Submit a Review for Monkey Puzzle Day Nursery Bromley
37 Park Road, Bromley, BR1 3HJ
View Full Details of Monkey Puzzle Day Nursery BromleyLatest Reviews for Monkey Puzzle Day Nursery Bromley
04 November 2024
We are extremely happy with our experience at Monkey Puzzle Bromley. Both of our children have had a wonderful time there and the staff are incredibly caring and supportive. We would highly recommend this nursery. The staff all all very friendly and welcoming and genuinely care about the children. They took the time to get to know our children and their individual needs. The nursery is clean, bright, and well-equipped. There's a lovely outdoor play area which can be used in all weathers as it has a covered roof and there is always a wide variety of indoor activities. The activities are engaging and stimulating. The children are exposed to a wide range of learning experiences, including art, music, sports, and phonics. They often go on little trips during the day and both of my children have enjoyed extra activities such as French and yoga. The preschool room has a strong focus on preparing children for school, introducing them to phonics, numeracy, and social skills development.
24 September 2024
All the staff are absolutely wonderful and are so friendly. They are super helpful when it comes to any issue or questions you might have they are always happy to help. My son absolutely loves going here. They keep you updated with everything that is going on and how your child is doing. I really enjoy the app they use aswell as it is really straightforward to use and keeps you updated.
18 September 2024
My child has been attending this nursery since he was 11 months old which was earlier than I had wanted but I had to have an operation so we needed some help. I am a very protective and emotional mum and they totally respected that and still make sure that their communication ensures that I feel my child is safe and cared for. We are so impressed with the professionalism and number of the staff, cleanliness and number of activities in the rooms, their two lovely chefs and it just feels like a happy and safe environment to be in. The key workers that we have had absolutely adore our child and it is such a pleasure to see them. The reception and management team are also really friendly and approachable. My only wish-although I know they are in a town- would be for more open-air outside space; the activities they have in the space available are great though. Highly recommend.
18 September 2024
My son has been going to the nursery since he was 14 months. It's been 18 months now and we are very happy. The staff are very caring and my child has connected very well to key workers/everyone. He now knows everyone's names, knows how to share and comes home very happy. Highly recommend using this nursery.
23 April 2024
We are really happy at Monkey Puzzle Bromley. We joined when my daughter was eight months last summer. We were pleased that the settling-in period was two weeks rather than just one to really help my little one adjust. My daughter, unfortunately, fell ill (unrelated to the nursery) and required surgery and additional needs, and the staff at the nursery, especially our key worker. We have had so much support through a family bereavement with flexibility to add additional dates at short notice. We know that our little one is well cared for, she is entertained and stimulated and engaged throughout the day, and get regular updates on her fun through the app.
16 April 2024
I would 100% recommend this nursery, my son has thrived and enjoys attending this setting. The staff have been excellent in their communication, support and also the level of care they provide to my son, staff are always willing to take time and provide in-depth updates on pick up and also complete weekly observations via the app, so I am aware of how my son's day has gone and also areas of development. The manager also goes above and beyond and has built a great bond with my son, she has demonstrated effective leadership and has a good rapport with the children and staff from what I have observed, the Nursery provides good communication and relevant updates to parents on a weekly basis. I feel confident leaving my son in their care and have not had any concerns.
01 June 2023
I could not recommend this nursery enough, my children moved here from a different nursery setting, and the staff team were welcoming to both myself and my children. The settling-in process is robust and supportive of both children and parental needs, I felt at ease leaving my children here and knew their needs would be supported. The nursery operates a key person approach and this has offered my children consistency when going to nursery each day, they often speak about their key persons on the weekend, and can't wait to run into nursery and see them on a Monday Morning. The facilities are great and the garden is covered meaning the children can access this in all weathers. Staff plan stimulating activities for my children each day, and I know their learning is being supported and this is shared with myself on a daily basis during handovers. The nursery uses an app to capture moments at nursery and I receive lots of photos and videos of my children so I don't feel I am missing out.
