Submit a Review for Kiddi Caru Day Nursery Redhill
1 The Kilns, Watercolour Development, Redhill, RH1 2NX
View Full Details of Kiddi Caru Day Nursery RedhillLatest Reviews for Kiddi Caru Day Nursery Redhill
19 September 2024
Our youngest child has just left nursery, which we had used continuous over the period January 2019 - August 2024. The nursery did go through a difficult spell around the start of 2023, but generally we have always been very happy with the nursery and kids always enjoyed going. There are some fantastic staff who work here, who seems to really care about and know the children. Think the pre-school room have done a great job preparing our kids for school too.
18 March 2024
My daughter has made great friends here and loves all of the staff, she always has fun and the staff are kind and always ensure she is happy and look out for her wellbeing. Unfortunately Grandir, the parent company, have increased the fees significantly twice in 4 months. They have also removed a 3+ years fee structure, so you pay the same amount for a 3 year old as you do for a baby with a lower staff to child care ratio. We are now paying £300 per month more than we were 3 months ago for a 3 year old. Grandir's communication approach has been appalling. For these reasons, unfortunately I wouldn't recommend this nursery to others.
15 March 2024
My son attended here for 2.5 years, (2020-2023), and overall, a great experience. I genuinely believe the room staff really loved and cared for him, so he had the greatest time always. Always fed well and healthy, catering for allergies safely. The management team always seemed to have some sort of issues going on, which is a shame, but seemed the head office got a hold on that, and despite it, the room staff would carry on their jobs well with all the changes. Clean, well-set up environment that I would recommend.
14 March 2024
My child settled very well. The staff were friendly and kept you updated during the day via their in-house system. Various activities for them to do, and a nice outdoor play area. Would recommend it to anyone.
13 March 2024
My experience with the nursery has been really good, except for the brief period (Dec 2022 to March 2023) of time in the swan's room when there were inconsistencies with the staff members and the handovers were not done properly! Hope this helps!
22 February 2024
The nursery is fantastic, but it's the staff that make it. My daughter loves going to nursery and my son starts next month. The staff always have my daughter's best interests at heart, they let her be a kid and have fun, but at the same time, I have taught her so much.
22 February 2024
My two year old son has been attending Kiddi Caru for just over a year. He absolutely loves nursery and is thriving there. The staff in Waterlillies are excellent, he even recites all their names at bedtime! The new management have demonstrated focus and structure since the changes last year. We look forward to our baby starting later this year and our eldest continuing his journey in the Cygnets room.
21 February 2024
My daughter is absolutely thriving here. The staff are always keeping us updated with her progress and shenanigans. There is a calm friendly positive atmosphere at all times. The staff are very friendly. There are always special activities and weekly themes to keep the children engaged and learning new skills.
21 February 2024
The love and care my son gets on a daily basis is just incredible. He loves coming to school in the morning and sometimes have to drag him out. The food he eats is wonderful. The activities he does at school are amazing. I could not have asked for better. The staff is just incredible with him. I genuinely feel the staff love their jobs and more importantly the children. And it definitely shows.
19 February 2024
We have 2 children at KC Nursery and overall have had a very positive experience. The nursery went through a bit of a rocky period with staff and management changes, which was difficult for both parents and the nursery, but communication and standards have since improved. There are still a number of small things that need to be addressed, such as pricing structure and one or two members of staff who we have not been satisfied with, but on the whole we’re happy with the care and learning experiences the nursery provides. There are a range of activities - a nice mix of fun and learning, good menu, the girls adore their key carers and the hours/flexibility suits us well. We’ve noticed an increase in comms/events/engagement via the app which is positive.
19 February 2024
Nursary is lovely, always have a warm welcome drop off and pick up. All the team are amazing. Very happy with my little one's learning. Love that we get the updates of their day, receiving pictures of all the activities they do it’s a lovely touch.
08 February 2024
My daughter loves Kiddi Caru. She is in preschool. She loves the activities and is happy to come in the mornings. The staff are lovely and make the kids feel homely. My child is just over three and learnt to write her own name at nursery. Great environment for the kids, and good communication from the staff. I would recommend Kiddi Caru Day Nursery Redhill to all parents.
26 September 2023
Since the change in company, staffing and management it has gone downhill. The management clearly let things fail. Asked to volunteer to keep our child off due to ratios, no updates on the portal re day to day activities. The manager left, regional stepped in now a new manager is in place. Inconsistent staffing would not have benefitted a child preparing for school, especially as most carers for school starters, had been signed off holiday. Many agency staff weren't even in uniform. Two weeks without a qualified chef, not communicated to parents and brushed under the carpet. Called to be told we needed to take our child to A&E for a tetanus as they had cut themselves on rusty staples. Called as our child had no more pants after a few accidents one day, (mainly due to not knowing who to help from) can I take more in, he can wait in the toilets until I arrived. Having explained I was at least 30 minutes away, it was surprising to find he was still waiting in the toilets on arrival!
