days there. They do a variety of different activities and the meals are varied. The process of settling in is great and you are updated regularly throughout the day via their app on how your baby is doing. They do regular observations so you can see your child’s development. My only downside for the nursery is more of a head office issue and that relates to their invoicing system. I do not agree with being charged for bank holidays and not being able to gain a proper explanation for why. If this wasn’t an issue I would definitely give the nursery 5 stars, because the staff really are great!
30 November 2023
The nursery staff are excellent. They are attentive and accommodating. It is a very good nursery and they support every child in their nursery. They also listen to parents which is paramount. I would absolutely recommend this nursery to anyone.
27 November 2023
The staff are all lovely but most importantly my son thoroughly enjoys going there! They seem to interact well with all the children and have a good knowledge of my son's likes/dislikes and what he wants/needs.
27 November 2023
My daughter has been attending the nursery unit for nearly two years. The whole time I’ve been so happy with all the staff, transitioning, care and facilities provided. The nursery managers are incredible and very approachable and always have a smile on their faces. The whole nursery setting feels homely and the staff just complete it, they’re truly an asset to the nursery unit. Highly recommend!
14 August 2023
We love this nursery. They have cared for our son so beautifully well, and he enjoys going every time. The staff are exceptional and give you full feedback each day with added updates on the app. A massive thank you to all the team; we know our little bear is having to leave at the end of August, so just wanted to say thank you from myself and our family. You have helped his development, and we appreciate the work you all do Thank you.
21 March 2023
The nursery staff are understanding and compassionate. They are very good with the kids, and the number ratio per staff is manageable, where your child is taken care of and able to form close affectionate bonds. It's safe and secure. My child adapted quickly and they made the transition easy by settling into sessions. It's a shame they do not offer much flexibility but have options of half-day, full-day, weekly, half weekly enrolment for structure and stability for the children.
14 March 2023
I'm happy with the safe environment and incredibly friendly and lovely staff. My son usually enjoys him time there. I'm usually informed of his progress and lots of photos of all his learning over the time he is there. Also pleased with the mixture of sensory play among other great activities they have done.
14 March 2023
My son feels confident to speak and communicate here whereas in his last setting he didn’t say much at all! He tells me he loves preschool. Staff are friendly, caring, open and trustworthy. They implement fun and educational activities for the children including the use of the ‘big garden’ where my son went on an adventure involving many types of animals and making a ‘campfire’! He happily told me all about this magical adventure. Thank you Bright Horizons for a setting that is somewhere I am confident to leave my child and he is happy to go. The ladies in preschool are fantastic, they are all amazing and they all get involved with the preschoolers from helping them with manners at lunchtime to checking on them throughout the day. My son is a fussy eater but the staff understand this, remembering what he does like while still encouraging him to try new things. All in all a fantastic setting!
14 March 2023
Staff are friendly and supportive. My daughter loves going, she even gets sad when it’s not a nursery day. My daughter is progressing and learning a lot, thank you to the team at Bright Horizon Hedge End.
13 March 2023
Absolutely amazing Preschool nursery. Our daughter has been very happy there from day one. All members of staff are extremely professional and friendly. But my special thanks to two members of staff. They are making my daughter feel welcome and comfortable every single day. I have never seen her upset or disappointed after school. They make her smile and learn new stuff through playing. Love it. Thank you very much for your hard work.
13 March 2023
My daughter started preschool in January and I can not praise the staff enough. She loves going to (big girl school) she has so much fun and we hear so many lovely stories! Her behaviour has improved dramatically in such a short space of time and the communication daily is great. Wonderful preschool, wonderful staff and a beautiful setting!
13 March 2023
We couldn’t be happier with Bright Horizons Hedge End Day Nursery and Preschool the staff are very caring and supportive. They are flexible to my son’s needs. The current manager is excellent, very helpful and responsive to messages/contact. The key workers in the baby room are lovely, my son loves them and loves going to nursery.