Submit a Review for Puffin's Pre-School & Day Nursery - Windlesham
41 Chertsey Road, Windlesham, GU20 6EW
View Full Details of Puffin's Pre-School & Day Nursery - WindleshamLatest Reviews for Puffin's Pre-School & Day Nursery - Windlesham
07 August 2024
My two children were each at Puffin's for 3 years. I couldn't praise Puffin's highly enough. Each staff member is kind and caring towards the children and really take the time to get to know each child's individual needs. Both my children loved going to Puffin's, they ended up doing extra days because they wanted to be around their friends and the staff so much. The food is really good, it's all made fresh on-site with a good nutritional balance. If we have more children we will not hesitate to return to puffins. The children go for two walks a day and play all sorts of games on the walks, stop for snacks, explore the woods etc. (come rain or shine). Thank you for being a huge part of both my children's early years and preparing them for school.
17 July 2024
Our son loved Puffins for around a year before a mass exodus of staff lead to a drop in standards. My son is very placid but had 3 ongoing incidents with other kids that weren’t addressed, one was completely ignored by email, the other 2 were answered with ‘we didn’t see anything’ - an excuse for poor supervision and doesn’t mean it’s not happening. Staff are well intentioned but our concerns for his wellbeing weren’t answered/actioned leading to him refusing to attend and us changing his session to avoid one of these other children. This repetitive lack of safeguarding is unacceptable. The setting is incredibly expensive for somewhere that offers one room and no outside space, although there are daily walks to local parks and outdoor spaces. Given this lack of space, there’s a huge age range in the pre school room, our son started in this room just before his 2nd birthday and had he stayed, he would be 2 months shy of his 5th birthday by the time he left to for reception in September 2025.
09 August 2023
My daughter has absolutely loved being at Puffins, she has really excelled in her listening, speaking and learning, my daughter's key person is so passionate about children’s development and has been doing some great work with her. Three staff members, in particular, have all been such a huge support towards her learning, she just simply loves going to nursery. I really like how Puffins has structure and learning, it’s not all about children being dropped off and left to play, They are all learning and it really shows when she comes home. I’m excited to see how much more she will develop in the preschool room.
23 March 2023
My child has been attending Puffins for 1 and a half years in both the baby room and pre-school and has thrived there. They are quite shy but the teachers have accommodated for that and worked with them to help bring them out of their shell. The staff are caring and whenever I pick up my child, they are laughing, singing or dancing. The facilities are good for the kids but there is no outdoor space so the children go for a walk twice a day. Food options are varied and my child seems to enjoy them. The hallway area can sometimes be a little cramped for pick up/drop off and it can be hard to find space to hang up your child’s belongings but in the grand scheme of things, it’s not a big deal. The main thing is the care for my child is second to none, they are happy and the staff are very caring and attentive towards them. They are also polite towards us. Staff are always very responsive and willing to answer any questions you have and have very positive and happy personalities!
23 March 2023
The setting is incredible, it is well organised and welcoming for myself and my child. It is easy to communicate with the key person and the observations and assessments inform me about my child's development.
20 March 2023
Since my son has attend this Nursery he has thrived I love this nursery he seems to happy to attend and overall a fantastic team of staff . And my son is always happy to come home too and has made some love contact with the members of the team too
20 March 2023
We love the fact Puffin's Pre-School & Day Nursery is a smaller, more intimate setting compared to some, and think this contributes towards the fact our son loves his time here. Even though he is only there for two half day sessions, his development in so many areas has blossomed thanks to Puffins. The care and attention shown by all staff is very high and we would have no hesitation in recommending this setting. The location in Windlesham is surrounded by fantastic park areas and woodland close by which helps bring out so many skills. Thank you Puffins.
19 March 2023
My husband and I are both so happy that our daughter is attending Puffins. The care and attention she receives from her teachers is outstanding and the interaction we also get from them keeps us involved. We are both really impressed and our little girl has learnt so much over just the last six weeks. Thank you!
