Submit a Review for Fennies Raynes Park, Amity Grove
9 Amity Grove, Raynes Park, London, SW20 0QL
View Full Details of Fennies Raynes Park, Amity GroveLatest Reviews for Fennies Raynes Park, Amity Grove
18 December 2024
Our son has been with the nursery since day 1, and despite countless ups and downs, he has been mostly happy since then. The facilities are ideal for him, and us as parents, and the staff show genuine passion and enthusiasm. A more settled management team of late has made a positive difference. It would be nice to see more front-foot communication in staffing changes within his room, less after the fact.
07 November 2024
We love how smooth the boarding process was when our son just started. Also, very grateful for useful advice if we have any questions. Great set up of the nursery and full access to the garden area. Thank you!
30 June 2023
My 2 year old has been here since the nursery opened last year - the new manager is fantastic and has ironed out initial opening issues. We decided to stick with the nursery during the recruitment issues mentioned below due to the incredible room leader and other staff in the toddler room - my son is very happy here and enjoys a hugely varied range of activities both indoor and out. The nursery now has a truly family feel with minimal staff turnover.
14 June 2023
The nursery has taken some great steps towards improving safety at the nursery with a huge improvement in procedural matters. I think this has given the staff more confidence in working at the location. I have been impressed by the manager and those employed at the nursery to improve the standards but saddened that they (in my humble opinion) did not receive the support earlier. I will admit to having no faith in the strategic management of the nursery group but this does not reflect on the staff based at the nursery. On an individual basis, our child loves going to the nursery and has shown some great signs of development which we can directly attribute to the nursery. There will always be things that can improve and if the small things can be improved then this nursery will have our support for the foreseeable.
13 March 2023
We, unfortunately, had to take the hard decision to pull our son out in December 2022 for his own safety. Ofsted inspected Fennies Raynes Park in October 2022 - due to concerns raised to them by parents and deemed it inadequate - the lowest rating possible - because of safeguarding concerns and multiple other issues. Since we were there (March 2022 - Dec 2022) there were a number of concerning issues:- 1. Children turned away at the door - due to staff shortages - on over 20 occasions. 2. Babies room was shut for almost two weeks - due to staffing issues. Parents left with no childcare options. 3. Multiple allegations from parents regarding concerning behaviour of staff towards children. In their communication to parents, management tried to brush serious failures in safeguarding processes as simple communication mishaps. The poor interaction between staff and children as "some staff were acting like deer in the headlights" during the inspection. No accountability taken, not a safe place.
Latest Reviews for Fennies Raynes Park, Amity Grove
18 December 2024
Our son has been with the nursery since day 1, and despite countless ups and downs, he has been mostly happy since then. The facilities are ideal for him, and us as parents, and the staff show genuine passion and enthusiasm. A more settled management team of late has made a positive difference. It would be nice to see more front-foot communication in staffing changes within his room, less after the fact.
07 November 2024
We love how smooth the boarding process was when our son just started. Also, very grateful for useful advice if we have any questions. Great set up of the nursery and full access to the garden area. Thank you!
30 June 2023
My 2 year old has been here since the nursery opened last year - the new manager is fantastic and has ironed out initial opening issues. We decided to stick with the nursery during the recruitment issues mentioned below due to the incredible room leader and other staff in the toddler room - my son is very happy here and enjoys a hugely varied range of activities both indoor and out. The nursery now has a truly family feel with minimal staff turnover.
14 June 2023
The nursery has taken some great steps towards improving safety at the nursery with a huge improvement in procedural matters. I think this has given the staff more confidence in working at the location. I have been impressed by the manager and those employed at the nursery to improve the standards but saddened that they (in my humble opinion) did not receive the support earlier. I will admit to having no faith in the strategic management of the nursery group but this does not reflect on the staff based at the nursery. On an individual basis, our child loves going to the nursery and has shown some great signs of development which we can directly attribute to the nursery. There will always be things that can improve and if the small things can be improved then this nursery will have our support for the foreseeable.
13 March 2023
We, unfortunately, had to take the hard decision to pull our son out in December 2022 for his own safety. Ofsted inspected Fennies Raynes Park in October 2022 - due to concerns raised to them by parents and deemed it inadequate - the lowest rating possible - because of safeguarding concerns and multiple other issues. Since we were there (March 2022 - Dec 2022) there were a number of concerning issues:- 1. Children turned away at the door - due to staff shortages - on over 20 occasions. 2. Babies room was shut for almost two weeks - due to staffing issues. Parents left with no childcare options. 3. Multiple allegations from parents regarding concerning behaviour of staff towards children. In their communication to parents, management tried to brush serious failures in safeguarding processes as simple communication mishaps. The poor interaction between staff and children as "some staff were acting like deer in the headlights" during the inspection. No accountability taken, not a safe place.