Submit a Review for N Family Club - Jewellery Quarter
2-4 Summer Hill Terrace, Birmingham, B1 3RA
View Full Details of N Family Club - Jewellery QuarterLatest Reviews for N Family Club - Jewellery Quarter
13 February 2025
I can't recommend this nursery enough. The staff genuinely care for the children, which makes leaving my son much easier. The activities are both fun and developmentally enriching, and I've seen great progress since he joined in December. They've been very supportive, especially with transitioning away from the dummy. When our circumstances changed just before he was due to start, the nursery worked with us to make it work. I found drop-offs tough after a year at home, but the staff were not only attentive to my son but also concerned for me, offering a cup of tea to help ease the transition. They keep us well informed with photos of my son's day, which really brightens my workday. The nursery is beautiful, safe, and one of the few in the Jewellery Quarter with a garden. The food is also fantastic-nutritious and varied, honestly better than what I could prepare myself
26 July 2024
Great experience overall, my daughter enjoys going to nursery and has no issues with anything. Settled in well and has a key worker whom she loves going to which is all you want as a parent. Great communication with key workers for my child.
25 July 2024
It's a nerve-raking experience going back to work as a first-time mother. And with N I knew I could call and message and that was okay. This helped me feel safe in the choices I made. They're also great with the menu choices, the Montessori learning and the kind staff. I love the family app and it puts me at ease through the day.
11 July 2024
A nice looking nursery, however I would not recommend for any parent who wishes for a transparent and honest nursery that doesn't prioritise company interest over the interests of a child. If your child is placed in the category of 'difficult', then this nursery will do its best to manage your child out of the setting, by exhausting the parents through pointless meetings and half-truths about your child's behaviour, instead of being forthcoming about their inability to actually do what they are trained for. This is because, they aren't allowed to ask a child to leave (money talks). All of this isn't the fault of the caring staff, but the management and the overall structure of the company. This nursery will be as underhanded as it needs to be to preserve the perfect image that it has curated. There are a lack of direct boundaries with children, and so children are left unprepared for the social challenges of school. Overall, more style than substance. Avoid.
13 June 2024
The Pre-Scool Room at this nursery is absolutely amazing! The staff truly care for all children. My daughter is excelling in all aspects of her life due to the teaching. She is confident in her numbers and name-writing, she has also become extremely independent and can now look after her own personal hygiene. She has an excellent bond with all staff members in the room and is completely ready to start school. My daughter looks forward to attending nursery every day and enjoys learning as the staff always ensures to make it fun and easy for the children to understand. I would highly recommend this pre-school to my family and friends!
23 May 2024
My son has been going to this nursery for over a year. He has been supported by three staff members in particular across three different rooms as he’s developed. Each of them have made the nursery enjoyable and helped considerably with his development (i.e. speech, motor skills, eating, and potty training). The app and regular updates help provide insight to the little ones' day at nursery. Thanks.
23 May 2024
One of the best nurseries in Jewellery Quarter. All the staff are very friendly , caring and always welcoming. My little one never hesitated to go to nursery and always enjoyed going. Some of the exceptional staff are always provided a detailed handover of the whole day's activities while picking the little ones. Overall the bestest nursery and we love N Family!
21 May 2024
My daughter has been attending N Family Nursery for a year now. She loves going in every morning. The staff are super nice and very friendly. They pay attention to the smallest details and give you feedback every day about your child. They provide different activities and playtime that she finds interesting. I would definitely recommend N Family to anyone who’s seeking nurseries.
21 May 2024
Since the very first day, we felt our daughter was very well looked after. The staff is very caring and she bonded with them very soon. Two members of staff in particular who are her main carers are amazing. They are very attentive and we get a very detailed handover daily when we go to pick her up. Our daughter loves going to nursery which makes us very happy. It was a great decision to join N Family Club- Jewellery Quarter.
15 May 2024
My son has been at N Family Club JQ for just over 6 months now and it has been a great experience for both him and us (parents). He has developed so much in this time by way of speech, actions and both gross and fine motor skills. He is talking a lot more which I know is encouraged through signing and story time at nursery. He is eating himself now and using cutlery, again encouraged by the nursery. He is well looked after by the staff in the baby room and they all know his personality (likes and dislikes) well. He has formed great relationships with each of the staff members which is lovely to see. The overall nursery itself is safe, clean and well-maintained. The food that is given to children is prepared fresh on site each day and is super healthy, with lots of variety. Overall we are very happy parents and look forward to seeing our son grow at N Family Club.