14 March 2023
Last month my child started doing a full day, we were unsure how she would manage but as the team are so sweet and fun there have been no issues and she absolutely loves it and eats as much as she can through her day. We love keeping up to date with the day while she's there through the app and then get excited to hear the stories at pick-up, they all say such lovely things it really makes it so much easier to be away from her for the long amount of time knowing that she is having the best time and the team are enjoying themselves too.
28 December 2022
Our baby has been attending Puffins for about five months now and absolutely loves it. It's the best feeling handing her over to the lovely staff in the baby room and seeing her happy and waving goodbye. Her keyworker clearly adores her, which is everything you could want. She eats well there and loves the toys there. The App is great as it's not information overload but tells you just enough. There is nothing more the baby room staff could do to make me happier!
28 December 2022
Very happy with our experience with Puffins. Our daughter is in only two days a week but she loves it. She is already quite attached to the ladies caring for her and we do feel like she gets the attention and care she needs while there. We as parents are kept up to date with any milestones and progress she is making as well as ways in which the staff can be of any help.
28 December 2022
A wonderful nursery and all the staff are very friendly and welcoming. My daughter started in September when she was 16 months old and she's not had any issues with me leaving her. She loves attending and I know she is in safe hands, and having a great time. The setting is clean and bright and there are always different activities going on. She also loves the food served there and often has a second helping.
28 December 2022
Our little boy has absolutely loved joining Puffins. At first, he was a little nervous but the wonderful team are just so kind and friendly that he settled in so well. We couldn't be happier with sending our little chap to them, we know he is always having such a lovely time and is well looked after. Any minor bump or scrape is recorded and we are delighted to see pictures and reports every day of how he is getting on and what he has done that day. We love Puffins and are so pleased we made the choice for our son to attend this nursery. Thanks to all the team, we want you to know the job you do is so very important to us. You are helping to raise a very funny, independent, charming and cheeky little boy. Thank you from the bottom of our hearts.
28 December 2022
My two children (aged 1 and 3) attend Puffins Pre-School & Day Nursery. The staff are wonderful despite some recent turnover. My three-year-old speaks highly of all her teachers and has learned a great deal. I would highly recommend it to anyone.
21 December 2022
My daughter started at Puffins in October and loves her time there. Despite being one of the youngest, she is included in all activities and has gained both confidence and skills from interactions with older babies. The staff (especially her key worker) are always happy to answer any questions you have and really know my daughter on a personal level. I feel confident that my daughter is safe and happy when I drop her at nursery.
29 April 2022
My daughter moved to Puffin's in January and the staff was super friendly, they made her transition very smooth. It’s a bright, clean, modern setting with lots of choices of different daily activities and they always have at least one daily outing. Her key worker really focuses on mental well-being which we value. Our daughter is really happy here.
28 April 2022
Puffin's has been an amazing setting for our son. He started in the baby room at 18 months old and is now in the Pre-school room. The team are wonderful, they've worked with our son to get him settled and comfortable in the new environment (in both rooms) and now he loves going into pre-school. He has learnt so much since being at Puffin's, we continue to be amazed when he comes home and shows off his new skills/thing he's learned. Any queries or questions we've had in the past have always been answered quickly, the team always answer the phone if we ever want to check in to see how he is and the updates on the days he is in are great. We are really pleased we found Puffin's.
28 April 2022
Fantastic nursery, so friendly and welcoming and professional. Our daughter loves her time there. Love the app which gives updates throughout the day about our child’s meals, nappy’s, photos etc. Would recommend to anyone!
27 April 2022
Puffin's is an outstanding nursery - from the beautiful setting, the caring and highly professional staff, through to the quality of the food, activities and engagement with parents, it is all top-notch. The owner and manager are such lovely people and their dedication and care for the children are shared by all of the staff. Our child always has a wonderful time, and if she is ever upset, she quickly settles and feels safe thanks to her brilliantly supportive teachers. It is such a privilege to be able to drop her off knowing that she will have a fun-filled day with walks outdoors no matter the weather and with people who genuinely care for her welfare and development. Highly recommend!
27 April 2022
Love the team at Puffin's. And more importantly, so does the little one. He looks forward to going in, eats well, sleeps well, and seems to experience play-time with a sense of adventure, fun and learning. Little one loves being outside and although the nursery has no real outside space on-site, the kiddo loves his walks down to the park areas. Very happy with our choice of nursery.