30 May 2023
We are so pleased we chose to send our daughter to Monkey Puzzle Bromley. We feel so content knowing that she is in the care of such kind, warm and friendly staff. The team work so incredibly hard to provide stimulating and fresh activities for the children. Our daughter is always happy upon pick up and talks nonstop on the way home about how much fun she's had throughout the day. The daily updates received via the app on her development, eating and sleeping habits are an added bonus and reassurance. We could not recommend this nursery enough, thank you for taking such great care of our little girl!
20 May 2023
Monkey Puzzle is a terrible nursery. I have reported them to the Council and they have been issued with a letter of concern by them. The garden is small and mediocre. The management are rude and try to silence every complaint they have. They discriminate against funded parents and charge them more than non-funded parents as described in my review on another platform. The management bullies parents. They have been reported to Ofsted twice in 2020 and only achieved a “good” from Ofsted despite being the most expensive nursery in Bromley. I have heard nothing but issues from them. My 3 year old was placed in toddlers despite her being more suited to preschool. I keep hearing bad stories from parents since my daughter began. My daughter is now signed up to an Ofsted outstanding nursery who apply the funding correctly. Terrible nursery! They provide a supermarket's own label food and try to sell it as “premium”.
25 April 2023
We now have two kids at Monkey Puzzle Bromley, one who started at 11 months and is due to begin school in September. We love the kind, family feel of the nursery and the care that is shown to our children is incredible. Both kids are happy to go in and never come home upset. We are kept well updated during handovers as well as getting a good amount of entries on their learning journals. In addition to the support that is provided to the children, parents are treated in a similar way, with staff always greeting us with a smile. We are happy to be able to work knowing that our children are so well cared for. We couldn’t fault Monkey Puzzle, the staff, the chefs and the management - they make our lives so much easier. Thank you for everything!
25 April 2023
Super happy to have my Daughter attend Monkey Puzzle - Bromley The staff are personable and make the environment fun and engaging whilst still informative. Good facilities Benefits of a covered, large play area unlike most nurseries.
17 April 2023
We could not rate this nursery, the staff and its managers more highly. Every team member has cared for our children so amazingly - the love and attentiveness they have shown has meant that our children have felt very happy and settled in every room, and have formed very strong bonds. The team has also brilliantly supported us through phases such as potty training and “dealing with emotions”, which has helped us at home too. The nursery offers many activities for the children such as French, yoga and music; no two days are the same. The weekly observations and accompanying photos give a great insight into nursery life! They also put a lot of effort into school readiness in the final room, which made the transition much easier for my daughter when the time came. The management team are very visible and they will always take the time to discuss anything with us. We could not recommend Monkey Puzzle Day Nursery more and when our son leaves to start school, we will really miss being a part of it!
13 April 2023
My son has been going to Monkey Puzzle since he was 1 yr old. He really enjoys himself and even on a weekend, he wants to go sometimes. They do a lot of activities and I am well-informed regarding what is happening on which days. It is a brilliant nursery.
12 April 2023
Monkey Puzzle, Bromley day nursery is a great place for kids. There are separate rooms for kids in different age groups. Each room has got a bunch of staff with a team leader. My son has been going to the nursery from the age of 6 months and now he is 4 years old. During this period we have seen his development and it is absolutely brilliant. He has developed good social skills, his potty routine is great, he can eat himself at this age without making the place dirty(quite important) and he is very vocal and is not shy to open up and express his feelings. The only complaint I have is about the constant revision of fees and in the context of inflation it is very challenging for us.
12 April 2023
We have been using the nursery for nearly 7 years now and have always been happy. They treat your children wonderfully and are always happy to help with their individual needs and their own plan. Amazing choices of food every week to help your little one expand their palate. They do lots of fun activities all week and learn new things. Highly recommend this nursery.
