Submit a Review for Banana Moon Day Nursery Moseley
8a Wake Green Road, Moseley, Birmingham, B13 9EZ
View Full Details of Banana Moon Day Nursery MoseleyLatest Reviews for Banana Moon Day Nursery Moseley
17 March 2025
We had a terrible experience with this nursery. Our daughter attended for a year and a half, starting at nine months old, and throughout that time, the staff turnover was unbelievably high. The management lacks proper knowledge of childcare and administration, making communication extremely poor. Despite informing them multiple times that our daughter is lactose intolerant, she was given food containing lactose on several occasions. Additionally, anytime she felt slightly unwell, they would immediately send her home. The nursery charges fees even on bank holidays when they are closed, which feels unfair. Worse, we overheard management gossiping about sensitive family information, which is completely unprofessional. When we raised our concerns with the nursery director, the investigation was poorly handled, and no corrective actions were taken. In the end, we had no choice but to move our daughter elsewhere. I do not recommend this nursery to any parent.
04 March 2025
My son has been attending Banana Moon Day Nursery Moseley for the past year, he loves going nursery all the staff are friendly and give detailed feedback at the end of the day, we also receive feedback throughout the day via the Banana Moon app which is brilliant. When dropping my son off to nursery he is always greeted by a friendly, familiar face who he is happy to go to. Also, the food must be amazing as my son will eat better at nursery than he does at home.
19 February 2025
Some nursery staff is nice, however communication from nursery regarding allergies etc. is shocking. Despite telling them, the communication fails and they blame parent for not filling in form. After form was filled in anyways the issue is still happening on many occasions. The nursery timings are also not great as they don't offer flexibility with 15 hours free placement. It's morning or afternoon or all day while other nurseries allow you to choose your starting time. So let's say 10-3 rather than their only option of am pm 8-1 kind of thing. Despite staff is not great in communication with allergies they like to talk to other parent and so on if you are divorced. Shocking. Again they should mind their own business and stick with request and requirement of the parent who pays the nursery. They allow father to contact the child in nursery despite having clear court order not allowing it. I think anyone with a bit of research can find better and cheaper nursery around.
18 February 2025
As a first-time mom, leaving my baby in someone else's care was a huge step, but the nursery made the transition incredibly smooth and reassuring. From the moment I visited, the staff were warm, welcoming, and genuinely caring. They took the time to get to know my baby's routine, preferences, and any little details that would help them feel comfortable. Their communication has been outstanding, keeping me updated throughout the day, and I always feel confident in their care. What really stood out was how they created a nurturing environment that made me feel at ease leaving my baby there. It was clear they truly prioritize the well-being of the children, and I never felt like I was just another parent; they made me feel like part of the family. Thanks to their support, I was able to return to school knowing my baby was in safe, capable hands. I fully trust them, and I'm so grateful for the peace of mind they've given me during this big transition.
18 February 2025
A big thank you to the lady for her dedication, genuine love, and care for my children. She always goes the extra mile to ensure my wife and I feel comfortable at the nursery. Whenever we request an extra session or a copy of an invoice, she promptly responds with a clear timeframe and always follows through as promised. The best words to describe her are professional, caring and dedicated to her job. She is truly a great asset to Banana Moon Nursery.
27 December 2024
Where do I start. The nursery is awful. The management are awful and the owner is equally bad. They can't communicate properly. They lie about what the child has eaten. They don't have a clue about childcare because this nursery has employed some of the most miserable members of staff. The rooms stink of wee. Activities and resources are an absolute sham. The entire management are inept. They like to gossip about families and make inappropriate comments in the office. They've had three managers within 6 months and all have been worse than each other. They'll also leak sensitive information and then blame you for it. They will send individual photos of children to you when your child is nowhere to be seen in the photo. They'll use words like "no 2" to describe poo. They use phrases like "you disgusting boy" when speaking to children. My child came back from nursery repeating these statements when playing with her toys. Please stay away.