15 May 2024
When my daughter entered nursery school at nine months old, I was fraught with anxiety about leaving her in a nursery setting for the first time. She had never spent much time around adults other than us, or with other children. However, my fears were quickly allayed as she adapted immediately, thanks to the affectionate and attentive staff. In addition, I have observed significant development in her motor skills, socialization, and communication abilities. What stands out is how well the nursery keeps me informed about the daily activities and how the staff is always eager to share details about her day. The nurturing environment at this nursery has been a source of comfort and joy for both my daughter and me. I am profoundly grateful for the care and expertise of the staff, which have made this important early childhood experience so positive for my daughter. I couldn't be more pleased with our decision to enrol her in this facility.
15 May 2024
This is an excellent nursery with absolutely lovely staff and a really nice atmosphere. The staff have gone above and beyond to help my daughter settle into the nursery. She seems to be learning a lot and getting to do lots of great activities. Would highly recommend it.
27 November 2023
My son started this nursery in September as my grandson (age 3) and grandaughter (age 2) started in August. I was amazed at how much more vocal they became in 2 months. You can see the staff truly care and love the children and, although there are staff allocated to each room, all staff know the names of all the children. There is a garden so the children get outdoor time every day (in the warmer months). As my son had just turned 1, I worried that he wouldn't have the same amount of activities as my grandchildren, but I was surprised to see he does. Some nurseries spend a lot of time giving children free play, but from the updates received daily through the nursery app the children are set activities to keep them engaged and to encourage development. I was pleasantly surprised to see an update on the app with pictures of my 1 year old making cookies. I can truly say the staff and nursery are amazing. They have 4 rooms, which are based on age, and the care is consistent in all 4 rooms.
27 November 2023
Great staff, well informed and engaged in age appropriate or more challenging activities based on child’s development. Well rounded and healthy menus, with exposure to all different cuisines and very thorough with dietary requirements. My child has been attending since 2022 and I have yet to have an issue with the nursery. Staff are friendly and amazing with the children, not only their key person, but every one of the members.
27 November 2023
One of the best nurseries. My son is always looked after by the lovely staff and they have such a good app that keeps you updated throughout the day. They send me pictures and videos whilst I’m at work which puts my mind at ease. Thank you.
23 November 2023
My little one is 10 months old and joined the nursery three months ago. The staff is very friendly and helped us a lot through the first very difficult days. Now my little one is adapted to the environment and she is enjoying the time there. The activities are well designed and entertaining. As for the food, we would like to see red meat included in the meals because of our baby's increased needs in protein. The app is very helpful to know what she is doing all day. It's a nice environment for my little one when I am at work. She is well taken care of when she is there.
23 November 2023
Excellent staff, my daughter loves the nursery and always looking forward to go. Will definitely recommend this yourself any day. The environment is always clean.
23 November 2023
Overall I am very happy with the services and care provided at N Family Jewellery Quarter. I have seen such a big difference on how my child now interacts and communicates with both adults and children and they are learning new things every day. And they have some fun and creative activities that my little one absolutely loves being a part of. There have been quite a few changes in staffing and the operational side of the nursery in the last 3 months since my child has started attending, but I can already see the progress made by the new management team to ensure that things run smoothly. I have definitely made the right choice by choosing this nursery.
06 November 2023
We are happy overall with the quality of the nursery. Teachers are kind and hardworking. Activities are creative and stimulating. Kids feel safe and happy. There are still some areas that could improve like the amount of protein included in meals (not enough some days), the safety of the gate door which is sometimes broken, and some updates in the app in terms of including meals (sometimes these are forgotten but it is getting better at the moment). Also, when children eat or play with colours they should wear a clothes protector to avoid getting clothes as dirty as they get at the moment. Thanks.
16 October 2023
My son has been at N Family Club - Jewellery Quarter since he was 8 months old, he is now 3 and a half years old. He absolutely loves coming every day, the staff are so caring and loving with the kids and we love how they treat them. They plan lovely games with them and they start more curricular activities as they grow. All the carers are really nice and kind with the kids and we have peace of mind knowing that our son is in such good hands. Thank you very much for all these years!