12 April 2023
Our son has been at Monkey Puzzle for 7 months now and loves it. He has strong bonds with a number of the teachers and we know he is well cared for. They also provide exceptional meal options for our son who is vegan. We highly recommend the nursery.
11 April 2023
I’ve been incredibly pleased with all of the staff at this nursery. I was very anxious when our daughter was going to start nursery, but the 2-week transition sessions really helped. Our daughter loves her time there already and has made close relationships with the staff. Staff provide lots of updates when we arrive for collection, and also fill in helpful daily diaries which show the food, drink and sleeping times etc. My only problem is the use of two separate apps. The LJ Parents app does not send notifications at all, so we have to manually check every now and then to see what’s been added. Key messages are then shared via a separate app, so we’re checking two apps which is quite annoying. My ask would be for all correspondence to switch over to the Family app asap. Overall, I’d definitely recommend this nursery and I would like to thank everyone for their great care and support so far.
11 April 2023
We’re very happy with the care and attention our daughter receives at the nursery. She really enjoys going there. There are a lot of activities being offered in terms of learning and entertainment and the children appreciate the variety and fun.
05 April 2023
I cannot recommend Monkey Puzzle highly enough. When you leave your children in someone’s care you truly want them to have a home-from-home experience, surrounded by people who are as interested and passionate about their well-being and development as you are. Monkey Puzzle really is that nursery. I made the difficult decision to move my daughter from a nursery where she was very unhappy - there were tears at drop off and she would wake up begging not to go. From her first induction at Monkey Puzzle, she made an instant connection with her key worker and other members of the team and she has flourished. She talks so fondly of the adults she is with, tells me stories about her friends and, so far, no tears at drop off. I could not be more relieved and am so grateful to everyone for making us all feel so welcome. We love spending time at pick-up watching her play and talking with the fantastic members of staff. We really could not be happier, thank you!
05 April 2023
Absolutely amazing nursery! Staff are so caring and kind and honestly would bend over backwards for the parents and the kids. Great ethics and family feeling. Relief to know your kids are happy and comfortable all day.
Latest Reviews for Monkey Puzzle Day Nursery Bromley
04 November 2024
We are extremely happy with our experience at Monkey Puzzle Bromley. Both of our children have had a wonderful time there and the staff are incredibly caring and supportive. We would highly recommend this nursery. The staff all all very friendly and welcoming and genuinely care about the children. They took the time to get to know our children and their individual needs. The nursery is clean, bright, and well-equipped. There's a lovely outdoor play area which can be used in all weathers as it has a covered roof and there is always a wide variety of indoor activities. The activities are engaging and stimulating. The children are exposed to a wide range of learning experiences, including art, music, sports, and phonics. They often go on little trips during the day and both of my children have enjoyed extra activities such as French and yoga. The preschool room has a strong focus on preparing children for school, introducing them to phonics, numeracy, and social skills development.
24 September 2024
All the staff are absolutely wonderful and are so friendly. They are super helpful when it comes to any issue or questions you might have they are always happy to help. My son absolutely loves going here. They keep you updated with everything that is going on and how your child is doing. I really enjoy the app they use aswell as it is really straightforward to use and keeps you updated.
18 September 2024
My child has been attending this nursery since he was 11 months old which was earlier than I had wanted but I had to have an operation so we needed some help. I am a very protective and emotional mum and they totally respected that and still make sure that their communication ensures that I feel my child is safe and cared for. We are so impressed with the professionalism and number of the staff, cleanliness and number of activities in the rooms, their two lovely chefs and it just feels like a happy and safe environment to be in. The key workers that we have had absolutely adore our child and it is such a pleasure to see them. The reception and management team are also really friendly and approachable. My only wish-although I know they are in a town- would be for more open-air outside space; the activities they have in the space available are great though. Highly recommend.