28 August 2024
I am so happy with the care my son receives at Banana Moon Day Nursery Moseley. The staff are incredibly warm and welcoming and they clearly love what they do. My son has blossomed since starting here, becoming more confident and independent. He absolutely loves playing outside, dancing. The nursery provides a stimulating and nurturing environment and I appreciate the regular updates on my son's day. I would highly recommend Banana Moon Moseley to any parent looking for exceptional childcare.
10 May 2024
Absolutely love the nursery. Had a good feeling as soon as I walked in on our 1st visit. They are always so accommodating and kind, and I feel very happy leaving my little boy there. He has been going since he turned one and has settled really well.
10 May 2024
Excellent team from management to nurses. Always very helpful and super caring for our little one. They really look after the children here and nurture their growth really well. Can't praise the nursery enough.
10 May 2024
Since my daughter has started, it's been constant development; she's learnt so much in the months of being there. Every week she's learning new things. It helped with her confidence and communication. The staff are so friendly and helpful. Any requests they cater for and have options of keeping them for a longer time if needed, with options of half days or by the hour. From newfound confidence to improved communication skills, she’s thriving here. Highly recommended!
27 December 2023
My son has been going to Banana Moon Day Nursery (Moseley) since he was 9 months old and is now nearly 3 years old. The staff have always been so kind and friendly and my son absolutely loves his nursery days. His overall development has been amazing and the daily activities and updates are always lovely to read about on the parent app. I thoroughly enjoy the family workshop days that are held such as Halloween and Christmas.
27 December 2023
We have had our little one in nursery for 2 years now and couldn't be happier. The staff are so warm and inviting and always on hand to chat, any time of day. The range of activities, trips out and play through learning is great.
27 December 2023
My little one started nursery from 10 months old and we have been really impressed with how nurturing and caring the staff are. The baby room in particular is a fantastic space and my child has flourished in Teenie Moons. Really lovely senior management too, very attentive and responsive.
27 December 2023
Lovely nusery with kind and affectionate staff. My little boy got settled in very quickly and now really looks forward to his mornings there. Have and will definatley keep recommending to other parents due to such a positive experience.
13 June 2023
Excellent nursery, very friendly and helpful management and staff. Our daughter has been there for 2 years and loves the nursery and staff! Good activities every day and lovely family days a few times a year.
02 June 2023
My son started nursery in January 2022 at the age of 1, I had initial concerns about the nursery's less than outstanding Ofsted report. However, I have no regrets about choosing this nursery for my son. The staff's high level of involvement and their enthusiastic greetings at the start of the day have reassured me. I witness the strong bond my son has formed with the staff as he often mentions them. It warms my heart to see their positive relationship. The nursery has also been supportive of my potty training efforts at home, maintaining a consistent routine that has benefited my son's progress. The convenient communication app for parents while at work and the engaging activities such as baking, art projects, and workshops have further impressed me. The manager and the rest of the team deserve recognition for their consistency and dedication. They have played a significant role in the growth and development of my son. I recommend this nursery to other parents, as it provides a nurturing environment
02 June 2023
Great nursery for our child. Me and my wife have no worries sending our children to Banana Moon Day Nursery their care and staff are excellent. Our daughter has flourished being at nursery and she's involved in lots of different activities on a daily basis. The app is great, allows us to keep track of what our daughter is doing throughout the week and allows us to monitor her eating and sleeping habits.
19 May 2023
Fantastic nursery. My daughter has been there for a while now and she absolutely loves it. Plus the staff are great which gives me the peace of mind I need to know she is well looked after while I am at work!
18 May 2023
My son has been attending this nursery since he was 2, it's his last few months there before starting reception, when he first started nursery it was during Covid, my son was terrified and shy of everyone and everything, he couldn't control himself and didn't know how to interact with other children properly. I noticed a huge change within weeks of starting the nursery, behaviour and eating habits and he was even using the toilet properly! His speech came along quickly and his confidence improved massively, 2 years later he is now a chatterbox socially confident little boy who now eats properly and sits well! It's all thanks to the Banana Moon staff, my son loves it there, he cries to go! I would completely recommend this nursery to everyone!
28 April 2023
Fantastic nursery, staff are great and always a consistent cohort of them and feels like a family. My children are very happy at the nursery and have learnt lots of skills from the ladies. I love that the children do lots of activities and get messy and have lots of fun!