Latest Reviews for N Family Club - Jewellery Quarter
13 February 2025
I can't recommend this nursery enough. The staff genuinely care for the children, which makes leaving my son much easier. The activities are both fun and developmentally enriching, and I've seen great progress since he joined in December. They've been very supportive, especially with transitioning away from the dummy. When our circumstances changed just before he was due to start, the nursery worked with us to make it work. I found drop-offs tough after a year at home, but the staff were not only attentive to my son but also concerned for me, offering a cup of tea to help ease the transition. They keep us well informed with photos of my son's day, which really brightens my workday. The nursery is beautiful, safe, and one of the few in the Jewellery Quarter with a garden. The food is also fantastic-nutritious and varied, honestly better than what I could prepare myself
26 July 2024
Great experience overall, my daughter enjoys going to nursery and has no issues with anything. Settled in well and has a key worker whom she loves going to which is all you want as a parent. Great communication with key workers for my child.
25 July 2024
It's a nerve-raking experience going back to work as a first-time mother. And with N I knew I could call and message and that was okay. This helped me feel safe in the choices I made. They're also great with the menu choices, the Montessori learning and the kind staff. I love the family app and it puts me at ease through the day.
11 July 2024
A nice looking nursery, however I would not recommend for any parent who wishes for a transparent and honest nursery that doesn't prioritise company interest over the interests of a child. If your child is placed in the category of 'difficult', then this nursery will do its best to manage your child out of the setting, by exhausting the parents through pointless meetings and half-truths about your child's behaviour, instead of being forthcoming about their inability to actually do what they are trained for. This is because, they aren't allowed to ask a child to leave (money talks). All of this isn't the fault of the caring staff, but the management and the overall structure of the company. This nursery will be as underhanded as it needs to be to preserve the perfect image that it has curated. There are a lack of direct boundaries with children, and so children are left unprepared for the social challenges of school. Overall, more style than substance. Avoid.
13 June 2024
The Pre-Scool Room at this nursery is absolutely amazing! The staff truly care for all children. My daughter is excelling in all aspects of her life due to the teaching. She is confident in her numbers and name-writing, she has also become extremely independent and can now look after her own personal hygiene. She has an excellent bond with all staff members in the room and is completely ready to start school. My daughter looks forward to attending nursery every day and enjoys learning as the staff always ensures to make it fun and easy for the children to understand. I would highly recommend this pre-school to my family and friends!
23 May 2024
My son has been going to this nursery for over a year. He has been supported by three staff members in particular across three different rooms as he’s developed. Each of them have made the nursery enjoyable and helped considerably with his development (i.e. speech, motor skills, eating, and potty training). The app and regular updates help provide insight to the little ones' day at nursery. Thanks.
23 May 2024
One of the best nurseries in Jewellery Quarter. All the staff are very friendly , caring and always welcoming. My little one never hesitated to go to nursery and always enjoyed going. Some of the exceptional staff are always provided a detailed handover of the whole day's activities while picking the little ones. Overall the bestest nursery and we love N Family!
21 May 2024
My daughter has been attending N Family Nursery for a year now. She loves going in every morning. The staff are super nice and very friendly. They pay attention to the smallest details and give you feedback every day about your child. They provide different activities and playtime that she finds interesting. I would definitely recommend N Family to anyone who’s seeking nurseries.
21 May 2024
Since the very first day, we felt our daughter was very well looked after. The staff is very caring and she bonded with them very soon. Two members of staff in particular who are her main carers are amazing. They are very attentive and we get a very detailed handover daily when we go to pick her up. Our daughter loves going to nursery which makes us very happy. It was a great decision to join N Family Club- Jewellery Quarter.
15 May 2024
My son has been at N Family Club JQ for just over 6 months now and it has been a great experience for both him and us (parents). He has developed so much in this time by way of speech, actions and both gross and fine motor skills. He is talking a lot more which I know is encouraged through signing and story time at nursery. He is eating himself now and using cutlery, again encouraged by the nursery. He is well looked after by the staff in the baby room and they all know his personality (likes and dislikes) well. He has formed great relationships with each of the staff members which is lovely to see. The overall nursery itself is safe, clean and well-maintained. The food that is given to children is prepared fresh on site each day and is super healthy, with lots of variety. Overall we are very happy parents and look forward to seeing our son grow at N Family Club.
