Submit a Review for Puddleducks Nursery North Finchley
713 High Road, London, N12 0BP
View Full Details of Puddleducks Nursery North FinchleyLatest Reviews for Puddleducks Nursery North Finchley
04 September 2024
My son has been attending this nursery since May and I am very pleased and happy. The staff are warm and lovely and I feel reassured that my boy is in good hands. I appreciate and value the efforts the teachers put into his care. They are knowledgeable and I value the important role they play in my son's development and learning. Management is attentive and on top of things providing support, reassurance and advice when appropriate which tells me what a great place this is. I wish he could have started sooner! Staff provide appropriate feedback on collection and they are positive and reassuring and I enjoy reading about his daily routine. I look forward to pictures of his activities. I feel I am coming home every morning and very grateful to have found such a nurturing, cosy and lovely environment. Parents like me value your care and the work you do immensely.
29 May 2024
My baby started here as soon as she turned 1, and I have to say even in the lead up to her start date there was so much support from the staff which made the transition seamless. In just the couple of months she has been here already I can really see the progress of development and how much she loves it there. She is so happy which makes us so content as we know she is in the best care. Also, this was the only nursery in the area that was understanding of my work situation, and the manager made every effort to be so accommodating to work around it which I’m also so grateful for. If you are looking for a home-from-home for your child as well as exceptional care and feeling like a true family, then look no further, Puddleducks North Finchley is exceptional and I would 100% recommend it.
10 October 2023
Lovely nursery and very friendly, helpful staff. My older son came here and loved it so now his little brother has joined and is very happy there. There are lots of different activities to do and a great garden.
09 October 2023
My granddaughter has thrived since being at this nursery. She is learning every day and building in confidence. The staff are caring and knowledgeable and it’s a lovely atmosphere for all. Would highly recommend it.
06 October 2023
It’s a lovely, clean, and happy environment for children, they learn and develop so much through the activities the staff do. My niece is happy there and has really grown since starting. The staff are friendly and helpful and supportive and will go the extra mile if needed.
06 October 2023
My granddaughter goes to this nursery and she absolutely loves it. We can really see the development in her. She has improved on her speech and chatting which can be hard when you are the only child! It’s a great nursery with friendly staff. It’s great and safe and clean. I do recommend!
05 October 2023
My daughter spent 2 years at Puddleducks and was very happy every time she went to spend time with her friends and teachers. Her favorite thing was the activities that were different every time, creative and educative also involved the kids doing everyday things like helping to cook cookies which she really enjoyed. The teachers care about the children and have a very special relationship with each of them. The team was very understanding about various issues that arose and provided feasible solutions
26 September 2023
I'm very happy with this nursery. The staff offer a friendly, caring approach to looking after my daughter. It is so important for us as parents to have our children safe and happy during the day when they are away from us. Highly recommend.
18 September 2023
Puddleducks is the best nursery in north Finchley. The staff are very kind with the kids. My son has lots of memories with his teachers and his friends. I'm happy that my son was in this nursery.
23 March 2023
My daughter loves the nursery and she is always so happy to go. The staff are very attentive and listen to all feedback but additionally also suggest activities to do even outside of the nursery. The learning from the nursery has been fantastic each day and my daughter comes back learning something new.
09 February 2023
My son has been attending the nursery for just over a year he has gained so much confidence and is a very happy little boy. His social skills have improved immensely, he has made so many friends and he absolutely loves the staff who are always so pleasant and very much approachable in every way. I would highly recommend this nursery as a lovely place for your child to thrive and be very happy, you know your child will be safe and happy until you go to pick them up. The staff always tell you what sort of day my son has had and I always welcome the positive feedback. A very pleasant nursery and my little boy is very eager to go nursery, it's very much a big part of his daily routine, he is very much a happy little boy who loves all the staff and I'm so glad he attends such a happy environment always so much to do. Would recommend this nursery to other Mums because I leave there with positive feedback regards my little boy and he just can't wait for the next day to start his time.
09 January 2023
The staff and the management are such loving and caring people. My son had problems settling in for some time. This is his second nursery, but they were so patient. They let me stay in the nursery at the beginning till he settled. Generally, really happy and satisfied with them. Highly recommend.
09 August 2022
Thank you to all the staff that looked after my son! He enjoyed and loved his sessions and now is ready for school. We had a lovely and emotional time today on the graduation party. All organised well and with attention! Big thank you.
26 May 2022
My son started here at 6 months old. He has formed great bond with the staff and we love getting his weekly observations! Staff accommodate to his needs. They have helped me wean him onto solids and have helped him gain confidence! Thank you for all you do.