18 September 2024
My son has been going to the nursery since he was 14 months. It's been 18 months now and we are very happy. The staff are very caring and my child has connected very well to key workers/everyone. He now knows everyone's names, knows how to share and comes home very happy. Highly recommend using this nursery.
23 April 2024
We are really happy at Monkey Puzzle Bromley. We joined when my daughter was eight months last summer. We were pleased that the settling-in period was two weeks rather than just one to really help my little one adjust. My daughter, unfortunately, fell ill (unrelated to the nursery) and required surgery and additional needs, and the staff at the nursery, especially our key worker. We have had so much support through a family bereavement with flexibility to add additional dates at short notice. We know that our little one is well cared for, she is entertained and stimulated and engaged throughout the day, and get regular updates on her fun through the app.
16 April 2024
I would 100% recommend this nursery, my son has thrived and enjoys attending this setting. The staff have been excellent in their communication, support and also the level of care they provide to my son, staff are always willing to take time and provide in-depth updates on pick up and also complete weekly observations via the app, so I am aware of how my son's day has gone and also areas of development. The manager also goes above and beyond and has built a great bond with my son, she has demonstrated effective leadership and has a good rapport with the children and staff from what I have observed, the Nursery provides good communication and relevant updates to parents on a weekly basis. I feel confident leaving my son in their care and have not had any concerns.
01 June 2023
I could not recommend this nursery enough, my children moved here from a different nursery setting, and the staff team were welcoming to both myself and my children. The settling-in process is robust and supportive of both children and parental needs, I felt at ease leaving my children here and knew their needs would be supported. The nursery operates a key person approach and this has offered my children consistency when going to nursery each day, they often speak about their key persons on the weekend, and can't wait to run into nursery and see them on a Monday Morning. The facilities are great and the garden is covered meaning the children can access this in all weathers. Staff plan stimulating activities for my children each day, and I know their learning is being supported and this is shared with myself on a daily basis during handovers. The nursery uses an app to capture moments at nursery and I receive lots of photos and videos of my children so I don't feel I am missing out.
30 May 2023
We are so pleased we chose to send our daughter to Monkey Puzzle Bromley. We feel so content knowing that she is in the care of such kind, warm and friendly staff. The team work so incredibly hard to provide stimulating and fresh activities for the children. Our daughter is always happy upon pick up and talks nonstop on the way home about how much fun she's had throughout the day. The daily updates received via the app on her development, eating and sleeping habits are an added bonus and reassurance. We could not recommend this nursery enough, thank you for taking such great care of our little girl!
20 May 2023
Monkey Puzzle is a terrible nursery. I have reported them to the Council and they have been issued with a letter of concern by them. The garden is small and mediocre. The management are rude and try to silence every complaint they have. They discriminate against funded parents and charge them more than non-funded parents as described in my review on another platform. The management bullies parents. They have been reported to Ofsted twice in 2020 and only achieved a “good” from Ofsted despite being the most expensive nursery in Bromley. I have heard nothing but issues from them. My 3 year old was placed in toddlers despite her being more suited to preschool. I keep hearing bad stories from parents since my daughter began. My daughter is now signed up to an Ofsted outstanding nursery who apply the funding correctly. Terrible nursery! They provide a supermarket's own label food and try to sell it as “premium”.
25 April 2023
We now have two kids at Monkey Puzzle Bromley, one who started at 11 months and is due to begin school in September. We love the kind, family feel of the nursery and the care that is shown to our children is incredible. Both kids are happy to go in and never come home upset. We are kept well updated during handovers as well as getting a good amount of entries on their learning journals. In addition to the support that is provided to the children, parents are treated in a similar way, with staff always greeting us with a smile. We are happy to be able to work knowing that our children are so well cared for. We couldn’t fault Monkey Puzzle, the staff, the chefs and the management - they make our lives so much easier. Thank you for everything!
25 April 2023
Super happy to have my Daughter attend Monkey Puzzle - Bromley The staff are personable and make the environment fun and engaging whilst still informative. Good facilities Benefits of a covered, large play area unlike most nurseries.