Latest Reviews for Puffin's Pre-School & Day Nursery - Windlesham
07 August 2024
My two children were each at Puffin's for 3 years. I couldn't praise Puffin's highly enough. Each staff member is kind and caring towards the children and really take the time to get to know each child's individual needs. Both my children loved going to Puffin's, they ended up doing extra days because they wanted to be around their friends and the staff so much. The food is really good, it's all made fresh on-site with a good nutritional balance. If we have more children we will not hesitate to return to puffins. The children go for two walks a day and play all sorts of games on the walks, stop for snacks, explore the woods etc. (come rain or shine). Thank you for being a huge part of both my children's early years and preparing them for school.
17 July 2024
Our son loved Puffins for around a year before a mass exodus of staff lead to a drop in standards. My son is very placid but had 3 ongoing incidents with other kids that weren’t addressed, one was completely ignored by email, the other 2 were answered with ‘we didn’t see anything’ - an excuse for poor supervision and doesn’t mean it’s not happening. Staff are well intentioned but our concerns for his wellbeing weren’t answered/actioned leading to him refusing to attend and us changing his session to avoid one of these other children. This repetitive lack of safeguarding is unacceptable. The setting is incredibly expensive for somewhere that offers one room and no outside space, although there are daily walks to local parks and outdoor spaces. Given this lack of space, there’s a huge age range in the pre school room, our son started in this room just before his 2nd birthday and had he stayed, he would be 2 months shy of his 5th birthday by the time he left to for reception in September 2025.
09 August 2023
My daughter has absolutely loved being at Puffins, she has really excelled in her listening, speaking and learning, my daughter's key person is so passionate about children’s development and has been doing some great work with her. Three staff members, in particular, have all been such a huge support towards her learning, she just simply loves going to nursery. I really like how Puffins has structure and learning, it’s not all about children being dropped off and left to play, They are all learning and it really shows when she comes home. I’m excited to see how much more she will develop in the preschool room.
23 March 2023
My child has been attending Puffins for 1 and a half years in both the baby room and pre-school and has thrived there. They are quite shy but the teachers have accommodated for that and worked with them to help bring them out of their shell. The staff are caring and whenever I pick up my child, they are laughing, singing or dancing. The facilities are good for the kids but there is no outdoor space so the children go for a walk twice a day. Food options are varied and my child seems to enjoy them. The hallway area can sometimes be a little cramped for pick up/drop off and it can be hard to find space to hang up your child’s belongings but in the grand scheme of things, it’s not a big deal. The main thing is the care for my child is second to none, they are happy and the staff are very caring and attentive towards them. They are also polite towards us. Staff are always very responsive and willing to answer any questions you have and have very positive and happy personalities!
23 March 2023
The setting is incredible, it is well organised and welcoming for myself and my child. It is easy to communicate with the key person and the observations and assessments inform me about my child's development.
20 March 2023
Since my son has attend this Nursery he has thrived I love this nursery he seems to happy to attend and overall a fantastic team of staff . And my son is always happy to come home too and has made some love contact with the members of the team too
20 March 2023
We love the fact Puffin's Pre-School & Day Nursery is a smaller, more intimate setting compared to some, and think this contributes towards the fact our son loves his time here. Even though he is only there for two half day sessions, his development in so many areas has blossomed thanks to Puffins. The care and attention shown by all staff is very high and we would have no hesitation in recommending this setting. The location in Windlesham is surrounded by fantastic park areas and woodland close by which helps bring out so many skills. Thank you Puffins.
19 March 2023
My husband and I are both so happy that our daughter is attending Puffins. The care and attention she receives from her teachers is outstanding and the interaction we also get from them keeps us involved. We are both really impressed and our little girl has learnt so much over just the last six weeks. Thank you!
14 March 2023
Last month my child started doing a full day, we were unsure how she would manage but as the team are so sweet and fun there have been no issues and she absolutely loves it and eats as much as she can through her day. We love keeping up to date with the day while she's there through the app and then get excited to hear the stories at pick-up, they all say such lovely things it really makes it so much easier to be away from her for the long amount of time knowing that she is having the best time and the team are enjoying themselves too.
