Submit a Review for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Claremont Hall, Maple Road, Surbiton, KT6 4RL
View Full Details of Dicky Birds Day Nursery and Preschool Surbiton, Maple RoadLatest Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
20 August 2024
I was really nervous about the transition of going back to work and starting nursery. I am so glad I did this with Maple Road as they were very generous with the number of settling-in sessions we had before her start date and this made such a difference for my daughter and I. When the start date came I was so happy with how it was going and absolutely loved her key worker. This is absolute gold dust for a mum who is used to being with their child 24/7. And as she's moved up she's continued to love it so much and the staff have been wonderful, I don't know how they do it! They are absolute heroes in my eyes and I'll always be so grateful. Thank you Maple Road team!
06 August 2024
Our little one loves everyone in the flamingos! The staff are amazing and very caring! They are very accommodating and we can see how much they care and love for the children in the class. The deputy managers are also amazing!
01 August 2024
I have a 2-year-old in the nursery now who has been there since she was 8 months old, and a 6-year-old who has grown up here through all the rooms. I can't say enough about how much they both love and loved this nursery. It has allowed them both to thrive which is everything you hope for as a full-time working parent entrusting your precious children to a village. The most important factor is the staff. They care so much about the kids and the care they give. The way they come up with different imaginative activities every day and prepare the tables for them continues to astonish me. All the practical life skills they try to teach - like putting on their own sun cream and cleaning - are not just admirable but the pictures are absolutely adorable. Some of the amazing staff like the lady in Sparrow's room have been there a long time and set very high standards. Some long-standing support staff like the Forrest School teacher deserve special recognition as well.
25 March 2024
Our daughter joined Dicky Birds Day Nursery and Preschool Surbiton, Maple Road at the beginning of 2024 and we are very happy. The settling-in sessions helped her adjust to the new environment before starting. The weekly round-up and pictures are so lovely to see each week. The staff are kind and our daughter’s confidence is growing day by day.
14 March 2024
I only have great things to say about this nursery. My son went here and now my daughter does and just like he did she absolutely loves it. The staff are warm and professional and my daughter is always very happy at drop-offs and pick-ups. Highly recommend.
14 March 2024
Both our daughters were very happy at Dicky Birds Maple Road from 2020 to 2023. The staff in the room are lovely and took excellent care of them. I think management’s communication style with parents wasn’t always great but the children were happy, safe and well looked after and that is what really matters.
14 March 2024
Couldn't be happier with the care our daughter receives at Dicky Birds Maple Road. She's so happy to go in and is always warmly greeted by staff. She loves the fun activities, the interaction with staff and other children, and she's learned so much from there. We are leaving the area soon and are pretty heartbroken to have to take her away from the nursery she loves!
13 March 2024
Dicky Birds Maple Road is great for our son. The stars are brilliant and know each child in order to get the best out of them. He is now in his third room at the nursery and each one has been a good experience.
07 March 2024
The team is amazing and gave great support to my baby’s settling. Space is nice with outdoor garden and food menu seems delicious and balanced. I wish the report with pictures of child’s activities could be daily and individually, rather than a weekly round-up of the whole room. It’s a bit cruel for a mom to wait a week to see some pictures of her child at the nursery and sometimes there aren’t any.
19 February 2024
Maple Road Dicky Birds Day Nursery has been an absolute gem for our family! From the warm and welcoming staff to the stimulating environment, our child has flourished in their care. The daily updates and photos provide peace of mind and we appreciate the emphasis on learning through play. Highly recommend Maple Road Dicky Birds for any parent seeking a nurturing and educational environment for their little one!
13 February 2024
Our baby is thriving every day and so happy to be in the nursery. The manager and her team provide exceptional care for our baby including various activities and outings. I admire their dedication and passion.
01 February 2024
We are very happy with Maple Road Dicky Birds. My daughter's speech has improved significantly since she started here. In 3 months she is able to talk, sing, count in English. The only improvement I'll suggest is the room needs more light or maybe different lighting to help the kids get more daylight feeling in the room. Also the balcony section needs some improvement. Lastly, the room needs refurbishing as it has old furnishing. Maybe with new decor and lighting it will look so much more exciting for the kids.
23 January 2024
Our son joined this nursery last year when he was 11 months old and we couldn't be happier. There were lots of settling-in sessions which really helped before his first day, and so much care taken to maintain his feeding and sleeping routines and preferences. His key worker is absolutely lovely and very caring for him and his development. There are different seasonal play activities, outdoor time when possible and catered to what your child enjoys the most. The food menu is impressive and my son nearly always eats everything given to him. It's wonderful to have a weekly roundup of the activities and fun they've had in the week, and lots of photos of the children playing together. I would recommend this nursery to others without a doubt.
23 January 2024
We’re so happy with the care our child receives at Maple Road. His individuality is celebrated and, with constant nurturing from the nursery team, he’s coming on leaps and bounds with his learning and social skills. We are really pleased with the nursery environment and impressed with how this continues to grow and evolve. Every adult that we interact with, and our child interacts with, is helpful, passionate and caring and has our best interests as a family at heart.