Latest Reviews for Banana Moon Day Nursery Moseley
17 March 2025
We had a terrible experience with this nursery. Our daughter attended for a year and a half, starting at nine months old, and throughout that time, the staff turnover was unbelievably high. The management lacks proper knowledge of childcare and administration, making communication extremely poor. Despite informing them multiple times that our daughter is lactose intolerant, she was given food containing lactose on several occasions. Additionally, anytime she felt slightly unwell, they would immediately send her home. The nursery charges fees even on bank holidays when they are closed, which feels unfair. Worse, we overheard management gossiping about sensitive family information, which is completely unprofessional. When we raised our concerns with the nursery director, the investigation was poorly handled, and no corrective actions were taken. In the end, we had no choice but to move our daughter elsewhere. I do not recommend this nursery to any parent.
04 March 2025
My son has been attending Banana Moon Day Nursery Moseley for the past year, he loves going nursery all the staff are friendly and give detailed feedback at the end of the day, we also receive feedback throughout the day via the Banana Moon app which is brilliant. When dropping my son off to nursery he is always greeted by a friendly, familiar face who he is happy to go to. Also, the food must be amazing as my son will eat better at nursery than he does at home.
19 February 2025
Some nursery staff is nice, however communication from nursery regarding allergies etc. is shocking. Despite telling them, the communication fails and they blame parent for not filling in form. After form was filled in anyways the issue is still happening on many occasions. The nursery timings are also not great as they don't offer flexibility with 15 hours free placement. It's morning or afternoon or all day while other nurseries allow you to choose your starting time. So let's say 10-3 rather than their only option of am pm 8-1 kind of thing. Despite staff is not great in communication with allergies they like to talk to other parent and so on if you are divorced. Shocking. Again they should mind their own business and stick with request and requirement of the parent who pays the nursery. They allow father to contact the child in nursery despite having clear court order not allowing it. I think anyone with a bit of research can find better and cheaper nursery around.
18 February 2025
As a first-time mom, leaving my baby in someone else's care was a huge step, but the nursery made the transition incredibly smooth and reassuring. From the moment I visited, the staff were warm, welcoming, and genuinely caring. They took the time to get to know my baby's routine, preferences, and any little details that would help them feel comfortable. Their communication has been outstanding, keeping me updated throughout the day, and I always feel confident in their care. What really stood out was how they created a nurturing environment that made me feel at ease leaving my baby there. It was clear they truly prioritize the well-being of the children, and I never felt like I was just another parent; they made me feel like part of the family. Thanks to their support, I was able to return to school knowing my baby was in safe, capable hands. I fully trust them, and I'm so grateful for the peace of mind they've given me during this big transition.
18 February 2025
A big thank you to the lady for her dedication, genuine love, and care for my children. She always goes the extra mile to ensure my wife and I feel comfortable at the nursery. Whenever we request an extra session or a copy of an invoice, she promptly responds with a clear timeframe and always follows through as promised. The best words to describe her are professional, caring and dedicated to her job. She is truly a great asset to Banana Moon Nursery.
27 December 2024
Where do I start. The nursery is awful. The management are awful and the owner is equally bad. They can't communicate properly. They lie about what the child has eaten. They don't have a clue about childcare because this nursery has employed some of the most miserable members of staff. The rooms stink of wee. Activities and resources are an absolute sham. The entire management are inept. They like to gossip about families and make inappropriate comments in the office. They've had three managers within 6 months and all have been worse than each other. They'll also leak sensitive information and then blame you for it. They will send individual photos of children to you when your child is nowhere to be seen in the photo. They'll use words like "no 2" to describe poo. They use phrases like "you disgusting boy" when speaking to children. My child came back from nursery repeating these statements when playing with her toys. Please stay away.
28 August 2024
I am so happy with the care my son receives at Banana Moon Day Nursery Moseley. The staff are incredibly warm and welcoming and they clearly love what they do. My son has blossomed since starting here, becoming more confident and independent. He absolutely loves playing outside, dancing. The nursery provides a stimulating and nurturing environment and I appreciate the regular updates on my son's day. I would highly recommend Banana Moon Moseley to any parent looking for exceptional childcare.