17 April 2023
We could not rate this nursery, the staff and its managers more highly. Every team member has cared for our children so amazingly - the love and attentiveness they have shown has meant that our children have felt very happy and settled in every room, and have formed very strong bonds. The team has also brilliantly supported us through phases such as potty training and “dealing with emotions”, which has helped us at home too. The nursery offers many activities for the children such as French, yoga and music; no two days are the same. The weekly observations and accompanying photos give a great insight into nursery life! They also put a lot of effort into school readiness in the final room, which made the transition much easier for my daughter when the time came. The management team are very visible and they will always take the time to discuss anything with us. We could not recommend Monkey Puzzle Day Nursery more and when our son leaves to start school, we will really miss being a part of it!
13 April 2023
My son has been going to Monkey Puzzle since he was 1 yr old. He really enjoys himself and even on a weekend, he wants to go sometimes. They do a lot of activities and I am well-informed regarding what is happening on which days. It is a brilliant nursery.
12 April 2023
Monkey Puzzle, Bromley day nursery is a great place for kids. There are separate rooms for kids in different age groups. Each room has got a bunch of staff with a team leader. My son has been going to the nursery from the age of 6 months and now he is 4 years old. During this period we have seen his development and it is absolutely brilliant. He has developed good social skills, his potty routine is great, he can eat himself at this age without making the place dirty(quite important) and he is very vocal and is not shy to open up and express his feelings. The only complaint I have is about the constant revision of fees and in the context of inflation it is very challenging for us.
12 April 2023
We have been using the nursery for nearly 7 years now and have always been happy. They treat your children wonderfully and are always happy to help with their individual needs and their own plan. Amazing choices of food every week to help your little one expand their palate. They do lots of fun activities all week and learn new things. Highly recommend this nursery.
12 April 2023
Our son has been at Monkey Puzzle for 7 months now and loves it. He has strong bonds with a number of the teachers and we know he is well cared for. They also provide exceptional meal options for our son who is vegan. We highly recommend the nursery.
11 April 2023
I’ve been incredibly pleased with all of the staff at this nursery. I was very anxious when our daughter was going to start nursery, but the 2-week transition sessions really helped. Our daughter loves her time there already and has made close relationships with the staff. Staff provide lots of updates when we arrive for collection, and also fill in helpful daily diaries which show the food, drink and sleeping times etc. My only problem is the use of two separate apps. The LJ Parents app does not send notifications at all, so we have to manually check every now and then to see what’s been added. Key messages are then shared via a separate app, so we’re checking two apps which is quite annoying. My ask would be for all correspondence to switch over to the Family app asap. Overall, I’d definitely recommend this nursery and I would like to thank everyone for their great care and support so far.
11 April 2023
We’re very happy with the care and attention our daughter receives at the nursery. She really enjoys going there. There are a lot of activities being offered in terms of learning and entertainment and the children appreciate the variety and fun.
05 April 2023
I cannot recommend Monkey Puzzle highly enough. When you leave your children in someone’s care you truly want them to have a home-from-home experience, surrounded by people who are as interested and passionate about their well-being and development as you are. Monkey Puzzle really is that nursery. I made the difficult decision to move my daughter from a nursery where she was very unhappy - there were tears at drop off and she would wake up begging not to go. From her first induction at Monkey Puzzle, she made an instant connection with her key worker and other members of the team and she has flourished. She talks so fondly of the adults she is with, tells me stories about her friends and, so far, no tears at drop off. I could not be more relieved and am so grateful to everyone for making us all feel so welcome. We love spending time at pick-up watching her play and talking with the fantastic members of staff. We really could not be happier, thank you!
05 April 2023
Absolutely amazing nursery! Staff are so caring and kind and honestly would bend over backwards for the parents and the kids. Great ethics and family feeling. Relief to know your kids are happy and comfortable all day.