20 November 2023
We couldn’t be happier with the Dicky Birds team. They’re all fantastic with our daughter, and the ducklings room team have been been incredibly supportive in settling her in! Appreciate all the updates in the app throughout the day!
24 October 2023
My daughter joined in the flamingo's room and is absolutely loving it. She is always exploring with messy play, and they follow her routine at home, which helps so much. Nothing is too big to ask. I was very anxious leaving my little one for the first time, but the team were really reassuring, and nothing was too big of an ask. The management team have children at the nursery themselves which is also reassuring for me, and they respond in a timely manner to all my questions and queries. I highly recommend Claremont Hall as a nursery - we are very happy there.
16 October 2023
My son attended Claremont Hall from a baby to a school leaver. I couldn’t have asked for a better experience. The staff are so caring, and my son never wanted to leave. The manager is always really helpful whenever I have a query. The family app they use gave us great updates. Highly recommend sending your little one there!
17 July 2023
The nursery is poor; recently audited by Ofsted as 'Requires improvement' across all measurable areas. When we joined for our child the Ofsted reports were 'Good', prior to that 'Outstanding'. The turnover of staff, continuity of staff, staff levels, staff consistency and capacity to focus on the development of your child just isn't there. We're immensely disappointed with this nursery, particularly the management who seem to be wholly ineffective and functionally useless. There's little attention to the learning pathway, maturity, shortfalls and needs of an individual child, yes they can look after your child but they seem to be unable to meaningfully develop their learning. For the higher than local pricing they charge and the onerous terms and conditions they rigidly mandate on parents it just isn't worth considering as an option. We would recommend you look to another nursery, not the Dicky Birds/Grandir/Kidi Caru group (who have several locations nationally).
06 April 2023
We absolutely love Dicky Birds Maple Road. The staff are all absolutely amazing, and the way they care for the children is next level. They go out of their way for the children, and my daughter has adored all the workers in every room she’s been in. The activities, opportunities and learning they do is first-class. I like how they take the children on daily walks, which other local nurseries do not do. My daughter also does weekly play sessions there every Tuesday. We couldn’t be happier and will be sad when my daughter gets too big to stay on. Lastly, the food and weekly menus are second to none thanks to their incredible chef, who makes delicious and nutritious meals.
04 April 2023
We couldn’t be happier sending our son to Dicky Birds. The staff are all so kind and caring and make a huge effort to make each day fun and engaging for the children through the wide range of activities that they offer. We love to see the pictures and weekly round ups every Friday of what the children got up to and their smiling faces say it all!
Latest Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
20 August 2024
I was really nervous about the transition of going back to work and starting nursery. I am so glad I did this with Maple Road as they were very generous with the number of settling-in sessions we had before her start date and this made such a difference for my daughter and I. When the start date came I was so happy with how it was going and absolutely loved her key worker. This is absolute gold dust for a mum who is used to being with their child 24/7. And as she's moved up she's continued to love it so much and the staff have been wonderful, I don't know how they do it! They are absolute heroes in my eyes and I'll always be so grateful. Thank you Maple Road team!
06 August 2024
Our little one loves everyone in the flamingos! The staff are amazing and very caring! They are very accommodating and we can see how much they care and love for the children in the class. The deputy managers are also amazing!
01 August 2024
I have a 2-year-old in the nursery now who has been there since she was 8 months old, and a 6-year-old who has grown up here through all the rooms. I can't say enough about how much they both love and loved this nursery. It has allowed them both to thrive which is everything you hope for as a full-time working parent entrusting your precious children to a village. The most important factor is the staff. They care so much about the kids and the care they give. The way they come up with different imaginative activities every day and prepare the tables for them continues to astonish me. All the practical life skills they try to teach - like putting on their own sun cream and cleaning - are not just admirable but the pictures are absolutely adorable. Some of the amazing staff like the lady in Sparrow's room have been there a long time and set very high standards. Some long-standing support staff like the Forrest School teacher deserve special recognition as well.
25 March 2024
Our daughter joined Dicky Birds Day Nursery and Preschool Surbiton, Maple Road at the beginning of 2024 and we are very happy. The settling-in sessions helped her adjust to the new environment before starting. The weekly round-up and pictures are so lovely to see each week. The staff are kind and our daughter’s confidence is growing day by day.
14 March 2024
I only have great things to say about this nursery. My son went here and now my daughter does and just like he did she absolutely loves it. The staff are warm and professional and my daughter is always very happy at drop-offs and pick-ups. Highly recommend.
14 March 2024
Both our daughters were very happy at Dicky Birds Maple Road from 2020 to 2023. The staff in the room are lovely and took excellent care of them. I think management’s communication style with parents wasn’t always great but the children were happy, safe and well looked after and that is what really matters.
14 March 2024
Couldn't be happier with the care our daughter receives at Dicky Birds Maple Road. She's so happy to go in and is always warmly greeted by staff. She loves the fun activities, the interaction with staff and other children, and she's learned so much from there. We are leaving the area soon and are pretty heartbroken to have to take her away from the nursery she loves!