07 April 2023
I am happy to say that the nursery, and in particular, the carers in the room that my child is in, have improved a lot. In particular, my child's key carer (new) is absolutely brilliant with my child and giving them extra attention etc. I can see that my child is very comfortable with the key carer. The team leader of the room are brilliant too, and I think as a team, they are great with my child, and that makes me feel very comfortable.
06 April 2023
The staff are amazing. I have felt completely comfortable and at ease from the very first day my daughter started at age one. She still loves Kiddi Caru and has an amazing relationship with the staff there. They know her so well, which shows how much time and effort they have put into understanding her. I am also really impressed with how much she is learning here - facts about the human body, the solar system and animals. Thank you so much for everything that you do!
06 April 2023
My 2-year-old has been attending Kiddi Caru in Redhill for over a year. We found that he absolutely loves going there on his nursery days. He settled quickly. The staff working in his room are absolutely amazing. They are friendly, supportive and hard-working. They really bring out the best in the children and encourage them to make friendships and they also create bonds with them. They always have plenty of exciting and creative activities giving the children the chance to explore activities they generally won't be able to do at home. They are also currently supporting my child with potty training, offering us lots of good tips and supporting the little one at the nursery. My son has flourished at Kiddi Caru and I feel it is a great place to have your children in. My child is always pleased to see his nursery teachers and will happily go to them as I walk away, which assures me he is in good hands and receives great care. I would definitely recommend it.
29 March 2023
Great nursery, lovely staff, my little one loves going in! Lots of activities, inside and outside. We’ve been supported in potty training and our child is learning independence. Always able to get in touch with the leadership team and members of staff are responsive to queries.
07 July 2022
Our daughter started here in May 2021 having previously come from another nursery. The care is absolutely exceptional, the kids are treated with dignity at all times and individual preferences, needs and wishes are taken into account and respected. The nursery is kept clean and tidy at all times, staff are exceptionally lovely, polite and approachable. Our daughter always has fun at nursery, there is always lots going on. She was supported to make friends, interact and 'come out of her shell'. We cannot express in words well enough how happy we are with the care she receives and seeing her happy being there.
06 July 2022
A wonderful nursery where I feel my little boy is safe, loved, encouraged and developed. He's always happy and he's built friendships and has learnt new things, growing in independence every day. Staff have been brilliant, his key worker in particular and I've always felt they put him and his needs first. The garden and outside activities have been fab too. Just a really big thank you as he starts his journey in moving up a class.
31 May 2022
Our daughter absolutely loves her nursery. The care givers genuinely care for her and she has developed so much since starting the nursery at 10 months old during pandemic and having so many issues. Best decision.
Latest Reviews for Kiddi Caru Day Nursery Redhill
19 September 2024
Our youngest child has just left nursery, which we had used continuous over the period January 2019 - August 2024. The nursery did go through a difficult spell around the start of 2023, but generally we have always been very happy with the nursery and kids always enjoyed going. There are some fantastic staff who work here, who seems to really care about and know the children. Think the pre-school room have done a great job preparing our kids for school too.
18 March 2024
My daughter has made great friends here and loves all of the staff, she always has fun and the staff are kind and always ensure she is happy and look out for her wellbeing. Unfortunately Grandir, the parent company, have increased the fees significantly twice in 4 months. They have also removed a 3+ years fee structure, so you pay the same amount for a 3 year old as you do for a baby with a lower staff to child care ratio. We are now paying £300 per month more than we were 3 months ago for a 3 year old. Grandir's communication approach has been appalling. For these reasons, unfortunately I wouldn't recommend this nursery to others.
15 March 2024
My son attended here for 2.5 years, (2020-2023), and overall, a great experience. I genuinely believe the room staff really loved and cared for him, so he had the greatest time always. Always fed well and healthy, catering for allergies safely. The management team always seemed to have some sort of issues going on, which is a shame, but seemed the head office got a hold on that, and despite it, the room staff would carry on their jobs well with all the changes. Clean, well-set up environment that I would recommend.
14 March 2024
My child settled very well. The staff were friendly and kept you updated during the day via their in-house system. Various activities for them to do, and a nice outdoor play area. Would recommend it to anyone.
13 March 2024
My experience with the nursery has been really good, except for the brief period (Dec 2022 to March 2023) of time in the swan's room when there were inconsistencies with the staff members and the handovers were not done properly! Hope this helps!
22 February 2024
The nursery is fantastic, but it's the staff that make it. My daughter loves going to nursery and my son starts next month. The staff always have my daughter's best interests at heart, they let her be a kid and have fun, but at the same time, I have taught her so much.
22 February 2024
My two year old son has been attending Kiddi Caru for just over a year. He absolutely loves nursery and is thriving there. The staff in Waterlillies are excellent, he even recites all their names at bedtime! The new management have demonstrated focus and structure since the changes last year. We look forward to our baby starting later this year and our eldest continuing his journey in the Cygnets room.