10 May 2024
Absolutely love the nursery. Had a good feeling as soon as I walked in on our 1st visit. They are always so accommodating and kind, and I feel very happy leaving my little boy there. He has been going since he turned one and has settled really well.
10 May 2024
Excellent team from management to nurses. Always very helpful and super caring for our little one. They really look after the children here and nurture their growth really well. Can't praise the nursery enough.
10 May 2024
Since my daughter has started, it's been constant development; she's learnt so much in the months of being there. Every week she's learning new things. It helped with her confidence and communication. The staff are so friendly and helpful. Any requests they cater for and have options of keeping them for a longer time if needed, with options of half days or by the hour. From newfound confidence to improved communication skills, she’s thriving here. Highly recommended!
27 December 2023
My son has been going to Banana Moon Day Nursery (Moseley) since he was 9 months old and is now nearly 3 years old. The staff have always been so kind and friendly and my son absolutely loves his nursery days. His overall development has been amazing and the daily activities and updates are always lovely to read about on the parent app. I thoroughly enjoy the family workshop days that are held such as Halloween and Christmas.
27 December 2023
We have had our little one in nursery for 2 years now and couldn't be happier. The staff are so warm and inviting and always on hand to chat, any time of day. The range of activities, trips out and play through learning is great.
27 December 2023
My little one started nursery from 10 months old and we have been really impressed with how nurturing and caring the staff are. The baby room in particular is a fantastic space and my child has flourished in Teenie Moons. Really lovely senior management too, very attentive and responsive.
27 December 2023
Lovely nusery with kind and affectionate staff. My little boy got settled in very quickly and now really looks forward to his mornings there. Have and will definatley keep recommending to other parents due to such a positive experience.
13 June 2023
Excellent nursery, very friendly and helpful management and staff. Our daughter has been there for 2 years and loves the nursery and staff! Good activities every day and lovely family days a few times a year.
02 June 2023
My son started nursery in January 2022 at the age of 1, I had initial concerns about the nursery's less than outstanding Ofsted report. However, I have no regrets about choosing this nursery for my son. The staff's high level of involvement and their enthusiastic greetings at the start of the day have reassured me. I witness the strong bond my son has formed with the staff as he often mentions them. It warms my heart to see their positive relationship. The nursery has also been supportive of my potty training efforts at home, maintaining a consistent routine that has benefited my son's progress. The convenient communication app for parents while at work and the engaging activities such as baking, art projects, and workshops have further impressed me. The manager and the rest of the team deserve recognition for their consistency and dedication. They have played a significant role in the growth and development of my son. I recommend this nursery to other parents, as it provides a nurturing environment
02 June 2023
Great nursery for our child. Me and my wife have no worries sending our children to Banana Moon Day Nursery their care and staff are excellent. Our daughter has flourished being at nursery and she's involved in lots of different activities on a daily basis. The app is great, allows us to keep track of what our daughter is doing throughout the week and allows us to monitor her eating and sleeping habits.
19 May 2023
Fantastic nursery. My daughter has been there for a while now and she absolutely loves it. Plus the staff are great which gives me the peace of mind I need to know she is well looked after while I am at work!
18 May 2023
My son has been attending this nursery since he was 2, it's his last few months there before starting reception, when he first started nursery it was during Covid, my son was terrified and shy of everyone and everything, he couldn't control himself and didn't know how to interact with other children properly. I noticed a huge change within weeks of starting the nursery, behaviour and eating habits and he was even using the toilet properly! His speech came along quickly and his confidence improved massively, 2 years later he is now a chatterbox socially confident little boy who now eats properly and sits well! It's all thanks to the Banana Moon staff, my son loves it there, he cries to go! I would completely recommend this nursery to everyone!
28 April 2023
Fantastic nursery, staff are great and always a consistent cohort of them and feels like a family. My children are very happy at the nursery and have learnt lots of skills from the ladies. I love that the children do lots of activities and get messy and have lots of fun!