15 May 2024
When my daughter entered nursery school at nine months old, I was fraught with anxiety about leaving her in a nursery setting for the first time. She had never spent much time around adults other than us, or with other children. However, my fears were quickly allayed as she adapted immediately, thanks to the affectionate and attentive staff. In addition, I have observed significant development in her motor skills, socialization, and communication abilities. What stands out is how well the nursery keeps me informed about the daily activities and how the staff is always eager to share details about her day. The nurturing environment at this nursery has been a source of comfort and joy for both my daughter and me. I am profoundly grateful for the care and expertise of the staff, which have made this important early childhood experience so positive for my daughter. I couldn't be more pleased with our decision to enrol her in this facility.
15 May 2024
This is an excellent nursery with absolutely lovely staff and a really nice atmosphere. The staff have gone above and beyond to help my daughter settle into the nursery. She seems to be learning a lot and getting to do lots of great activities. Would highly recommend it.
27 November 2023
My son started this nursery in September as my grandson (age 3) and grandaughter (age 2) started in August. I was amazed at how much more vocal they became in 2 months. You can see the staff truly care and love the children and, although there are staff allocated to each room, all staff know the names of all the children. There is a garden so the children get outdoor time every day (in the warmer months). As my son had just turned 1, I worried that he wouldn't have the same amount of activities as my grandchildren, but I was surprised to see he does. Some nurseries spend a lot of time giving children free play, but from the updates received daily through the nursery app the children are set activities to keep them engaged and to encourage development. I was pleasantly surprised to see an update on the app with pictures of my 1 year old making cookies. I can truly say the staff and nursery are amazing. They have 4 rooms, which are based on age, and the care is consistent in all 4 rooms.
27 November 2023
Great staff, well informed and engaged in age appropriate or more challenging activities based on child’s development. Well rounded and healthy menus, with exposure to all different cuisines and very thorough with dietary requirements. My child has been attending since 2022 and I have yet to have an issue with the nursery. Staff are friendly and amazing with the children, not only their key person, but every one of the members.
27 November 2023
One of the best nurseries. My son is always looked after by the lovely staff and they have such a good app that keeps you updated throughout the day. They send me pictures and videos whilst I’m at work which puts my mind at ease. Thank you.
23 November 2023
My little one is 10 months old and joined the nursery three months ago. The staff is very friendly and helped us a lot through the first very difficult days. Now my little one is adapted to the environment and she is enjoying the time there. The activities are well designed and entertaining. As for the food, we would like to see red meat included in the meals because of our baby's increased needs in protein. The app is very helpful to know what she is doing all day. It's a nice environment for my little one when I am at work. She is well taken care of when she is there.
23 November 2023
Excellent staff, my daughter loves the nursery and always looking forward to go. Will definitely recommend this yourself any day. The environment is always clean.
23 November 2023
Overall I am very happy with the services and care provided at N Family Jewellery Quarter. I have seen such a big difference on how my child now interacts and communicates with both adults and children and they are learning new things every day. And they have some fun and creative activities that my little one absolutely loves being a part of. There have been quite a few changes in staffing and the operational side of the nursery in the last 3 months since my child has started attending, but I can already see the progress made by the new management team to ensure that things run smoothly. I have definitely made the right choice by choosing this nursery.
06 November 2023
We are happy overall with the quality of the nursery. Teachers are kind and hardworking. Activities are creative and stimulating. Kids feel safe and happy. There are still some areas that could improve like the amount of protein included in meals (not enough some days), the safety of the gate door which is sometimes broken, and some updates in the app in terms of including meals (sometimes these are forgotten but it is getting better at the moment). Also, when children eat or play with colours they should wear a clothes protector to avoid getting clothes as dirty as they get at the moment. Thanks.
16 October 2023
My son has been at N Family Club - Jewellery Quarter since he was 8 months old, he is now 3 and a half years old. He absolutely loves coming every day, the staff are so caring and loving with the kids and we love how they treat them. They plan lovely games with them and they start more curricular activities as they grow. All the carers are really nice and kind with the kids and we have peace of mind knowing that our son is in such good hands. Thank you very much for all these years!