Your Review & Ratings

We welcome reviews from parents/individuals responsible for a child attending the nursery. Your review will help others to make an informed decision about the nursery they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Unfortunately we cannot accept reviews from staff including those that have a child at the nursery/group.

Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Nursery on the following? (Please give your true thoughts for each category, this feedback will help the nursery and those looking for a nursery)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Nursery will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Nursery or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities / Outside Space stars
Learning stars
Resources / Equipment / ICT stars
Care stars
Activities stars
Staff stars
Food / Nutrition stars
Management stars
Cleanliness stars
Safeguarding stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Smiles Nursery - Billingham

stars
stars 06 September 2023
I can not say enough positive things about this little nursery. Staff are attentive, regularly in touch throughout the the day, children aren’t given a key worker they select them. They inform you of the theme of the week so that you can join in at home. We told them that there were key events coming up such as my sister's wedding and they spent time making wedding cards and discussing it with my son. They are an extension of the family and I trust them wholeheartedly.
Review from Rebecca C (Mother of Child)