21 February 2024
My daughter is absolutely thriving here. The staff are always keeping us updated with her progress and shenanigans. There is a calm friendly positive atmosphere at all times. The staff are very friendly. There are always special activities and weekly themes to keep the children engaged and learning new skills.
21 February 2024
The love and care my son gets on a daily basis is just incredible. He loves coming to school in the morning and sometimes have to drag him out. The food he eats is wonderful. The activities he does at school are amazing. I could not have asked for better. The staff is just incredible with him. I genuinely feel the staff love their jobs and more importantly the children. And it definitely shows.
19 February 2024
We have 2 children at KC Nursery and overall have had a very positive experience. The nursery went through a bit of a rocky period with staff and management changes, which was difficult for both parents and the nursery, but communication and standards have since improved. There are still a number of small things that need to be addressed, such as pricing structure and one or two members of staff who we have not been satisfied with, but on the whole we’re happy with the care and learning experiences the nursery provides. There are a range of activities - a nice mix of fun and learning, good menu, the girls adore their key carers and the hours/flexibility suits us well. We’ve noticed an increase in comms/events/engagement via the app which is positive.
19 February 2024
Nursary is lovely, always have a warm welcome drop off and pick up. All the team are amazing. Very happy with my little one's learning. Love that we get the updates of their day, receiving pictures of all the activities they do it’s a lovely touch.
08 February 2024
My daughter loves Kiddi Caru. She is in preschool. She loves the activities and is happy to come in the mornings. The staff are lovely and make the kids feel homely. My child is just over three and learnt to write her own name at nursery. Great environment for the kids, and good communication from the staff. I would recommend Kiddi Caru Day Nursery Redhill to all parents.
26 September 2023
Since the change in company, staffing and management it has gone downhill. The management clearly let things fail. Asked to volunteer to keep our child off due to ratios, no updates on the portal re day to day activities. The manager left, regional stepped in now a new manager is in place. Inconsistent staffing would not have benefitted a child preparing for school, especially as most carers for school starters, had been signed off holiday. Many agency staff weren't even in uniform. Two weeks without a qualified chef, not communicated to parents and brushed under the carpet. Called to be told we needed to take our child to A&E for a tetanus as they had cut themselves on rusty staples. Called as our child had no more pants after a few accidents one day, (mainly due to not knowing who to help from) can I take more in, he can wait in the toilets until I arrived. Having explained I was at least 30 minutes away, it was surprising to find he was still waiting in the toilets on arrival!
07 April 2023
I am happy to say that the nursery, and in particular, the carers in the room that my child is in, have improved a lot. In particular, my child's key carer (new) is absolutely brilliant with my child and giving them extra attention etc. I can see that my child is very comfortable with the key carer. The team leader of the room are brilliant too, and I think as a team, they are great with my child, and that makes me feel very comfortable.
06 April 2023
The staff are amazing. I have felt completely comfortable and at ease from the very first day my daughter started at age one. She still loves Kiddi Caru and has an amazing relationship with the staff there. They know her so well, which shows how much time and effort they have put into understanding her. I am also really impressed with how much she is learning here - facts about the human body, the solar system and animals. Thank you so much for everything that you do!
06 April 2023
My 2-year-old has been attending Kiddi Caru in Redhill for over a year. We found that he absolutely loves going there on his nursery days. He settled quickly. The staff working in his room are absolutely amazing. They are friendly, supportive and hard-working. They really bring out the best in the children and encourage them to make friendships and they also create bonds with them. They always have plenty of exciting and creative activities giving the children the chance to explore activities they generally won't be able to do at home. They are also currently supporting my child with potty training, offering us lots of good tips and supporting the little one at the nursery. My son has flourished at Kiddi Caru and I feel it is a great place to have your children in. My child is always pleased to see his nursery teachers and will happily go to them as I walk away, which assures me he is in good hands and receives great care. I would definitely recommend it.
29 March 2023
Great nursery, lovely staff, my little one loves going in! Lots of activities, inside and outside. We’ve been supported in potty training and our child is learning independence. Always able to get in touch with the leadership team and members of staff are responsive to queries.
07 July 2022
Our daughter started here in May 2021 having previously come from another nursery. The care is absolutely exceptional, the kids are treated with dignity at all times and individual preferences, needs and wishes are taken into account and respected. The nursery is kept clean and tidy at all times, staff are exceptionally lovely, polite and approachable. Our daughter always has fun at nursery, there is always lots going on. She was supported to make friends, interact and 'come out of her shell'. We cannot express in words well enough how happy we are with the care she receives and seeing her happy being there.
06 July 2022
A wonderful nursery where I feel my little boy is safe, loved, encouraged and developed. He's always happy and he's built friendships and has learnt new things, growing in independence every day. Staff have been brilliant, his key worker in particular and I've always felt they put him and his needs first. The garden and outside activities have been fab too. Just a really big thank you as he starts his journey in moving up a class.
31 May 2022
Our daughter absolutely loves her nursery. The care givers genuinely care for her and she has developed so much since starting the nursery at 10 months old during pandemic and having so many issues. Best decision.