28 December 2022
Our baby has been attending Puffins for about five months now and absolutely loves it. It's the best feeling handing her over to the lovely staff in the baby room and seeing her happy and waving goodbye. Her keyworker clearly adores her, which is everything you could want. She eats well there and loves the toys there. The App is great as it's not information overload but tells you just enough. There is nothing more the baby room staff could do to make me happier!
28 December 2022
Very happy with our experience with Puffins. Our daughter is in only two days a week but she loves it. She is already quite attached to the ladies caring for her and we do feel like she gets the attention and care she needs while there. We as parents are kept up to date with any milestones and progress she is making as well as ways in which the staff can be of any help.
28 December 2022
A wonderful nursery and all the staff are very friendly and welcoming. My daughter started in September when she was 16 months old and she's not had any issues with me leaving her. She loves attending and I know she is in safe hands, and having a great time. The setting is clean and bright and there are always different activities going on. She also loves the food served there and often has a second helping.
28 December 2022
Our little boy has absolutely loved joining Puffins. At first, he was a little nervous but the wonderful team are just so kind and friendly that he settled in so well. We couldn't be happier with sending our little chap to them, we know he is always having such a lovely time and is well looked after. Any minor bump or scrape is recorded and we are delighted to see pictures and reports every day of how he is getting on and what he has done that day. We love Puffins and are so pleased we made the choice for our son to attend this nursery. Thanks to all the team, we want you to know the job you do is so very important to us. You are helping to raise a very funny, independent, charming and cheeky little boy. Thank you from the bottom of our hearts.
28 December 2022
My two children (aged 1 and 3) attend Puffins Pre-School & Day Nursery. The staff are wonderful despite some recent turnover. My three-year-old speaks highly of all her teachers and has learned a great deal. I would highly recommend it to anyone.
21 December 2022
My daughter started at Puffins in October and loves her time there. Despite being one of the youngest, she is included in all activities and has gained both confidence and skills from interactions with older babies. The staff (especially her key worker) are always happy to answer any questions you have and really know my daughter on a personal level. I feel confident that my daughter is safe and happy when I drop her at nursery.
29 April 2022
My daughter moved to Puffin's in January and the staff was super friendly, they made her transition very smooth. It’s a bright, clean, modern setting with lots of choices of different daily activities and they always have at least one daily outing. Her key worker really focuses on mental well-being which we value. Our daughter is really happy here.
28 April 2022
Puffin's has been an amazing setting for our son. He started in the baby room at 18 months old and is now in the Pre-school room. The team are wonderful, they've worked with our son to get him settled and comfortable in the new environment (in both rooms) and now he loves going into pre-school. He has learnt so much since being at Puffin's, we continue to be amazed when he comes home and shows off his new skills/thing he's learned. Any queries or questions we've had in the past have always been answered quickly, the team always answer the phone if we ever want to check in to see how he is and the updates on the days he is in are great. We are really pleased we found Puffin's.
28 April 2022
Fantastic nursery, so friendly and welcoming and professional. Our daughter loves her time there. Love the app which gives updates throughout the day about our child’s meals, nappy’s, photos etc. Would recommend to anyone!
27 April 2022
Puffin's is an outstanding nursery - from the beautiful setting, the caring and highly professional staff, through to the quality of the food, activities and engagement with parents, it is all top-notch. The owner and manager are such lovely people and their dedication and care for the children are shared by all of the staff. Our child always has a wonderful time, and if she is ever upset, she quickly settles and feels safe thanks to her brilliantly supportive teachers. It is such a privilege to be able to drop her off knowing that she will have a fun-filled day with walks outdoors no matter the weather and with people who genuinely care for her welfare and development. Highly recommend!
27 April 2022
Love the team at Puffin's. And more importantly, so does the little one. He looks forward to going in, eats well, sleeps well, and seems to experience play-time with a sense of adventure, fun and learning. Little one loves being outside and although the nursery has no real outside space on-site, the kiddo loves his walks down to the park areas. Very happy with our choice of nursery.