13 March 2024
Dicky Birds Maple Road is great for our son. The stars are brilliant and know each child in order to get the best out of them. He is now in his third room at the nursery and each one has been a good experience.
07 March 2024
The team is amazing and gave great support to my baby’s settling. Space is nice with outdoor garden and food menu seems delicious and balanced. I wish the report with pictures of child’s activities could be daily and individually, rather than a weekly round-up of the whole room. It’s a bit cruel for a mom to wait a week to see some pictures of her child at the nursery and sometimes there aren’t any.
19 February 2024
Maple Road Dicky Birds Day Nursery has been an absolute gem for our family! From the warm and welcoming staff to the stimulating environment, our child has flourished in their care. The daily updates and photos provide peace of mind and we appreciate the emphasis on learning through play. Highly recommend Maple Road Dicky Birds for any parent seeking a nurturing and educational environment for their little one!
13 February 2024
Our baby is thriving every day and so happy to be in the nursery. The manager and her team provide exceptional care for our baby including various activities and outings. I admire their dedication and passion.
01 February 2024
We are very happy with Maple Road Dicky Birds. My daughter's speech has improved significantly since she started here. In 3 months she is able to talk, sing, count in English. The only improvement I'll suggest is the room needs more light or maybe different lighting to help the kids get more daylight feeling in the room. Also the balcony section needs some improvement. Lastly, the room needs refurbishing as it has old furnishing. Maybe with new decor and lighting it will look so much more exciting for the kids.
23 January 2024
Our son joined this nursery last year when he was 11 months old and we couldn't be happier. There were lots of settling-in sessions which really helped before his first day, and so much care taken to maintain his feeding and sleeping routines and preferences. His key worker is absolutely lovely and very caring for him and his development. There are different seasonal play activities, outdoor time when possible and catered to what your child enjoys the most. The food menu is impressive and my son nearly always eats everything given to him. It's wonderful to have a weekly roundup of the activities and fun they've had in the week, and lots of photos of the children playing together. I would recommend this nursery to others without a doubt.
23 January 2024
We’re so happy with the care our child receives at Maple Road. His individuality is celebrated and, with constant nurturing from the nursery team, he’s coming on leaps and bounds with his learning and social skills. We are really pleased with the nursery environment and impressed with how this continues to grow and evolve. Every adult that we interact with, and our child interacts with, is helpful, passionate and caring and has our best interests as a family at heart.
20 November 2023
We couldn’t be happier with the Dicky Birds team. They’re all fantastic with our daughter, and the ducklings room team have been been incredibly supportive in settling her in! Appreciate all the updates in the app throughout the day!
24 October 2023
My daughter joined in the flamingo's room and is absolutely loving it. She is always exploring with messy play, and they follow her routine at home, which helps so much. Nothing is too big to ask. I was very anxious leaving my little one for the first time, but the team were really reassuring, and nothing was too big of an ask. The management team have children at the nursery themselves which is also reassuring for me, and they respond in a timely manner to all my questions and queries. I highly recommend Claremont Hall as a nursery - we are very happy there.
16 October 2023
My son attended Claremont Hall from a baby to a school leaver. I couldn’t have asked for a better experience. The staff are so caring, and my son never wanted to leave. The manager is always really helpful whenever I have a query. The family app they use gave us great updates. Highly recommend sending your little one there!
17 July 2023
The nursery is poor; recently audited by Ofsted as 'Requires improvement' across all measurable areas. When we joined for our child the Ofsted reports were 'Good', prior to that 'Outstanding'. The turnover of staff, continuity of staff, staff levels, staff consistency and capacity to focus on the development of your child just isn't there. We're immensely disappointed with this nursery, particularly the management who seem to be wholly ineffective and functionally useless. There's little attention to the learning pathway, maturity, shortfalls and needs of an individual child, yes they can look after your child but they seem to be unable to meaningfully develop their learning. For the higher than local pricing they charge and the onerous terms and conditions they rigidly mandate on parents it just isn't worth considering as an option. We would recommend you look to another nursery, not the Dicky Birds/Grandir/Kidi Caru group (who have several locations nationally).
06 April 2023
We absolutely love Dicky Birds Maple Road. The staff are all absolutely amazing, and the way they care for the children is next level. They go out of their way for the children, and my daughter has adored all the workers in every room she’s been in. The activities, opportunities and learning they do is first-class. I like how they take the children on daily walks, which other local nurseries do not do. My daughter also does weekly play sessions there every Tuesday. We couldn’t be happier and will be sad when my daughter gets too big to stay on. Lastly, the food and weekly menus are second to none thanks to their incredible chef, who makes delicious and nutritious meals.
04 April 2023
We couldn’t be happier sending our son to Dicky Birds. The staff are all so kind and caring and make a huge effort to make each day fun and engaging for the children through the wide range of activities that they offer. We love to see the pictures and weekly round ups every Friday of what the children got up to and their smiling faces say it all!