28 April 2022
My daughter absolutely loves going to nursery, the staff are always so welcoming and very helpful. The tapestry photos shows such amazing activity that she does while there and every day she comes home telling me the things she’s done that day.
20 April 2022
When I first put my daughter at the daycare at the age of 10 months. It started well with the original staff taking good care of my child. After the takeover of the new managers in November of 2021, the care has been going downhill. She was often sent with dirty diapers, no communication on what she did or ate at the daycare, and no constant carer at all. Even though there are good directors and a few good staff, the communication was really poor from the current manager. We as parents were told that an assigned carer was sick and hence could not take care, but no alternative arrangements were made. None of the above was communicated. What started as a good experience, turned out to be bad, and never recommend it again.
19 April 2022
The reason is the abrupt discontinuation of my daughter's attendance and others. I wish to address this issue from the management team's lack of adaptability and understanding of problem solutions related to the inability of a slightly earlier start time of 7.30 am. Which by the details in your web site is at cost of £5.00, though I was informed by management that it would be an additional £20.00 which by all accounts is not only false advertising on your behalf but shows a lack of a good faith to provide the service outlined. No solutions were forthcoming from the management team despite repeated attempts on my behalf to engage the management, all of which left me with little option other than removing my daughter. On top of all of this, they sent me an extra invoice which wasn't due to my given notice, trying to get an advantage from me. I strongly believe that this management team should be more attentive to customers' needs. Very disappointed.
13 April 2022
The quality of management has declined drastically once the new managers have taken over. They don’t respect parents and their difficulties, they are very argumentative and just want to prove they know everything. They say policies for everything and there have been numerous occasions where they have not adhered to them. They don’t even have a proper escalation process. After sending my daughter to this nursery for a long time I would not recommend it anymore after the new nursing managers have taken over. I hope directors take notice and act on it. After showing their mistakes they sent my daughter with dirty nappies and a soiled dress. I don’t feel safe to send my daughter anymore. I should say there are a couple of staff who are good as well but overall, not a very safe place.
24 January 2022
My daughter has been attending this nursery for nine months. I’m very disappointed how they leave the children with my child with a dirty face and wet clothes. I will never recommend this nursery to parents. The staff are not helpful and very rude.
12 August 2021
Very nice nursery. My son enjoyed his time there, learned a lot with fun and made friends. Very happy to see him always coming out with big smiles when I pick him up. Staff always communicated with the parents about the details of how the child was being. And parents can follow up the child's activities and developments on an app with vivid photos, videos and teachers' comments.
Latest Reviews for Puddleducks Nursery North Finchley
04 September 2024
My son has been attending this nursery since May and I am very pleased and happy. The staff are warm and lovely and I feel reassured that my boy is in good hands. I appreciate and value the efforts the teachers put into his care. They are knowledgeable and I value the important role they play in my son's development and learning. Management is attentive and on top of things providing support, reassurance and advice when appropriate which tells me what a great place this is. I wish he could have started sooner! Staff provide appropriate feedback on collection and they are positive and reassuring and I enjoy reading about his daily routine. I look forward to pictures of his activities. I feel I am coming home every morning and very grateful to have found such a nurturing, cosy and lovely environment. Parents like me value your care and the work you do immensely.
29 May 2024
My baby started here as soon as she turned 1, and I have to say even in the lead up to her start date there was so much support from the staff which made the transition seamless. In just the couple of months she has been here already I can really see the progress of development and how much she loves it there. She is so happy which makes us so content as we know she is in the best care. Also, this was the only nursery in the area that was understanding of my work situation, and the manager made every effort to be so accommodating to work around it which I’m also so grateful for. If you are looking for a home-from-home for your child as well as exceptional care and feeling like a true family, then look no further, Puddleducks North Finchley is exceptional and I would 100% recommend it.
10 October 2023
Lovely nursery and very friendly, helpful staff. My older son came here and loved it so now his little brother has joined and is very happy there. There are lots of different activities to do and a great garden.
09 October 2023
My granddaughter has thrived since being at this nursery. She is learning every day and building in confidence. The staff are caring and knowledgeable and it’s a lovely atmosphere for all. Would highly recommend it.
06 October 2023
It’s a lovely, clean, and happy environment for children, they learn and develop so much through the activities the staff do. My niece is happy there and has really grown since starting. The staff are friendly and helpful and supportive and will go the extra mile if needed.
06 October 2023
My granddaughter goes to this nursery and she absolutely loves it. We can really see the development in her. She has improved on her speech and chatting which can be hard when you are the only child! It’s a great nursery with friendly staff. It’s great and safe and clean. I do recommend!
05 October 2023
My daughter spent 2 years at Puddleducks and was very happy every time she went to spend time with her friends and teachers. Her favorite thing was the activities that were different every time, creative and educative also involved the kids doing everyday things like helping to cook cookies which she really enjoyed. The teachers care about the children and have a very special relationship with each of them. The team was very understanding about various issues that arose and provided feasible solutions
26 September 2023
I'm very happy with this nursery. The staff offer a friendly, caring approach to looking after my daughter. It is so important for us as parents to have our children safe and happy during the day when they are away from us. Highly recommend.
18 September 2023
Puddleducks is the best nursery in north Finchley. The staff are very kind with the kids. My son has lots of memories with his teachers and his friends. I'm happy that my son was in this nursery.
23 March 2023
My daughter loves the nursery and she is always so happy to go. The staff are very attentive and listen to all feedback but additionally also suggest activities to do even outside of the nursery. The learning from the nursery has been fantastic each day and my daughter comes back learning something new.
09 February 2023
My son has been attending the nursery for just over a year he has gained so much confidence and is a very happy little boy. His social skills have improved immensely, he has made so many friends and he absolutely loves the staff who are always so pleasant and very much approachable in every way. I would highly recommend this nursery as a lovely place for your child to thrive and be very happy, you know your child will be safe and happy until you go to pick them up. The staff always tell you what sort of day my son has had and I always welcome the positive feedback. A very pleasant nursery and my little boy is very eager to go nursery, it's very much a big part of his daily routine, he is very much a happy little boy who loves all the staff and I'm so glad he attends such a happy environment always so much to do. Would recommend this nursery to other Mums because I leave there with positive feedback regards my little boy and he just can't wait for the next day to start his time.
09 January 2023
The staff and the management are such loving and caring people. My son had problems settling in for some time. This is his second nursery, but they were so patient. They let me stay in the nursery at the beginning till he settled. Generally, really happy and satisfied with them. Highly recommend.
09 August 2022
Thank you to all the staff that looked after my son! He enjoyed and loved his sessions and now is ready for school. We had a lovely and emotional time today on the graduation party. All organised well and with attention! Big thank you.
26 May 2022
My son started here at 6 months old. He has formed great bond with the staff and we love getting his weekly observations! Staff accommodate to his needs. They have helped me wean him onto solids and have helped him gain confidence! Thank you for all you do.
28 April 2022
My daughter absolutely loves going to nursery, the staff are always so welcoming and very helpful. The tapestry photos shows such amazing activity that she does while there and every day she comes home telling me the things she’s done that day.
20 April 2022
When I first put my daughter at the daycare at the age of 10 months. It started well with the original staff taking good care of my child. After the takeover of the new managers in November of 2021, the care has been going downhill. She was often sent with dirty diapers, no communication on what she did or ate at the daycare, and no constant carer at all. Even though there are good directors and a few good staff, the communication was really poor from the current manager. We as parents were told that an assigned carer was sick and hence could not take care, but no alternative arrangements were made. None of the above was communicated. What started as a good experience, turned out to be bad, and never recommend it again.
19 April 2022
The reason is the abrupt discontinuation of my daughter's attendance and others. I wish to address this issue from the management team's lack of adaptability and understanding of problem solutions related to the inability of a slightly earlier start time of 7.30 am. Which by the details in your web site is at cost of £5.00, though I was informed by management that it would be an additional £20.00 which by all accounts is not only false advertising on your behalf but shows a lack of a good faith to provide the service outlined. No solutions were forthcoming from the management team despite repeated attempts on my behalf to engage the management, all of which left me with little option other than removing my daughter. On top of all of this, they sent me an extra invoice which wasn't due to my given notice, trying to get an advantage from me. I strongly believe that this management team should be more attentive to customers' needs. Very disappointed.
13 April 2022
The quality of management has declined drastically once the new managers have taken over. They don’t respect parents and their difficulties, they are very argumentative and just want to prove they know everything. They say policies for everything and there have been numerous occasions where they have not adhered to them. They don’t even have a proper escalation process. After sending my daughter to this nursery for a long time I would not recommend it anymore after the new nursing managers have taken over. I hope directors take notice and act on it. After showing their mistakes they sent my daughter with dirty nappies and a soiled dress. I don’t feel safe to send my daughter anymore. I should say there are a couple of staff who are good as well but overall, not a very safe place.
24 January 2022
My daughter has been attending this nursery for nine months. I’m very disappointed how they leave the children with my child with a dirty face and wet clothes. I will never recommend this nursery to parents. The staff are not helpful and very rude.
12 August 2021
Very nice nursery. My son enjoyed his time there, learned a lot with fun and made friends. Very happy to see him always coming out with big smiles when I pick him up. Staff always communicated with the parents about the details of how the child was being. And parents can follow up the child's activities and developments on an app with vivid photos, videos and teachers' comments.